This is our second project, repeat customer. You can expect that they will explain the problem and offer you the most efficient way to solve your issue. Pricing and the quality of work are spot on. Thank you for serving our business needs. read more

Very reasonable and capable pc repair. Nice guys too. They are happy to explain things patiently and answer questions, and do not seem to be out to sell you stuff you don't need. I will make this my go to PC repair spot. read more

Laptop wouldn't boot up. Jesse ran tests, and it was dead. He gave me detailed info. on getting a new computer. Suggested strongly I buy an extended warranty to cover accidental damage. Noteworthy, as The Cheap Squad would not be compensated from the warranty provider for any repair, so no self-interest involved in giving the advice. Bought a new computer, and took Jesse's advice and bought an extended warranty Almost immediately I spilled water on the computer, but the repair cost was fully covered by the warranty. Thank you Jesse! Three thumbs up! John C. read more

Always reliable to return items in my case, this is run by people who want the best for their customers and usually give more than just the necessary advices. read more

The smart, nice, hardworking guys here always gotten any computer or laptop related problems I have for free or very affordable rates. I've had them fix my Windows gaming PCs and laptops. The problems ranged from not turning on completely or having difficulty uninstalling an unwanted program. I believe they are an unsung hero we take for granted in Silicon Valley. The ability to go in person and have someone fix your computer is something that is so necessary for work, school, or entertainment purposes in most peoples' lives in the 21st century. You really can't find many fairly priced computer repair shops out there. Most stores can only fix iPhones or you just go to the Apple Store, Best Buy, or Target for assistance. With Fry's Electronics gone, The Cheap Squad is a locally owned computer repair shop that I can trust to fix my computer, communicate with me through the process, and fairly price the cost of PC repairs, replacement parts, and labor costs. read more

I have been using The Cheap Squad for several years. Jesse has helped me with technical and trouble shooting on several occasions and is super smart and helpful with most if not all computer issues. I highly recommend Jesse and his team for all computer problems and performance matters. Mylene Ansari read more

Great experience getting some work done here on my computer. Super honest, and upfront and quality work. Excellent communication. Jessie was fantastic. Will for sure come back here if I need any future work done. read more

My MacBook wouldn't connect to my HP printer & I couldn't print & scan. CleverTech from Cheap Squad sent Gonzalo! He got me back online printing & scanning with a smile on his face! And gave me an extra tip about scanning! Nice friendly & experienced & knowledgeable! Thank You So Much for Your Help!! read more

I brought in my Acer laptop due to an extremely gnarly and hard to debug issue where it would randomly reboot. My technician Jesse over at The Cheap Squad spent many hours across 4 sessions to get it fixed. During this entire time, he was extremely communicative and helpful, letting me know all the things he was trying alongside the status of the machine. He also gave me a lot of excellent tips on how to take better care of my computer. On top of all that, he even mentioned that if he wasn't able to get it fixed, they would refund me out of good faith. I'm happy to say that my computer's healthy now, and The Cheap Squad is easily one of the best vendors I have ever worked with. I cannot recommend them enough. They clearly care so much about customer satisfaction and doing quality work. If you're having IT problems, go to them. read more

I've had a good experience with her two times I have used their service. They do have to keep your device overnight, so keep that in mind. read more

The owner friendly and provided fast service. The shop is located in the back of the store.

Had a Asus G14 that was not turning on. Ended up being a motherboard problem that would cost $600+ to repair. Decided to not repair the laptop as it wasn't worth that much. When I asked specifically what was wrong, they couldn't tell me anything beyond, "we tried different chargers and disconnecting the battery" and "motherboard issue" which is what I already knew having done it myself. Not sure if it was worth the $45 "diagnostic fee" given trying different chargers and disconnecting the battery takes less than 10 minutes and I didn't receive any additional information other than the generic "it's a motherboard issue". However, staff is nice, communicated updates and they held the laptop for over a month as I was too busy to pick it up. read more

Jessie was an absolute gem!! I'm not a super techy person and he helped me get my laptop all buttoned down and squared away quick and easy!! Awesome communication and quick to solve all the problems!! Thank you so much for your help Jessie, now I know who to call for all the computer things!! :) read more

Jesse was EXTREMELY attentive, knowledgeable, and caring. He explained the entire process of my laptop repair, as well as risks versus benefits of his approach. He quoted me a fair fee, and the final invoice was even lower than I had expected. An amazing service and care, all around! read more

I bought them an all-in-one computer with a failed ssd hard drive. Unfortunately, the drive was damaged beyond their capability to recover the data and recommend Kotar Data Revovery. They completed the recovery attempt promptly and were professional in their customer service. Next time I need help with my computer, I definitely will use them again instead of another shop that failed to come close to meeting my expectations. read more

Okay so I have to be honest I did not actually get to come here because my laptop magically started working again, BUT they definitely deserve 5 stars for their AMAZING customer service. I called earlier in the day to ask about security issues with leaving my laptop there for two business days. (I knew someone who went through hell because some tech people "repairing" her laptop stole personal and private info.) The worker on the phone not only reassured me that that would not ever be permitted but told me that to ease my discomfort he would remove the hard drive and give it to me while they had it!!! It seems small but it meant a lot that this staff member (I really wish I could remember his name!) would take the time to explain everything to me and make me as comfortable as I could possibly be. I will DEFINITELY be coming here if I have any computer/laptop issues!! read more

With help from Jessie he has helped bring back my PC between diagnosis of a faulty CPU, bought from the company i got the pc and was able to help me find what i need and install everything to get it up and running. read more

The Cheap Squad - Very much appreciated and 10/10 would do business again. - IT Services & Computer Repair Near Me - Campbell, California

These guys are great! They provided excellent service and were honest about the expected cost of the service and even though, based on their expected repair cost breakdown, we had agreed that it was not worthwhile to repair the laptop, the staff was extremely helpful and offered to remove the HDD for free for me. The service staff member, Jesse, was extremely helpful in this regard and provided clear and insightful information about our options, and likely costs. He even guided me as to what hard drive enclosure I should buy to continue using the HDD that he had removed on my other laptops. Therefore, even though I did not become a customer this time per se (although I have been a prior customer), the excellent service was helpful and I will surely return for future needs. I highly recommend these guys for all your needs. read more

I took my laptop computer here to get an issue fix because it was stuck in a loop and won't boot up to the OS. They fixed it with no issue and quoted me a fair deal. It took a few days to finish because of other orders they have to service first before my computer. read more

I had a computer issue that needed a bios reset and hard drive flash and requiring a new power supply. My computer was fixed fast but I received my computer a couple days later than I was quoted. I think it's because they are short staffed. Overall their prices are competitive but you may end up waiting a day or two longer than you're quoted. read more

The technician was not only helpful and honest, but cared about my issues. I have rarely seen customer service this good. I would recommend them if you want honesty and integrity. A+ read more

My MacBook decided not to work and after perusing comp repair places near my work, I decided to give this place a try since they looked pretty easy to get to for me and the website/yelp info resonated with me with regard to my small business service preferences. When I arrived I noticed they had a COVID safety response plan set up & in place, which with the current climate is nice not having to really worry so much about. The guy Jesse who helped me throughout this thing was knowledgeable, professional and courteous each interaction. I don't have a strong tech background, so I appreciated that he took the time to hear me out and didn't try talk over me or come off assuming he knew what what I was going to say. He was clear and easy to talk to as he walked me through the situation and what I should expect. Didn't try to up sell me or rope me into a "perpetual fix" by suggesting something that would only getting half the job done. I was told when to expect word after they'd had time to look into things and they'd actually got back to me sooner. I was walked through the work they did, why, what they uncovered, and had all my questions answered clearly. After I was briefed I was offered various options that could accommodate my situation. Since my MacBook is an older model, I'd asked about options outside of them working on it and he was 100% gracious about it giving me really solid feedback & suggestions. I decided to just take my laptop home and do some more research on my own before moving forward. I didn't get any push back or sour tones or anything like that. Now that I've had time to do my own research after their assessment, which I paid nothing for, I'm going to bring it back and have them finish the job. I've a feeling I'll bringing my comp repair needs to them from now on. read more

Had a hinge that needed to be repaired and they tried to charge me $195, took it to Go2laptops up on McKee they charged me 80. Employee Josh showed me how broken my laptop was by adjusting it some more to reiterate or try to sabotage it further, like no shit it's fucked up that's why I took it to you guys in the first place. Kudos Josh, I ain't coming back here again read more

One of my computers I use for my small business was having hard drive issues caused by a cmos battery problem. Jesse was extremely helpful and communicative throughout. He definitely went above and beyond to resolve the issue. Highly recommend working with him. read more

I continue to be extremely impressed with their technicians high quality of work. I had multiple problems with my laptop (broken screen, battery issue). They kept me informed of the progress (of the arriving parts that were ordered) and we're very prompt in replacing the required items. Jesse is very cordial and attentive. I've had other work done here as well. I recommend this repair shop to all of my friends. read more

I took my computer here because the screen wasn't turning on and I thought the computer needs repair. They found out quickly that a button I pressed turns the screen off ‍ and nothing wrong with the computer and got it back for free. I really appreciate their honesty, because if they had told me that it needs a costly repair, I would've believed them. This is a great business and honest staff. read more

Thank you Jose, the cute young guy, know how to fix, install, and transfer data from my old laptop to the new one. He's polite, professional, and exceed my expectation. He quoted me 2 days while idiot Best Buy on Santana Row (which where I got my laptop from) quoted me 7 days for data transfer! Jose got it done in 24 hours without any extra charges. He is the kind of folks that you want to do business with and give business too. Btw, Jeremy also quoted me in less than an hour 2 weeks ago when I contacted them. Keep up the good works guys because my mouth is loud and I will make sure my friends and clients are going to you from now on! THANK YOU JOSE! read more

The Cheap Squad - Mr. Jose is really nice and professional - IT Services & Computer Repair Near Me - Campbell, California

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I had a old server I only needed to use for read only. Jeremy helped me convert it into a virtual server. Amazing experience from start to finish. Very prompt in his communication and service. The other IT companies I have used in the past for my business were all pretty much so-so. The Cheap Squad is service and skill at whole different level. Without a doubt, I'll be coming back to these guys for all my future IT needs. Thank you! read more

They looked at my drive and told me it wasn't something they could recover (when my shit dies, it DIES) and they didn't charge me anything. Very professional. I'd 100% use them again. read more

I highly recommend the Cheap Squad. I have a laptop that needed some work and I am beyond happy with the way everything was handle. They are organized, extremely kind, and they know what they are talking about. I had both Jeremy and Jesse help me out and they were phenomenal. They keep you updated as well which is so nice. It was wonderful to know that my laptop was in excellent hands. The location as well is easy to find and really nice. I am so happy I went with Cheap Squad they are truly the best! I would give them 10 stars if I could. read more

My 27" iMac was troubling me for many months. I stumbled upon The Cheap Squad and read their great reviews, not to mention how convenient their location. In less than 3 business days, I got my iMac back. Jesse is very transparent about the longevity the remains in my iMac. Considering its age and build, he gently warned me about what it's able to do and what limitations it may have, as it pertains to running programs like Microsoft Office applications, etc. I assured him that I just used my iMac for playing Tetris, checking e-mail, and shopping online. I couldn't be happier with having my iMac back. Its big screen is so helpful to me, I can see all my shopping on one page, and I can play Tetris better. Thank you so much Jesse! read more

Jesse is the man! He is professional, courteous and gets the job done fast! Other places quoted $300 job, he did it for $60. Able to recover all my file, didn't upsell me on any unnecessary services and really helped me out in a pinch. I skipped my MSI warranty RMA since I need to pay for 1 way shipping, wait 2 weeks and risk not getting problem fixed. Instead I paid Jesse $60, got my laptop back in 2 days and put my mind at ease. Highly recommended! read more

The OS on my laptop became corrupted and I gravely regretted procrastinating on saving my work files in an external hard drive. I was very apprehensive about where to take my PC because my friends have warned me that it might cost an arm and a leg! This is not the case at Cheap Squad. Their fees are very affordable and their services are gold quality. Jessie went out of his way to accommodate my laptop and provided me with all the answers in computer terms that I can understand. He also did a great job following-up on calls, and made sure that the right charger and external hard drive were returned to me. This shop is a treasure! read more

If I could give zero stars, I would. After reading very good reviews on Yelp about this place, I took my desktop computer to them. It had issues with powering on. I had already checked that the power cord was in, and other common sense factors. They looked at it and I picked it up the same day. They told me that it was working and that it was fine. I brought it home and in less than half an hour after using it, the problem happened again. I went out to Office Depot, bought a new power cord and connected it. Presto... the problem went away. You'd think that they would have used a couple of different power cords to test my computer as a matter of common sense! I'm not one of the high-flying Silicon Valley gazillionaires, so I can ill afford to lose $150! I will NEVER go there again or recommend that anyone else do either. read more

This would be my second computer that I brought to them. After this one I had to write a review. They replaced my laptop screen for the first job. Helped to source it, replaced it and still working good years later. Second computer was a tower I built on my own that I couldn't get to work. They found out of box failures for parts that I purchased. They got it fixed up and was very economical for the amount of work I believe it was. I highly recommend them to anyone for any computer repairs. read more

Never thought I would wish for my computer to break just to have an excuse to come back to Cheap Squad. As weird as that may sound, I'm just mind blown that I got such great service from Jesse at a repair shop. As someone who works for a cell phone provider I always hear horror stories from people visiting repair shops so I was very surprised when I stepped in and got awesome advice and assistance. Unfortunately, Jesse wasn't able to help me with a complicated issue that I came in with (which I understand because it was more automotive) but he went above and beyond to help me open up a screw that I had ruined and give me a solution to a problem which consisted of recommending me to a location that specializes in motherboards. Although I wish I could've brought business to Cheap Squad, I'm glad they were able to do what needed to be done and point me a different direction. Overall, the surrounding area is exactly what you expect from Downtown San José and the store looks somewhat from the outside but it is 100% worth the struggle of driving/parking downtown to be assisted by Jesse here. read more

This company is professional, very easy to work with, and communicated with me during the assessment and needed repair process. My computer had been infected by a Virus causing the operation system to be inoperable and inaccessible. They completed the repair in record time and at a very reasonable cost. I recommend The Cheap Squad. The Cheap Squad is a 1000% better than Best Buy etc. read more

I love the people who work here. Every person I've interacted with have been so lovely and helpful. I've been in IT and tech for over 20 years and can say that these guys are amazing! Knowledgeable, great attitudes, and no one made me feel dumb which always sucks when working with tier 2 helpdesk support. They fixed my mac and it wasn't pretty. Bad hard drive and lotsa lost data and files. However these guys were able to save as much as possible and were so nice about it, especially when delivering the hard news that I lost 6 years of writing. After we had a mix up with the name on the owner user account, they fixed it for me even after it took me 4 weeks to bring it back in and didn't charge me. I wanted to get them a lunch treat for them but the taco place next door doesn't do gift cards! These guys are so genuine. I will be sending something as a thank you! This is how great they are that I want to feed all of them! Thanks CheapSquad! I am so grateful that you exist! read more

First time here but I must say they did an amazing job, the computer I brought to get fixed has been 10 times better and they were very thorough with explaining what needed to be done . Great customer service. read more

Great place for getting your pc/ laptop to get work done. I have had the cheap squad do work at least 3 or 4 times. Always very happy and explains things very well. This time my internet connection wouldn't work because of a update. Jesse did everything he could to make it cheap and easy, but had to uninstall and reinstall operating system. All in all 185. Just remember, I probably took 3-4 days myself to try to figure the issue and couldn't figure it out. Thanks Jesse! read more