Cracked the whole screen on my phone (spider crack) and wasn't sure if it was even fixable. Went in literally an hour after I cracked it, in a frustrated haste, and they told me they would see what they could do. 8 hours later, they were able to fix it. They went above and beyond what I had expected, and they did not settle for mediocre. They even gave me my sim card and a temporary phone to use for the week so I wasn't COMPLETELY out of touch. They were so nice and helpful - I wish them luck in their work. Highly recommend, very hard and noble workers. I trusted them with everything I had. It wasn't even a for sure thing that they could even fix it, but they exceeded my expectations. Thank you so much ! read more

I went in to replace the screen on my broken ipad that i bought used. The guy checked out infront of me to make sure there was no other problems. Everything was fine. Came back the next day to pick up and i wanted to make sure everything still worked fine. The owner i think looked at it and realized something wasnt right so he had mande keep it there again to pick up next day. When i came back everything was working great. This guy is super honest which is hard to find now a days. People are always trying to rip you off. And guess what no charge for the extra nights work! I definitely recommend this place and would come back. read more

Great customer Service!! I accidentally dropped my phone while shopping and someone referred me this place. As soon as I entered the store and I asked him if he could fix LG G2 or not, he told me right away what the problem was and how long it will take for them to fix it. They told me that it will take 3 hours or less and later they called my sister after 3 hours. When I saw my phone it looked brand new because they had changed everything on the back side and it was worth it. I was so happy with their service because they fixed it on time and the price was affordable. I would definitely recommend this place! read more

Stopped in after dropping my iPad at the BART station and spider-webbing my screen. Screen is now fixed, and while he was at it, he fixed a long-term dent in the side that disabled my hardware volume control. They're also friendly and communicative, and willing to look for ways to make the process easier. (As I'm from Santa Cruz, I was hesitant to leave my iPad in the East Bay overnight. I ended up having a friend pick it up for me, but he was willing to try and work with me to get it sooner, as long I was careful to do some additional procedures once I got it home to make sure the glue would hold.) read more

I had cracked my screen a few weeks ago and didn't have time to get it replaced until today. I went to new park mall and found gorilla fix. Mark was the one who helped me replace my screen. He was so thorough in explaining the changing process it made me feel comfortable that he knew what he was doing. I know a few of my friends have had bad experiences at other places... Anyways, he did a great job in replacing my screen! I'm satisfied with the job and will definitely come back if I ever need crack my screen again (let's hope not)... Overall good experience and great job read more

awesome customer service. I called ahead of time because the screen on my iphone5s shattered and I couldn't do anything on there without cutting my fingers -_- but I called and Riaz answered the phone and said he could have my screen fixed within half an hour (which was less time than any other place I had called before hand) Got here and he started on my phone right away. Fixed the screen in less than half hr and sent me on my way. I would definitely recommend their services. I'll be back in the future if I have anymore cracked screens etc. read more

My phone had a small crack on the screen so I took it in for a repair. They said it'd be fixed in 1 day but it took them 4 days. PLUS when I got it back the speakers and display were not working!!! I took it to another shop and they told me many of the original components were swapped out and replaced with cheap knock offs!!!! YOU HAVE BEEN WARNED! This shop and staff are not only irresponsible but they don't admit their mistakes. HORRIBLE EXPERIENCE! read more

these people are honest, which means a lot now a days ,they pointed out a problem which t mobile was responsible for and wanted to charge us another 150, miphone was more than courteous and showed me the difference between the shoddy craftsmanship t mobile done on my wifes I phone and the professional quality miphone is doing on her lcd screen I recommend mi phone for any repairs to your phone,,yours ,carlos read more

Not sure where the good reviews are coming from. The people here have horrible customer service and workmanship. Took my iPhone to get a replacement battery and when I got it back the speaker and screen were messed up. These guys don't know what they're doing! He also comments on a lawyer wanting to talk to me? This isn't the way to treat customers buddy. read more

good service!!! Brought in my Samsung Mega phone which had a very badly broken screen and I thought Riaz would not be able to fix it but he worked magic on my phone and brought it back to life which saved me from having to but a brand new phone, I would recommend his services to many, he has patience and will make you want to spread the word read more

Very nice and helpful guys. Fixed my girlfriends broken iphone 6 screen in no time, and also checked for any possible damage internally do to liquid that got inside. He cleaned it up and luckily found no damage internally.. Highly recommend them if you are having any issues with your phone. They are friendly, knowledgeable, and fair. read more

Mr. Sayed was great, we took my fiance's phone in there because it was having volume button issues and he helped us right away and took about 10-15 minutes! He is pretty funny too! Great sense of humor and very helpful. He explained everything that was wrong with it and showed us what he did. Would def go back for phone troubles! read more

These guys do not know about customer service for sure! I went here and had a terrible experience. Bad workmanship and customer experience I don't know where the good reviews are coming from but seems suspect with 5 star reviews. All the bad reviews are contested by the owner too. read more

I went to this place to get it fix my LG G3 screen and working like charm. Great service and friendly staff especially Riaz. They can fix any type of problem within our budget and timelines. I will definitely go back to this store if any issues comes up with my mobiles. read more

The service here is excellent and very fast. They were able to fix my iphone very quickly. The iphone screen they added to my phone was faster and more durable. I dropped it on concrete and the phone did not crack. The customer service is very good and very friendly. read more

What more can you ask for? I originally called around for estimates on fixing my cracked G3 everyone was either more expensive than here or would take about two weeks. I chose here. Reasonable price and my phone back to normal in a 4 and a half hours. Great guy. read more

Simply the best phone repair I have ever had. Where the others let me down, they quickly diagnosed and repaired at a resonable cost. If I ever need a repair I will see them first. Also they are very knowledgeable about phone products and accessories. read more

Great work and service. I came right at closing with my cracked iphone6 plus and they helped me get a new screen right away. I just sat here and waited for the job to finish and it took about 10 minutes. Thanks!!! read more

Really great customer service. Really friendly and caring people. Greatly recommend to come here if you have any phone problems or need accessories. Fixed my phone in exceptional time and great prices. read more