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    Recommended Reviews - Suntech

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    Patio
    Jennifer K.

    Mike and his crew are the best! My next door neighbors loved the way they installed my cameras that they are lined up on Mikes schedule to get them next. The way the cameras are installed are so clean and compliments my house. Looks like my house was prewired or something, but it wasn't. I wanted a great camera that also has great night vision and Mike recommended these and they work perfectly! I have 4k cameras and I just changed my monitor from a 1080p to wide angle 4K and I can see even more clearer. Mike was showing me how my system works and how to play back and stuff and I was all amazed at how clear everything was on my 1080p monitor. But he's like, if I get a 4k monitor to play my 4k cameras, it'll be way more clear. Hahahah.. I'm like really??? He said playing a 4k camera on a 1080p monitor is like viewing in 1080p. I don't know anything like this . When I booked him about 3 weeks ago, he was able to start like 2 days later and would of completed the job in a day, but the cameras I wanted didn't come in on time, so they came back the next day to install the cameras. They did all the wiring the first day. They wore booties every time they entered my house and then took them off every time they exit my house. They also cleaned up after them so they didn't leave me any mess. One last thing, I did get a quote from another company first, but they couldn't start right away and also, they charge $1500 more and wanted cash or check only. Mike let me pay however I want because he wants the clients to feel comfortable in however they wish to pay. Didn't ask for cash or check specifically. I'm so glad that I didn't go with the other company and continued searching through yelp and found Suntech!!! They are not just more experienced.. like doing jobs for big companies, they also are lower priced and have the ppl to start the job ASAP. The other place I called don't even have as much workers and so that's why they're all behind, and also, they'll need more time to complete the job. I super highly recommend Suntech!!!

    Clear view of every angle of our home. And also reserving the privacy n

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    Professional, honest, reliable and humble. This guy does what he's suppose to at a reasonable price.

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    Page 1 of 3

    Ask the Community - Suntech

    Review Highlights - Suntech

    I was having several network issues on my computer and new laptop and each time I would either text or email Muktar for his help.

    Mentioned in 7 reviews

    Read more highlights

    Bay Area Tech Hero

    Bay Area Tech Hero

    5.0
    (210 reviews)

    Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

    I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

    Xfinity Store by Comcast

    Xfinity Store by Comcast

    2.1
    (441 reviews)

    Being honest, I was petrified to visit this Xfinity Comcast Store after initially looking at other…read moreuser reviews beforehand but I was in a pinch , and even without an appointment for a Sunday visit, I begrudgingly decided to proceed with getting assistance at this location. In short, I was very happy with my decision and my problem was fixed without a hitch and within reasonable time. The store opened at 11 am on a Sunday and I was the 3rd person in line waiting for them to open the doors. The guest greeter was polite and quickly dispatched the queue. Kimberly was my assigned helper and she kindly, listened to my request to replace a defective Xfinity TV box. She was knowledgeable and attentive to my concerns which all in all got me out of the store in about 10 minutes. This store had adequate staff that day as I saw at least 5 employees and everyone was diligent with customers. I was impressed and shall visit this store again in the future for Xfinity service when suitable. Tips: - It might be necessary to assemble your Xfinity account information i.e. user id/password/defective equipment & its accessories in advance to help expedite your case. - Also, you may need to have their Xfinity mobile app installed and working to complete some of their IT troubleshooting steps SO make sure your Xfinity mobile app already works to save time if applicable. Good luck!

    Visited the Xfinity store in Union City to pick up a self-install modem. This appears to be a…read moreflagship location in the only major shopping center in the area, so a busy Saturday night is not surprising. What was surprising was that only three associates were working while the store was packed. I was told that even simple self-install modem pickups go through the same queue as full-service transactions. That meant a long, awkward wait just to grab a pre-ordered box. To be clear, the employees were apologetic and professional. They were doing the best they could with what they had. This is not a frontline issue. However, from someone with 15 years of retail telecom experience (including time with AT&T), this is a staffing and workflow failure. Peak retail nights in high-traffic flagship locations require proper coverage and throughput planning. An express pickup system or adequate staffing would dramatically improve customer experience. I genuinely hope the regional director reviews store performance and addresses this. On a major shopping night, this level of understaffing is unacceptable.

    T-Mobile

    T-Mobile

    2.6
    (70 reviews)
    $$

    Had an amazing experience today thanks to Joseph and Juan and who both helped me with upgrading my…read moresister's phone. Joseph just started at this location and his customer service is so warm and welcoming. Also Juan has previously helped me before with other questions I had about my lines and it's such a relief seeing him there to help me again. He was also the person who switched me from AT&T to T-Mobile! The service was quick, efficient and very friendly. 10/10 best T-Mobile in the Bay Area!

    I don't even know where to start, but I truly feel like I need to share this experience…read more I lost the power adapter for my work internet router and, in a moment of confusion, I ended up using it at home for my phone. When I got home with my kids, we suddenly had no internet. I was overwhelmed because where I live, cell service is poor, and so much of our daily life depends on having a connection--especially for school and work. I called T-Mobile and spoke with someone who kindly directed me to a store on Whipple in Hayward. When I arrived, I was honestly stressed and unsure what I was even going to do. Robert helped me, and although I didn't catch the manager's name or everyone who assisted me, I've genuinely never been treated so kindly by complete strangers. They went out of their way to help me, and I was incredibly lucky that they actually had a spare adapter available. I understand they don't usually do this, which makes it even more meaningful. They provided it to me at no cost, and I still don't know exactly how they made it happen, but it meant everything to me and my kids. It could have been a very long, stressful night or even days without internet, but they changed that completely. I left emotional and incredibly grateful. It reminded me that there are still genuinely kind people out there who go out of their way to help others without expecting anything in return. Thank you to Robert and the team at T-Mobile on Whipple in Hayward. I won't forget it.

    Suntech - securitysystems - Updated August 2026

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