I own a storage facility, and an adjacent property caught fire and damaged my building and a 900'…read morefiber optic cable run. Zencom was recommended by my security camera company to come in and replace the fiber so I could get my cameras back up and running. Adam came out from Zencom and quickly assessed the situation, spoke the language of my security company and developed a plan to replace the fire damaged cabling. Within a very short time, he obtained the necessary supplies and had the replacement installed in less than a day. More impressively, he came back and spent hours making sure all the cameras were back up, correcting minor issues he came across with my initial installation and left me in a much better situation than I was in even before the fire. I honestly hope to not need Zencom again, but if you need them, I highly recommend Adam and the Zencom team.

Had 8x Cat6 ethernet wired from 2 bedrooms and living room to the laundry room. Thorough and…read moreplanned approach to cutting sheetrock so it may be patched later. Overall great work. I will definitely reach out again for any more cabling needs

Mike and team did an outstanding job wiring up our security cameras and internet routers in our…read morehome. They are very familiar with the ubiquiti systems, and did a very neat and professional-grade job! They routed all the cables via the attic and into my garage, where they wall-mounted my server cabinet too. All done at a reasonable price as well.

I can say without any reservation that Suntech is the best security company in the Bay Area, and…read moreI've consulted with nearly all of them. Mike and his team were absolutely incredible from start to finish while installing my full home NVR system. Suntech stands out above the rest with their unparalleled technical expertise and exceptional value for the quality delivered. When choosing a company for something as important as your family's safety, it's crucial to pick one that really understands the technology inside and out and how to optimally utilize it to secure your home. During my consultations with various security companies, I kept going back to Suntech because I just felt like Mike was the sharpest out of them all. He fully understood my situation and grasped the entire NVR ecosystem more fluently than all the others, and he has an excellent memory too! On top of that, I feel that Mike truly cares about his clients- he's not in the business only to make money, but rather to make a truly positive impact in his clients' lives. The actual installation went smoothly and it feels so much better knowing that my whole house is now covered both inside and out at every angle with 24/7 continuous surveillance. Having that peace of mind is priceless and I'm so thankful to Mike and the Suntech team for it!

Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

I did not wind up using their services but they were beyond helpful listening to my issues and…read morediscussing the options to fix it. I will def use them in the future !

Kevin is the ultimate professional. He worked through my problem and solved it in record time with…read morea courteous demeanor and wonderful wit while I fumbled through getting the information he needed from me. If you are use to customer service like the good ole days, he's your man. He knows his stuff. Deb Higgins President Higgins Capital

Silver and Black Telecom has worked with my agency for a few years now and has helped us downgrade…read moreas well as upgrade our telecom systems. Providing ergonomic solutions and being honest about pricing and the needs that best suit OUR company needs not THEIR sales quota. They have handled multiple issues for us as well as handling phone issues that even when they found it wasn't their equipment hustled the telephone carrier to step up and fix the issues in a timely manor. As an Ambulance company any interruption in service could mean a life in jeopardy and this staff has made sure in the 10 years plus we've been doing business together we haven't lost one yet! Use these guys its worth it!

I came in with a complicated issue regarding my trade-in and was lucky enough to work with Jose…read more His knowledge of the different plans and devices was impressive. He didn't try to upsell me on things I didn't need, but instead focused on finding the best value for my situation. Got a new phone and new internet service that works perfectly. Excellent customer service that you don't find anywhere else!

This review is way past due. The employee at Javier at this location was extremely nice and very…read morehelpful. My mom had been going through frustrating times with her phone and prolonging going into the store because she was nervous and thought the issue wouldnt get fixed. We finally went in after troubleshooting her phone at home & realized it was time for an upgrade. He asked all the right questions and was dedicated to making sure she got a good deal that will work best for her situation. He was patient in understanding what the actual issue was and resolved her issue. She got a new phone, better plan & no more signal issues on the new device. He was also very helpful in being bilingual and making sure she understood everything. Thanks again!

Great honest communicator that will give the best options available to you and your home, won't try…read moreto upsell you.

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

I was very impressed with West Coast wiring. They were able to solve a problem within 1 hour that…read morehad taken another company hours to troubleshoot (unsuccessfully). I would definitely recommend them for anyone who needs help with telecommunications and wiring systems.

I have been using West Coast Wiring for many years and they provide fantastic work. I can reach…read morethem any time of day and when I say "Jump" - they say "How High". I highly recommend this company for all data/voice cabling work you need.

Joey came, ran the lines I needed and was done in under 2 hours. Very easy to work with and helpful.read more

Joey came to the house quickly and was able checkout the wiring and run additional wiring where…read moreneeded. I was very happy with his professionalism and work. I would highly recommend him.

I have used unovon service for more than 8 years. As long as the service works, it is fine. Call…read morequality is ok. Nothing to complain about. But my problems started when i wanted to port my number to another carrier from Unovon. I didn't realize I was in for a very long frustrating, disappointing ordeal with the company. I wanted to port my number from Unovon to Redpocket.com. Provided all the details to Redpocket and they asked me to call after a few days. But the porting request didn't go through even after a few days. * The reps at Redpocket suggested me to open a new request and close the old one. So, we did that. It also didn't work. * Now they tell me that the account number/pin are wrong. So, i setup a conf call between Redpocket/Unovon reps to confirm those are correct. * The request still did not go through. Redpocket rep say that they are not receiving any reply from Unovon for their number porting request. So, i setup one more conf call. Here the Unovon rep ask for "Porting Order Number" from Redpocket. Redpocket has no clue about this number. * Redpocket kept assuring me that they will port the number and ask me to be patient. * Redpocket escaletes this case and that makes absolutely no difference. * Every time i called them to get a status, a new rep picks up the call and all he would tell me is "Sir, the Request did not go through, So, let us Close the request and Open a new one" It was getting really difficult for me to explain them all that has been done so far, as the reps won't believe me and they just want to open a new request and be done with my call. After some 15-20 days, i decided to give up as there was no progress at all. After a year, i thought why not try the number porting one more time. This time I tried from Ultra mobile. I had exactly the same experience as that of Redpocket. I did everything including setting up a conf call between Ultramobile and Unovon reps. The Ultra mobile rep atleast did not give me false hope. After more than 10 days, he said, he has no clue what to do. This time in the conf call, the Unovon rep said, the Porting Order number can be obtained from Ultra mobile's underlying carrier Tmobile. But Ultramobile rep was reluctant to do that and so i had to give up this time as well. I thought if the Porting Number can be provided by Tmobile, why not try to port the number to Tmobile itself. So, i tried my luck one more time. Placed my request on Sep 8. We ran into the same kind of problems (porting requests getting no where). T-mobile had to submit the porting request multiple times. Since i knew by now that Unovon would ask for the Porting Order number, i thought i would contact Tmobile to get it. But to my surprise, the t-mobile customer support reps also had no clue what this number is. I felt totally stuck. Didn't know what to do for a few days. Then, one day when I called t-mobile customer support, they transferred me to porting department, then to their landline porting department, then eventually to their "Customer Resolution" department. The Customer Resolution department contacted Unvon rep and finally was able to provide the Porting Order Number. I felt so relieved. I thought things would be smooth from now. But there were more things to come. I had to call Unovon almost everyday to get things moving on their side. Unovon's underlying carrier is BBCom, a company based in Los Angeles. The only way the Unovon reps communicate with BBCom is through emails. So, when ever i asked for status, all they could tell me was, they have sent their email to BBCom and awaiting their reply. They were not able to provide a answer when the number would be released, when they would process the request and how long would that take. If i pressed them a little more to get details, they would just hang up, or tell me they will call me back or tell me they have no access to these requests. Why can't they just pick up the phone and contact BBCom and get me a clear answer! They kept telling me that is not their protocol. All they can do is just send email and wait for the reply. The next day they would say that i need to send an email to their support asking them to release the number. I did that too. The next time, one person in their porting dept said that he is seeing so many porting requests for my number and that is causing problem. I realized that they in fact have access to all the porting requests, inspite of telling me otherwise. After so many follow up calls, my number is finally transferred to t-mobile on Sep 22nd. Story didn't end here. Unovon still charged my credit card after my number is ported. When i called them they said that, "Sir, there is no way for us to know if your number is ported or not. So, you have to call us after your number porting is done". This shows how much disconnect Unovon has with it's underlying carrier. I called BBCom directly and in 10 seconds they confirmed me that my number porting is complete.

Very bad customer care. I called to cancel my service last month after they raised the charges…read moresaying it is taxes increase. I asked to cancel and they suggested a $5 services with no taxes and I agreed for the switch which never happened. This month I was again charged full amount. They are saying the same story again. Liars. Worst customer service and not trust worthy. Don't believe what they say on phone. It is all lies.