fix two of my computers when best buy and all the other geegs refused. he is the best computer engineer in the whole of the bay area. i will alway go here before anywhere else. read more

Do not bring your computer or any GameStop to this location. He's a big scammer a big liar. It's been two months that I give him my game and he's been playing around with me two months. He's a big scam liar. Do not go here. I'm warning you guys dnt go here. His customer service is bad and believe me he's a big liar. read more

Computer World - Computer World scam, and liar - Computers Near Me - Fremont, California

DO NOT deal with this merchant. I wish yelp update their ranking, don't be deceived by the overall rating 4+, 9 out of the most recent reviews since 2025 are 1 star!!! What happens to me is still unresolved, reading past reviews, my only resort is perhaps through police 1. I sent my chromebook for screen repair 2 weeks ago, the ower responded with a promise to repair in one hour with $160 estimate 2. Upon receiving the chromebook, he changed to color is different so new estimate is $240 and need to wait for the part, new estimate 1 week. Ok, I thought fine, that happens 3. From then on, things got out of control, no ready after 1 week. Ok, I will give another few days. 4. Now he is not responding to anything, no reply to yelp message, no response in phone calls (voice mail full) I will update my result, and I wish other people can re-sort yelp reviews in chronological order read more

Computer World - we paid $240 and are still waiting after two weeks, no more responses - Computers Near Me - Fremont, California

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I had a very disappointing and frustrating experience with this computer shop and its manager. We initially brought in my husband's PC because the monitor would go black on startup. The manager diagnosed it as a broken motherboard and charged us $390 to fix it, claiming it came with a one-year warranty. Unfortunately, the issue was never resolved. When we returned the PC, he kept giving us the runaround, suggesting additional upgrades like a new graphics card and increasing the RAM from 16GB to 32GB. We paid another $670 for those upgrades, along with reinstalling Windows 11--only for the same problem to continue happening. On top of that, the service was extremely unprofessional. Every time we were told the device would be ready, it never was. We would show up and be told to wait an hour, which would turn into several hours, or be told to come back the next day--only for it still not to be ready. This happened repeatedly. When I expressed frustration after waiting days, he dismissed my concerns and said he had customers waiting for months, which is completely unacceptable. The shop environment itself is chaotic. He frequently speaks inappropriately about unrelated topics instead of focusing on the work, and even makes offensive comments about different groups of people. He also asks customers to do favors for him, like testing TVs or computers, which is not professional at all. In another incident, I brought in a working PS5 to sell. Without my permission or payment, he took it apart for parts. It took over a week--and my brother stepping in--for me to finally get paid. The same thing happened when I returned a monitor I had purchased from him; he said returns were allowed, but it still took a week to get my money back. He often takes devices apart, gives a quote, fails to fix them, and then moves on to the next customer, repeating the same cycle. My husband's PC was left in pieces, and parts like screws were lost--he even had to take screws from other machines to try to reassemble it. When my husband finally asked him to just put it back together so we could take it elsewhere, he said it wasn't his problem if he didn't know how'd to put it back together. To make matters worse, despite multiple requests, he has never provided receipts for the money we paid. He constantly says he'll send them "tomorrow" or have them ready next time, but never follows through. Overall, this has been a costly and stressful experience. We lost a significant amount of money and time dealing with someone who is unreliable, unprofessional, and dishonest. I strongly recommend avoiding this business. read more

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They finally called me back after and Venmo'd me the funds for the computer. funds They took my computer and told me they'd give me a quote. They never followed up. I called them again and they said they'd call me back and did not call me back. Will gladly update the review once I am given funds for the computer or the computer is returned. read more

Computer World - Very bad follow up and their mailbox is full - Computers Near Me - Fremont, California

AVOID!!! Shady ass guy came into to the shop to trade my MSI Sword 16 HX B14VFKG-202US for cash, he said i will have to leave it for a few hours to "test" it. No problem, i call the next day there still "testing it". i went in again after a few days still nothing giving me excuses. 3 weeks later i call, he gave my laptop to some random guy. what type of business is this? i finally went into the store he doesnt have my money or laptop. he is giving me the money in little parts as he gets sales. i waited 3 hours in store saw lots of angry customers come in. finally after 3 hours i pushed issue and finally got it. Believe the reviews!!! dont do it read more

I fully agree with the recent one star reviews. This guy's real name is Suleiman, although known as Brian. His Zelle account is James something. Absolutely shady, he will do anything to get your business, but once you handover your device, you are in for a never ending wait. My first bad experience was somewhere in 2020. At that time I gave him the benefit of doubt. Recently I took my MacBook which had a blown motherboard, diagnosed by Apple authorized center. I just took it to him to see if my data can be restored. He said it may not be motherboard issues. It could also be battery issue. He tried to sell me another motherboard for around $360. Anyway I left the MacBook with him with the assurance of being called back in 1 hour. Of course I received the call, but he said the issue was with the motherboard and advised me to get the motherboard replaced. I refused and asked him to give me back my MacBook after putting the things back in. He started saying that he did not have time to put it back. Anyway after 5 hours I got it back, that too I had to personally go to his shop and wait there. He charged me $60 for diagnostics for something which Apple authorized center had already diagnosed. For what? For unscrewing and screwing back again. There was no mention of diagnosis charge when I handed the laptop. At that time also he was trying to sell the motherboard and brought down the price to less than $300. Please stay away!!! read more

I honestly regret bringing my laptop here. I took in my HP foldable laptop because the screen had started bulging. The owner told me this was a common issue and said he could fix it the same day. That never happened. What followed was over a month of delays, excuses, and repeated trips back to the store. Every time I came in, there was a different reason why it was not ready. I was told to come back in an hour, then the next day, then again later. I only wanted the screen issue repaired, but instead my laptop was taken apart and the original problem was never properly resolved. What makes this even worse is that my laptop was still usable before I brought it in. After all this time and stress, it ended up in worse condition than before. I also paid over $200, and when I finally decided I no longer trusted him and asked for a refund, he was very unwilling to give my money back. I only got it refunded after pushing very hard. On my last visit, I also saw another angry customer dealing with a similar issue, which made it clear that this was not just bad luck on my part. If you value honesty, basic respect, and the safety of your computer, stay away from this place. read more

Avoid this place at all costs. I gave my computer to The Computer Works in Fremont for repair 1.5 months ago, and the owner has been completely unresponsive, unprofessional, and unhelpful. Despite repeated attempts and even visiting in person, he refused to return my computer and has done no work on it. I've now had to file a police complaint for withheld and stolen property. This has been one of the most frustrating experiences I've ever had with any business. Stay away -- do not trust them with your device or your data. read more

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Please avoid this place! He's a dishonest person Laptop got wet briefly, I panicked and made sure it was checked. I had a homework due that night and was desperate. The guy said it should be fine and will be ready in few hours since I tuned it off right away. Data and everything was there before I brought it to his repair shop. After couple hours he called and said he will need another few hours but I would be able to get it back by the end of the day. Went to the store at 9pm. He said he took my PC a part without informing me. I had to get it back the next day because he's too busy to put it back together. He was asking $450 to get the data back and repair damage. It wasn't broken I just wanted it dry. He said no one will fix it for this price, I believe that be broke my PC in purpose so I have to get him to fix it out of desperation. He wanted money. I declined the repair and went to get my Laptop, now it doesn't even turn on and I' m afraid my data is destroyed, but again he said he can get it back for $450, same day. read more

This shop has been around for years. Had to take my my old lap top because battery issues. Very knowledgeable owner. Fixed in 4 hrs.

Absolutely avoid this place at all cost complete scam will hold your device hostage and won't give it back you'd have to bring the PD to his place. read more

Hello everyone This place is absolutely terrible. Avoid going there to repair your computer. They lack the knowledge to properly fix computers. When I called, one guy said there was no diagnostic fee, but when I arrived, an older man asked me for $39. I agreed and left my computer for diagnosis, but then they quoted me $280 or more for repairs. I told them not to fix it and to return my laptop as it was, but they refused. I argued with the older man, who then told me to come back the next day at 4:00 am. He kept giving me different times to pick up my laptop. I eventually went at 8:30 am, had a heated argument with him, and even threatened to call the police. At last, I have my laptop back. I went somewhere else, paid $80, and it's still working perfectly. read more

This guy robbed me from $130 and he will not pay me back stay away from this guy stay far far away. He's not an honest person. there's a lot of other companies that honor their work. I found out the hard way I hired somebody and he told me all the bad things that this guy did in my DVR. he installed the hard drive that's 11 years old and it was used. He passed it as a new one. read more

My computer suddenly crashed on a Saturday night, and I was in a panic. Most repair shops were closed, or didn't have the part in stock but Computer world not only answered my call but had my computer serviced and running smoothly in less than a day! The team was professional, knowledgeable, and incredibly efficient. They diagnosed the issue quickly, explained everything in simple terms, and had me back up and running in no time. Their dedication to customer service, even on a weekend, is truly unmatched. If you need fast and reliable computer repair, especially in an emergency, this is the place to go. Huge thanks to Suliman and the team for saving the day! Would definitely come back (hopefully not too soon, though)! read more

Sketch business practice! I used to take iPads to get restored or repaired several times and ended up bringing many back for not functioning or sub-par hardware repairs where the screens had glue smudges or uneven hard cover repairs. I ultimately was fed up with how business was conducted and the lack of urgency as I was waiting weeks for simple repairs. I hope you guys have a better experience than I did. Good luck and be well. read more

Spots legit. Fixed up my Lenovo with a new mother board and it works great. The Mexican restaurant across the street is fire if you need to kill some time. read more

Do not do business here Took my daughter's MacBook Pro here to get it fixed with a cracked screen and one month later it failed again. Guy blamed me or my daughter for breaking it and said he'd give me a "deal" to fix it again Never contacted me on status of the repair after weeks until I picked it up. It is currently working but who knows how long it will last and he still charged me for the repair which I suspect he didn't do properly in the first place! Guy's a fast talking salesman who promises more than he can deliver, is arrogant and doesn't communicate with customers in a professional manner. Suggest you take your business somewhere else. read more

Shiesters! They traded my nice computer for an old non working computer with a warranty they won't honor, took that computer too, and charged me $240 for the insult. Came to get several mundane updates on each of 2 computers. He said it would be less than $200$ and to come back. When I came back, he said one computer was no good for me and offered a 'very good' trade for me. I later realized this was to obtain my pristine condition Mac air that's apparently a collector item he only did one of the 6 things on the to do list, so I figured 'no charge' and sheepishly left with a beat up 'piece'. To my surprise, he stopped me and demanded $ from me, insulting me that I would Become a problem for him, and charging me an extra $40, so $240 for one little reset that I could have just done myself if I knew he would refuse the rest of the list. He is a very slick talker with no moral compassion. When I came back explaining how the trade computer didn't work, he opened up all the screws, saying that I had to leave it to give him a chance to fulfill the warranty. Then it's one e cuse after another why it's not ready; even telling my Dad in person that the shop was closed and he'd had a heart attack. I think his coworkers don't work, but are there for banter and as witnesses. He talks about closing down the store. Bet this guy gets sued a lot. He called ID'd as Yousofi suliman from the office #. He's bragging about how much $ he made and tax probl3ms instead of helping the only person there (me). Its always an environment of exacting chaos. Do not trade. Do not pay for work not done. Keep your senses about you. What I thought was going to be routine has been one cut after another. ​ read more

Believe the 1 star ratings from others and avoid this place. Suliman is the guy I dropped off my computer and he said at that time he will repair it, but to give him some time because he is busy. He has had my computer for 8 weeks and taking into account the holidays this is ridiculous. I have texted him many times and if I get any response, he says I'll call you and he never does. He has already missed 2 promised deadlines to have it finished and I now doubt he can even make the repairs. Can't believe how he has such high ratings from others. read more

Listen to the 1 star reviews and your gut telling you to run out the door when you talk to these people. Save your money and protect you personal information. I wish i read the reviews before I left my computer to these shady people. read more

After losing fry's electronics and weirdstuff, this is the closest place near to me that I can go to for parts used or new, bought a 5TB and went back to buy an 8TB because they accept offers and or price matching. read more

READ THE 1-STAR REVIEWS. I WISH I DID. I wasted 6 months and a whole semester dealing with this guy, and my laptop still came back broken: January-February Repair Attempt: I brought in my Dell G15 for a simple fan replacement and hinge fix. This is what actually happened: Snapped my Wi-Fi cable during repair; Promised to replace it -- never did; Claimed to fix the hinge -- in reality, just glued it instead of replacing the missing screw; Took weeks to return it, but I finally got it back in early March and he seemed to have fixed the fan. Two weeks later: Hinge breaks again; Screen shorts out April-May "Warranty Fix" He agrees to fix the hinge and screen "under warranty" -- but since it was free of charge, he clearly didn't care: He ignored my laptop for weeks Never picked up the phone; When I visited in person(early May), he said he'd "just gotten the replacement display cable" and would install it on the spot 3 hours later: screen still doesn't work; Promises to "troubleshoot it next week" but then ghosts me again; In the end I picked up the laptop from him as I was moving out as I figured I could probably do a better and faster job. What I Found When I Opened It: My back case has some weird glue on it; All factory screws missing -- replaced with random junk screws; Several internal components left unscrewed; Hinge still missing the original screw -- so he never fixed it; Display cable never replaced, despite him claiming it was; Wi-Fi cable still broken, from his damage back in January. This guy is a joke. Lied about everything, ignored warranty work, and treated my laptop like scrap. I got more done in a single afternoon than he did in 6 months. Avoid this place. You're better off fixing it yourself than trusting Brian with anything other than a phone case. read more

I recently had the pleasure of working with Computer world. and I couldn't be more satisfied with the service. From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely eager to help. They quickly diagnosed the issue with my computer and provided a clear explanation of the problem and the repair process. The turnaround time was impressively fast, and the quality of the work was outstanding. My system is now running smoother than ever. What really stood out was their honesty and transparency--there were no hidden fees, and they kept me informed every step of the way. If you're looking for reliable, professional, and friendly computer repair service, I highly recommend World Computer. They truly go above and beyond for their customers. read more

We've been here twice. My son's PC was having issues right before a final. He brought it in rather late. They stayed over and also worked on it early. We had it back very timely and the repair was well done and reasonably priced. The other day my laptop totally died. Tried everything, including different chargers. It was dead as a door nail. Brian told us to bring in and he'd take a look at it. It was indeed dead. I was going to get a walmart laptop but he pointed out that the newer cheap ones were built to tank. I bought an older workhorse Lenova from him, and it works great! He charged me just for the laptop and not all of the work. He was friendly, polite, and really helpful. read more

I came in there several times back in 2021 and I've been meaning to write this review. When working with this business every time I walked in as a customer the guy was very unprofessional and was always talking on the phone and ignored that I was even there. He appeared to be talking to a friend or relative and not even anything business related. The business hours were never consistent with what it would say online and or they were late opening. I came in there for a new screen for a MacBook and even gave the 100$ deposit as he told me he'd be ordering the part. I waited and waited and never received a phone call to let me know it came in. Months had passed and still no phone call. I went in there to ask about it and he said he called. He did not call me and if he did a voice message should've been left. There was never a message left. He had 100$ of my money so I tried with him again and then he raised the price on me and that was the last draw with me. I never got my screen fixed. I just said keep the 100$ as I didn't want to deal with him anymore. It was a very frustrating experience and I would advise people to stay away from this business. read more

!! DO NOT !! What a joke. This business will not be open for much longer. Took a PS to get one little thing réparerd. The owner never fixed the PS. At 1st he said it will be a week. Every week went to one more week. Finally got the PA back and took it home and it didn't turn on. A month later. He still attached to say he will only charge 1/2 the price for the fix. He broke the PS and was always pushing back when the PS would be fixed. The BBB will definitely be looking in to this. read more

Cheater! After diagnostic he charges huge amount even if there is a minor problem. Recently I took my hard drive which wasn't readable and he charged me $40 for diagnostic and after that he quoted $2000-$6000 depending upon opening the hard drive and sending it to the lab. I didn't agree to pay high charges. Later I bought a software for $70 and was able to recover my data. read more

I've been coming to Computer World for a few years now, selling computer and laptop odds and ends. While some of my equipment is probably too outdated to resell online or on Craigslist, Brian somehow can still give it some value through his store. Don't come in expecting the sale to be ultra lucrative, but rather you getting paid to recycle some barely useful e-waste. I have sold old laptops and even a clunky external hard drive here. Brian is quick and fair. He explains how he comes up with the price to pay you and gives you cash. The way I see it, this is place to give some old equipment a second life with its components which is one way to be more green. I haven't yet come here for computer repair, but based on my observations during my visits, the customers who are dropping off and picking up seem to be content. Even if things feel a bit hopeless for the customer bringing in electronics needing repair, he does his best to tend to the customer even when it's not something his shop typically works on. Brian provides great service and has always been nice to work with. I always check with him before I get rid of something and he has helped keep my equipment from going into e-waste. Thanks so much Computer World! *In regards to Covid-safety, the shop is marked with physical distancing signs and also has hand sanitizer available. read more

Computer World - Social distance clearly marked - Computers Near Me - Fremont, California

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This place was nothing short of a disaster. I brought my mother's iPad in for repairs a while back as it had a broken screen and home button issue, hoping for a quick and effective solution to my issues. However, what I got was the complete opposite. Firstly, the customer service was atrocious. Brian (I guess he's the manager) seemed disinterested and unhelpful, sat down, and was constantly on his own monitor talking to someone over the phone. The store looked very disorganized and messy, and parkings nonexistent. Finally, after dealing with the rude owner I eventually dropped my iPad off and they said they'd call me back either the same day or tomorrow, but they never did. Finally, after constant callbacks and miscommunication, I was finally able to pick up my iPad and everything looked fine until a few days later when the home button started feeling wobbly and the screen was coming off. It looked as if they didn't use any adhesive to hold the screen down at all. I wouldn't wish this level of frustration and disappointment on anyone. My advice: steer clear of ComputerWorld as they are far from reliable and competent. The one-star reviews seem more reliable and even then one-star is one too many for this establishment. STAY AWAY! read more

Never asked the gentleman his name however such a nice man! He replaced my screen protector and didn't even charge me!! Who does that these days!!! I've seen some negative reviews here regarding wait times to receive repaired laptops back however after my experience if it takes a while to get my device back and fixed I can wait. Thank you so much for being so nice and generous! Janice read more

If I have a option to select no star I could have done that. All the 5 star reviews are fake and make no sense. Very very unprofessional, rude and full of attitude this guy has (Brian - Name changed by him). Very disrespectful and cheater. It's nothing more than big scam. Never ever try this place. Worst place to take your computer or phone to fix. ************************** I gave my computer to replace hard drive and he did something to my screen and speaker which was working perfectly okay. ************************** I would highly recommend to go "Central Computer". ************************** I am very very frustrated with this store and owner. *************Please stay away from this store************** read more

New customers and existing - Please read this if you want to be spared from a BAD SERVICE AND FRAUD (evidence included): I usually don't bother too much with reviews but this one deserves it and an honest one. I went to this place a while ago but I realized I had to write this seeing how *misleading the high-rated yelp reviews* are here. This store owner charged me for hard drive and battery replacement but was not able to deliver on time. After making multiple excuses in each of my visits I finally asked to just do away with whatever was ready and return my laptop - because I was driving from afar. The owner literally abused me and refused to refund me back for the battery replacement - which he failed to deliver. So yes, he took away my 100 extra bucks and never returned. His tactic is to basically exhaust the other person and then finally refuse to render the services that were promised. I went home thinking this is over. Not soon after, the owner Brian thought I reviewed his place on yelp, got mad and sent me some pretty nasty messages that ranged from outright usage of the f*** word, turning me to the law enforcement (thinking that I am an immigrant) and stealing all the contents of my hard drive that he has copied somewhere without my permission. Well I call that stealing my digital information let me tell you Brian that can get pretty serious for you if I turn you in - which I am still on the fence about, so watch-out. Here's the evidence. I want Yelp to know that this place might be the rudest place listed on this website. This repair store is running a scam as it is in the business of dishonestly treating simple and docile people. The owner (Brian) is a racist human being and abuses his customers. I am reviewing this so other people can be helped and so that the owner doesn't think he can get away with anything - from abusing people, threatening them of immigration and their jobs. It's a shame you think you can scare good samaritans with your verbal abuse and dishonesty. Service not delivered. Promised not delivered. Customer service is a hoax. Steer clear of this repair shop and please report it. read more

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Beware of this place. I took my MacBook Pro here for a battery replacement. Less than 1 month later the battery they installed is loose fitting and rattles inside the computer as they used cheap adhesive. The battery no longer holds charge and the bottom screws to the cover plate on the laptop have become loose leaving the cover plate unsecured. When the man behind the counter initially quoted me for the work he promised to use a genuine apple replacement battery. I recently learned that this was not the case. Also, the computer was handed off to a kid who performed the work.. THIS PLACE WILL RIP YOU OFF AND DOES SHOTTY WORK! They basically ruined my laptop over a simple battery replacement. read more

Dr. Brian (Computer M.D.) is friendly and fast. He gives you the best price within reason and has access to hard to find computer parts. He was able to flawlessly fix my Touchscreen HD which was a nightmare to repair. I couldn't afford to pay right away and je was nice enough to hold my laptop and allow me to use a loaner in the meantime. The hours are also super convenient. Open early and closes late. I would recommend this place to anyone . read more

Computer World - Computers Near Me - Fremont, California

They were willingly to buy my old 2010 MacBook Pro and 2015 iMac. In addition, they gave me a good offer in buying my iPad Pro 9.7 inch unlike Apple which they lowballed me. They are located across the Centerville station. Parking is behind the building. Great service. read more

I came in because my laptop was shutting off prematurely and needed to fix it as soon as possible. Being new to the area, I was nervous about finding a new repair shop. Walking in, Brian (the manager) knew exactly what was going on and had all the parts on hand already and went out of his way to let me know and reassure me it would be fixed next day (and he kept his word). On top of fixing the original problem he decided to fix a lot other underlying problems (adding more RAM and was nice enough to give me a battery since mine went bad). On top of trying to fix the original problem with my laptop Brian and his people wanted to maximize the hardware optimization. So if you're looking for a place that will fix your computer problems and make sure your devices are running their best on top of everything, you've found the place. The price to fix was extremely reasonable also. It was a blessing finding this place. Trust me when I say I highly recommend this place. read more

I spilled a coconut water drink on my trusty old macbook air and took it in to see if I can replace the sticky keyboard. I was told that it's a simple job, and it would be ready in 30 minutes. I was besides myself, as you can imagine. I took it home and found out the mic is not operational anymore. So I took it back and was told that there is a cable that is specific to the 2012 circa laptops. That replacement didn't do the trick, and I ended up using my phone to conduct my remote video sessions with my clients. I was very stressed. Since it was now Friday, I was told that I had to return on Monday. Stressed out again, I returned on Monday only to be told that there was nothing else he could do for me, and that the problem is due to the program I was running. I had used Zoom for over 4 years on this laptop, never having trouble with the mic. I had already paid the owner Soleiman over $300, which was $100 over the original quote at this point and although my keyboard was replaced by another keyboard from another laptop and was working, now my computer wasn't. He never correctly diagnosed the issue, or tested it after replacing random parts. Since I didn't know what else to do, and Soleiman seemed convinced that he had done all he could and was adamant that he had done a good job, I told him I wasn't satisfied, and that I would now have to go and get a new laptop. As I started to leave, he told me to "Get the fxxx out of here!". That was not necessary and left me feeling robbed and abused, vowing to never do business with a shop owner who is not only incompetent, but also abusive toward his customers. read more

I personally did not go here. But I dealt with the aftermath of the work performed. I personally have a background in Manufacturing IT which is one of the toughest areas to support especially if its for the company that makes cars in CA.... My father went here after he looked around a few sites/reviews. Apparently he came in and he was "taken care of". He had an issue on his harddrive (1TB Seagate Barracuda) on his desktop. The work performed: Swapping the HD for an SSD Windows 10 installed on SSD (Home) Fan Heatsink cleaned up All Data recovered and scanned and tested okay... When I went to see this "repair" I was pretty appalled by the quality and workmanship that was done by this store. Even a High School IT person could do better work than this store. I will go one by one on each of the items performed and the conversation provided by Brian. HD to SSD swap = The HD is a couple years old, but its a tried and true Seagate drive. It was removed and in its place...was a not so good quality SSD. Not even a Patriot or ADATA (which are not as great as Samsung or San Disk/WD but better than a silicon power SSD) I asked Brian about this drive and its quality, he replied with a "oh ive used these drives numerous times and they never break and there office is local; which it is in Fremont" - the price of the SSD = 18.99 on Amazon. His price = 49.00. Brian comment = "oh an SSD is light and doesn't need to be secured and does need to be fastened to the chassis (yikes)" Then some blabbing about not to worry and warranty....also the 3 yr warranty is part of the SSD price at CW". Amazon shows that SSD with a 3 yr warranty @ 18.99. We ended up getting the HD back. Good. Windows 10 install = Software no biggie does what it should. Fan Heat sink cleaned up = Not performed whatsoever. I will attach pictures of the "cleanup" Not even remotely close. Argument was made that it was a "rush job" and the store was busy and my dad wanted it done fast. Apparently today (9/11) Brian explained that one of his "workers" performed the job and did not clean the inside...he was also surprised why we did not bring the PC in...hmmm.... Thumbscrews were missing as well from the door. Brian argued initially that the PC never came with thumbscrews. BS. The paint marks of the screws going through the anodizing are on the door (pic attached). At least we got the hardware back along with the HD. All Data recovered and scanned and tested okay: A line item on a invoice. But no "proof" no snap of the end result from whichever program they used. No certification. When asked Brian: "In my 23 years I have never had to provide a certificate, show me this certificate so I can use it as well". If that isnt sarcasm or attitude I dont know. But quite a few IT companies provide proof. Lifelock provides this. Check google. Pretty appalled by that comment. In the end, he offered to "look at the computer again" I told him to have the HD and parts ready for my Father. His response was: "oh why are you having your Father come here and back and forth? Lots of smoke and ash and hes old." "have him come by on Monday @2" Not needed and not cool. Thankfully im smarter than a IT guy running a shop with lots of one star reviews. I run my own business along with supporting a manufacturing site during COVID. I really do not need your "comfort" Plus my father can do things himself. Minus that wonderful experience; I reached out to a few IT professionals ive personally worked with and they quoted 95.00 for the entire job. With them coming by socially distancing and working on the computer. Computer World invoiced for 193.00....there isnt need for a refund/reply (Brian might reply. W/E). Overall, id really recommend to go to Central Computers or even Geek Squad. Or go on YouTube and DIY.The overall explanations/attitude and behavior smells like OSH back lot on a clear summer day. read more

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I dropped off a macbook air 2020 with minor water damage and iPhone 12 pro disabled and Brian managed to recover all my photos and repair my son MacBook air for fair price and reasonable amount of time. I strongly recommend computer world service read more