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Device support or repair

Home network installation

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8 months ago

Rick helped me add a new printer driver to my computer even though it was the end of his day. So cheerful about it too!

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13 years ago

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15 years ago

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Next Step - Our 2012 Holiday Photoshoot

Next Step

(54 reviews)

Downtown

Next Step has been such a great help to our marketing program. I get plenty of compliments on the…read morepresentations, the graphics, the collateral pieces, the website, and everything else that they've created for me. The team has been very accommodating with all of the twists and turns of our marketing program. They are creative and professional. We've accomplished so much together. I'm glad that I can count on them.

I work for a large trade association, responsible for digital product development and digital…read morecontent. We turned to Next Step to help us figure out why engagement was low on a new platform we had launched less than a year prior. By taking a Behavioral Science approach to assessing platform engagement and synthesizing user feedback, we were able to quickly pinpoint our platform's core issues and take action on design and messaging. It was a much needed "website intervention" that gave us clear insights into what we need to change to move forward with a more successful product. Subsequently, we've gone back to Next Step with three more projects, focused on A/B testing core value props, advising on digital product design and development (to ensure it aligns with what we've learned), and identifying key influencers and audience segments needed to grow platform engagement. Shirin and her team have been great to work with - true partners in every sense of the word. They're super smart and very reliable, keeping us focused and in-line with reality. From now on, I'm 100% in the Behavioral Science camp of digital marketing and product development.

Pixelwebsource - Australian Tan - Bay Area

Pixelwebsource

(10 reviews)

Downtown

Michael has been fantastic to work with, very hands on throughout the entire process. Unlike most…read morehigh tech professionals who take advantage of the not so tech savvy customers/clients by recommending additional services that won't be beneficial just profit making for them not for you- Michael will not do this! He is very honest and therefore can be trusted for the long term. He is easy to work with due to him being very down to earth and friendly. He explains technical terms in every day language allowing you to feel apart of the entire process. I am very happy with the results and the fact he guarantees his work and is ready to offer custom services that enhance your unique situation as you grow your web presence. Great Job, Thank you, Michael! www.genyfer.com

Michael has been doing my SEO since January and I've been very pleased with the results so far. I…read morewent from having 1-2 calls per week as a new business to 5-6 in a very short amount of time. In my line of work, even signing on 1 new client is a big deal and makes a big difference, so the increased amount of calls has been significant in growing my business. He has also helped me create a new website. I started off cutting corners and created my own website, but the end result wasn't aesthetically pleasing and was hard to navigate. The new website that Michael designed for me looked very professional, aesthetic, was easy to navigate, and I'm just overall very happy with the results. I highly recommend Michael for any SEO or website needs.

TeamLogic IT - itservices - Updated May 2026

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