I own a storage facility, and an adjacent property caught fire and damaged my building and a 900'…read morefiber optic cable run. Zencom was recommended by my security camera company to come in and replace the fiber so I could get my cameras back up and running. Adam came out from Zencom and quickly assessed the situation, spoke the language of my security company and developed a plan to replace the fire damaged cabling. Within a very short time, he obtained the necessary supplies and had the replacement installed in less than a day. More impressively, he came back and spent hours making sure all the cameras were back up, correcting minor issues he came across with my initial installation and left me in a much better situation than I was in even before the fire. I honestly hope to not need Zencom again, but if you need them, I highly recommend Adam and the Zencom team.

Had 8x Cat6 ethernet wired from 2 bedrooms and living room to the laundry room. Thorough and…read moreplanned approach to cutting sheetrock so it may be patched later. Overall great work. I will definitely reach out again for any more cabling needs

I can say without any reservation that Suntech is the best security company in the Bay Area, and…read moreI've consulted with nearly all of them. Mike and his team were absolutely incredible from start to finish while installing my full home NVR system. Suntech stands out above the rest with their unparalleled technical expertise and exceptional value for the quality delivered. When choosing a company for something as important as your family's safety, it's crucial to pick one that really understands the technology inside and out and how to optimally utilize it to secure your home. During my consultations with various security companies, I kept going back to Suntech because I just felt like Mike was the sharpest out of them all. He fully understood my situation and grasped the entire NVR ecosystem more fluently than all the others, and he has an excellent memory too! On top of that, I feel that Mike truly cares about his clients- he's not in the business only to make money, but rather to make a truly positive impact in his clients' lives. The actual installation went smoothly and it feels so much better knowing that my whole house is now covered both inside and out at every angle with 24/7 continuous surveillance. Having that peace of mind is priceless and I'm so thankful to Mike and the Suntech team for it!

Excellent service. Completed the job quickly and were very careful not to be disruptive while…read moreworking at my home. Their pricing was fair and straightforward. Recommended.

We have worked with this company for more then 10 years. Abel has always helped us grow as a…read morecompany, with his incredible knowledge of phone/internet products and services.

Very professional and knowledgeable. They gave a good recommendation of the different options and…read moredidn't try to oversell anything, and in fact was able to save on my wiring costs. Was clueless about how complicated systems can get and thankful we found a good professional for the new phone system.

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!

Kevin is the ultimate professional. He worked through my problem and solved it in record time with…read morea courteous demeanor and wonderful wit while I fumbled through getting the information he needed from me. If you are use to customer service like the good ole days, he's your man. He knows his stuff. Deb Higgins President Higgins Capital

Silver and Black Telecom has worked with my agency for a few years now and has helped us downgrade…read moreas well as upgrade our telecom systems. Providing ergonomic solutions and being honest about pricing and the needs that best suit OUR company needs not THEIR sales quota. They have handled multiple issues for us as well as handling phone issues that even when they found it wasn't their equipment hustled the telephone carrier to step up and fix the issues in a timely manor. As an Ambulance company any interruption in service could mean a life in jeopardy and this staff has made sure in the 10 years plus we've been doing business together we haven't lost one yet! Use these guys its worth it!

I came in with a complicated issue regarding my trade-in and was lucky enough to work with Jose…read more His knowledge of the different plans and devices was impressive. He didn't try to upsell me on things I didn't need, but instead focused on finding the best value for my situation. Got a new phone and new internet service that works perfectly. Excellent customer service that you don't find anywhere else!

This review is way past due. The employee at Javier at this location was extremely nice and very…read morehelpful. My mom had been going through frustrating times with her phone and prolonging going into the store because she was nervous and thought the issue wouldnt get fixed. We finally went in after troubleshooting her phone at home & realized it was time for an upgrade. He asked all the right questions and was dedicated to making sure she got a good deal that will work best for her situation. He was patient in understanding what the actual issue was and resolved her issue. She got a new phone, better plan & no more signal issues on the new device. He was also very helpful in being bilingual and making sure she understood everything. Thanks again!

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!

I was very impressed with West Coast wiring. They were able to solve a problem within 1 hour that…read morehad taken another company hours to troubleshoot (unsuccessfully). I would definitely recommend them for anyone who needs help with telecommunications and wiring systems.

I have been using West Coast Wiring for many years and they provide fantastic work. I can reach…read morethem any time of day and when I say "Jump" - they say "How High". I highly recommend this company for all data/voice cabling work you need.

Very bad customer care. I called to cancel my service last month after they raised the charges…read moresaying it is taxes increase. I asked to cancel and they suggested a $5 services with no taxes and I agreed for the switch which never happened. This month I was again charged full amount. They are saying the same story again. Liars. Worst customer service and not trust worthy. Don't believe what they say on phone. It is all lies.

The suddenly changed my plan from 9:99 to 15:99 and total monthly charge with Tax jumped from $18…read moreto $25 without any notice. when I called customer care they are saying "its in our website" .It seems we need to check their websites daily for a change. Hidden charges..sudden change in plan without any notice... Its not UNLIMITED and they stop your calls once it reaches some limits(nothing beyond 2k minutes)...