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    Central Computers East Bay

    4.0 (106 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 3 months ago

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    Services - Central Computers East Bay

    Data recovery

    Desktop computer body repair

    Desktop computer support

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    Device support or repair

    Telecom or network services

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    Laptop body repair

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    Carolen M.

    As Fry's is no longer around...gosh I'm still not over being one of the last people to review Fry's just a day before it shut down. Still feeling the guilt folks. Anyways, my bf needed a motherboard and they were the only place that had it in stock in person. So off we went to Central Computers East Bay. I've grown up in the area and I've seen this building basically my whole life and I never stepped foot in it until this day. I didn't know what to expect but when I stepped in, it was like a small Frys without the fluff and focused on just electronic goods and parts. We didn't stay for long as we knew exactly what to get and we paid and left immediately. But it looked pretty stocked up and kind of old school Radio Shack and of course Frys. I think I may try to find out if they have a power source for my old hard drive as I seemed to have misplaced mine and I'd really like to see what's on it. There's a small parking lot that's shared with a few other restaurants and shops but we easily found a spot directly in front. It's nice to have a place like this as it's hard to find a computer store these days that hold specific peripherals or internals without having to just order online and wait for shipping. MicroCenter and Frys are out. So let's just make sure this place stays in business folks. Come visit and peruse the aisles.

    Derell L.

    I think they did an excellent job of diagnosing my failing system, and did a very good job of building the new system... Context: I had a 10-year-old machine that I had upgraded to a modern AMD Ryzen motherboard and CPU, two years ago... over the years, virtually *everything* in the machine had been upgraded, except for the case and power supply (PSU). The PSU was a 750W unit. Everything was fine until I decided to upgrade my GTX 1070ti video card with a GTX 2080ti, which uses far more power... the machine booted successfully after the upgrade - *once* !! The second time that I tried to boot it, it just lagged and wouldn't boot... LSS, it never booted again, even with the old video card... I tried various things to fix the issue, but couldn't get it to work, so I decided to see what Central Computers could do... I dropped the machine off with them, described the problem, and asked them to not only fix the machine but get the new video card working as well... Okay, here's an overview of the results: their diagnostics were quick and effective, they verified that all of the hardware except the motherboard, were working fine. Motherboard was dead, and PSU was not functioning to spec. They upgraded PSU and tried again, motherboard was dead... Beyond this, let me summarize results: 1. (problem 1) When they reported the dead motherboard, they recommended a replacement board which was *not* equivalent to my previous board - in particular, the second M.2 drive slot was not Gen4, which would have been unfortunate for me, since that was my 4TB gaming SSD; I'm a little disappointed that they didn't do better research on that. However, *I* double-checked their data, found the error, contacted my support person there, and we selected an appropriate replacement board that fit all of my requirements. 2. (good) They ultimately delivered a system that worked beautifully!! Their ability to diagnose the issues were excellent. Their ability to build the new system and get all the components working, was as ideal as I could request!! They apparently did a better job than I was able to do, in applying cooling paste, because both CPU and GPU are running at roughly 37C at idle, and not heating up much even under heavy gaming!! This was definitely professional work!! 3. (problem 2) They left out *one* cable in the system... there is a USB cable that needs to run from the AIO cooler block to a USB connector, so that Corsair's iCue software can monitor temperatures and manage fan speeds - they did *not* install that cable, so iCue current doesn't know I have any hardware installed... this is actually a rather odd oversight, because the cable was already installed on the system that I handed to them... My opinion about this oversight: if you have to miss something, this is possibly the least-problematic one to miss!! I have ordered a replacement cable from Amazon; undoubtedly I could have taken the machine back to them, and they would have dealt with it with no problem, but I had everything hooked up to all of my endless cables, and didn't want to take it apart again, just for a USB cable, so I'll do that myself. 4. (good) One of the big challenges for a support person, is dealing with someone who keeps calling up and wanting more tweaks, while they are trying to get the original issues dealt with... yep, that user was me!! 4a. I had taken all of my spare drives out of the machine before I gave it to them... "could I drop off my other drives and have you install them, so everything gets tested before you declare it done??" NO PROBLEM!! 4b. "Could you upgrade the CPU from my current (working, already tested by them) unit to a higher-end CPU?? NO PROBLEM (yes, I paid for the CPU, but they didn't charge extra for the additional efforts). TL;DR - They did a superb job of diagnosis, the person working on my machine was *very* professional... the two small issues that I discussed previously, were very minor, and my tech was quite prepared to deal with whatever issues came up. Installation was superb. I'm looking forward to dealing with Central Computer again in the future, if I have any further issues.

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    3 years ago

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    10 months ago

    Reasonable price and good service. They did not try to upsell. I am pretty happy about the repair outcome of the laptop keyboard.

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    5 years ago

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    1 year ago

    Amazing customer service and fast. They help you the best they can. Really nice people that work here.

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    2 years ago

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    6 years ago

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    Ask the Community - Central Computers East Bay

    My back camera and flashlight doesn't work are you able to repair it and how much does it cost?

    Thank you for reaching out. We can help to check if we can repair it. Would you be able to provide the model of the device you are having issue with?

    Do you guy do price matching on Amazon bestbuy n newegg?

    My laptop screen is glitching how much would it cost?

    It would cost you a new laptop screen and/or GPU, approximately 400 dollars.

    Do you guys buy used Macs?

    Unfortunately, we do not buy used Macs.

    Don’t See Your Question? Ask Away!

    Review Highlights - Central Computers East Bay

    Talked to Damien, he quickly understood my needs, suggested options, we've chosen the one that would suit my needs/wants/budget balance.

    Mentioned in 5 reviews

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    Central Computers East Bay - itservices - Updated May 2026

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