Great customer service, friendly, very thorough, and incredibly reasonable pricing. Would definitely go here again.

Service 5/5, staff are very nice, polite and knowledgeable. I wish this is a restaurant, so I can come back more often. Please take my money, job well done! read more

I bought in my Macbook mid 2012 a while back because there was a problem with my trackpad and let me tell you the services were amazing. They were very helpful in explaining what was wrong with my advice and very quick n efficient with their service. The price to fix and replace the trackpad was fair and cheaper compared to other places quotes because they had to order my trackpad. Luckily at this place they had it and it only took a few days for it to be fix and ready for me to pick up. They also have a 30 days warranty which is great because you can bring it back if there is any problems and they will fix it right away with no extra charge unless it's a a diagnostic run but they'll ask you if you want to run it or not. They were very nice and helpful because even after my 30 days have passed, I went back because there was a problem and they fix it free of charge. Definitely would recommend if you want quick and efficient service with fair price. My laptop trackpad now works perfectly since I got it fixed. The only down side is the location because it's in the downtown area so there were a lot of homeless ppl and no free parking. Also make sure to call ahead before you come to check if they are in because they might be on a lunch break. read more

I rarely need IT services, but when I needed something done quick and done right, I turned to The Cheap Squad. They had my laptop up and running after a quick Windows re-install in a matter of hours, at a very reasonable price. Can't say enough great things about these guys - and suggest you contact them with any IT issues. read more

I always try to support local business. These guys are exceptional with their jobs. They were honest, courteous, knowledgeable, and always giving their best on the job. My PC was not connecting to home internet, so I brought it to them after numerous attempts of fixing it myself. As they have said, diagnosis is free unless they're required to open up my PC, my diagnosis was free. Not only did they do the diagnosis, they went far beyond that and update everything my computer needs, check for virus and malware. Although they couldn't find anything wrong with my PC (so everything was free), and what do you know? I called my internet provider and have them come to my house to check the internet connection. It turns out that the problem was with the internet provider, not my PC. Regardless, The Cheap Squad have helped me update my computer drivers and OS, looked for malware and virus, and even dusted all the components, all for free. They went far and beyond their jobs to ensure customer satisfaction and I couldn't thank them enough for that. I'll forever trust these guys with my computer. Again, please support local businesses and be nice to your worker, it pays off. read more

Highly recommend. My computer wouldn't boot and after many hours of trying various fixes that didn't fix the issue, I sent the owner a Yelp message late at night. He was very prompt and replied early AM. I dropped my computer off and paid a $45 rush fee (because this was my work computer). The staff wore masks and drop off was smooth & quick. I got a call a few hours later with a quote. The fix was done soon after and my computer was functional the very same day. They are knowledgable and trustworthy. read more

We had difficulty with my father's old desktop connecting to the internet as well as some printer issues we needed help resolving. He also left detailed instructions on how to connect new devices onto the printer! Thanks Cole! read more

The best place in the Bay Area to fix laptops home computers. They are very versatile very nice intelligent very friendly, very friendly. They will hold your computer. You know they won't ruin other parts of it to make money off of you. They won't take parts out to screw you over. I've been going to them since they were downtown San Jose. I adore these guys are the best in the west, and this is coming from a Dragqueen the best in the west, but I am the best in the west and entertainment read more

I had a dead laptop, and fixing it was beyond my patience, so I took it down the street to The Cheap Squad. Overnight they restored my computer to a happy place. I should have come here sooner instead of wasting time trying to fix it myself. read more

The Cheap Squad - IT Services & Computer Repair Near Me - Campbell, California

Another great experience with Cheap Squad. I am an engineer who has been in the computer industry for more than 30 years. My forte is software and project management. When I am facig a hardware issue with personal equipment, Cheap Squad is where I always turn. This time, it was an old (12 years old) Sony desktop. After refreshing XP, the computer became unbootable. Chkdsk did not indicate any problems with the hard drives. I was thinking, after replacing the motherboard, the graphics card, the DVD burner, the sound card, and the power supply (over time, not all at once), this computer was ready to be recycled. Since Cheap Squad offers free diagnostic services, I let them take a look before heading to the landfill. In less than 24 hours, they had the answers and an action plan. The system drive was indeed bad .. so they proposed removing it, and putting XP on the secondary drive, which has 160 GB available. Sounded fine, but I asked them to also install the three XP Service Packs. They assured me that they would do so, and also install all needed drivers, some good free anti-virus software, Chrome and Firefox. They also cleaned up all of the dust that was covering the air vents and fan. Total cost - $60. I am never disappointed with Cheap Squad. They do great work, at very down to earth prices. When I went to pick up the computer, they brought me to the back of the shop to demo their work. I got my parking voucher, and was then thinking of how I would get this heavy PC back to my car. A Cheap Squad intern, Jesus appeared, and offered to carry it to the car for me. Thank you Jesus!! Please support these guys. Your computers will thank you. read more

Amazing work fast and simple process the cheap squad is my go to place for all computer issues

I'm giving these guys 5 stars for helping me out. They didn't get my PS3 fixed because apparently it's one of those unfixable problems that they just don't have the power to do. They were very thorough and very professional when it came to letting me know what was up and what was going on with it. I also like the fact that if they can't fix it, they won't charge you. Thanks guys. Definitely coming back if I ever have a problem with my NEW PS3. read more

Dropped of my laptop for screen repair. Turns out the cost of the screen with labor to replace would be right at the decision point of purchasing a new one instead. Cheap squad was honest with me and recommend to buy new va continue to invest in this one. I really appreciate the honesty. read more

They did a great job restoring an old iMac. They are definitely very affordable compared to some of the alternatives. read more

The Cheap Squad - Picking up my iMac with a coupon on top of the unbeatable price. Thanks for the service. Definitely recommending you guys to everyone. - IT Services & Computer Repair Near Me - Campbell, California

I come here for everything when it come to my custom built PC. Jesse makes things easy for repair and upgrades on my computer! He tends to get things done faster than anticipated which is awesome. With a good price too, I always come back! read more

Amazing & Rare.. I had to do some serious upgrades to my Mac book pro (upgraded my hard drive to a "solid state" and maxed out my ram) This particular lab top I only use for business and needless to say is extremely important to me and has very sensitive information. The guys at Cheap Squad (Jeremy in particular) were on target and on task from beginning to end.They're a throw back to a time when companies really cared and did their very best to earn repeat clientele. Don't change guys.. read more

I was quoted $200 at Geek Squad yesterday (for their Membership) in order to get a diagnosis of my laptop to "find out" what was wrong with it (I told them what was wrong with it)... I asked if it ended up being a hardware issue, would they be able to fix my laptop; the lady said maybe LOL It was a simple BSOD issue, I knew it was software and I just needed a bios reinstall; I just don't know how to do any of that myself. I then found Cheap Squad on Yelp. Great reviews, and for a reason. I was a walk-in and presented my laptop, told them my problem (classic blue screen of death, turned it off in a panic, and it got stuck in its automatic repair black screen loop). It took less than 2 minutes for him to tell me what I needed. I was priced $85 for the new bios software to be installed; they have free diagnostics there. I got my laptop back about two-ish hours later! Pros: -free diagnostic -decent pricing (they are called "cheap squad" for a reason! $85 is way more affordable than $200 and a "maybe" they can fix the issue for you...) -gave time estimation -friendly with each other as coworkers as well as to my mom and I as customers Minor issue may that bother some (no biggie to me): -After getting my laptop back, my keyboard back light was not working. I noticed like 30 minutes prior to writing this review. I simply went to the Asus site thingy and reinstalled ATK drivers, and my keyboard back light was working. Took literally 2 minutes. If I had any problems with installing the drivers, they did say to call them if I had issues! read more

Jessie was wonderful and went the extra mile for me! My computer is now working beautifully! Thank you Jessie!

Jesse. Go see Jesse. Friendly guy. Excellent customer service. Pain-free experience. My laptop died. No use repairing. Downloaded my data for $60 on a provided thumb drive. There is a reason this place is rated 5 stars on Yelp. Jesse, you're the man. AND...they follow up with an email to check that all is good (which I ignored. sorry). Highly recommend. read more

My laptops hard drive died during the Coronavirus and I was desperate to find a laptop repair place that was both quality work and affordable, as I'm pretty short on money at the moment. I messaged the Cheap Squad with some questions on a Saturday when they weren't open, fully expecting to get a response on Monday, and the owner responded the same day! The guy who took in my computer, Jesse, was extremely helpful and friendly when I brought it in, we talked video games and gaming rigs while he put in my information. While I was told it could be 1-2 days before I got an update on my diagnostic, Jesse called me only a couple hours later with a quote for repairs and additional information about my issue. They gave me the option but didn't try to upsell me on a faster/better hard drive, and were happy to replace the one I had and also try to get some of my data off of it which I was super grateful for. Jesse and his coworker Josh, who also helped me out, were very honest and clear with their answers to my questions as well, as someone who isn't super schooled on computers (I know some stuff, but I'm not a computer wiz) If I could give them 10 stars, I would! I have been to a lot of computer repair shops, and before I found them I was quoted hundreds of dollars more than what CS ended up charging me for the data recovery by itself, let alone a hard drive replacement. I was literally almost in tears when I initially called around to other places, because there was no way I would be able to afford them, especially right now with everything going on. If you're looking for genuine, good people who know their stuff and you're on a budget, I couldn't recommend them more. Seriously nice people and they do great work. Hopefully, I won't have to use them again any time soon, but I know who I'll be going to if I need a repair again read more

These guys are awesome! Knowledgable but not at all pretentious. I took my Mac in for repair & they gave it a tuneup & replaced the battery & fan so it stopped overheating & runs like new. Then I took my PC to them because it kept having connectivity issues --within days I got it back & working perfect. I was so used to having problems with it, I almost got rid of it. These guys saved me $ and explained everything in a way I could understand. I told a friend about them but he didn't want to make the drive to get his Mac fixed, so he opted instead to take his laptop into the big blue box store with a repair center inside. It took them over 3 weeks & more $$$. He was disappointed with their customer service plus they lost his power cord! All because he was too lazy to drive from SF to San Jose...I'm telling you, this place & these guys are worth it read more

These folks are amazing. I went to the Apple Store with my dead macbook pro. They indicated that they could not save any data and would need to replace both the motherboard and storage and it would take a couple weeks. The cheap squad fixed everything and saved the data and settings while doing it for far less in 5 days. Amazing service and capabilities. Highly recommend. read more

Cheap Squad rocks. Nice guys, good service. We had a Mac Powerbook from Japan that failed. They did a great job on the repair, and even took the time to special-order a Japanese Hirigana/English replacement keyboard. Reasonable prices, great service, pleasant staff. Parking: if you drive down a few blocks past the park, you can park for free. Also, the Cheap Squad will validate parking. Caution: Watch out for the trolley! It's quiet. read more

I'm so happy, I'm dancing the "happy dance." Just had a "wow experience" from The Cheap Squad. I thought I was going to pay to replace the hinge on my laptop, when in fact it turned out that a couple of screws had popped out causing the back panel to disengage from the hinge. I only had to pay for a mini diagnostic service. Jesse is honest and professional and very transparent about all probable costs. I highly recommend them. read more

THE BEST PRICES AND PEOPLE IN TOWN. The Cheap Squad were so polite and kind. My hard drive was completely done and cheap quad was able to recover the files a needed and a VERY AFFORDABLE rate. Every time I called to check in or get an update they seamlessly helped me with everything. read more

I needed my macbook air laptop cleaned up and upgraded. Jesse helped me out and he was so helpful and patient with me (I know nothing about computer tech). He was kind enough to explained how and why we should do certain things with my computer. I had such a wonderful experience and will continue to go to them for my computer needs! read more

Without notice my computer would not turn on . Bring close I brought it in on a Friday by 11. As they were closed on the weekend I paid the $45 rush fee to get it out by 7. The phone was always answered quickly which I appreciated as many places do not . They took the situation seriously and $170 later the switch was replaced and they also fixed an annoying pop up once the home page is loaded . While I do not think it was a " cheap fix" was actually that it was fair as they picked up and loaded it into my car . The warranty is 30 days . I would use them again read more

The Cheap Squad - IT Services & Computer Repair Near Me - Campbell, California

This guys are awesome! My PC got ruined by Microsoft Tech support ( I will never call them again). From small issue after 25 reboots, that Microsoft told me to do, my new computer showed only grey screen and loss of data. Best Buy could not fix it after 3 days keeping it. I went to another place, after 2 days got very high price. And someone recommended me this Cheap Squad. They fixed it and saved my data, my files and pictures just in few hours. Wow! I couldn't believe it! I highly recommend them! Thank you, guys! Thank you, Josh! read more

These guys are THE GUY. Brought my new rig in to test out for problems because monitor shows No Signal when plugged with HDMI. They found the problem, defective motherboard. Left everything there in there inventory as i needed a new motherboard. 1 month later i returned with a new motherboard and all my stuff is still there. Would recommend everyone i know here. Store rate 100/10. Customer service 100/10. They also validate your parking too! Power to Jose, very sincere and honest guy! read more

The Cheap Squad - IT Services & Computer Repair Near Me - Campbell, California

I had a hardware issue that was hard to pin down. Jesse absolutely went the extra mile and solved the problem with a replacement motherboard. Price was reasonable and customer care was OUTSTANDING! read more

Son has a gaming computer that had some glitches after he built it. These techs were phenomenal and super honest about problem and didn't charge him anything for issues they could not replicate. They were able to trouble shoot the problem and provided excellent service. GREAT experience. Highest recommendation. read more

Just retrieved my mac book, it's normal again from a flickering screen and frozen battery. Jesse in the store is very professional, informative and friendly, he explained the diagnosis and repair details very patiently on my fist visit days ago, during fix he also called me to update the progress, and finally with 45 bucks all problems nailed! read more

I brought my personally built computer here after attempting to figure out the issue for a week. I dropped it off and received a call from Josh about an hour later letting me know that he found the issue. The free diagnostic was a lifesaver and Josh was very nice and professional. Will recommend to friends. read more

All I needed was a screw to anchor the battery back into my laptop. Of all the inquiries I made, only Jeremy at The Cheap Squad understood my problem and helped me out. And right away. Well done, Cheap Squad! read more

Best place to get your computer fix. Super fast service, friendly guys, and best prices I've come across. I tried to take it to another shop cause it was closer to my home, but they wanted to replace my SSD charge me $500, when Cheap Squad diagnosed the problem as a software issue and reinstalled the software for $85. Saved me so much money. Can't thank them enough. Oh and you park in the 3rd st parking lot and they will validate. read more

I took my computer in after getting a quote of $100 plus an additional $400 from Best Buy. I paid about $45 here for them to diagnose my computer and they got back to me very fast! They told me exactly what was wrong with my computer, they explained what my options were, what they recommended for me to do and included prices! I never got any names but the people who helped me were extremely kind and honest. They held on to my computer until I was ready to pick up. read more

The guys at the Cheap Squad were very helpful and communicative. They did quick work and were willing to explain anything that I needed clarified. I would definitely bring my devices here again. I purchased my parts on my own since I found better rates for the same parts, but they were quick and accurate in their work. Parking was a little tricky at first, but the garage across the street has a free first 90 minutes. read more

My MacBook pro 15' 2017 audio speaker & battery decided not to work anymore. Bestbuy denied service to mine. Cheap squad helps me to fix it with reasonable prices and decent customer services. Definitely would come back in the future. read more

This is about the 5th time I've used Cheap Squad with great satisfaction. I Recently (15 Jul 18) I had an older XP laptop I wanted to have an old proprietary Real Estate software transferred that had layers of security preventing any manipulation. Again, JEREMY PRADER, the owner came thru and installed it on two of my computers--at a very fair price! All the employees are very professional and polite. They can't be beat! read more

THESE GUYS NO LONGER SERVICE CONSOLES. Let it be known before you try to make the trip to get your console repaired. I was looking forward to utilizing their services after reading all the great reviews, but when I brought my broken PS3 in for repair, I was informed they no longer repair consoles because "the guy that did consoles left". Left? When? Yesterday? Is he coming back? Is there no one else to replace this guy? I asked for a recommendation for another place I could bring my PS3 to get it repaired (the least they could do at this point) but the person at the counter said they're unable to make recommendations. Ok, thanks for nothing. She assured me that if my computer was broken, they could fix it. Great, that really helps. Honestly, I don't blame them, there's nothing they could do about the guy leaving. I just want anyone whos coming here looking to repair their console to know. These guys are the first result when you search PS3 or console repair in San Jose. read more