AVOID THEIR REPAIR SERVICES! I've come to this location twice for repairs. The first time they told me I needed a large power supply than what my tower had and said I didn't have any more issues. The second time I came in for repairs I told them I was seeing the same pre-failure signs I had before I came in the first time. I told them my fan was shutting off twice on startup as before. I told them my concerns were another power failure issue. They told me they "stress tested" the computer and recommended a fan replacement. I accepted their diagnosis and they charged me for a new fan + install. I'm in the middle of moving to the east coast & booted my PC up to see if they fixed my problem. They did not. Fan still shuts off exactly how I showed them at drop-off. My computer was NOT fixed & my problems continue yet now I'm scammed out almost another hundred $. DO NOT USE THIS COMPANY! read more

Let me just tell you, 100% shout out to the duo that handled my purchase experience today, I didn't get your names but much love to you both. I had to get a "Birthday Present" for a friend and they happened to have it in stock, but at the same time I needed to purchase an upgrade for my own rig for work. Normally they are very strict about going past the purchase limit on particular products (freaking bots and scalpers), but they made this very small 1 time exception due to my situation, and wow they are going to make someone's 2021 next week when I drop this spirit bomb of computing hardware on his ass. I might even do it literally. Central Computers is the center of the computing universe right now, Frys is dead, and they are not, and they are actually helpful and knowledgable unlike how the Frys shopping experience used to be. So do yourself a favor, and get your rig or parts from Central Computers, because they must be preserved at all costs. read more

The workers here are helpful and can answer most questions. I've been coming here for the past year since being in Hayward. I recommend this place for your computer needs I brought my macbook here to run a diagnostics because it's been acting up. Do not take your apple products to Apple. They run their prices up like crazy and the freedom to repair your own products should be allowed everywhere read more

It was time to upgrade my computer; since I first came there in 2013 and had great experience, came again in 2023. Talked to Damien, he quickly understood my needs, suggested options, we've chosen the one that would suit my needs/wants/budget balance. In few days I got my new desktop; much cheaper than a new one (some components were reused), tested. Worked out of he box :) read more

So in order for me to get this I need to do a complete system build through them?!?! I just want the card!!!! I like to work in my own stuff!!! I don't need them to build it for me!!!!! I usually come here to get my smaller things or even just look around but now I'm just gonna get my stuff from Amazon. read more

Central Computers East Bay - RX 6800 - IT Services & Computer Repair Near Me - Newark, California

I brought in an Apple Laptop. David was very good at explaining the issues with installing the software. He was unable to install the software due to an Adobe technical issue. He did not charge me anything. read more

SAVED MY SON'S CHRISTMAS!!! Excellent customer service from the gents here! I decided to upgrade older components on my son's gaming rig for his Christmas present and the folks here were so helpful! I had a list in mind and they actually saved me a few hundred, guiding me to products that my son would still love and be able to run all his games effortlessly, while still being able to later upgrade! I ended up getting a mobo, PSU, new i9 CPU, RAM, and liquid cooler! The manager and one of the techs (apologies for not catching his name) were super helpful with troubleshooting a memory error on a ROG Strix Z790e which turned out to be a mobo issue with a bent socket pin. They expertly helped fix it, saving me from having to deal with ASUS and even recommended some diagnostics tools. In fact he GAVE me a USB drive with one of the tools I needed, as well as some spare CPU paste I was going to purchase. I will continue to give this place my business! Thank you gentlemen! read more

See all

customer service is 10/10, the manager right there is very good in all terms,. i recommend buying from them. oh btw the monitor that i bought from them is really really good the pg248qp. read more

I just want to counter the recent 1 star reviews citing their frustration that the store didn't do enough to help during COVID. This is DUMB. Sure, they are "still open" but it is your responsibility as the customer to check their website. They clearly state you need to order ahead. Stop being selfish and realize these employees are putting their health at risk to ensure you get your keyboard. Stop being a moron and be grateful and do your research before you just show up at the store. The store is great. The employees are great. The recent reviews are garbage. read more

Central Computers forgot to order the part for my laptop repair, causing a 5-10 day wait time to extend to almost one month. Even then, they neglected to ask if I wanted a matte or glossy screen, so I was stuck with the latter. The screen replacement cost $289 including $50 deposit. I have no complaints on the workmanship. Earlier in the year, we bought equipment and they were competent. They do not perform cell phone repairs. read more

I rarely use computer related services but, when I do, I always prefer Central Computers. No hassle, no hustle and no scheming to make customers cough up extra $$$. Central computers knows how to treat customers right so they come back to them over and again. read more

I gave my Samsung laptop for screen replacement. They took one month only to say that parts are not available. Not a good experience with this shop. read more

The store: Central computer is not a place to shop at if you want the latest and greatest parts. They upcharge new items to take advantage of people. Their Nvidia 30 series cards are upcharged by 10%, almost no different from a scalper. New products they force you to bundle it with other items for a PC build even though their selection of components is extremely limited. Honestly don't see a point shopping with them, as a buyer you don't get any benefit other than that they're local. Wouldn't be surprised as a business that they would die out along with all the other brick and mortar stores. If you want local people to support, then don't rip them off, I'll gladly give amazon my money. At least amazon has a better return policy and only charges MSRP for products. The customer service: When trying to call in, initially got no pick up. Called in again, and as soon as I mentioned a newly released product, the guy on the phone started to give me some kind of attitude. Its a electronics store, this is going to happen when new products are released, but you still gotta do customer service and not be annoyed by people calling in. In the store: Its pretty meh. As I said the store has really limited selection. If you're going to build a mid tier system, then maybe its okay. If you're doing an enthusiast build, don't bother. The customer service here is 50/50. Some people are okay some just kind of ignore you. read more

I was looking to upgrade my PC and Damien Helped me throughout the whole process. Quick and very good pricing. Explained everything to my understanding. Everyone was really cool and respectful. read more

This is specialty parts system store with the discounted prices! Hard to find items, you will see it here. The staff, Xhi and his team are the best; really helpful and goes out to help and find what you need or else they'll custom configure it for you. This is a supplier that I truly recommend for both personal needs, and as an approved company vendor! Keep up the great work guys! read more

I have never had a problem with this place, they have good prices and accept returns if its not used. Closer than Frys read more

Central Computers East Bay - Love this place - IT Services & Computer Repair Near Me - Newark, California

I was in the market for a computer monitor. Did a bunch of google-fu, but didn't feel comfortable purchasing sight unseen. Brick and mortars are getting hard to find, but I stumbled on these guys. I want to give a big shout out to the exceptional customer service provided by Jason. He is very knowledgeable and professional. He spent over an hour with me discussing and showing monitors. We looked at all of the different sizes and configurations before I settled. He even unboxed and set-up the monitor that I was most interested in just so that I could be certain. I couldn't ask for a better buying experience. I will be returning to this store for my future computer needs. read more

Bought graphics card 3070 which they sold over MSRP by about 40%. I wish fry's was around still. It shouldn't be allowed to scalp retails parts legitimately. Wish central computers would just shut down; they have a terrible business ethics. Maybe their suppliers need to step in and stop supplying them parts when they are blatantly overpricing consumers to profit more. I may just end up sending emails for the hell of it to vendors they are overpricing way above MSRP. UPDATE: Answering the reply (since there is no way to directly reply) the cost for the EVGA GeForce RTX 3070 XC3 was purchased for $829.95. Retail pricing for the product is closer to $600 - $650. That is pretty close to a 40% mark up on MSRP. That's price gauging/scalping?? read more

This place has saved me a few times. I needed some computer cables and a new Razor keyboard (after spilling boba on my current keyboard ). I was able to stop by and pick one up so I could continue working. read more

Shoutout bro with a fresh cut. Was going to buy two sata cables and he just gave a spare from a build. Only had to buy one cable .Goat

This place is very helpful their staff is quite friendly and knowledgeable and they have a pretty big stock. I good place to go if your looking for CPUs Mother Boards RAM GPUS cables monitors keyboards mice and just about everything else. Note: if you are looking to customize a gaming PC and you buy CPU mother board and RAM. They will assemble for you. read more

To be honest you should just shop new egg or Amazon. 15% fee for returns if you open the box, few items in store are on par with Amazon or new egg for pricing, it's just more expensive for a worst customer experience. 2 stars for a in store pc store read more

After 4 years my computer died. I walked in, paid a lot of money for a show model. The only problem, to my embarrassment, was plugging the monitor in the wrong hdmi port. The rest is amazeballs. It lived up to it's price tag. A lot of this was making the plunge past friends hand me downs and customs. I wanted something current vs a Frankenstein. The best part is I never felt judgement, eye rolls, or anything negative from Jonathan or the staff. They were all thorough and meticulous. Nothing about my machine wasn't inspected or stress tested. I can't feel more confident with my purchase. Lastly the warranty. GET ONE! Before CC I looked at Amazon, Craigslist, even eBay - I found a lot of cheaper, refurbished machines, but if anything happened with anything used I'm on my own. I brought my computer to CC twice to fix MY errors. You need the "We've seen it all" know how. Sometimes it's better to step up because the money you spend saves you weeks to tinkering, headache, overthinking, etc when the solutions can be as simple as "Let's plug this here". I work from home and it's my home office. I wouldn't rely on anyone else. read more

Great service. I bought a motherboard and GPU from them around May 2020 for a PC build, and the technician (Victor?) was very helpful, helping me think through POST issues and explaining various concepts. read more

Knowledgeable, friendly staff. Excellent place for acquiring your computer parts and related items. If you're building your own computer, replacing or upgrading components, Central Computers East Bay has what you need. And if they don't have it in stock, they can order it for you. I highly recommend this business. read more

Absolutely horrible. I went in for a repair they said the repair would normally take a week. that's fine. 4 days later they come back with an assessment that says it will take 2 months to get the part and I ask for the computer back in the mean time they say that's fine and will send it back in a couple days. it takes another week. As it turns out they don't even have the part for a 3 year old computer cause "it's too new" Aweful service, aweful repair system. Just aweful read more

All I know is this is the only local place where I can get an affordable MagSafe adapter for my aging MacBook Pro. Yes, it's not Apple-branded but why pay $79.99 when one can get a 3rd party adapter for $24.99? Fry's doesn't even have a similar product. The only minus is I had to drive all the way to Fremont to buy this product. The Pleasanton store near our place closed down recently. read more

Central Computers East Bay - 60W L-Shape MagSafe Adapter for $24.95 (3rd party) - IT Services & Computer Repair Near Me - Newark, California

Love this place. Always helpful and usually have the parts I am looking for. Last week they did a quick fix and only charged $10.00 Just sad Pleasanton closed. read more

My go to when online and other stores are out of stock. Prices are usually fair or a bit higher, but nothing crazy. Super helpful when asking about hardware choices and can usually give a good recommendation. They've helped me a couple times when I would bring in a system that I had issues setting up, either catching faulty hardware or finding some simple mistakes I made from not being familiar with certain products. I know a little bit about PCs as a hobby, but not a whole lot and they fill in with their knowledge that I don't have. Damien was great to work with when I recently brought it a system I was doing as an upgrade and fixed my issue of the pc not starting up and even helped sort out cabling issues I had a well. Overall I have a good experience every time I come in. read more

My brother just loved to the Bay Area for school and somewhere during his road trip, messed up his pc. He was super stressed out so I looked up a place for him to go get it checked out. He followed my advice and gave central computers a try! They kept his computer overnight and it was ready the next day! Fair prices and a job well done! Definitely recommend. read more

Built me a custom computer with nearly impossible to find RTX and Ryzen parts, without scarcity pricing. Nice selection of enthusiast parts whether you want to build your own or hand it to them. read more

I've been a long time customer but recent experience has soured me on this company. Took system in for eval and repair as it was simply easier than futzing with it myself. I'd said twice I'd pay their rush fee so they knew I was in a hurry. After a week I hadn't heard back. I called and got no return call. I went in and they explained they had no power due to a remodel. Something that had to be planned and they failed to mention. I asked to take the machine and it took almost 30 min just for them to give it back and figure out how to refund the diagnostic fee since they hadn't touched my machine in a week. Very little regard for customer or the work I do on that machine. Should have either told me or shuffled the undone work to another store. read more

It's pretty sad that our go to computer store in the whole Bay Area is Central computers. Don't ever believe their inventory stock for specific items as inventory is never correct. I came in and this location had an inventory of 5 and was completely surprised when I was not able to find it in store and I had to ask for assistance out of the 10 people working there. Person who helps says they should have 5, and then 2 seconds later tells me they tried to find it the day before and was unable to find the items. I guess they either have a black hole at the shop that magically makes items disappear, or can't use 1 out of the 10 people working each day to scan inventory. On top of that, one of the cashiers that cashed me out, was super unprofessional with tone and customer service. I do not recommend coming to this location as they really don't seem to care for the consumers. Do yourself a favor and order from newegg, bh, amazon, or even from 3rd party resellers ELSEWHERE than here. read more

My wife was reached out by Chester about the RTX 3090 on the same day (10/16), he was apologetic about the situation that it should not have happened. He honored my wife a chance to purchase a 3090 as soon as stock is available. My wife and I work at home so I was updated whenever she was being updated. Although we had trouble with the raffle, Chester was able to accommodate and fixed the issue. We will go back to Central Computers in the future for any needs. Thanks! read more

I placed a pickup order and forgot to actually do the pickup till almost a month later. I reached at exactly closing 6:00 PM, due to a mishap with traffic. Now I was 90% sure I would not even be served, and 100% sure that if I was it would be frustrated employee considering my timing and how long they had waited for me to pick the order up. But I was so taken aback, I was let in, instantly approached and helped by a friendly staff member. It was like I was walking in during normal hours, I still wanted to apologize as I didnt want to be the customer that makes everyone have to stay at work a little longer. The guy responded with how it was all good and made me feel a lot better about the situation. Truly friendly throughout, I wish I could leave more than 5 stars as he had every right to not be friendly to me, or at least be less than enthusiastic about helping me. Awesome dude, forget adhering to the standard of customer service, this was above and beyond. Considering the prices are so much better here too, we have decided to use these guys for our enterprise orders from now on. I didnt catch the staff members name, but my form says my sales rep was "chiy", so I am hoping that is right and thank you so much if you read this! This store is just perfect, has all the hardware one might need, friendly staff, good prices! read more

This is my second review ever on Yelp in the last decade. I don't usually leave reviews but I had to make time to leave a review for Central Computers East Bay. Moses and the team went above and beyond to take of my PC building needs and provided stellar customer service and I can't thank them enough. Highly recommend this place for all your PC needs! Fun fact: My first time in Central Computers East Bay was back when the 1TB HDD first dropped (over a decade ago), before the rise of Amazon and online retail. The fact they are still standing and offering competitive prices highlights their commitment to excellence. read more

Damien was so helpful and an absolute professional!!! His knowledge and and professionalism is very rare and a very pleasant surprise. I highly recommend Central Computers I. Newark because of Damien! Go see him and you will not be disappointed!! read more

What kind of place is this I pay for a diagnostic and the charge me for a repair instead?????

Found this store while searching for cases. Ended up buying a couple extra things when I went. Friendly and helpful staff. Easy to find; no complaints. read more

Recently began building my first PC and after completing the build I found that it simply would not boot up. I was reccomended to Central Computers to take a look at it & they got it running thanks to their awesome knowledge of parts and setup preferences. Damien was a great help and got my new system up & running flawlessly. Great bunch to talk to & pick their brains about PC parts. read more