ASI upgraded our outdated 1989 security system with current technology, reusing existing components…read morewhere possible. The upgrade was executed with precision, expediency, and at a fair price. We wholeheartedly endorse ASI for all security requirements due to their outstanding workmanship, attention to detail, and professionalism exhibited by Robert and his team.

Robert, the owner of this company and the person who came out to our home to service our burglar…read morealarm, was very friendly, professional, and extremely knowledgeable about our situation and burglar alarms in general. He knew everything there was to know about our system even though his company didn't install it and may not typically install that brand, and he made short work out of fixing our issue, even though other companies I called would not deal with it. The company that originally installed our system is now out of business so I am so glad I found ASI Alarm - they will definitely be our go-to resource for this alarm and any other alarm needs we may have in the future. I could not have been more pleased!

These guys are amazing. If I could give them 10 stars, I absolutely would…read more I needed to run a fiber optic cable from the ISP junction box in the utility closet outside the garage to the soon-to-be office on the second floor. It's only about 15 feet as the crow flies, but there were lots of studs, joists, and built-in cabinets in the way. Both HOA CC&R and basic aesthetics say no to running cables along exterior walls - but that was the only solution the ISP installers were willing to offer. Enter Cable Shmable. Instead of giving a rough guesstimate, Karim came out in person to review the scope of work, propose a cable path, and provide a solid estimate. The very next workday, Alex and Yunus arrived to do the job. Having Alex and Yunus work on my project felt like being in a happy place. They showed up on time, brought all the right tools, gizmos, and materials, and clearly knew exactly what they were doing. Their cabling expertise was obvious as they masterfully navigated the fiber through every obstacle and got it exactly where it needed to go. When they finished, the work area was actually cleaner than when they arrived. As a finishing touch, Alex and Yunus are genuinely friendly, easygoing people to work with. They listened patiently to my layman suggestions, explained the intricacies of fiber optics, and ultimately proposed, and implemented, a cable path that was both technically sound and aesthetically pleasing. The name Cable Shmable really fits. It carries an aura of ease and a true "can-do" attitude. When it comes to cables and networking, there's nothing these guys can't handle. I highly recommend Cable Shmable for all your networking needs.

Insane service! Got my house wired up for a network and total coverage security system. Got more…read moreadditions to make soon and will be using Cable Shmable for sure!

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

Amazing service all around~! I can't say enough for this company, out of alll the new…read morecontractors/services we had to hire with moving, this company (especially Matt and Scott) have been the coolest, most laid back but also efficient and attentive to detail- super responsive and understanding with requests and questions. Ami helped to coordinate installs was a total Angel because our schedule is Hectic and our project of sorting out multiple old systems, broken sensors and contacts, and a mess left by the old company (nothing was labeled or organized) required multiple visits and at odd times- I really appreciate that the installers were committed to doing everything right even though it took more equipment and time than we originally anticipated. Also love the head engineers that are familiar with lots of systems to help with random WiFi/network errors. The systems themselves are sleek and easy to use with the app. The sensors can be delayed or disabled for certain purposes. I also accidentally set off the alarm silently, they called me and the cops, and were able to call off the cops easily once confirming it was me. Lots of nice safety features to this alarm which Scott tested to make sure they worked as needed :) We compared to another well know local company that seemed a bit outdated (no app access/control) and a giant national company (expensive setup, less local, not as individualized attention). Ultimately chose safe and sound for the excellent customer service and highly recommend!

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

Eyal with Protection Now did an outstanding job installing a camera security system at my parents'…read morehouse. After my father passed away, my mom, my brother, and his family were the only ones remaining in the home, so getting the security system installed gave us much-needed peace of mind. Eyal was patient, understanding, and sensitive during a very emotional time for our family. He was professional, respectful, and made sure everything was done right. I highly recommend Eyal and Protection Now.

Eyal and Ernesto are honest, reliable, and caring professionals who made sure our security needs…read morewere met to the utmost quality. We inherited a complex system, but Eyal made sure that we could work with the system instead of replacing the entire thing (like most national companies had suggested). He took matters into his own hands to resolve issues that stemmed in the process of making the system our own and treated our case with attention and urgency. Ernesto was also a phenomenal tech and took detailed steps to ensure that our security system was up and running smoothly. At a time when many companies cut corners and try to upsell customers, Eyal is a breath of fresh air. We would heartily suggest working with Protection Now to everyone!

I wanted this company to check out the HD on my relatively new NVR for my CCTV system. This…read morecompany did not install the system. This company said they would sell me a new system to replace system I had. On the suggestion from my wife, I called a computer repair company in Walnut Creek who sent a technician to my house to simply replace the non-functioning HD with a larger, industrial quality CCTV HD. It so happened the technician knew exactly the problem I had and ordered the correct HD. The new HD did not even to be formatted!! Cost for the new CCTV HD was $150.00!!! I don't enjoy being "played" by merchants such as these people from this company!!l Response/reply: I spoke to a "receptionist." She put me on hold for a few minutes; when she returned to the call, she told me the "manager" told her to tell me the company doesn't service systems they did not install. Plus they are not familiar the brand of CCTV. At no time was I given the option or ever asked if I wanted a technician to go to my house to check out my system. The original installer wanted to sell me a new system as well!! The original installer said my CCTV system should be replaced if it stops working because the NVR is not serviceable. My system was warranted for 3 years; the HD in the NVR failed 2 months after the warranty expired. Response: I am simply writing (recording) what I was told by the receptionist. I told her my CCTV was giving me an error message "not recording." I asked her "...do you service CCTVs?" She said the manager said they don't service my brand of CCTV. She said the manager said,, "he is not familiar with your CCTV." ***I found the NVR brand and cameras on AM.Z.N. I simply said "OK!"

Done Right Security quickly responded, and we were able to have a same-day walkthrough. During…read morethat visit, other important issues were uncovered. Justin was dispatched to complete the repairs, and he's been great at problem-solving. We will continue to work with Done Right Security. Especially after they showed us how a previous vendor had skipped some important safety issues. I definitely feel that our building is in a better shape than before.

I was recently tasked with getting a new office space up and running on a tight timeline and…read morereached out to Plexus for assistance. The previous tenant had ripped everything out, and we had cut wires all over. Plexus came in and not only cleaned up the previous tenant's mess but they wired up our new space (100+ network drops), installed new networking equipment (firewall, switches, wireless access points, etc.), and deployed security cameras. Plexus also ensured that everything was tested, labeled, and neatly cable-managed. I liked Plexus's work so much that I decided to use them for a personal home project. Plexus wired my two-story home with ethernet cabling to all bedrooms and living spaces and installed a new 4K camera system. Although my residential project wasn't as big as the business project, they treated my home with the utmost respect, cleaned up after themselves, and provided me with a business-grade outcome. Overall, Plexus was a great partner through my projects, provided valuable input and suggestions, maintained constant communication, and ensured they saw the projects through to the end. I highly recommend Plexus for any business or residential project you may have!

I am amending my previous review. Apparently, they had a problem with their phone system and did…read morenot get my messages and the employee that I tried to contact is not longer with the company. That was the explanation given to me as to why they didn't respond to my phone calls. They have since fixed our problem, and we no longer have any issues.