Sergii helped terminate my ethernet connections and set up a Ubiquiti network for me. He has been…read morehelpful with troubleshooting and has come back multiple times to make small adjustments for me at no extra cost. The process has gone so smoothly that we are now working together to set up a security system for my house as well.

Yes. Everything went well. The issue was solved as expected. My experience was excellent.read more

It's not often you come across someone in business who reminds you that basic human kindness still…read moreexists. Jake at Barker Tech did that for my wife and me. Our home has an older AV system installed years ago by another contractor. Over time, the system became outdated, complicated, and the contractor became harder to reach and increasingly expensive. My wife and I separated several years ago, but she still lives in the home and has always struggled with the universal remote and the setup's complexity. Recently, she called me in distress because she couldn't turn on the television in the living room. Under normal circumstances, that would be a small inconvenience. But my wife is currently battling stage-four ovarian cancer and only has a few months left. All she wanted was the simple comfort of sitting on the couch and watching TV. I called Jake and explained the situation. Without hesitation, he said he would come take a look. The next day, he and one of his technicians, Wilson, showed up and spent over an hour patiently troubleshooting the system until they got everything working again. When the work was finished, I asked what I owed him. Jake said there would be no charge given my wife's condition. I was honestly taken back. In a world where it often feels like everything is transactional, Jake chose compassion instead. This wasn't just good service, it was humanity, and I'll never forget that kindness. If you're looking for someone who truly cares about his clients and takes pride in his work, Barker Tech is the real deal.

I'm torn writing this because I honestly want to keep Barker Tech a secret so they're always…read moreavailable when I have an issue! But the work Jake has done is too good not to share. I previously used a big Bay Area AV/home automation company. I spent over six figures on the initial install when I was rebuilding my house, and after that, every "fix" cost thousands. They had me on a Savant system where even a simple upgrade--like adding a new Apple TV 4K--was quoted at $4,000 because I needed new video cards. I was tired of the "gatekeeping" and not being able to make simple changes myself. I hired Jake to fix the mess, and Barker Tech has been incredible. He didn't just patch things up. he completely updated my network and AV, removed the bloated Savant system, and simplified my entire home automation setup. The result? A system that is high-end, significantly more dependable and simple, I'm able to DIY some things and I don't need to worry about explaining to my wife why a simple change to the system costs more than our first car we bought. The responsiveness is what really sets them apart. I recently had a troubleshooting issue: Jake responded within 5 minutes and had it totally resolved in 15 minutes. Barker Tech feels "too good to be true" because the knowledge and attention to detail are world-class, but the prices are actually reasonable. If you're tired of being overcharged by the big firms, call Jake. (Just don't take up all his time!)

We had a great first meeting and were waiting for a quote that never came. We were straight-up…read moreghosted. We reached out multiple times in a variety of ways and never heard back. We can only speculate that somehow our project needs were not big enough for them to want to work with us? We can't know what happened because they simply stopped communicating with us. Sad but true. For this reason, I have to say their business is not to be reccomended.

Wow just realized I never updated the review. After paying Cham to come out, and to come back, and…read moreto come back, and to come back...each time a new person who complain d bout the last persona work. I finally gave up and went with another service. He was great when it was new and a big bill. Not great when you need to get his worked fixed right.

After initial installation which Vince does well, he refuses to help with any services. He is…read moreextremely rude for no reason. Would not recommend anyone after what we faced.

just moved to san Jose and got control4 audio system and couldn't able to figure it out. I called…read morecontrol4 and they referral me to one of their certified Dealer. and Vince with AHA was straight-forward, fast, and reasonable cost A+++++++++ Thank You !!

THE BEST AUDIO VIDEO / ALARM / SECURITY CAMERA BUSINESS IN NORTHERN CALIFORNIA!…read more One day (after about a year of reviewing) I decided to upgrade my home security camera system by adding Deep Sentinel. In case you're not aware, Deep Sentinel will either sell you their wireless security cameras, their POE wired cameras, or may be able to use your existing camera system to monitor your property 24/7 with "Live Guards!" So, I contacted Deep Sentinel who have excellent customer service by the way, and asked them if they could work with my existing Reolink camera system. Since they have never tried Reolink cameras, they told me that they'd try to see if Reolink was compatible with their Deep Sentinel Hub & technology, but they could not guarantee that it would work. They then recommended that I work with their premier vendor named Avati Audio Visual. I originally contacted Drew who was very helpful and from then on I dealt with Dick Hall who turned out to be Amazing! Since I was Deep Sentinel's first customer to try working with Reolink cameras, Dick had his work cut out for him. It took months of installations, troubleshooting, out of the box problem solving, numerous talks with both Deep Sentinel techs, as well as Reolink techs, just to get all of my cameras working. That's what happens when you're the guinea pig for a camera that's never been tried before. Anyway, after months of Dick's determination and him not giving up on me, he finally got my Reolink camera's to successfully work with the Deep Sentinel system! He is definitely an asset to Avati Audio Visual, Deep Sentinel, and the tech / installation industry as a whole. He needs to be commended for all that he does and given a raise! If you need any type of TV, Audio, tech, speaker, security system or camera systems installed, look no further!

Dick and the team did great work getting our conference room back up and working. They were so good…read moreat explaining the work to be done and their customer service was top notch.

Smooth process setting things up. Super friendly. And the TV is nicely mounted on the wall.read more

I was looking for a TV installation service and after calling up several places, I decided to go…read morewith TvAVNet because Michael whom I assume is the owner was very responsive and had the most availability. He was able to come out within 48 hours of my inquiry. He's very nice and professional. Their rates are the best and they don't nickel and dime you. I wanted to replace our existing mounted tv with a new, larger one and Michael did an excellent job. He made sure the mount was secure and even tightened up everything. He made sure our new tv was working perfectly before mounting it. I appreciate how through he was. He even hooked up our sound bar and offered to mount it at no extra cost. I highly recommend TvAVNet for all of your entertainment installation needs!!

The team at Valley Home Theater did a custom home theater installation for us. My goal was to have…read morean immersive watching experience when we wanted it to be, but transform into a normal living room the rest of the time. To do that, they installed a projector, built-in retractable screen, all new AV equipment, and in-ceiling speakers. Glenn ran the show, and was great throughout the whole process. He kept in constant contact, providing updates and suggestions that struck a good balance between performance and cost. With his decades of experience, he knew where I should save money and where I should spend it. Even when the inevitable snafus occurred (which they always do), Glenn handled them with professionalism. Alex and his crew built a custom enclosure for the retractable screen, and ran new wires for a whole bunch of things. It required cutting holes in the ceiling and building a custom ceiling box, but when it was done, it looked as if it had built into the house the whole time. Josh and team did the installation of the AV equipment. They were professional and friendly, and paid attention to all the little details. Everything down to the cable management looks neat and tidy. I'd Valley Home Theater again in a heartbeat!

I understand that many smaller businesses offering these types of services can be quite casual. You…read morenever know who you'll get on the phone or if they'll be able to help. I appreciate him listening to my issue, but he seemed eager to end the call.

Nice people, did a beautiful job on setting up the wires and running them throughout the house…read more System they chose and installed has been a big miss for us. It's complicated enough that we don't want to touch anything ourselves and never worked consistently for us. They're busy, so it's weeks or months to get them to come out and we need to pay $180 for them to come out when they're able to make it. 2+ years later all bets are off whenever we want to watch something on our system. It also feels like the system they recommended is a couple levels beyond what we needed in price and complexity. I'd recommend them for the wiring but I'd find someone else to do your system. If you do use Optimal Systems I would ask them to agree to a warranty on the original system working properly so you aren't stuck paying them for their travel time and work time to fix the system they install.

Steve at Optimal Systems is amazing. Super knowledgeable, easy to work with, knows all the best new…read moresound and video equipment... I truly value a professional who knows his business. I now have an awesome sound system: MK Speakers, Dominion Sub Woofer, Yamaha Receiver -- the depth and clarity are amazing! And I love my new LG OLED TV. I've been waiting for this upgrade for 20 years. I couldn't recommend him more highly.