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Direct Protection Security

3.9 (117 reviews)
Closed 8:00 am - 8:00 pm

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Services - Direct Protection Security

Security monitoring services

Security system installation

Security system repair

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Control panel

Spoke with Charles today got a good price for the cameras and installation. Armando C. came the same day and set everything up, this guy is a complete professional and perfectionist, couldn't be happier with the install

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1 month ago

allen larson did a very good job very helpful and quick great work ethics and great person and easy to work with

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8 months ago

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9 months ago

Can't say enough about the amazing team over there , first class experiences ence from start to finish

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2 years ago

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10 months ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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3 years ago

Direct protection is an ADT dealer great service and the technician are very skilled I would highly recommend them for your security needs

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3 years ago

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13 years ago

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2 years ago

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6 years ago

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4 years ago

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4 years ago

Jesse, Adan, and phone operator were all experts! They were all so kind, professional. They made the process so easy!

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3 years ago

Oscar fid a great job as an installer i will recommend this company because the great installer you have thank you I appreciate you

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8 years ago

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8 years ago

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5 years ago

After a long process with this company and ADT they have tried to remedy the situation and I appreciate that

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3 years ago

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5 years ago

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4 years ago

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6 years ago

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7 years ago

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7 years ago

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6 years ago

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4 years ago

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9 years ago

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Sarah R.

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9 years ago

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4 years ago

This is overdue. Sonny and the team were informative, efficient, and saved me a ton of money. Thank you!

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10 years ago

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8 years ago

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16 years ago

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7 years ago

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7 years ago

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12 years ago

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Ask the Community - Direct Protection Security

Review Highlights - Direct Protection Security

I am very pleased and feel secure with the services Sonny and his team have provided to me.

Mentioned in 22 reviews

Read more highlights

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Freedom Alarm - Professional, goal-oriented, friendly service when you need it most.

Freedom Alarm

(24 reviews)

FREEOM ALARM, INC. DESERVES 1,0000 STARS FOR PROFESSIOSALISM, CUSTOMER SERVICE, PUCTUALITY,…read moreINTEGRITY, AND HEART! It is with awe struck tears flowing down my face that I am writing this review! I am a born again Christian who prays about everything. I am, also, a widow who depends upon Jesus for my every need. A year ago my alarm system of 20 years stared giving me issues. The alarm company I use said it was time for a new system. I ordered the one that they recommended and they installed it. Recently I began having issues with one of my sensors. I changed the battery as instructed. A week later, that same sensor started setting off my alarm at all hours of the day and night. I called my alarm company and was told that it would cost me a good amount of money to have them run a diagnostic and fix it; but that it would be money well spent or I could discontinue to use their services. I was shocked and heartbroken. I felt abandoned. I tried calling three different times over a course of about ten days. I just wanted to ask them if they thought I might be able to order a new sensor and change it myself or if they thought it was a faulty system that I should return to Amazon. My calls have still not been returned. So Thursday night I took this problem to Jesus in prayer. He led me to google "Christian Family Owned Alarm Companies in Antioch". I didn't even know there was such a thing. However, when I plugged that in, Freedom Alarm Company popped up. The reviews were amazing! On Friday I called Freedom Alarm Company to get a quote from them . I was pleasantly surprised that within moments James called me back. He patiently listened to my story, was so kind and friendly, asked me questions about my system, had me send him pictures, and then said, "I have been in this business for 26 years. and I am not familiar with this system. Let me just come and take a look at it and see what we can do. If its an easy fix, we'll just take care of it for you." We scheduled for him to come the next morning, which is now Saturday. He arrived on time, looked at my panel, looked at the sensor, and within moments, he had figured out the problem and explained it to me. He decided to put another set of new batteries in, and fixed the sensor case using tape on the inside to give it a snugger fit. He, also, spotted the loose sensor on my sliding door and quickly did the same. As I reached for my purse to pay him, He said, "No, I am not taking any money. This took me no time at all. It was an easy fix." I tried to insist. I said, "Let me pay you for your time. This is Saturday. You took the time to come and I am not even a paying customer of yours. You spent your gas to get here." He looked at me kindly but firmly and said, "I am not billing you for this. I do not want your money. I do not need your money." That is when the tears started. I knew in that moment that one more time in my life Jesus had indeed shown Himself strong on my behalf over this challenging situation when He led me to FREEDOM ALARM. I asked if I could at least pray with Him. I prayed a blessing over this man's life. Then I asked him, "What makes you do this? Why are you so kind?" He answered with joy and a smile on HIs face, "I lost my dad several years ago. My mom is alone. I try and treat people the way I want to be treated...the way I want people to treat my mom." As I shut the door after him I couldn't stop crying. I thought, 'Was that an angel in disguise?' However, I then remembered all of the amazing reviews I had read, so I know James is a real human being. He just happens to be an extraordinary man with a huge heart; and God uses Him in extraordinary ways to be a blessing to the world around Him. Moving forward I will be highly recommending Freedom Alarm to everyone looking for an alarm company or anyone who has any alarm repair needs. When the time comes for me to get another alarm, I will be reaching out to Freedom Alarm. JAMES 1:27 - PURE RELEGION AND UNDEFILED BEFORE GOD AND THE FATHER IS THIS, TO VISIT THE FATHERLESS AND WIDOWS IN THEIR AFFLICTION, AND TO KEEP HMSELF UNSPOTTED FROM THE WORLD.

I make sure to read all the Yelp reviews and get recommendations from friends I trust before I even…read morechoose a business. I read how James would show up at the house when an alarm was tripped and that he always carries. I said THAT is the man I want- someone who stands behind his business and brave! Also one of my close friends who I trust her opinion highly had recommended James as a business and personally knows him and gave high praises for his integrity and as a person! So I was feeling good about my choice and he followed through! I like that he was willing to help anytime you need him to just call him! I believe in layers of security for my house. He thinks a lot like I do and he will best tell you what is best for your particular house and situation which is great. Took a lot of work, but I feel better that it is done. I like the night vision with the alarms and the very clear pictures. I had other cameras before which can be grainy or blurry but these pictures are very clear. I like the panoramic views too which cover a lot. Better to have someone local as your alarm company as well and have a relationship with the local police. Very professional and one of the good guys! He goes above and beyond which is my criteria in giving 5 stars to the best! I liked how he also cleaned up all my other wires, cleaned up after himself, made it look pleasing to the eye, etc. Nice assistant as well and very polite. So, a solidly good company with lots of integrity which is so important in the security field and in today's world. I support local businesses and this is one I would stand behind especially for something so important as your family's security! Did a phenomenal job!

Connect & Protect

Connect & Protect

(3 reviews)

Carl is amazing! He had to set up a stereo system for me with a very finicky turntable. The…read moreturntable needed to be recalibrated after a move, and Carl called Sony tech support as well as the shop in Sonoma County where I bought the turntable years ago, and he did it himself! Keep in mind this was not his problem. He was just determined to get everything working for me, and he did! He had also recommended new speakers for my system, which I got, and they're wonderful! Then he didn't want to charge me for all the extra time he spent with the turntable. I paid him twice what he asked for, and that wasn't even enough. Faith in mankind restored!!

After my home got broken into i called a few places to get estimates on an Alarm System. Carl came…read moreout immediately to take a look and not only did he have better prices than the other people that came out, he was very savvy about where i should place the cameras i wanted installed. I ended up getting an entire Home Automation Package from him. For security system I ended up getting a 5 camera set up with DVR, he hooked up a live feed TV that i keep in my closet, and a shattered window sensor. Carl also installed the app on my phone so i can view my live camera feed anytime. He hooked up a Ring doorbell and set that up on my phone also. The initial setups took some time to getting used to and he didn't just install and leave. Every time I have contacted him with questions he has been available to help. The other items Carl did was install a Nest Thermostat. Which is great because sometimes i leave the house and forget to to turn the AC or Heater off. Again, with my phone, i can now adjust or turn my thermostat on or off without having to go back to the house. Lastly Carl installed my House Vacuum System. I love the system he installed and have not had one issue. I use it every day. Especially the sweeper vacuum in the kitchen. Carl was very informative and never tried to oversell me on anything i didn't need. I haven't had any issues with any of the products to date. He also made sure to clean up any mess he made while installing everything. Professional Service. I highly recommend to have Carl come out and give you an estimate of what you need. I really don't believe there's anyone out there providing this level of service for his prices.

Beyond Sound

Beyond Sound

(11 reviews)

I had inquired to neighbors and an Interior Designer for a reference on an excellent home audio…read moresystem that included upscaled systems and installation. After several quotes and on-site interviews at my home I settled on Beyond Sound. Mike, the Owner and another employee did a thorough walk-thru and discussion of what I was expecting along with my budget. The system was purchased from several distributors who inventoried upscale audio & video products. The installation started in about two weeks, per Mike's estimated schedule. The install took a couple days including wiring up in the hot attic and down the inside of walls. When completed Mike took lots of time explaining the remote system along with my iPhone connection. Wow, what a sound system with the beautiful TV. Who needs to go to the theater for the perfect sound and picture. I have it all. The finished product and install was on time, within budget, and I actually like Mike, the owner and his employee, who treated my Wife and I like the valued customers we are. I've called the company a couple times for software assistance when I've upgraded my WiFi with quick response. Save yourself some time and effort and request a quote from this company.

Mike McKinley super easy going guy. Installed 3 of my nest cams, looks super sweet! Very polite…read moreand professional and his installs a reasonably priced. We are very pleased with his work. We'll be calling hopefully soon when we get our dream surround sound.

Scheer Security Alarm Systems

Scheer Security Alarm Systems

(31 reviews)

Called doug out with scheer as this was the 3rd company i have called and the other…read more two wanted to replace everything. the house was built 20 years ago and hard wired have had several issues after doors installed with the wires so had a couple wireless contacts installed. the other two companys told me the wireless was the only way to go. they wanted to replace everything and i mean everything. Doug showed up before i got home and looked at the house from top to bottom. asked me what was going on. looked at main board, smoke detector i mean he checked everything. wrote down alot of notes and then asked for email. the next day got the estimate along with explaining everything that was needed and the cost. called doug and he explained everything over the phone. after that i told him to schedule it. he stated the office would schedule as i said i could only do a thursday or friday. the next day patty called me and asked what worked best for me. informed me of how long it would take. she scheduled me on the day i wanted. As a busniess owner getting treated this way feels so good. i figured by going with scheer im saving alot by only getting done what is needed along with a few upgrades that i decide not the company. im so happy my last company i called has come to help me. Thank you doug for your honesty and professionalism. its great to meet someone with the same traits as myself.

Deceptive Promises & Poor Support After 18 Years…read more I have been a loyal Sheer Security customer for 18 years, but my recent upgrade has been a complete nightmare. I agreed to upgrade ONLY because I was repeatedly assured that I would be able to install the software and stream live footage from my cameras on my MAC Desktop. Patty came out to my home and specifically told me everything would work with my system. Then the installer arrived and said my computer software was "too old" -- even though the desktop was only 2 years old. When we could make sense of buying a new MAC desktop - we purchased ANOTHER brand-new computer, and the Apple store confirmed it was compatible with the software being used by our security system. Yet the system still won't work because now we are being told that the problem is no longer MY software, but the security company's software has been updated. When I asked for a technician to come out and fix the problem, I was only offered a remote attempt at correcting the issue -- which did nothing. At no point did Sheer Security disclose any limitations or risks with the upgrade. It has become clear that the system I purchased was never suited to meet my requirements. After nearly two decades of monthly payments, I've paid for features and services that were never delivered. Instead of standing behind their promises, they continue making excuses. I feel completely misled and taken advantage of. If you're considering Sheer Security, think twice. They do not support their customers or the products they sell.

Safe and Sound Security - parking lot avigilon cameras.

Safe and Sound Security

(135 reviews)

Uptown

Amazing service all around~! I can't say enough for this company, out of alll the new…read morecontractors/services we had to hire with moving, this company (especially Matt and Scott) have been the coolest, most laid back but also efficient and attentive to detail- super responsive and understanding with requests and questions. Ami helped to coordinate installs was a total Angel because our schedule is Hectic and our project of sorting out multiple old systems, broken sensors and contacts, and a mess left by the old company (nothing was labeled or organized) required multiple visits and at odd times- I really appreciate that the installers were committed to doing everything right even though it took more equipment and time than we originally anticipated. Also love the head engineers that are familiar with lots of systems to help with random WiFi/network errors. The systems themselves are sleek and easy to use with the app. The sensors can be delayed or disabled for certain purposes. I also accidentally set off the alarm silently, they called me and the cops, and were able to call off the cops easily once confirming it was me. Lots of nice safety features to this alarm which Scott tested to make sure they worked as needed :) We compared to another well know local company that seemed a bit outdated (no app access/control) and a giant national company (expensive setup, less local, not as individualized attention). Ultimately chose safe and sound for the excellent customer service and highly recommend!

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

Direct Protection Security - securitysystems - Updated May 2026

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