I love the people who work here. Every person I've interacted with have been so lovely and helpful. I've been in IT and tech for over 20 years and can say that these guys are amazing! Knowledgeable, great attitudes, and no one made me feel dumb which always sucks when working with tier 2 helpdesk support. They fixed my mac and it wasn't pretty. Bad hard drive and lotsa lost data and files. However these guys were able to save as much as possible and were so nice about it, especially when delivering the hard news that I lost 6 years of writing. After we had a mix up with the name on the owner user account, they fixed it for me even after it took me 4 weeks to bring it back in and didn't charge me. I wanted to get them a lunch treat for them but the taco place next door doesn't do gift cards! These guys are so genuine. I will be sending something as a thank you! This is how great they are that I want to feed all of them! Thanks CheapSquad! I am so grateful that you exist! read more

Great place for getting your pc/ laptop to get work done. I have had the cheap squad do work at least 3 or 4 times. Always very happy and explains things very well. This time my internet connection wouldn't work because of a update. Jesse did everything he could to make it cheap and easy, but had to uninstall and reinstall operating system. All in all 185. Just remember, I probably took 3-4 days myself to try to figure the issue and couldn't figure it out. Thanks Jesse! read more

First time here but I must say they did an amazing job, the computer I brought to get fixed has been 10 times better and they were very thorough with explaining what needed to be done . Great customer service. read more

I bought in my Macbook mid 2012 a while back because there was a problem with my trackpad and let me tell you the services were amazing. They were very helpful in explaining what was wrong with my advice and very quick n efficient with their service. The price to fix and replace the trackpad was fair and cheaper compared to other places quotes because they had to order my trackpad. Luckily at this place they had it and it only took a few days for it to be fix and ready for me to pick up. They also have a 30 days warranty which is great because you can bring it back if there is any problems and they will fix it right away with no extra charge unless it's a a diagnostic run but they'll ask you if you want to run it or not. They were very nice and helpful because even after my 30 days have passed, I went back because there was a problem and they fix it free of charge. Definitely would recommend if you want quick and efficient service with fair price. My laptop trackpad now works perfectly since I got it fixed. The only down side is the location because it's in the downtown area so there were a lot of homeless ppl and no free parking. Also make sure to call ahead before you come to check if they are in because they might be on a lunch break. read more

Service 5/5, staff are very nice, polite and knowledgeable. I wish this is a restaurant, so I can come back more often. Please take my money, job well done! read more

I rarely need IT services, but when I needed something done quick and done right, I turned to The Cheap Squad. They had my laptop up and running after a quick Windows re-install in a matter of hours, at a very reasonable price. Can't say enough great things about these guys - and suggest you contact them with any IT issues. read more

I always try to support local business. These guys are exceptional with their jobs. They were honest, courteous, knowledgeable, and always giving their best on the job. My PC was not connecting to home internet, so I brought it to them after numerous attempts of fixing it myself. As they have said, diagnosis is free unless they're required to open up my PC, my diagnosis was free. Not only did they do the diagnosis, they went far beyond that and update everything my computer needs, check for virus and malware. Although they couldn't find anything wrong with my PC (so everything was free), and what do you know? I called my internet provider and have them come to my house to check the internet connection. It turns out that the problem was with the internet provider, not my PC. Regardless, The Cheap Squad have helped me update my computer drivers and OS, looked for malware and virus, and even dusted all the components, all for free. They went far and beyond their jobs to ensure customer satisfaction and I couldn't thank them enough for that. I'll forever trust these guys with my computer. Again, please support local businesses and be nice to your worker, it pays off. read more

Amazing & Rare.. I had to do some serious upgrades to my Mac book pro (upgraded my hard drive to a "solid state" and maxed out my ram) This particular lab top I only use for business and needless to say is extremely important to me and has very sensitive information. The guys at Cheap Squad (Jeremy in particular) were on target and on task from beginning to end.They're a throw back to a time when companies really cared and did their very best to earn repeat clientele. Don't change guys.. read more

Highly recommend. My computer wouldn't boot and after many hours of trying various fixes that didn't fix the issue, I sent the owner a Yelp message late at night. He was very prompt and replied early AM. I dropped my computer off and paid a $45 rush fee (because this was my work computer). The staff wore masks and drop off was smooth & quick. I got a call a few hours later with a quote. The fix was done soon after and my computer was functional the very same day. They are knowledgable and trustworthy. read more

Dropped of my laptop for screen repair. Turns out the cost of the screen with labor to replace would be right at the decision point of purchasing a new one instead. Cheap squad was honest with me and recommend to buy new va continue to invest in this one. I really appreciate the honesty. read more

They did a great job restoring an old iMac. They are definitely very affordable compared to some of the alternatives. read more

The Cheap Squad - Picking up my iMac with a coupon on top of the unbeatable price. Thanks for the service. Definitely recommending you guys to everyone. - IT Services & Computer Repair Near Me - Campbell, California

Great customer service, friendly, very thorough, and incredibly reasonable pricing. Would definitely go here again.

I come here for everything when it come to my custom built PC. Jesse makes things easy for repair and upgrades on my computer! He tends to get things done faster than anticipated which is awesome. With a good price too, I always come back! read more

The best place in the Bay Area to fix laptops home computers. They are very versatile very nice intelligent very friendly, very friendly. They will hold your computer. You know they won't ruin other parts of it to make money off of you. They won't take parts out to screw you over. I've been going to them since they were downtown San Jose. I adore these guys are the best in the west, and this is coming from a Dragqueen the best in the west, but I am the best in the west and entertainment read more

Amazing work fast and simple process the cheap squad is my go to place for all computer issues

I was quoted $200 at Geek Squad yesterday (for their Membership) in order to get a diagnosis of my laptop to "find out" what was wrong with it (I told them what was wrong with it)... I asked if it ended up being a hardware issue, would they be able to fix my laptop; the lady said maybe LOL It was a simple BSOD issue, I knew it was software and I just needed a bios reinstall; I just don't know how to do any of that myself. I then found Cheap Squad on Yelp. Great reviews, and for a reason. I was a walk-in and presented my laptop, told them my problem (classic blue screen of death, turned it off in a panic, and it got stuck in its automatic repair black screen loop). It took less than 2 minutes for him to tell me what I needed. I was priced $85 for the new bios software to be installed; they have free diagnostics there. I got my laptop back about two-ish hours later! Pros: -free diagnostic -decent pricing (they are called "cheap squad" for a reason! $85 is way more affordable than $200 and a "maybe" they can fix the issue for you...) -gave time estimation -friendly with each other as coworkers as well as to my mom and I as customers Minor issue may that bother some (no biggie to me): -After getting my laptop back, my keyboard back light was not working. I noticed like 30 minutes prior to writing this review. I simply went to the Asus site thingy and reinstalled ATK drivers, and my keyboard back light was working. Took literally 2 minutes. If I had any problems with installing the drivers, they did say to call them if I had issues! read more

Jessie was wonderful and went the extra mile for me! My computer is now working beautifully! Thank you Jessie!

Jesse. Go see Jesse. Friendly guy. Excellent customer service. Pain-free experience. My laptop died. No use repairing. Downloaded my data for $60 on a provided thumb drive. There is a reason this place is rated 5 stars on Yelp. Jesse, you're the man. AND...they follow up with an email to check that all is good (which I ignored. sorry). Highly recommend. read more

My laptops hard drive died during the Coronavirus and I was desperate to find a laptop repair place that was both quality work and affordable, as I'm pretty short on money at the moment. I messaged the Cheap Squad with some questions on a Saturday when they weren't open, fully expecting to get a response on Monday, and the owner responded the same day! The guy who took in my computer, Jesse, was extremely helpful and friendly when I brought it in, we talked video games and gaming rigs while he put in my information. While I was told it could be 1-2 days before I got an update on my diagnostic, Jesse called me only a couple hours later with a quote for repairs and additional information about my issue. They gave me the option but didn't try to upsell me on a faster/better hard drive, and were happy to replace the one I had and also try to get some of my data off of it which I was super grateful for. Jesse and his coworker Josh, who also helped me out, were very honest and clear with their answers to my questions as well, as someone who isn't super schooled on computers (I know some stuff, but I'm not a computer wiz) If I could give them 10 stars, I would! I have been to a lot of computer repair shops, and before I found them I was quoted hundreds of dollars more than what CS ended up charging me for the data recovery by itself, let alone a hard drive replacement. I was literally almost in tears when I initially called around to other places, because there was no way I would be able to afford them, especially right now with everything going on. If you're looking for genuine, good people who know their stuff and you're on a budget, I couldn't recommend them more. Seriously nice people and they do great work. Hopefully, I won't have to use them again any time soon, but I know who I'll be going to if I need a repair again read more

These guys are awesome! Knowledgable but not at all pretentious. I took my Mac in for repair & they gave it a tuneup & replaced the battery & fan so it stopped overheating & runs like new. Then I took my PC to them because it kept having connectivity issues --within days I got it back & working perfect. I was so used to having problems with it, I almost got rid of it. These guys saved me $ and explained everything in a way I could understand. I told a friend about them but he didn't want to make the drive to get his Mac fixed, so he opted instead to take his laptop into the big blue box store with a repair center inside. It took them over 3 weeks & more $$$. He was disappointed with their customer service plus they lost his power cord! All because he was too lazy to drive from SF to San Jose...I'm telling you, this place & these guys are worth it read more

Was a great experience. They fixed my laptop in just one day for a great price. No wonder they have so many great reviews.

Cheap Squad rocks. Nice guys, good service. We had a Mac Powerbook from Japan that failed. They did a great job on the repair, and even took the time to special-order a Japanese Hirigana/English replacement keyboard. Reasonable prices, great service, pleasant staff. Parking: if you drive down a few blocks past the park, you can park for free. Also, the Cheap Squad will validate parking. Caution: Watch out for the trolley! It's quiet. read more

These folks are amazing. I went to the Apple Store with my dead macbook pro. They indicated that they could not save any data and would need to replace both the motherboard and storage and it would take a couple weeks. The cheap squad fixed everything and saved the data and settings while doing it for far less in 5 days. Amazing service and capabilities. Highly recommend. read more

THE BEST PRICES AND PEOPLE IN TOWN. The Cheap Squad were so polite and kind. My hard drive was completely done and cheap quad was able to recover the files a needed and a VERY AFFORDABLE rate. Every time I called to check in or get an update they seamlessly helped me with everything. read more

I needed my macbook air laptop cleaned up and upgraded. Jesse helped me out and he was so helpful and patient with me (I know nothing about computer tech). He was kind enough to explained how and why we should do certain things with my computer. I had such a wonderful experience and will continue to go to them for my computer needs! read more

Without notice my computer would not turn on . Bring close I brought it in on a Friday by 11. As they were closed on the weekend I paid the $45 rush fee to get it out by 7. The phone was always answered quickly which I appreciated as many places do not . They took the situation seriously and $170 later the switch was replaced and they also fixed an annoying pop up once the home page is loaded . While I do not think it was a " cheap fix" was actually that it was fair as they picked up and loaded it into my car . The warranty is 30 days . I would use them again read more

The Cheap Squad - IT Services & Computer Repair Near Me - Campbell, California

I'm so happy, I'm dancing the "happy dance." Just had a "wow experience" from The Cheap Squad. I thought I was going to pay to replace the hinge on my laptop, when in fact it turned out that a couple of screws had popped out causing the back panel to disengage from the hinge. I only had to pay for a mini diagnostic service. Jesse is honest and professional and very transparent about all probable costs. I highly recommend them. read more

This guys are awesome! My PC got ruined by Microsoft Tech support ( I will never call them again). From small issue after 25 reboots, that Microsoft told me to do, my new computer showed only grey screen and loss of data. Best Buy could not fix it after 3 days keeping it. I went to another place, after 2 days got very high price. And someone recommended me this Cheap Squad. They fixed it and saved my data, my files and pictures just in few hours. Wow! I couldn't believe it! I highly recommend them! Thank you, guys! Thank you, Josh! read more

These guys are THE GUY. Brought my new rig in to test out for problems because monitor shows No Signal when plugged with HDMI. They found the problem, defective motherboard. Left everything there in there inventory as i needed a new motherboard. 1 month later i returned with a new motherboard and all my stuff is still there. Would recommend everyone i know here. Store rate 100/10. Customer service 100/10. They also validate your parking too! Power to Jose, very sincere and honest guy! read more

The Cheap Squad - IT Services & Computer Repair Near Me - Campbell, California

THESE GUYS NO LONGER SERVICE CONSOLES. Let it be known before you try to make the trip to get your console repaired. I was looking forward to utilizing their services after reading all the great reviews, but when I brought my broken PS3 in for repair, I was informed they no longer repair consoles because "the guy that did consoles left". Left? When? Yesterday? Is he coming back? Is there no one else to replace this guy? I asked for a recommendation for another place I could bring my PS3 to get it repaired (the least they could do at this point) but the person at the counter said they're unable to make recommendations. Ok, thanks for nothing. She assured me that if my computer was broken, they could fix it. Great, that really helps. Honestly, I don't blame them, there's nothing they could do about the guy leaving. I just want anyone whos coming here looking to repair their console to know. These guys are the first result when you search PS3 or console repair in San Jose. read more

My issue: Yellow Light of Death on my PS3 Repair Cost: $80 I had been gaming on my 1st gen PS3 over christmas break, and the new COD being the POS that is, overheated and bricked my machine. I knew Sony was going to tell me to go f* myself and buy another one. A quick local google search brought up cheap squad. Called them up, they knew exactly what was wrong and the fix. They set the expectatin over the phone by informing me that they did have a queue of about 15 machines in front of me, so it may be a few days. I waited a few days because I was busy at work by that time. Dropped it off monday afternoon, and it was ready tuesday morning. Quick turnaround. I would highly recommend based on this experience - plus they are the local guys, I think the guys said a San Jose State student open it. Always buy local, especially with the creeps at the geek squad stealing photos and stuff on the news. Pros: -Local mom&pop type shop -Quick turnaround -Knowledge in many gadget subjects -Great customer service -validate parking, because downtown SJ has none Cons: -not really a con, but their store doesn't look like much. If you think about it, it doesn't matter, because it is a way to keep prices low, while keeping overhead low and paying their employees as much as they can to do a great job. I don't care what their store looks like, so long as they do a good job for a good price. Just don't let visual appeal of the store front fool you read more

This is my first time using Cheap Squad's services and they did an excellent job fixing my laptop screen. I've been using an older ASUS laptop for work, but eventually the screen stopped working all together. It still displayed if I plugged an AVI cable to a separate monitor, but that meant I couldn't travel with it. Since I knew it still functioned I decided to drop it off here to see if it was worth even it to get it repaired. After a quick convo with one of the techs here I was sold on the price point for the repair and it was actually quite a bit cheaper than I had expected. It took a few days, but I got a phone call from them once the repair was finished and it looked brand new! I've been using it for the past couple days now and so far it's working wonderfully. I'm definitely glad I stumbled upon this place, otherwise I probably would have just bought a whole new laptop. read more

Amazing and fast service! Amazing customer service. What more could you want? Was having issues with my computer so took it into The Cheap Squad. They took my computer, and called back within the next couple of days saying the problem was fixed and I should come into the store to retrieve it. Turns out the issue was simply a lose hard drive-- they popped it back into place, and sent me home without charging me anything. Now that's amazing customer service, and an honest company! Will definitely recommend this service to anyone and everyone I know in the Bay Area who is having computer issues. So glad to have stumbled upon this gem! Thanks Yelp! read more

I had a hardware issue that was hard to pin down. Jesse absolutely went the extra mile and solved the problem with a replacement motherboard. Price was reasonable and customer care was OUTSTANDING! read more

For nearly 2.5 months after upgrading my PC with a new Mobo, GPU, CPU, RAM and SSD + 2TB HD (installed on my own except for the CPU)...it would constantly crash upon bootup and/or during normal use or gaming. So finally the decision was made to take it for a diagnosis and The Cheap Squad was my ending choice. The place where I bought the parts had decent prices however they would have charged for merely finding out the problem. Location was easy to find but parking kind of a pain due to carrying my massive tower from my car to the shop. After my workout I checked in with Jose, told him the problems I was aware of and took off. Few days later I was told the HD was bad and a Windows repair was in process and that I would get a call back. No more than 30 minutes later I got a call from "Gary" (estimated guess I had my headset on) who informed me the HD was indeed bad and a simple removal of it plus a fresh Windows install on the SSD should fix the crashing. I asked how much they would charge to fix it and was told the amount, but he reassured me I was capable of fixing it and would save money. So I got home and did exactly what was suggested and not a single crash whereas it would have crashed at least 4-6 times in 10 minutes. What led me to 5 Stars was the initial courtesy, the proven expertise having solved my problems, and the fact that I wasn't pressured nor asked if they should do the repair for me. It was an extremely easy fix for being such a troublesome issue and it didn't cost me a penny. For me that is great customer service and I will happily bring my business here for my upcoming tower upgrade and any future work I can't handle on my own. read more

I dealt with young owner (sorry forgot name) & he was great. Had a problem at pick up & he spent 2 hours problem shooting it until it was resolved & fixed correctly. Then he tested & double checked everything before i left. I'll go back whenever I need their services. Good work , good price. Note: Don't park on Santa Clara without paying meter, they troll that area & write tickets fast if over time. read more

Their 5 star review holds pretty true. I walked away very impressed with how helpful they were and decided to dust off my inactive yelp account and leave them a review they deserved. Half a year ago, my laptop had a hardware malfunction and I needed a quick fix. I found these guys on yelp and gave them a call explaining the problem with my trackpad. They told me to bring it in and gave me a free diagnostics. It's been a while so I don't remember the pricing exactly, but most of it was the part they ordered. The service fee was pretty cheap. I also knew how much a replacement trackpad would have cost me by doing my own googling so they gave me the real price without overcharging. When I got my laptop back, it wouldn't charge. Brought it back their place and it suddenly decided to work. It decided to work at home as well. Weird. This is in no way their fault but it's relevant because fast forward to today: my charger stopped working again. I tried every outlet in my house. No luck. I brought it in and tried their outlet. It works. Brought it home. It works again. What in the world? Maybe they have some kind of magic touch. Still, the guy at the front was more than helpful and still provided me with a validation for my parking without charging me for anything. He told me to go ahead and come back if I had any issues. The place can be easy to miss so you have to look carefully. It's pretty clean and organized on the inside. They'll call you once whatever you dropped off is ready to be picked up. Really nice guys, I plan to come back to them in the future. read more

These guys are the real deal! They fixed my PS3 and my laptop. If you have a broken gaming console or computer take it to the Cheap Squad they will take care of you! read more

Son has a gaming computer that had some glitches after he built it. These techs were phenomenal and super honest about problem and didn't charge him anything for issues they could not replicate. They were able to trouble shoot the problem and provided excellent service. GREAT experience. Highest recommendation. read more

I give this business an UNQUALIFIED EXCELLENT rating. After 30 years of IT interaction and service, I was blown-away by the courtesy, candor and timeliness of service, quality and value. You won't find many like these folks. Bravo!!! read more