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    Best Buy

    2.9 (531 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

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    Kaetyng C.

    I came for the Switch 2 "midnight" release and it was absolutely psychotic. I don't care how much money Kevin currently makes, he deserves a raise and a month long vacation after this madness. The crowd didn't pass the vibe check at all but Kevin still pressed through with his enthusiasm and made the 4 hr wait less unbearable. He had so much to do and yet, he still let the mass know that if anyone has any questions at all, to ask. It was such a breath of fresh air being in his company because he really was so genuinely nice and kept trying to hype up the crowd. I'd be so over it in the first 5 minutes if I had to work this launch. I heard so many side comments from people saying how shocked they were with his effort and enthusiasm. I don't even want to know how long it took to clear the line of hundreds of people. We were 12th in line and it already took 38 minutes (after opening) for us to get our order. At that rate... well, you can do the math. So grateful for him and this team for all of the endless work they had to do while hundreds of useless people just all stood around and watched ;)

    Confirming that even live agent said I could stop by bestbuy and get my replacement

    Very bad I was their today to get a replacement remote for my tv because over the phone they had told me to just stop by any store and under the protection plan they would be able to start the replacement . I enter store ask a team member what I was their for and he said that replacement had to be done over the phone or by the app at these point just don't purchase the protection plan it's just a scam and they make it so difficult to get anything

    Lily S.

    We picked out the washer/dryer they had on sale from their website, so we went straight to the appliance area (back of store). William greeted us and answered all of our questions. He was very knowledgeable about the different parts we'll need to include, how to get those "for free", and what was included (installation included, removal of old unit not included). The transaction was quick and easy.

    Lloyd C.

    I hadn't been to this Best Buy in years, especially during the pandemic. Wow, it is completely overhauled. They remodeled it, less aisles, more like a showcase room. Apparently, they remodeled at least one and a half years ago, according to the clerk helping me with my pickup. They've become more of an online order and fulfillment warehouse, moreso. I was hoping to one up and down the aisles and look at all they had to offer. Now, those days are gone for this store, at least. Friendly and welcoming staff all around, which hasn't changed.

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    3 months ago

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    11 months ago

    This is the best place to look for high price technolegy equipments. They offer the best selections with moderate prices

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    10 months ago

    Only 15 days for return which is definitely not the current standard compared with other retail stores.

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    Page 1 of 14

    Ask the Community - Best Buy

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    Review Highlights - Best Buy

    Eric is an excellent employee, he's super helpful and always has a great attitude and a awesome personality!

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    Digital Storm

    Digital Storm

    (305 reviews)

    $$$

    I've been purchasing gaming rigs from Digital Storm for many years. I've lost count of how many…read moresystems I've purchased (5?), but they all have the same thing in common: consistent, rock-solid dependability. DS never lets me down.

    It was one of the worst business experiences I have had…read more First, I will say that the staff is very nice, providing excellent sales and help at the unfortunate end. The Tech team is probably the best around from client support to hand-holding. The ease of ordering online was great and when I wanted to add a few items last moment, it was seamless and easy. Why the two stars? It would be one if it weren't for the patience and tolerance the Tech Support team showed in the face of my heated and panicked demeanor. There is no Quality Control. Their stage system of 1 through 7 is (to me) a false representation. My build spent enough time in QC to have a thorough testing of all components and build quality. The vanilla answer the owner gives of 'We take photos and benchmark....' is something I am not buying. The absence of QC in this system was obvious. You can't burn out a power supply in transit, nor bang it hard enough to fail yet other components stay intact. That isn't how it works in reality. So, the part of 'things happen in transit' is just an escape to not answer for the absence of real QC. I had spent a great deal of time configuring the PC, putting a high res photographic presentation for an incoming client. Day three, the power supply buzz manifested itself into a complete power failure; making me completely unable to perform an extremely important task that morning. I called DS and spoke with a very nice gentleman who instructed me to try taking the panel off, getting a small piece of metal or flathead screwdriver and wedging it in between two pins located at the top of my motherboard. I understand and appreciate the attempt at repairing the situation, but I was in shock given I had just paid $7000 to avoid this exact type of situation. I was placed in a terrible situation, causing me to have to inform a small team of professionals that I was unable to follow through on my presentation because my computer died. It looked really bad for me; and I ended up spending 35 hours recreating the presentation and driving three hours to negate the previous poor representation I put forth as a result of Digital Storm's nearly DOA computer sent to me. And it wasn't until after this experience that I began to look at Yelp and the local Better Business Bureau; finding out I am definitely not alone in my experience. If you read through the BBB and here, plus multiple discussion boards you will notice the crux of it is QC related. From a reasonable standpoint, issues happen. Life is what it is, but when there is a premium dollar figure involved; specifically designed to bring you a top notch experience out of the box, then it should be that; not a post Yelp and BBB read-up wisdom based lesson learned. To the credit of the Tech Team Manager, follow-up when I delivered the computer back for refund was prompt and efficient. I dropped it off on Friday and Monday morning, I had an email stating they had replicated the issue and presented the offer of a full refund or repair. I would have liked to have it repaired and moved on in life, but they burned me hard on the QC and cost me a lot of labor, time, work and a few bucks. Thank you to the Tech Team, specifically the two gentlemen I worked with; they can't negate the absence of QC but they certainly elevated my overall opinion of Digital Storm.

    Best Buy - itservices - Updated May 2026

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