We had a great first meeting and were waiting for a quote that never came. We were straight-up ghosted. We reached out multiple times in a variety of ways and never heard back. We can only speculate that somehow our project needs were not big enough for them to want to work with us? We can't know what happened because they simply stopped communicating with us. Sad but true. For this reason, I have to say their business is not to be reccomended. read more

Wow just realized I never updated the review. After paying Cham to come out, and to come back, and to come back, and to come back...each time a new person who complain d bout the last persona work. I finally gave up and went with another service. He was great when it was new and a big bill. Not great when you need to get his worked fixed right. read more

Ghosted me and my father in law. My FIL and I always share contacts for home improvement services. So when he said he had someone coming out to work on a quote to upgrade his home networking equipment and home automation, I told him to let me know how he liked them because I was looking to update my network and home automation systems. Cham went to my FIL's and clearly knew what he was talking and had a great game plan for the update. My FAL was really excited and passed along the contact info. Kevin set up the appointment and Cham was supposed to come out but at the last minute had to have another rep come. The rep understood what I was looking to do and made great suggestions for additional upgrades including being able to get a lot of my home apps under a master app (cameras, Sonos , garage door, etc). Very exciting. Fast forward about a month and my FIL reached out twice about the status of a quote. Zero response. I went on vacation and got buried in work. When I had a chance to come up for air two months later, I reached out about the status of the quote. Kevin responded and said he would follow up with the rep that came out. That was almost two weeks ago and still no reply. Not sure if they are swamped with work or what, but I don't understand how you would take the time to do a site visit and then ignore not one, but two jobs. read more

Techs from Regent5 installed a new (replacement) wall-mounted 77" TV and a powered subwoofer in our living room, as well as a new (replacement) 42" TV and soundbar in our bedroom. The installation was done very competently and efficiently, including updating software for the new equipment on our universal remote control. We have used Regent5 several times to install and upgrade our home theater system, always with great results. They follow up to ensure customer satisfaction. We highly recommend them for "Home Automation, Electrical Services, Audio Video Installations and Lighting Systems". read more

Best customer service of all Savant and home automation. I had struggled with Savant, until this company came and solved all our installation, hardware and software problems. read more

I have been struggling with my wifi for quite some time now. Now, all that has changed. At first, I was told (by others) that I didn't have a fast enough plan, so I changed it but keep being dropped. So I changed my plan. The problem persisted. Then someone else (not Regent 5) said I need a strong router; so I spent $300 on a router. It didn't fix the issue. I finally gave up and called Regent5. The owner is incredibly knowledgeable, friendly, kind, and patient. As were the person that coordinated my service appointment, and the technicians that came and installed the equipment. I now have a fast, reliable internet and can focus on my business. I highly recommend Regent5. In fact, I have already sent them referrals and feel confident in doing so after my experience. Warmly, CW read more

Sent a request to get a quote on a Savant equipment repair and upgrade via Yelp on Dec 29th. No response so sent another messaging on 1/5 thinking it perhaps got lost during the Holidays. Owner responded on 1/10 asking for additional information which I provided and said they would get back to me after reviewing our information. It is now 1/19 without a response - that's three weeks without a quote. Perhaps our small job does not fit their profile, but either way their responsiveness is very poor. read more

Professional, courteous, and kind, the people at Regent5 have been extremely helpful in assisting me with my IT support needs. They patiently answered all of my questions and made it very clear that they are very knowledgeable about anything regarding computers and networking. Overall, I was super impressed with Regent5 and would not hesitate to recommend their service to anyone in need of any kind of IT support. read more

Saved my computer data! Something went completely wrong with my computer and it wouldn't power up and all my data was in jeopardy! Glad I back all my data constantly on an external drive. Huda was great! She immediately identified the issue (s), provided the best options, fixed the problem(s), cleaned and installed my backup data and now running better that before. The best thing too was the turn around time! She saved me money, time and precious data! Thank you for a job well done! read more

Called Cham and team after seeing their reviews on Yelp and striking out on my previous AV/WiFi guys. Cham helped fix and update my mesh network as well as my Sonos system. The work was done quickly and with confidence, Cham was a total professional, and the prices seem fair (nothing is cheap these days). I would wholeheartedly recommend Regent5 for future networking / AV issues or projects! read more

I live in the Hayward Hills and I was having problems with my WiFi connection which affected my Sonos system, Cell phone connectivity and other computer equipment that requires WiFi. I tried several remedies to resolve the issue like buying an Orri and other WiFi extenders. None worked. Regent5 came to my home and resolved all of my WiFi issues. Their staff is professional and knowledgeable and always available to me when I had questions. I recommend this company for all of your electronics needs read more

The Regent5 team was very professional and easy to work with. We needed installation of automated shades and lighting throughout our home. They also helped automate our garage door, sound and lights through a central mobile app. They kept everything quite tidy as they were doing their work and were responsive throughout the process. read more

I can't recommend a business with more enthusiasm than I have for Regent5. Every step of our appointment and service installation was incredible and easy. Quick response, easy estimate process, professionalism and superlative service. I just moved here from Oregon, needed better wi-fi connection, network configuration and wire consolidation, TV service in 2 bedrooms, and connection for our Sonos sound bars. As an added bonus, Cham helped set up my Ring and solved billing and service issues I was having with Comcast. Awesome crew and follow up support. There is no doubt that I will always call Regent5 for any IT support needs. Professionalism at its highest level! read more

Not only did I get the most super duper awesomeness of a home theater experience when R5 guys installed new gear to upgrade my home theater I now have voice controlled lights with amazon alexa for home automation and a cool light system. I love this: "alexa turn on media room, alexa set living room lights to 50%, alexa turn on HBO, alexa turn on good night" How cool is this.... Great job guys. read more

Terrible and not proactive at all with installing what they promise on time. Technical capabilities vary tremendously across these people and they appear not to be able to communicate with each other at all. Needed multiple reminders to fix issues they had created. read more

Regent 5 helped us out when we really needed them. They are so knowledgeable and responsive. They came over last minute and fixed our whole AV system the day of a large party we were hosting and found some creative solutions to make sure our equipment ran smoothly the night of and beyond. We were very thankful for their expertise and flexibility. read more

Cham and his team did an excellent job wiring our entire home (4 rooms and a garage). The work looks really good, it was easy to hand off to our internet provider's technician, and the entire team at Regent 5 communicated very clearly when they would arrive to start work. My wife and I were new to the requirements of wiring a house, and the Regent 5 team was very patient when working with us (at least once coming back to redo work they had done because we had told them incorrectly). Definitely recommend working with them read more

we had a great experience with Regent5. i was never oversold equipment even though I was pushing to get more things. Cham was honest about what I needed and what would actually be worth the cost. when it came to install day, Abraham did great work taking care of the surrounding areas and helping answer any questions I had about the system and any future upgrades i might want to do. read more

I've waited over 5 months since Cham did a walkthrough at my place and I still have not gotten a quote on a project that included full a/v and security builds at my house. I've reached out a few times reminding them of this quote request and I was consistently ignored. I understand that sometimes companies are busy, and even asked them to just let me know if for any reason the project at my place was not a fit for them. Completely ignoring potential customers is very unprofessional and disappointing. read more

I really can't say enough good things about Regent 5. They have installed our wifi, intercom system, electric car chargers, security and video surveillance for our home. It's an older house so it was not all straight forward. In addition to the setup, Regent 5 has been very responsive to service calls. I would definitely recommend them for any home tech needs! read more

Regent5 does great work. They know what they are doing, do it well and focus on your specific needs. We engaged with Cham and Regent5 during construction and he was involved with all the low voltage wiring for our house for the AV and security system. He was involved throughout to make sure he was installing things as the general contractor needed it. Since completion, his team has installed all the AV and security systems both inside and outside the house. Cham recommended all devices including music system, televisions, and cameras. He heard our needs and found solutions that fit both our needs and our budget. He's aware of the changes in technology and makes sensible decisions given what's coming. He's engaged with our cable company and alarm company to make sure everything works as expected. In addition to Cham, there is a great team at Regent5, each an expert in his area. Cham and his team are pleasure to work with - professional and responsive and one of the most collaborative, friendly teams I've worked with. I could not recommend Cham, his team and Regent5 more highly. read more

We hired Regent5 for fire alarm installation in a mult-unit office/warehouse space in Burlingame. We worked with Tony on this project and he was a professional who kept us posted on the progress including working with the City of Burlingame to get final certification. Cham was always reachable and responsive as well when we had questions and issues. It was a pleasure working with Regent5. read more

Cham and David gave an extremely professional consultation. They looked at the place where I was considering to install a home theater, talked to me about all the different options and were very clear about the problems I could run into (i.e. too much light). They shared very rough estimates of costs for systems and labor. They went beyond that and looked at other parts of my home that could be better suited, and even suggested less expensive options (e.g., large TV instead of projector), clearly prioritizing my happiness as a client over how much money they would make. Highly recommended read more

Cham asked I come to their studio (pre covid). Then we wasted another hour of my life doing a walk through of my house. Then didn't return my calls when I asked for a quote and to move forward. No explanation why, just didn't return any calls. I suspect my $30k project was too small during this hot period of home construction but give me a break - don't waste my time and then disappear. I found a home automation company in the east bay, feel free to message me for the name. read more

I have been battling with the control4 system at my home for three years now and decided enough is enough. After some extensive research and a few calls to home theater installers and audio video contractors I found the Regent5 squad on Yelp. It also greatly helped the fact that one of my neighbors had used them for installing security and video surveillance. They walked me through all the options and offered me three packages for a full AV, Lighting, Home theater, Security, Wifi overhaul. A simple package, a deluxe package and the full works package. I choose the deluxe package with a Savant system for home automation. They did a great job from the wiring, installation to teaching me how to use the system. Five stars to the company and their work ethic. Hopefully they can come do my Business next! read more

I can't thank Regent5 enough for helping me with my small business IT needs. From my very first contact with them they have been such a great resource and necessity to keeping my online business platform running smoothly. They are not only very efficient but very reasonably priced. I think what really stood out the most was the customer service that I received. I felt valued and in good hands. I would recommend Regent5! I'm a lifelong customer now! read more

We finally got a smart TV and were trying to see if we could get our ancient DVD/VCR player to work with it. This is a tiny job compared to the main scope of Regent5's business, but Cham came out twice to help with the problem, got us a reasonable solution, and also charged us an incredibly reasonable fee for everything he did. I got a very quick response to my initial email request for help -really fast! They are responsive and easy to deal with, very friendly. read more

Usually I am not lost for words .. especially on Yelp. I am however, beyond words that would adequately describe the AWESOMENESS that is Cham and Regent5. We hired Regent5 after finding them on Yelp. Promptly returned our inquiry, arrived at the appointment at the appointed time, took a look around and spent a good amount of time asking us exactly what our concerns and needs were . Within a week we had an estimate and gave the thumbs up to get into Cham's already packed schedule. He slotted us in 60 days later and guess what? YES! Started on the day he initially promised. Im telling you this company is Soup to Nuts. The home automation, home security, home theater, and total home networking is now seamless, efficient, clean and ... well .... AWESOME!! Im not a technocrat. I like my components neat, I like the wires clean, I like my home theater easy to use with incomparable sight and sound, I like my wireless FAST, I want my home security state of the art, and I want it all done CORRECTLY. Cham and Regent5 does IT ALL. Did I mention he patched AND painted the walls? Call me, text me, message me, the entire crew at Regent5 is LEGIT. read more

The team from Regent5 did a full-house Sonos installation a few months ago which worked perfectly from the start. We self-installed a new wireless network a few days ago and failed to update the Sonos system properly. I called the Regent5 office on Christmas Eve and Cham Sumanasekera (the CEO) called me back that afternoon and spent over an hour on the phone using facetime to walk us through a complete system reset. It was a truly heroic rescue of our holiday audio/video plans and his patience and commitment to service was extraordinary. With a CEO like Mr. Sumanasekera managing the business, I give Regent5 the highest possible recommendation. read more

They did a fantastic job on a home theater speaker installation, even though it required some awkward cable routing through our ceiling. They patched & painted everything expertly, too! read more

We had a few ups and downs along the way, partially because of a change in personnel during our construction, but overall we are pleased with the end result and the service. read more

I recently became a new home owner and called Regent5 after it being highly recommended by a friend. They were able to help me put together the home theater I wanted and they also installed wireless access points so there's great wifi all throughout the house! A plus because they let me know of other services they offer such as computer support and IT services; just in case I ever need it. I'll be contacting them soon again to install a home automation system next! read more

Congratulations & thank you to the team at Regent5 for building this great business and service to our community. Spectacular & thorough product knowledge of all the many components around our home. Terrific and friendly service by all the players that have come through at various steps in our selection and installation process for product choices, lighting, switches, security installation, audio/visual, & wiring. Bravo! Thank you Regent5! What's next our house? read more

The Regent5 team was referred to us by our building contractor who had worked with them previously. We hired this company to manage our estate and all the audio video, electrical, security and technology needs. They installed a Lutron Radio Ra2 lighting system, home theater, Sonos music, Savant home automation along with major electrical rewiring work. We also had them complete network wiring for our home office for extended WiFi wireless coverage as well as manage our IT services and computer support for office personnel. We're delighted with this company and all their efforts, and six months into this relationship we couldn't be happier with this organization and their crew. read more

The Regent5 team is responsive, knowledgeable and effective. They can resolve unexpected issues and leave the site clean and working. I am a repeat customer and will use them again when we need them. read more

Cham and Regent5 are great. After some really bad luck with another vendor (here's a tip: if a sales guy ever says "But I won't make any money if I do that!" then find another firm) I asked for a home automation system that I could program and change myself, as my husband and I are both highly technical and want to own the stuff in our house, not just license it. After no other vendors would even respond to me, Cham finally did. Instead of upselling me on Control4 or Savant -- which both have their uses, just not in my home -- he told me to just go with Harmony. He was the only vendor with the correct answer. He and his team came in, yanked out all of the old stuff, put down drop cloths and taped up dust shields, and went to town. In three days I had things mounted and reinstalled and working perfectly. Cham is trustworthy, smart, and best of all he listens to your needs and sells you what will solve your problem, not what will make him the most money. I cannot recommend him highly enough. read more

I've been very impressed by Regent5 team during BIG installation and followed support. New system been programmed so well that I never asked to do any changes. Very impressed! read more

Cham, was fantastic! He came to our house on the weekend and after a through examination of the problem determined that the fault was NOT as the AT&T technician had tried to claim, a short in the wiring inside of our house, but the fault was in fact due to the ineptitude of the AT&T technician who had not only failed to notice that the wiring inside of the MPOE telecom box had corroded and burnt, but in trying to assess the problem the AT&T technician had actually cut off the phone feed line going into the house from the outside telecom box. Seriously... If you want or need a reliable, trustworthy high quality low voltage wiring service Cham and AV Druids is the place to call! Mikey LIKES IT! read more

Cham at AV Druids did a wonderful job setting up our home entertainment system in three rooms. He took a tangle of wires, unsightly equipment and multiple remotes and turned chaos into beauty by moving the wires and equipment into closets/behind walls and programming single, universal remotes for each room. He also diagnosed some intermittent internet and Wi-Fi issues with our home networking setup, and will be streamlining the system for optimum performance. Cham is very knowledgeable and professional, and is conscientious about his work. He will definitely be our "go to" guy for any future AV/home automation needs! read more

What a great company! Had an issue with a subwoofer so I called Regent5 to troubleshoot. The tech was able to quickly identify the issue and told me the wires were set up wrong originally from the other crappy company I used before and it caused the Amp to short out. He was so informed that he told me the subwoofer manufacturer offers a 2 year warranty and got me the contact information to get it resolved. Then he marked each wire for me so I would know the exact way to install once I got the warranty replacement back. Can't say how wonderful this company is. Very much appreciate the service and knowledge offered. Happy to say it's working great right now read more