this shop is a one man show. The owner was quick, efficient and very generous. I will definitely go…read moreback. He was recommended by my roommate and boyfriend and was nothing short of what was expected. The price was reasonable as well!

If you're considering a screen replacement between a genuine Apple one and an aftermarket one,…read moreplease read this. TLDR; Buyer beware. Screen replacements on newer Apple phones will cause a lot of issues that the seller does not disclose during sale nor want to remedy when inevitable issues arise. I have an Iphone 16 Pro that had a crack on the screen that increased in size over time. I did not initially want to spend over $300 on an genuine Apple screen replacement and opted for an aftermarket one. i found Sycamore Tech through Yelp, contacted the owner who scheduled me to come in the same day. Went to this business and had my phone screen replaced in a matter of 20 minutes. Prior to fixing, the owner even upsold me for a OLED screen for an additional $20 since the genuine Apple screens are OLED. After picking up my phone, the owner told me that I will have to calibrate the phone screen which can be done through the settings. I paid a total of $179. The same day, I noticed that the motion/movement while swiping on the screen was very harsh and not smooth compared to before. I also noticed that my phone battery was draining a lot faster along with the fact that the phone was heating up quickly. When I tried calibrating the screen, the phone would not allow it and gave an error message saying that it does not recognize the screen as a genuine Apple product. I searched the error code on Google and apparently it is a very well known issue. An issue that the owner never disclosed. A day or two later, my phone screen went completely black. Initially I thought that my phone was off (due to the battery draining quickly) and attempted to turn the phone on. However, I received a text message and felt the phone vibrate. A purple hue then started developing on the edges of the screen. My coworker immediately took a photo of the issue for me. Using my coworker's phone, I was able to secure an appointment with Apple the same day. After work, I went straight to Apple and told them the issue. The Apple tech ran a diagnostic test as done procedurally and even asked me "This is an aftermarket screen huh? I can tell." Apple replaced the screen, ran a diagnostic test, and everything functioned as normal again. The Apple tech also commented that Apple products are way too advanced today and gone are the days where you can buy aftermarket replacements parts. I paid Apple $350 in total to have my phone screen replaced. My mistake however, was not asking for the malfunctioning aftermarket screen back. I went back to Sycamore Tech and informed the owner of all the issues I had. I even showed him the $350 charge from Apple to prove that I was not lying or trying to game him in any way. His response? "Well yeah I mean it's never going to be as good as an actual Apple one." When asked if I can get a refund or even a partial refund, his response was, "How can I give you a refund if you don't give me back the screen?" I pleaded with the owner and explained to him that even I went back to Apple, I was not sure if I can get his exact phone screen back. The owner told me, "What kind of business would I be if I just started giving refunds to people who don't have a product to give back?" I pleaded with him again that I was not some customer who returned months later demanding a refund with no type of proof. I asked him to stand by his business and his product and again asked if. there was something he can do to remedy the situation. His response? "You should have came to me first." First mistake I had? Using Sycamore Tech. Second mistake I had? Not asking for the malfunctioning phone screen back from Apple. Third mistake I had? Coming back here thinking that the owner will right a wrong. An owner who does not stand by their product/service nor make any attempt to rectify their poor service is an owner who only cares about the money you're giving him,. Spend your money wherever and however you want to, I'm Just putting out my experience with this business so you won't make the same mistake.

Excellent work done here…read more Had my issues fixed that Lyca mobile customer service couldn't answer and got done within minutes

I brought in my phone because it had charger issues and paid $250 for charging port replacement…read more They then said the battery also had to be replaced so I paid another $100 for it. While driving I found out that my phone had the actual screen coming off so I want back and they fixed it free of charge. Now I am at home and my phone can't charge, connect to internet, and keeps on crashing. This place broke my phone. I had a spare phone that just had charging issues and thought (Hey, why don't I go to repair it and let my son use it?). well I went to repair it, lost $350 and came out with a broken phone. NEVER COMING HERE AGAIN

They're not here anymore. But man, he was great. Did it quick. Affordable. Gotta shop while waiting.read more

My dad's IPhone 6s Plus wasn't charging anymore. When ever he started charging it, it would just…read moreshow the low battery icon on the screen. This is when I remembered Gorilla Fix, when my bro in law and sis got their iPhone batteries replaced. Located in the food court area of New Park Mall, I was greeted by the owner, Mike. I asked if he was able to replace the battery of an iPhone 6s Plus. He confirmed that he could and the process will take about ten minutes. Ten minutes had passed and Mike was already done replacing the battery. He showed and gave me the non-working phone battery. Before even leaving and paying, he let me test out the phone to see if everything was ok and to see the battery charge. Mike was very friendly and attentive. I'm for a repeat customer for my phone battery replacement needs.

I came in to see if he could help my phone water damage issue. He quickly diagnosed the problem…read morechecked to see if he had the replacement part. Thankfully he did and gave me a price and the amount of time it would take. I went around the plaza and came back to his shop 15 minutes earlier than the promised time, but he told me he already finished. Amazing! He's fast at what he does. He showed me the part in my phone he replaced and the issue had been resolved. I paid in cash and was a bit short on bills but he still accepted it. He's a lifesaver! Will come back again if I have other issues. Definitely recommend!

Sam is a true professional. He works really fast! His team is very knowledgeable and can fix any…read moredevice. Sam has repaired several phones for me in 20 minutes or less. 5 STAR BUSINESS

I walked in today needing a screen replaced on my Samsung S20+ and Roman was able to accommodate…read moreand repair my device in less than 30 minutes! How do I know this? Well, he personally walked to the cafe next door, where I was having lunch with my son, and let me know that the device is ready! Incredible service & fair prices - highly recommend Roman and his expertise.

In and out in 20 mins with a new screen for my 6s Plus! They also accept Venmo and Paypal.read more

owner charge you even to look for your phone what's the issue I do not suggest you to go there…read moreunless you have no other repair shop

Is there zero star? Drop off an ipad for repair never call back for updates, trying to call for…read moreupdates not yet done. Seriously for a month!!! To make the story short forget.. bad business ethics

Excellent friendly- No BS phone repair!!! Ask for Hai!! He's very meticulous, steady hands, and in…read moreless than 30 minutes, my iPhone 12 Pro Max is brand new with a working screen!! Nothing wrong with my phone, just that stupid Apple upgrades don't want to be compatible with my old iPhone 12 Pro Max!! I don't want to buy a new phone when mine is working fine!!! No need to pay for monthly subscription like some Other BS phone repair shop just to get me into a monthly subscription fee. You'll be happy that you don't need to buy or upgrade to a new phone. Just replace the screen and your phone is like brand new!! You'll be glad you came here first!!

Great service with Hai! Called and fixed my phone in 15 minutes. Very satisfied and will return for…read moreany phone needs!

I have absolutely nothing but great things to say about Herman. This guy never misses! My iPhone…read morebattery completely gave out, and I had a super important phone call I couldn't miss. I met him at his shop, and I was in and out in about 20 minutes. He replaced both my battery and my screen, and my phone is working like it's brand new again. The service was fast, professional, and the quality of the work was top-notch. Herman truly goes above and beyond to take care of his customers. In all seriousness, make this your one-stop shop for all your iPhone repair needs. You won't be disappointed!

Herminio was great! Changed my battery in 15 min and price was reasonable when compared to other…read morequotes! Highly recommend!