Got my iPhone repaired my water damaged iPhone in less than 10 minutes. I definitely recommend this place to anyone having phone issues. After my screen was replaced my front camera is so much clearer than it was before the water damage. Quick, fair prices, and helpful. Thanks to Michael! read more

They're not here anymore. But man, he was great. Did it quick. Affordable. Gotta shop while waiting.

My dad's IPhone 6s Plus wasn't charging anymore. When ever he started charging it, it would just show the low battery icon on the screen. This is when I remembered Gorilla Fix, when my bro in law and sis got their iPhone batteries replaced. Located in the food court area of New Park Mall, I was greeted by the owner, Mike. I asked if he was able to replace the battery of an iPhone 6s Plus. He confirmed that he could and the process will take about ten minutes. Ten minutes had passed and Mike was already done replacing the battery. He showed and gave me the non-working phone battery. Before even leaving and paying, he let me test out the phone to see if everything was ok and to see the battery charge. Mike was very friendly and attentive. I'm for a repeat customer for my phone battery replacement needs. read more

Michael is great! He quoted me a fair price to fix the charging port for my son's and my phone. When we went in he repaired both in about an hour. He was very friendly and seems like an honest guy. Highly recommend for your phone repair needs! read more

I requested a quote and received a reply. He doesn't do any work that involves soldering. Understand completely. I appreciated that he responded. If I have another repair need, I will check with him. read more

I called this guy last week and he gave me a quote of 120 and then when I came to fix the phone he changed his price to 140. Wasted my time. I would definitely avoid a place like this he's a Scam and can't even hold his end of the deal. It's about the $20 is the principle He informed me 120, I actually drove down there and for him to not honor it shows what kind of person I would have to deal with if the phone afterward has issues. I recommend sycamore phone repaint it' was 10$ more but his service is excellent. The owner messaged me after I posted the review. telling me my character was out of pocket because I wrote a honest review about his business. I don't have any other phones. would have to be very stupid to show up with a different phone despite of a quote for a different phone. it just shows that he just needs an excuse. It's the month of Ramadan so I don't know why I would lie about some thing so silly. I called for an iPhone promax and he quoted me for an iPhone promax his words"" which screen would you prefer, there are two types of screens and I told him I prefer the cheapest one since this phone has been broken multiple times in the past so there's no point of me paying for some thing that would be expensive because I know it will get broken again, he then responded back saying that OK then 120 instead of 180 since you don't care for the quality of the screen and I said OK perfect and I said is that including taxes or if you pay cash it's 120 if you don't pay cash then there will be tax"". I don't understand business owners it's like they wanna be sneaky but then they get pissed off when customers leave and decide to voice their opinion. This business owner even messaged me after asking me if I was showing up and I had told him I will show up tomorrow attached are photos read more

Gorilla Fix - Communication with me asking if I'm showing up so I know the quote he quoted me was repeated to him multiple times via phone call. - Mobile Phone Repair Near Me - Newark, California

I messaged mike to get a quote on a iPhone 7+ genuine screen and he was able to get one in for me the next day. The screen was fixed in less than 30 mins and i was given a beautiful fixed screen for a really fair price. Highly recommend! read more

I accidentally dropped my work iPad face down on some large rocks during my shift. Glass was everywhere and I desperately needed a fix within the next shift. Other places told me it would take at least a whole day for me to receive it back. Gorilla Fix did it within a few hours! This is actually my second time doing business with them. My first service was for my personal iPhone 5S. Their response time to your questions via phone or text messaging is quick! If I ever need service for any similar nature once again, it's worth the 30 minute drive for me! read more

Gorilla Fix - Mobile Phone Repair Near Me - Newark, California

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Super fast and friendly phone repair service - thank you, Michael! He fixed my husband's shattered iPhone screen within the hour at a fair price and patiently answered questions. Highly recommend for swift and quality phone repair needs. read more

Michael was very responsive with providing me an estimate and scheduling a screen replacement. The job was done in a couple hours and I am very pleased with the work he did. (iPad Air 2 screen replacement) read more

I was so happy when he told me the water damage only needed a screen replacement. I thought I was going to lose all my pictures and videos from my Florida trip. Everything seemed fine until I got home to charge the phone, and realized the screen would randomly scroll all the way up without me touching anything. My phone also doesn't do face recognition anymore. And it doesn't do auto brightness either. I think it's all because of the new screen:( I'm sad because I can't really use my phone anymore. The random scrolling up is annoying. read more

Last week my son cracked his iphone screen & was shaking in his jordans as he confessed. Post confession he said "But we can take my phone to Gorilla Fix and I promise I'll pay for it". I asked him if he ever used Gorilla Fix and he said no BUT "everyone goes there" so.... I went to yelp. I messaged the business and received a reply in about 10 minutes. I inquired before the store was even open so that was pretty impressive. They gave me a quote and told me to stop by whenever. The fix was way cheaper than I thought it would be so within the hour we were headed out the door. Gorilla Fix is a small kiosk in the food court of Newpark Mall. When we went there were 2 guys working and a ton of phones they seemed to be working on. The guys were friendly and although we had chatted over yelp I never confirmed an appointment so I wasn't sure how long our wait would be. It was only 30 minutes, lucky me! After the screen was replaced the guy mentioned that there was a one year warranty attached in case the home button stopped working or if we had touch screen issues. I decided to wait a bit before reviewing in case we had any problems but a week out and we are still all good! The cost for the screen replacement is cheaper than the annual cost you would pay for phone insurance. So, for those of you that live on the wild side and choose not to insure (or if you have kids like mine who haven't learned to NOT be so reckless) i hope this is helpful to you :). Great job Gorilla Fix! read more

I am a contractor who needs phone every minute, got my phone screen damage on Friday and Michael replaced my Home Screen and battery in less than 15 min, a days ago I feel touch screen has some issue, I text him and he response right away and say I can go back anytime he will check for me. He gave me another new screen without any charge. I am a electrical contractor, I know what is service , Gorilla Fix provide reliable and fast repair service , I like it , Best service ever., read more

I found Gorilla Fix via Yelp and was excited to read the great reviews. Unfortunately, my experience did not reflect the positivity that Gorilla Fix has received and I would like to caution other customers against using the services here, or at least gain a second opinion before giving away their hard-earned money. My phone suffered water damage from being dunked in the ocean, and I took it to Gorilla Fix to see if it was salvageable. The service I received was initially good, as the attendant said the diagnostic was complimentary and after assessing whether the components still worked, we could see how much it would cost to fix. After diagnosing the phone, he told me that the battery would need to be replaced and the screen as well since the screen had "bubbles," but luckily the phone itself was fixable. I was really happy and left the phone in his hands. Five hours later, I came back to pick up the phone and was told that the home button didn't work either, so he enabled the software home button on iPhone. I was not a fan of this method, as it was bulky and unsightly, so I asked him to replace ALL the old components back and I could take the phone elsewhere or trade it in for another phone. I would like to point out that I had received no further communication regarding the fact that the home button didn't work until I went to pick up the phone -- this is unprofessional and felt shady. The next day, I took my phone to another vendor to have it assessed and get a last opinion. This other vendor opened up the phone, and I was shocked to see that it had no battery. I had asked Gorilla Fix to replace ALL the old components back and I had been reassured that this had been done. Not only was the battery missing, but the motherboard LCD connector shield was missing as well. I contacted Gorilla Fix immediately and asked why these items were missing and why I had NOT been told that they had not been put back into the phone. The response was that the battery and motherboard LCD connector shield "were broken" and so they "had been thrown battery away." Are you kidding me? Not only had components of my phone been tossed without my consent, but I had received no communication that they were gone. Plus the motherboard LCD connector shield is just a shield -- how could it be broken just from water damage? More importantly, how come I AGAIN received NO communication or even discussion of this before my property was just tossed away? I cannot stress how unprofessional and downright rude this was. Furthermore, when the other vendor tested the screen of my phone, he said that it was perfectly fine and there were no "bubbles." And I know that it was the old screen and that it hadn't been replaced because there is a distinctive scratch on the screen that is still there. Finally, the other vendor tested the home button as well and said that it worked perfectly fine! At the end of the day, I spent a few tens of dollars to get a new battery (the other vendor was kind enough to throw in a free motherboard LCD connector shield) versus the almost $175 I would have been gypped out if I had fixed the phone at Gorilla Fix. My phone is now functioning perfectly. I have posted screenshots of my communication with Gorilla Fix to provide evidence that I was indeed a customer and that the events here actually occurred. Other potential customers, I'd caution you strongly to either get a second opinion or to avoid Gorilla Fix. I certainly will not be coming back. read more

Gorilla Fix - Mobile Phone Repair Near Me - Newark, California

I came by last minute and Mike was able to help me out! Thankful because I needed my phone for travel and he understood this. Good service and reasonable prices also **5 stars** read more

Gorilla Fix - Mobile Phone Repair Near Me - Newark, California

Quick and easy. My phone was cracked got a new screen, took less than 30 minutes and my phone is like brand new I paid $150. So happy I went there to get my phone fixed. looks great read more

Mike was incredibly quick and professional. He communicated very effectively and made sure to honor the price he offered. Overall, great experience! Definitely will make sure to go to Gorilla Fix for any future fixes. read more

Gorilla Fix - Fixed iPhone 11 screen - Mobile Phone Repair Near Me - Newark, California

CUSTOMER SERVICE Got my iPhone 6 battery changed for $40 (after Yelp discount), then took it home and found my phone really hot during charging and usage. Took it back to Mike and his brother, and they changed it to another one for me. Really appreciate their commitment to their 90 day warranty! read more

Dropped my wax seal on my phone yesterday and there was an ugly crack on my phone near the camera so i decided to get my phone fixed while going shopping lol. Michael fixed my phone in ~20 mins and it was much more inexpensive compared to when i got mine fixed down near SD. He also responds very fast to messages!! Thank you read more

Pleasantly surprised with the $89 cash cost of repairing an iPhone shattered glass screen : best of all, it only took about 20 minutes altogether just like the other reviews! read more

Finding a good phone repairer is tough there is a lot out there. After a couple of attempts working on my iphone 5 stopped and had Michael @ Gorilla fix work on this. The turn around was quick and instantly my iphone 5's power button was fully functioning again. He knew his stuff as I got this cable that was missing something and he immediately told me about it and put one of his OEM quality part on my phone and it's working. Thanks Michael for your great work and helping me out so late in the day. If you have any phone repairs, I recommend taking it to Gorilla Fix. read more

My iPhone screen was damaged badly. In twenty minutes, I got a new screen and tempered protection glass too. GREAT workmanship and pride in his work. Hopefully, I will take better care of my phone, but if I need a screen repair, there is no doubt who I will go to for service. read more

Answered the phone immediately and politely, and did exactly what he said he would do: 1. He helped us quickly, and finished our phone (iPhone 5s battery replacement) in 30 minutes as he had promised. The phone works great. 2. His price was exactly what he had promised, $45 even. 3. He has his own store, not just a kiosk, and he had the batteries we needed in stock. 4. He offered me the old battery, which I appreciated because I'd never seen one before, and also because I could recycle it properly myself. read more

Gorilla Fix - iPhone 5s battery - Mobile Phone Repair Near Me - Newark, California

Well I managed to keep my screen good for about a year and then the inevitable happened... again. Sure enough I took my iphone to Gorilla Fix where they remembered me from the multiple times I've been there and fixed my phone again, and this time he gave me a complimentary tempered glass screen protector since he remembered me! Unfortunately I was having trouble with my iphone about a week after I got the screen replaced, my touch wasn't working, apps wouldn't open and the screen would freeze constantly so I took it back. He replaced the screen again, free of charge and told me it was a faulty screen. Talk about awesome customer service! Another 5 stars for Gorilla Fix from me! Their customer service is just outstanding and he really stands by his work. Hopefully I'll be able to keep my screen in tact but if I pull a clumsy Tracie again like I always do, I'll end up being back! read more

They overcharge. Additionally, I fixed my phone there a few months back and when I returned because the part (screen) is defective, they wanted to charge me again. Not only did they want to charge me again, their price is way over market rate. I don't recommend them at all. The funny thing is I took the phone to Apple and a soft reboot fixed the problem. No need for the overpriced gorillas. read more

This is the most legitimate iPhone glass fixer in Newark, CA! I never would've thought he would've been able to fix my cracked phone, but he did and gave me the original OEM iPhone Glass Apple uses on all iPhones! If you trust any nearby iPhone glass fix stores they will not have that type of glass but use a color filter type glass. Plus the price was only 80$! Amazing. Definitely will come back and bring business along. 2 DAYS LATER UPDATE: Thank you so much for fixing my home button, it hasn't worked since 1 year. And I guarantee the apple store at valley fair was going to charge me 200$ so for the price of 45$ I have won! read more

Gorilla Fix - Mobile Phone Repair Near Me - Newark, California

Hello... This is my follow up after my raving review of Gorilla Fix! The glass has already started to show cracks and the WiFi has become flakier. I will highly recommend not to waste your time and money with this repair place. read more

I inquired with 4 different companies. Gorilla Fix offered the best rate! And also, they were the closest one to me so it worked out. Left my iPad with them early afternoon and they called me once it was ready for pick up. So far, I'm happy with it. The guy there said to keep my receipt because there's a one year warranty if I had with the screen/touch not working properly. Also I asked about my daughters iPad and how the home button doesn't work. He said to bring it in and he'd check it out. So I'll be doing that soon as well! Thank you!! read more

Gorilla Fix - All fixed - Mobile Phone Repair Near Me - Newark, California

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Great service as always! Speedy application and wonderful pricing. Thanks again Mike!

Went in to get my iPhone 6 repaired and found out my charger port had been fried over time. The individual working at the kiosk was personable and able to diagnose the problem quickly and told me it would take a quick 30 minutes to fix the problem. Came back after 30 minutes and my phone's problem was fixed! The worker let me know the card system was malfunctioning at the moment and I had to pay in cash. Didn't have any cash on me so they were kind enough to point me to me to the nearest ATM. Definitely recommend this place if you are having any iPhone battery problems and need them fixed. read more

Gorilla Fix - Address and contact info - Mobile Phone Repair Near Me - Newark, California

I went there since I had an issue with the screen of my iphone. Nice courteous guys. Sadly they were not able to fix my issue and I ended up going back a couple of times to them. Finally took it to the Apple store and they fixed it but I had wasted a lot of time by then. read more

Left my phone on top of the car and hubby found it on the middle of the road, screen all shattered. Saw good reviews on Yelp and requested for a quote. Michael immediately responded and was able to see me the next day. He wants to make sure I won't arrive while he's taking his break. He fixed my shattered iPhone XS Max screen in just 15 minutes. I was so surprised with the results. It looks like my phone is brand new. See before and after picture. I put a screen protector so you see some bubbles and put my phone case as well. Thanks again Michael. Highly recommended. read more

Gorilla Fix - Mobile Phone Repair Near Me - Newark, California

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Mike was extremely helpful and fixed my phone so well! He answered all my questions and fixed it super fast- within 30 minutes! I could not have asked for a better experience. read more

Michael did an exceptional job on my iPhone 11, which I closed the trunk door on and shattered the screen. Replaced the screen in twenty minutes, let me watch and explained every step on the process. I hopefully never need his services again but he did a great job. read more

Great service here. This was the 2nd time I've gone here on short notice. Using the Yelp app, the owner responded to me and gave me a quote while confirming inventory of replacement parts. In and out within minutes. Gave me some time to quickly walk the mall and grab a snack. Owner was very professional and clean with his point of sale. Would definitely return. read more

Came here to get my Ipad fixed. I had dropped it and it had a cracked screen and a damaged display. Mike was able to order me a new display and screen in just a couple of days. Customer service was great and they were able to text me a price estimate, status updates, and when my Ipad was ready for pick up. read more

Nice job for a reasonable price. Mike responded to my RFQ saying that he was familiar with the 'Taptic' problem on my wife's old iPhone 8+. As advertised, mike was able to root cause the problem and improvise to eliminate it. In addition, Mike was quite friendly and willing to show us what he was doing which was appreciated by my wife who asks A LOT of questions Highly recommended based on our experience read more

Michael is a good dude. I called about replacing batteries in 2 phones and he had both in stock. I went over and he swapped both of them out in no time! I think it took less than 10-15 minutes per phone, I was able to watch and chat with him the whole time. With all the phones getting smaller and thinner and glued like crazy from the factory, it's not worth doing open phone surgery yourself at home anymore. He also has very convenient payment options, the whole process start to finish was really easy. He's definitely my new go-to guy if I need to fix anything on my phones. read more

Fast service and great customer service from the owner, Michael! I needed to get my broken iPhone 6s Plus screen fixed and Michael replaced it and fixed my phone all in under 25 mins. Long story short, I dropped my phone on the sidewalk 2x in the last few days (YES, I know. CLUMSY like some of you reading this post ;). I was in denial the first time it fell but another fall convinced me to get help. So glad only the glass screen needed fixing - whew!) When my OCD finally couldn't take it anymore, seeing the many cracks all over the glass screen, I sent a Yelp message to several phone screen repair businesses in the Fremont area. Gorilla Fix was the first to respond and provided all the info I needed. Price pretty much beat all the other places in the area too. This was a no brainer. I sent the message last night and came in this afternoon. And just like that... it's like a brand new iPhone - if you disregard the scratches on the side from the times it fell :D To end this note, I love great service and when things are done right. If you're in the East Bay, this place is worth a visit. read more

A mixed bag. There are definite pros and cons. Pros: they fixed my iPhone screen in 30 minutes when all other iPhone repair shops (Apple Store, Best Buy) were going to take *at least* a day. They also fixed it for $100 even, which is probably $40 cheaper than any of the official iPhone repair places. Cons: The fit and finish is not quite the same as original. The rounded sides are now more of an edge, and the button has a sharper edge to it, as well. But the WORST PART is that the new glass is polarized the wrong way!! I can't see my iPhone screen at all with sunglasses anymore! Waaahh!! So I got my phone fixed quickly, which was probably the most important. But now I like my phone a lot less, and I will be counting the days to my next upgrade... read more