We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

I asked this company to check the defunct HD on my relatively new CCTV. They said they don't work…read moreon systems they didn't install. They said they would sell me a new system. The cost for a new system was in the thousands. I called a computer repair company in Walnut Creek. They replaced the defective CCTV HD with a much greater capacity industrial quality CCTV HD in a matter of minutes! Cost of the industrial quality CCTV HD (4 times larger capacity than the original HD) was $150.00!!! Works great !!!

I recently decided to upgrade my security system since technology has come a long way in 10 years…read more California Security Cameras did the upgrade for me and the entire experience was exceptional from start to finish. A quality security system is truly invaluable when you consider the peace of mind it brings, and this is a company you can absolutely trust. The process began with excellent communication from the office before any work was even scheduled; they provided quotes in a timely manner that were easy to understand and fit perfectly within my budget. What impressed me most was that they use only quality equipment, and Israel took the time to review both what I needed and what I didn't need, which was equally important to me. Israel and his team can be counted on to show up right on schedule and complete the work in a timely manner. The installation itself is top-quality, with a lot of care going into strategic placement to ensure total coverage. Before any work started, Israel walked through the property with me and openly listened to my needs before deciding on the final camera placements. Additionally, they are respectful of your home and animals while working. they take care to close gates and doors when coming in and out which was important to me. Once the installation was complete, he tested the entire system, ensured all cameras were adjusted properly, and then personally went over how to use the system. I'm the type of person who asks a lot of questions about projects before, during, and after, and Israel and his team made sure that I fully understood everything before wrapping things up. If you are looking for a professional, reliable security team, I highly recommend California Security Cameras!

Isreal took the time and was extremely helpful. He solved our issue and explained everything in…read moredetail. We also had great customer service leading up to the appt.

Outstanding and professional. I evaluated several different companies and Intelliguard was the…read moreonly one that took advantage of the fact that my house was pre-wired for sensors when it was built. The national companies didn't care, they would only install wireless units. During the install, one of the technicians called the owner to get guidance on what do do with a sensor. I was in the other room, but the call was on speaker phone and I clearly heard the owner state "If it was my house, I would do it this way... so do it that way" (which was more difficult for the installer, but I agree - it was the right way). That example should tell you all you need to know about this company... But there is more.. The crew that did the install put in extra time to get the job done in one day, then the supervisor came back and double checked everything personally. You cannot go wrong with this company!

Excellent Company used for new security camera system 30 count…read more Definitely, use them again. Joe Eagles is an amazing teammate of Sarge and very professional to my email requests after system has been up and running for for over a year. Great on support after sell you the system. I would hire them again! Billy Lopez General Wood Products gogwwp.com

Yes. Everything went well. The issue was solved as expected. My experience was excellent.read more

Sergii visited my rental to quote my project. While on-site, he provided troubleshooting and next…read morestep guidance to my renter, even offering his router for overnight monitoring. His pricing was in line with the best quotes. We're pleased with the resolution. Highly recommended.

Brian is the owner provides awesome customer service. We been using Pro-Tech the last 5 years for…read moreour home alarm, video security camera, and Ethernet wiring.

Pro-techs is one of the few companies we could find that installs 3rd party cameras. We bought…read moreReolink wireless solar cameras for our community outdoor spaces to save on installation costs, and Brian and his team set them up easily. I deducted a star since I felt the sales rep wasted our time (it was very difficult to try to politely end the video call with him) by trying to tell us that consumer-grade cameras weren't going to meet our needs and he tried to upsell us by showing an unrealistic simulation of how fuzzy the images would look compared to their systems he wanted us to buy. Brian wasn't able to get one of our pre-existing wired professional camera system to work, and he dropped communication and delayed appointments by months several times while this was all happening, but I appreciate that he didn't charge us for this, so I'm just adding this as an FYI.

Orkhan went above and beyond to help me at short notice. I had a major crisis protecting my…read morepremises during construction with break in's happening earlier in the week. The company that installed my ubiquity system left me high and dry in an absolute time of need. Orkhan was able to diagnose issues i was having with perimeter alerts and my alarm system and set up critical notifications. He understood my concerns and was a true partner in assisting me based on very specific requests. Needless to say, he will be taking over the management of my systems moving forward. I highly recommend him to all.

Orkhan is absolutely amazing . He's incredibly prompt, reliable, knowledgeable, ethical, and…read moretrustworthy. I will use him again for all security needs I recommend him without reservation Thank you

I hired them to install my 4 Eufy POE NVR camera and NVR and to install two Ethernet cable outlets…read morewith cables. They were very reasonable prices. I loved that they wore shoe covers before entering my house. They vacuumed everything when finished. They did a good job on the install. The wires are very well hidden and organized. I like it that they took the time to also set up the cameras on my phone and tested to make sure the Ethernet cables were working. Good attention to detail and due diligence. I look forward to hiring them again in the future. They also arrived on time.

They came out and mounted our Samsung Frame tv. Guys were all nice, quiet, quick and efficient…read more Super fair pricing and nice experience all around. Would recommend!

We have had abs for 2 family generations. Doug(the owner) has sold the company and retired. My…read morefirst experience with the new buy out company will be the last! We had an issue with our alarm from early morning(4am) text messages that went out to my wife and I, as well as everyone on our emergency contact list. The text says something like Trbl zone 209....looking into it, it seems we have a zone fault: most likely a dead battery on one of our sensors. So I obviously call ABS and find out that Doug has sold the company. The new company cannot find my account anywhere after multiple calls. I finally tell them that I am an ABS customer for more than 20 years and from what I heard Doug sold the company, all the sudden they know what file to look under. I am promised a callback. This happens five different times after complaints. I finally really do get a call back promise. That never happened. I called back again and complain and say this is the fifth time I've called the lady apologizes and says somebody will call me back and tells me that they are looking into my alarm and when they come out I will need to sign a three-year contract to fix the problem. I have been a customer with you for probably close to 30 years so that is the dumbest thing you could tell me, that statement alone lost my business. If you want to come out and fix a two dollar battery on a sensor and make me sign a three-year contract I will now look for a new monitoring company. You should've spent the two dollars and I would've been a customer for another 30 years your loss.

I had ABS Alarm for several years is a good company the only thing I didn't like was when I cancel…read moremy service I called I was referred to send an email that's the way it works upon cancellation, I did It I emailed them with my request month later I get a email saying in order to finished your cancellation you need to call us I was like whattttt make no sense anyway is a good company and by the way I switch to ring way cheaper

Super fair, super knowledgeable. The job was to install Televes DATBOSS MIX LR on Eaves mount on a…read more2 story high home. The job too k around 2-3hrs and the attention to detail and doing things the right way even if it costs extra time was awesome. For a week before the job day, we went back and forth communicating parts across multiple days and the professionalism and knowledge shown was actually impressive. They even went out of their way to pick up some equipment needed for the job and charged me appropriately. I'd definitely recommend them. This is the kind of work worth tipping

Excellent installers…read more This review is a little late since the install was about 3 years ago. But I've had no issues and so I decided to give a review. I requested to install an 85" TV in the living room with a Sonos sound bar and separate wireless subwoofer. I also bought a PS5 and asked them to install and route the wires. I asked for high quality wires that can handle 4K or higher and they made sure of it and showed me the box/manufacturer of the cables. I did buy an expensive TV mount but they told me that I would be better off buying a cheaper cost mount that extended better and recommended me one from Walmart. They weren't wrong. So I returned the expensive one. I appreciate their expertise and recommendation. They knew that I was very picky on installation details, routing wiring (especially hiding visible wires), mounting location and they did an excellent job. I would definitely hire them again.