Eyal and Ernesto are honest, reliable, and caring professionals who made sure our security needs…read morewere met to the utmost quality. We inherited a complex system, but Eyal made sure that we could work with the system instead of replacing the entire thing (like most national companies had suggested). He took matters into his own hands to resolve issues that stemmed in the process of making the system our own and treated our case with attention and urgency. Ernesto was also a phenomenal tech and took detailed steps to ensure that our security system was up and running smoothly. At a time when many companies cut corners and try to upsell customers, Eyal is a breath of fresh air. We would heartily suggest working with Protection Now to everyone!

Eyal with Protection Now did an outstanding job installing a camera security system at my parents'…read morehouse. After my father passed away, my mom, my brother, and his family were the only ones remaining in the home, so getting the security system installed gave us much-needed peace of mind. Eyal was patient, understanding, and sensitive during a very emotional time for our family. He was professional, respectful, and made sure everything was done right. I highly recommend Eyal and Protection Now.

Tech Umma did a great job installing my 65" tv on the wall. His communication was great before and…read moreduring the visit. He was detail oriented to make sure everything was level. Very reasonable fixed price so you don't have to worry about some wide range many typically quoted. I would definitely use him again if needed. 5 stars

They did thier job so quickly. They came from far away and came sooner than expected. They went…read moreabove and beyond.

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

I'm sorry for responding so late. Here's a good spot for lunch and great wine tasting with mom…read more The Oak Farm Vineyard.

Service is worthless. Try another alarm company. ADT has totally changed from what it use to be and…read moreisn't worth subscribing to. lf you're in the Bay Area, try Bay Alarm. They have a long standing positive reputation. I am very satisfied with them and have been using them for 3 years after dropping ADT.

Greg and his team at Smart Home Security Control have been amazing to us for nearly ten years…read more We've installed multiple cameras in our small business in Walnut Creek and haven't had a single issue. We recently updated our camera's to HD and his team worked fast, efficiently, and they're always willing to assist with any questions or concerns. The iDMSS phone app is the best feature, with crystal clear viewing and easy to navigate controls and playback. Thank you Smart Home, we can't wait to continue doing business with you!

I fully intended to go with another company but am I so glad and grateful that I found Greg and…read moreSmart Home Security Control instead! I had a couple of TV installation needs - one simple and one which was more complex.  A friend recommended a company he used which got good Yelp reviews.  So I was pretty much sold on that one.  But communication was lacking so I submitted a Yelp quote request for other businesses. Greg then reached out to me with specific questions to understand my needs and gave me options I never even considered.  He then asked if his installer Carl could drop by my home to make sure the installation was possible even before giving me a quote. The other businesses just sent me quotes which were vague and some of which were very expensive. Customer service and communication are so important especially for services in your own home.  Greg was involved every step of the way and invested in making sure I was getting what I wanted.  He answered all my questions promptly and in such a friendly manner.  Scheduling the installation appointment was a breeze.  On the day of installation Carl communicated with me about when he would arrive.  Carl was very professional and followed all COVID precautions.  His work was fantastic and I could tell he was experienced and dedicated to doing a good job.  He also installed a heavy wall hanging which I am pretty sure is a "menial task" for this company.  But they were kind enough to go the extra mile. I am very pleased with how everything turned out.  I had confidence in them from the beginning but until the job is complete, you never REALLY know.  Now you know - they are top notch.

I had no idea that I could get blazing fast internet by putting in wired in wall ethernet ports. I…read morehad an old mesh system that was doing a horrible job extending my signal throughout the house. My sister told me she had her house "wired for ethernet," and they were very happy. I called Enterprise Communications and they were wonderful, patient (especially Ricardo--you may be able to tell I am not a techie). I needed fast internet for a therapy practice) that was affordable. They had ample availability and installed my new "drops" and a switch in about 4 hours.... I highly recommend=== wish I had called them years ago....My ISP is Sonic and now my wifi is everywhere and fast fast fast... :) YIPPEE~

I recently had my Cameras NVR PoE system installed by Enrique, Ricardo and one of their team…read moremembers. I also had 4 ethernet data lines installled. Their work was swift, professional and neat. They provided family friendly quotes for the bid. I went with them over a big company, cause they were brothers, wanted to give a family a chance over a corporation. I will do work with them in the future and recommend to others. Blessings to your business and familes.

The Security System that Richard and his team set-up is working well. They were really great to…read morework with and explained things as they went along. Thanks for all your help!

We have a big complicated AV system we asked if they could take over and help us fix as the…read moreinternet was not working. They came by and looked and told us it was a bigger problem they could not fix and would send us a quote. The quote included several pieces of equipment that were priced 2-5x retail. FSTG-DREAM-PRO 10G Cloud Gateway with 100+ UniFi device / 1,000+ client support and 3.5 Gbps IPS routing. was quoted as $999.99 when it retails for $379 FSTG 10Gbps SFP+ Direct Attach Cable (1meter) was quoted at $29.99 when it retails for $15 OvrC Pro Lifetime License + Hub, non-locking barrel connector power connection type was quoted as $999.99 when it retails for to $199 *note this is only available to authorized AV dealers but a 5x mark up is insane I asked why and was told it was small business markup and was told quote "It includes sourcing, shipping, platform fees, payment processing fees and more that our clients may not originally consider. The raised price also covers our regular remote network maintenance, ensuring your network continuously runs at peak performance following the conclusion of the project. A large portion of business model is our post-install support and efforts to create peace of mind for our clientele regarding our systems." However on that quote was also a $70/mo service plan that was supposed to cover the aforementioned post-install support. I asked about the double charge for support and asked if I could bring my own equipment and they ignored my email So this company is SUPER SHADY and please review your quotes and google any equipment that they tell you that you need because 1. you probably don't need it (we ended up fixing the internet ourselves) and 2. they are probably overcharging you. Just run the quote through Claude or ChatGPT and ask if there's anything concerning in it. It will do all the research for you.

THIRD REQUEST SECOND…read moreREQUEST Giovanni Feretti, Per rules of Small Claims Court, I am to request satisfaction from you prior to filing a Small Claims case against you and your company(ies). I request a full refund of $4,892.00 which is the amount paid to you and Higher End Security. After this amount is refunded in full and clears your bank, you may remove your equipment from my house. You have had more than ample time to rectify the underperforming system you installed. I will resend this email a few times and will then prepare paperwork for filing with the Court. ****************** Giovanni, Wondering status of the below? I'm still unable to access cameras remotely and unable to play back recordings. These recordings have the potential to assist my local police department. Please advise ASAP. Thank you. Sent from my iPhone On Mar 8, 2019, at 5:36 PM, Rodrigo Rodriguez rodrigo14n@hotmail.com wrote: Can do a remote login later tonight if that works? Go onto the app store and download teamviewer quick support. Once installed open the app and send me your ID. From: Robin Luttge robinluttge@yahoo.com Sent: Friday, March 8, 2019 9:33:58 AM To: Rodrigo Rodriguez Cc: Giovanni Feretti Subject: Re: Screenshot 2019-03-04 at 11.53.09 AM What was the situation when he "authorized" the visit?? I have no security system. It has not functioned properly since install on October 1, 2018. Terrible businessman, Giovanni. Kind of a ripoff, actually. Rodrigo, when would you propose the remote phone login? I'm working all day, FYI. Thank you, Rodrigo. On Mar 7, 2019, at 9:37 PM, Rodrigo Rodriguez rodrigo14n@hotmail.com wrote Hello Robin Unfortunately Gio has brought to light his financial situation and is unable to pay for me to go and do the on-site visit. So as soon as he is able to pay for me to go out and do the on-site I will let you know. Sorry for the delay. If you like we can try to do a remote login to your laptop to see if system is online and check all settings. Also we can login remotely to your phone and see what is going on. Please let me know if you would like to try the remote login on your phone and laptop. Thanks. From: Rodrigo Rodriguez rodrigo14n@hotmail.com Sent: Tuesday, March 5, 2019 8:09:08 AM To: Robin Luttge Subject: Re: Screenshot 2019-03-04 at 11.53.09 AM Sounds good see you then. From: Robin Luttge robinluttge@yahoo.com Sent: Tuesday, March 5, 2019 7:59:02 AM To: Rodrigo Rodriguez Subject: Re: Screenshot 2019-03-04 at 11.53.09 AM Rodrigo, I accept and confirm the appointment. I will see you on Saturday, 3/9, between 8:00am and 9:00am. Thank you. Sent from my iPhone On Mar 4, 2019, at 8:28 PM, Rodrigo Rodriguez rodrigo14n@hotmail.com wrote: Hi there. Gio has approved a onsite visit. The earliest I am available is this sat from a time slot of 8am to 9am. Let me know if that works. From: Robin Luttge robinluttge@yahoo.com Sent: Monday, March 4, 2019 11:55:58 AM To: rodrigo14n@hotmail.com Subject: Screenshot 2019-03-04 at 11.53.09 AM Please schedule tech visit. This is a $5K failure at this point. I don't want to take legal action. I just want everything I paid for. Thank you. Image-1.jpg Sent from my iPhone

Giovanni is a true professional Knows the products and…read moretailors the system for your needs. Honest and reliable. Follows up on all requests and delivers what he promises Service is great and everyone at the call center is polite and responsive