ASI upgraded our outdated 1989 security system with current technology, reusing existing components…read morewhere possible. The upgrade was executed with precision, expediency, and at a fair price. We wholeheartedly endorse ASI for all security requirements due to their outstanding workmanship, attention to detail, and professionalism exhibited by Robert and his team.

Robert, the owner of this company and the person who came out to our home to service our burglar…read morealarm, was very friendly, professional, and extremely knowledgeable about our situation and burglar alarms in general. He knew everything there was to know about our system even though his company didn't install it and may not typically install that brand, and he made short work out of fixing our issue, even though other companies I called would not deal with it. The company that originally installed our system is now out of business so I am so glad I found ASI Alarm - they will definitely be our go-to resource for this alarm and any other alarm needs we may have in the future. I could not have been more pleased!

I needed some help cleaning up my Unifi system and my in home wiring. Contacted them and they gave…read moreme a reasonable quote and were able to squeeze me in due to a cancellation in their schedule First they came and mapped out my cables and tested their quality. I had them replace an older Aiphone intercom with Unifi access and they came and installed a Unifi door reader, cleaned up my door strikes, installed a unifi in wall in a rental unit so we could pass through an additional POE port to a Unifi intercom and then came up with an idea to consolidate my networking gear in my garage so I changed scope after day 1 to include that and also setup a gate hub automation. I also had them do a new cat6 run and they did a great job with that as well as patching up the holes from older cables. Great communication - they know their networking and Unifi gear and I would recommend to others looking for ethernet/wireless/security cameras and expertise with Unifi gear.

5 stars for Cable Schmable. When I first contacted them, I asked about repairing the coax in my…read morecondo so I could set up a MoCA wired backhaul. Rather than trying to sell me unnecessary work, they explained that my internet provider might repair it for free. That honesty immediately stood out. After doing more research, I decided against the coax setup and called Cable Schmable for a full home-network installation instead. They recommended a high-quality system at a fair price and were able to schedule the installation quickly. I unexpectedly had to stop the work midway through the installation, and they were extremely understanding. They even declined payment when I offered to compensate them for the interruption. They returned the very next day, finished everything, and did an excellent job. I now have blazing-fast, reliable internet throughout my condo, and the gateway they installed has great features, including built-in ad blocking. Honest, knowledgeable, responsive, and professional. I would highly recommend Cable Schmable.

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

I asked this company to check the defunct HD on my relatively new CCTV. They said they don't work…read moreon systems they didn't install. They said they would sell me a new system. The cost for a new system was in the thousands. I called a computer repair company in Walnut Creek. They replaced the defective CCTV HD with a much greater capacity industrial quality CCTV HD in a matter of minutes! Cost of the industrial quality CCTV HD (4 times larger capacity than the original HD) was $150.00!!! Works great !!!

Eyal and Ernesto are honest, reliable, and caring professionals who made sure our security needs…read morewere met to the utmost quality. We inherited a complex system, but Eyal made sure that we could work with the system instead of replacing the entire thing (like most national companies had suggested). He took matters into his own hands to resolve issues that stemmed in the process of making the system our own and treated our case with attention and urgency. Ernesto was also a phenomenal tech and took detailed steps to ensure that our security system was up and running smoothly. At a time when many companies cut corners and try to upsell customers, Eyal is a breath of fresh air. We would heartily suggest working with Protection Now to everyone!

Eyal with Protection Now did an outstanding job installing a camera security system at my parents'…read morehouse. After my father passed away, my mom, my brother, and his family were the only ones remaining in the home, so getting the security system installed gave us much-needed peace of mind. Eyal was patient, understanding, and sensitive during a very emotional time for our family. He was professional, respectful, and made sure everything was done right. I highly recommend Eyal and Protection Now.

I wanted this company to check out the HD on my relatively new NVR for my CCTV system. This…read morecompany did not install the system. This company said they would sell me a new system to replace system I had. On the suggestion from my wife, I called a computer repair company in Walnut Creek who sent a technician to my house to simply replace the non-functioning HD with a larger, industrial quality CCTV HD. It so happened the technician knew exactly the problem I had and ordered the correct HD. The new HD did not even to be formatted!! Cost for the new CCTV HD was $150.00!!! I don't enjoy being "played" by merchants such as these people from this company!!l Response/reply: I spoke to a "receptionist." She put me on hold for a few minutes; when she returned to the call, she told me the "manager" told her to tell me the company doesn't service systems they did not install. Plus they are not familiar the brand of CCTV. At no time was I given the option or ever asked if I wanted a technician to go to my house to check out my system. The original installer wanted to sell me a new system as well!! The original installer said my CCTV system should be replaced if it stops working because the NVR is not serviceable. My system was warranted for 3 years; the HD in the NVR failed 2 months after the warranty expired. Response: I am simply writing (recording) what I was told by the receptionist. I told her my CCTV was giving me an error message "not recording." I asked her "...do you service CCTVs?" She said the manager said they don't service my brand of CCTV. She said the manager said,, "he is not familiar with your CCTV." ***I found the NVR brand and cameras on AM.Z.N. I simply said "OK!"

Done Right Security quickly responded, and we were able to have a same-day walkthrough. During…read morethat visit, other important issues were uncovered. Justin was dispatched to complete the repairs, and he's been great at problem-solving. We will continue to work with Done Right Security. Especially after they showed us how a previous vendor had skipped some important safety issues. I definitely feel that our building is in a better shape than before.

I am amending my previous review. Apparently, they had a problem with their phone system and did…read morenot get my messages and the employee that I tried to contact is not longer with the company. That was the explanation given to me as to why they didn't respond to my phone calls. They have since fixed our problem, and we no longer have any issues.

These guys are awesome! A pleasure to work with, were willing to work with my budget, gave…read morepractical suggestions based on their experience, were incredibly prompt and punctual and responsive to my questions and concerns. So glad I found them.