What i love about this company is their response time and willingness to hear the issues my family…read morewas experiencing. We are currently in an apartment where the neighbors above us are unusually loud and causes noise disturbance every day and nice since September. Security Agency always sent professional security guys to help solve the problem. This company is great! They are very much into customer service.

I had a Surprise Birthday Party for my wife recently and needed security for the event since…read morealcohol was being served. Armaun was great to work with and provided an excellent security guard for my event. This security firm is professional, friendly, knowledgeable and reliable. Everything you want when you need security. I highly recommend them and will certainly use them for future events. Fair pricing, a great value for excellent service.

Guardian Security gave me outstanding service and were attentive to my special needs! I've since…read moresold the buildings where I needed their help, and it sounds like problems have cropped up now that Guardian is not watching over things there. Thank you for your help when I needed it - it was a Godsend!

I had a call from the owner who is an awesome gentleman, very helpful and understanding. This is a…read morefamily owned business and management is absolutely fantastic! So fantastic, I'm changing my one star review to a five star. Great Job!

Amazing service all around~! I can't say enough for this company, out of alll the new…read morecontractors/services we had to hire with moving, this company (especially Matt and Scott) have been the coolest, most laid back but also efficient and attentive to detail- super responsive and understanding with requests and questions. Ami helped to coordinate installs was a total Angel because our schedule is Hectic and our project of sorting out multiple old systems, broken sensors and contacts, and a mess left by the old company (nothing was labeled or organized) required multiple visits and at odd times- I really appreciate that the installers were committed to doing everything right even though it took more equipment and time than we originally anticipated. Also love the head engineers that are familiar with lots of systems to help with random WiFi/network errors. The systems themselves are sleek and easy to use with the app. The sensors can be delayed or disabled for certain purposes. I also accidentally set off the alarm silently, they called me and the cops, and were able to call off the cops easily once confirming it was me. Lots of nice safety features to this alarm which Scott tested to make sure they worked as needed :) We compared to another well know local company that seemed a bit outdated (no app access/control) and a giant national company (expensive setup, less local, not as individualized attention). Ultimately chose safe and sound for the excellent customer service and highly recommend!

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

Another helpful private investigator who tried to help me even though he's too busy to take my…read morecase. Deserves recognition for taking the time to advise me with no monitory value. Please note all his reviews are 5 stars. But they r hidden . So when you get to the last review CLICK ON "reviews not currently recommended " There u will c all the other reviews. I'd also definitely hire this individual because when they go out of their way u see their true character and I'd trust him.

I gave Jim the names of my biological family and within only a few short hours he had found my…read moredad's graduation photo on the internet and had tracked down his wife and put me on the phone with a sister I didn't know I had and within 24 hours I had been put in touch with two more siblings and my biological mother . I strongly suggest that if you are uncertain of being able to locate members of your family that you give Jim Baca Investigations a try . I was sceptical in the beginning and was astonished by the end of the following day . He's the best !! Thank you for making my dream come true

I just moved to my new home in Vallejo when Joffre came knocking on my door, I had an existing…read moresecurity system and I thought that it was on. I asked him to show me how to use it and he kindly did. After he looked at the system, he found out that it wasn't being monitored and this whole time I thought it was. The installer showed us how to use it but we weren't 100% understand it so we called Joffre and he came back to our home and patiently train us until we fully understood it. I highly recommend using Joffre if your going to get an ADT Security System.

I needed a tech to visit a remote site and replace a vandalized camera. They arrived on time,…read morereplaced it quickly and communicated throughout the whole process. It saved me a trip! Thanks guys!

Well guys we gotta case been waiting for this call tomorrow starting my process of helping lawyers…read morefile a class action lawsuit against this company. U cant fix people time, also coming after Nora For pain in suffering u can't take shifts always due to a question ... Working for Any security make sure y'all screenshot your time these managers will fix it they u did .... But my screenshot says other wise

Supervisor was very rude I called for information and only got one word answers and ended the call…read morein my face!!

This is a terrible company to work for I received an email from dermela the scheduler confirming…read morethat I returned my uniform and they still sent me to a collection agency because I quit because they wanted to give me two days of work I am now seeking an attorney because I was denied a $25,000 loan for $500 so now I will be seeking the $25,000 loan that I was denied because of something that they lied about. Also she blocked my number so that I could not call her so I had to call her from another phone. This is retaliation at its finest.

Applied for a position months ago. Crickets. Not a peep. I even followed up multiple times going to…read morethe office without an appointment, thinking maybe my application got lost in the digital void. Still nothing. The silence is a blatant middle finger to my time and effort. I understand companies are busy, but I applied and signed for a position and after weeks never got a start date or orientation, nor even a generic rejection email would be appreciated. The sheer lack of respect for applicants' time is astounding. If this is how they handle potential employees, I can only imagine how they treat their actual staff. Avoid applying here if you value basic courtesy. Best thing I got out of this situation was my guard card.

I was recently tasked with getting a new office space up and running on a tight timeline and…read morereached out to Plexus for assistance. The previous tenant had ripped everything out, and we had cut wires all over. Plexus came in and not only cleaned up the previous tenant's mess but they wired up our new space (100+ network drops), installed new networking equipment (firewall, switches, wireless access points, etc.), and deployed security cameras. Plexus also ensured that everything was tested, labeled, and neatly cable-managed. I liked Plexus's work so much that I decided to use them for a personal home project. Plexus wired my two-story home with ethernet cabling to all bedrooms and living spaces and installed a new 4K camera system. Although my residential project wasn't as big as the business project, they treated my home with the utmost respect, cleaned up after themselves, and provided me with a business-grade outcome. Overall, Plexus was a great partner through my projects, provided valuable input and suggestions, maintained constant communication, and ensured they saw the projects through to the end. I highly recommend Plexus for any business or residential project you may have!

I am amending my previous review. Apparently, they had a problem with their phone system and did…read morenot get my messages and the employee that I tried to contact is not longer with the company. That was the explanation given to me as to why they didn't respond to my phone calls. They have since fixed our problem, and we no longer have any issues.