I went into The Phone Hut to ask if someone could help me put a new screen protector on my android…read morephone. And by "Help me" I absolutely mean please put it on for me. Raj put a new screen protector on my phone for me and didn't charge me for the service! And I have an android at what is predominantly an IPhone store! This is a great store with great folks! Thank you Raj! And thank you Phone Hut!

My daughter had her screen replaced by Phone Hut a few weeks ago. They initially bad mouthed the…read morestore that had replaced her screen prior which was unprofessional. When my daughter picked her phone up, she noticed the quality of the screen was very poor. The front facing camera was visually grainy which affected FaceTime, videos, and camera quality. My daughter ended up going back to have it looked at and Raj and Adeel let her know that it was her screen protector. They removed the screen protector which doesn't make sense at all, but my daughter left thinking that everything was resolved. Wrong, the quality of the front camera was still an issue with no change or improvement. She also purchased the screen protector from the store and never received a refund. She came back a third time and they ended up replacing the screen. Usually, second time's the charm right? Not this time. The quality was exactly the same. My daughter tried messaging through Yelp to find a resolution, but her messages were completely ignored. I'm disappointed in the customer service this store provided although having a good rating. My daughter had to find a more reliable and dependable store to have her screen replaced. So far, it's as new as the day we bought it. Not to mention that the new store we went to was very friendly, fast, and provided a warranty. Having to pay for another store's failure is unpleasant.

My iPhone 15 Pro charger port got clogged with random junk & it wasn't fitting securely. And the…read moreman managed to fix it within 10 minutes and my phone was completely fine! Very professional customer service & a friendly person. Definitely will recommend my friends to come here as well if they ever need any repairs on their phones. Thanks a ton!!

Easy to schedule and staff is very helpful for a quick repair on iPhone screen. Will use againread more

I'd definitely recommend this place--and Mike in particular--if you need a device repair or parts…read morereplacement. I came in initially to get my wife's iPhone (12 Pro Max) battery replaced. During the visit, Mike also asked about the screen, which had been replaced a few years ago at a different location (which I won't name). He pointed out that the previous repair used a lower-quality screen rather than a genuine one, which finally explained some issues we'd noticed back then. Mike replaced it with a proper screen, and now the phone feels like new--perfect for my daughter to keep using. Since he did such a great job on my wife's phone, I decided to go ahead and replace the battery on my own iPhone (12 Pro Max) as well, since it was down to 69% maximum capacity. That's why I'd definitely recommend Mike and his shop to anyone who needs device repairs or parts replaced. He's honest and will let you know whether a repair is actually worth it. I'll definitely be coming back when my kids break their devices, and I'll continue recommending this place to anyone who needs their device serviced.

My old phone had a bloating battery and looked like it was ready to explode. I took it in to the…read moreshop and the owner removed the battery in like 3 minutes at a very affordable price. He also took care of recycling the battery for me.

cannot recommend My Phone Repair (with locations in Milpitas and Cupertino) highly enough. If you…read moreare looking for honest, professional, and communicative tech support, look no further than Martina and her team. I brought in my aging Apple Watch Series 5, which was barely holding a 4-hour charge. I knew it was a bit of a gamble, but given their extremely reasonable quote, I decided it was a risk worth taking to try a battery replacement. Why they stand out: Constant Communication: Martina and her tech kept me in the loop every step of the way, specifically regarding the availability of the parts. Technical Honesty: After getting under the hood, they realized the issue wasn't just the battery, but an internal circuit problem. Instead of performing a "fix" they knew wouldn't last, they called me to explain why it wasn't worth pursuing further. Unmatched Ethics: Despite the time and labor they spent diagnosing my watch, they insisted on no charge because the repair wasn't successful. In an era where many shops charge "diagnostic fees" just to look at a device, finding a business with this level of ethics is incredibly rare. I felt bad that they invested their time for free, but they stood by their word. I'll definitely be bringing all my future business to their Milpitas or Cupertino locations. Do yourself a favor and trust Martina with your tech--they are the real deal!

Fantastic back glass repair on my 12 Pro Max! I couldn't be happier - price was very reasonable and…read moredone super fast! I know who I will be coming back to for any future iPhone repairs!!

Excellent work done here…read more Had my issues fixed that Lyca mobile customer service couldn't answer and got done within minutes

I brought in my phone because it had charger issues and paid $250 for charging port replacement…read more They then said the battery also had to be replaced so I paid another $100 for it. While driving I found out that my phone had the actual screen coming off so I want back and they fixed it free of charge. Now I am at home and my phone can't charge, connect to internet, and keeps on crashing. This place broke my phone. I had a spare phone that just had charging issues and thought (Hey, why don't I go to repair it and let my son use it?). well I went to repair it, lost $350 and came out with a broken phone. NEVER COMING HERE AGAIN

Fair warning - this man called my place of work looking for me and relayed to the team there…read morepersonal qualms about his wife's reaction to this review and how he "googled me" to find where I work. How incredibly unprofessional, threatening, and reaffirming of how his behavior crosses so many lines and boundaries. This is not okay. My review was honest and the bottom line is if you don't want your clients (especially if they are minors) walking away feeling uncomfortable and creeped upon by strange grown men, then don't do be a strange grown man who creeps on people. Edit: just wanting to add - he was calling in to "speak to my manager" about my yelp review. If this isn't intimidation to remove an honest review - I don't know what is.

THEY'RE UNPROFESSIONAL (Specially the Edkom guy if that's even his name), He lies about how long it…read morewill take to actually "fix your device" & also he doesn't mention that he really doesn't even know what he's doing! and just makes it worse instead of fixing it & so you pay just for them to waste your time , and also ruin your device more. DO NOT COME HERE!! I SHOULD HAVE LISTENED TO THE PREVIOUS BAD REVIEWS!!! THIS PLACE SHOULD NOT BE IN BUSINESS!

They're not here anymore. But man, he was great. Did it quick. Affordable. Gotta shop while waiting.read more

My dad's IPhone 6s Plus wasn't charging anymore. When ever he started charging it, it would just…read moreshow the low battery icon on the screen. This is when I remembered Gorilla Fix, when my bro in law and sis got their iPhone batteries replaced. Located in the food court area of New Park Mall, I was greeted by the owner, Mike. I asked if he was able to replace the battery of an iPhone 6s Plus. He confirmed that he could and the process will take about ten minutes. Ten minutes had passed and Mike was already done replacing the battery. He showed and gave me the non-working phone battery. Before even leaving and paying, he let me test out the phone to see if everything was ok and to see the battery charge. Mike was very friendly and attentive. I'm for a repeat customer for my phone battery replacement needs.

I have absolutely nothing but great things to say about Herman. This guy never misses! My iPhone…read morebattery completely gave out, and I had a super important phone call I couldn't miss. I met him at his shop, and I was in and out in about 20 minutes. He replaced both my battery and my screen, and my phone is working like it's brand new again. The service was fast, professional, and the quality of the work was top-notch. Herman truly goes above and beyond to take care of his customers. In all seriousness, make this your one-stop shop for all your iPhone repair needs. You won't be disappointed!

Herminio was great! Changed my battery in 15 min and price was reasonable when compared to other…read morequotes! Highly recommend!

Had my samsung s22 phone screen replaced since it was cracked at the Fremont location…read more It was a seamless experience, no complaints at all. Only concern is, I am not sure why they asked the phone's pin. Although I have given it to them, I felt uncomfortable and hopefully the technician has not accessed any of my personal data. It would be great if any company person confirms this

I would give them 0 stars except for their kind and prompt customer service. We got back from a…read moretrip to discover my son's iPad screen had shattered, so despite all the extremely negative reviews of this location, I decided to give it a try. The total was almost $200 to replace his screen. They got it done within 24 hours, which was great! I did NOT get the insurance because there were an insane amount of loopholes where the store wouldn't be responsible for fixing it again....and again, I read all the negative reviews that said not to do the insurance. It has now been about 3 weeks and THIS GIANT HOLE happened. Yes, my son is 7 but there is no way an iPad screen should break like this. This was obviously a mediocre fix with horrific quality materials. So, now I'm out $200 AND have to pay to replace the entire device anyway. I am extremely unhappy with the services at this location.

Thank you Erish and GoCell for such great service. Erish was wonderful in explaining next steps and…read morein his communication. I needed an iPad screen replacement and panicked about where to turn. Glad Yelp led me to these guys. Easy coordination for pick up and drop off. Appreciated the very quick reply to messages. Great quality and careful attention to detail. Will recommend GoCell without hesitation and will use again if needed.

I had an older flagship phone that needed a battery replacement. I contacted CoCell Mobile Phone…read moreRepair through Yelp and got an extremely fast response. The quote was reasonable, and they could do the work on the go right near my location, so I didn't have to take time off work to go to a store or service center -- which is really unique. I think this sets them apart. Communication was great, and very responsive. They ordered the part that was needed, and it also came in rapidly. So if you are looking for a service to work on your phone, I would highly recommend them.