Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

We have been slowly switching all of our AV; security cameras, and local wired and wifi network…read moreover to Full Spectrum. Their quality is top notch. My latest add was a NAS to house a lot of educational and Great Courses videos and CDs, we collected during the Pandemic. They definitely walked me through all the equipment and software choices and helped me with scripts to load my collection.

We have a big complicated AV system we asked if they could take over and help us fix as the…read moreinternet was not working. They came by and looked and told us it was a bigger problem they could not fix and would send us a quote. The quote included several pieces of equipment that were priced 2-5x retail. FSTG-DREAM-PRO 10G Cloud Gateway with 100+ UniFi device / 1,000+ client support and 3.5 Gbps IPS routing. was quoted as $999.99 when it retails for $379 FSTG 10Gbps SFP+ Direct Attach Cable (1meter) was quoted at $29.99 when it retails for $15 OvrC Pro Lifetime License + Hub, non-locking barrel connector power connection type was quoted as $999.99 when it retails for to $199 *note this is only available to authorized AV dealers but a 5x mark up is insane I asked why and was told it was small business markup and was told quote "It includes sourcing, shipping, platform fees, payment processing fees and more that our clients may not originally consider. The raised price also covers our regular remote network maintenance, ensuring your network continuously runs at peak performance following the conclusion of the project. A large portion of business model is our post-install support and efforts to create peace of mind for our clientele regarding our systems." However on that quote was also a $70/mo service plan that was supposed to cover the aforementioned post-install support. I asked about the double charge for support and asked if I could bring my own equipment and they ignored my email So this company is SUPER SHADY and please review your quotes and google any equipment that they tell you that you need because 1. you probably don't need it (we ended up fixing the internet ourselves) and 2. they are probably overcharging you. Just run the quote through Claude or ChatGPT and ask if there's anything concerning in it. It will do all the research for you.

we have had considerable difficulty getting our Sonos system working properly. Ron came in,…read moreassessed the situation, and unraveled a complex mess of problems in the way our system had been put together. we are now the happy owners of a properly functioning Sonos system, and are listening to beautiful music. Ron is a natural problem-solver. Many thanks!

I've worked with First Reflection for almost a decade on home automation projects. Ron is a true…read moreprofessional and subject matter expert in the automation (excellent on Control 4) and audio/video field. The range of First Reflection to support minor service and maintenance requests to large systems projects makes them a standout and can endorse them with confidence!

Scott is the computer guy--period…read more When I had a milk-and-coffee disaster inside my computer, with depositions and presentations looming, Scott was there. While every other local computer store opened at 11:00 a.m. or later, Scott answered the phone at 8:00 a.m. and immediately helped. Seeing my computer sitting on a shelf after that spill would have been devastating. Scott understood the urgency, worked to rectify the problem, and gave me back peace of mind when I truly needed it. 24/7, rain or shine, Scott is dependable, skilled, responsive, and kind. A 100 out of 10. There is no other choice. Computer expert, computer friendly. The very best service ever. Thank you, Scott!

I had spent days being tortured by AI on how to fix the fact that my computer would not connect…read morewith the Internet. I spent money on external devices that were recommended and didn't work. Scott went through a systematic battery of tests which resulted in a very quick resolution of my issue. I didn't even have to drop off my computer, he just fixed the issue right then in there. Very impressed!

Great customer service. They had helped me to recover the DVR password even though they were not…read moreunder any obligation to do so. It's great to know that businesses like My Network Solution still around

Len recommended another router which would serve my needs better and he helped me install it today…read moreover the phone. We checked all my devices that rely on Wi-Fi and he straightened out some printer issues I was having. Everything is working great now. I highly recommend Len.

Mathew's service will not disappoint you. I found Mathew…read morebecause I needed my data recovery from a broken amazon flash drive. Before handing the drive to Mathew I have already tried different technicians and recovery services labs in the bay are. They were very slow in the diagnosis process and charges highly with no expected timeline on when the data can be recover. Mathew made this process easy. I set up an appointment to drop off my usb at his office, he was warm and welcoming to his customers while being clear and transparent on how the entire process is going to go. I know I have found the right person to help immediately after spoken to him. The service and process was exactly like how he told and he deliver the service that matches with his words and my expectations. Mathew is definitely someone who can be trusted and I highly recommend him Thank you Mathew.

Recently, we have to installed 8-double Ethernet cables around a two story residential property. We…read moremet 7-8 contractors, Matt was one of very few provided 'very simple (fixed amount) and reasonable' quote which is easy for customers to understand. We had a little concerns at the beginning because we did not see any review related to Ethernet cable installation in his Yelp, however, the technician Bill did a great job to complete our project. Although there were few difficult moments during the installation, but between Bill and Matt, they always can find good ways to resolve the issues and maintain the quality of the project. We really appreciated respected their altitudes to work with customers. We definitely will hire him back for future projects which need his expertise.

Brilliant Connectivity has been fantastic to work with. They are extremely knowledgeable and…read moreclearly experts when it comes to networking and technology infrastructure. What has impressed me most is the level of personalized attention they provide. They really take the time to understand the project, think through the details, and develop a thoughtful plan rather than simply recommending a one-size-fits-all solution. They've been incredibly thorough, responsive, and helpful in explaining the different options and making sure everything is designed correctly from the start. You can tell they genuinely care about getting the system right and creating a solution that will work reliably for the long term. I highly recommend Brilliant Connectivity to anyone looking for a knowledgeable, detail-oriented, and thoughtful networking professional.

We realized one of the most important decisions for our new home was choosing a whole home…read morenetworking system with lots of capacity and capability. As a consultant, I work from home and my wife works from home most days, so we needed a great system that accommodates lots of video calls, as well as home security, entertainment, a growing list of indoor and outdoor app-controlled devices, and strong wifi access for friends, colleagues, and family who stop by. And we also know that, in the future, nearly everything will need to be connected to the network. After weeks of searching for a solution, we discovered Brilliant Connectivity, which designs and installs Ubiquiti Unifi networking systems, the finest high-performance networks and wireless products on the market. Daniel G, the owner and founder, is a senior IT expert with deep knowledge and experience using Ubiquiti products to create customized networking solutions for his clients. And his installer, Rafael, did an excellent and clean installation that covers our entire house, upstairs, downstairs, interior and exterior. It is our pleasure to give Brilliant Connectivity our highest recommendation. Thanks to them, we have a home networking solution that meets all of our needs, and there are no more frustrating IT glitches and time-consuming DIY fixes to deal with. Thank you, Daniel and Rafael!

Used Superior Home Theater Installation for my 65 inch panel installation. Got a fair price quote…read moreand within a week they came out. Nice and knowledgeable, did a great job installing the TV flush to the wall while hiding the power and other cord via some clever techiques. Wife loves it as do i. If you are looking for home theater installation and purchasing expertise this is the team. Will be using again once i replace another panel this year. Recommend

This is my second time working with Rob for TV mounting and home theater installs. 3 years ago Rob…read moreinstalled a surround sound system and mounted our Frame TV with wires in the wall. We have been so pleased with our new surround sound. 3 years and it's still one of our favorite things we've done. When our Frame TV's backlight died (do not recommend), we were so happy with his work the first time around, we didn't bother calling anyone else. Rob and Alex are very friendly. They are extremely knowledgeable and do excellent work. It is always a good price as well. We also did a fireplace build-out so one of the speakers had to be removed for that. We had them move the speaker and mount our new (and much better) TV. Highly recommend working with these guys!

I have worked with Mark at Pacific Wired on several installations, and he is top notch. I had gone…read moredown a rabbit hole spending 10s of thousands of dollars on a complex installation that just didn't work right. Mark sorted everything out, and got everything working perfectly. When I have a problem, he is responsive, and helps me troubleshoot. Most importantly, he is fair and does not run up bills on hardware or installations without explaining everything in a thoughtful consultation. He will even test solutions first before having me commit to expensive installs. I have been burned working with more established "high end" installation shops where you just have to trust what the guys are telling you and then never hear from them again. Not with Pacific Wired. I would recommend them to anyone, and will not go anywhere else for home theater, Wi-Fi, or any other home tech needs.

I've found Chris and Jacob to be extremely responsive and knowledgeable. Most recently, both…read moreresponded in the early evening to help us solve an issue with Control4. Both were available via phone and text, and very friendly and familiar with their products. And importantly they both were instrumental in solving the issue (which was caused by another device, not the Control4). Ultimately, this is a level of customer service that we don't experience often. Top quality and as a result I'm happy to strongly recommend Pacific Wired!

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

I don't know how this company has so many 5 star reviews. For a premium price, I would expect…read morepremium value and instead got a mediocre install. Context: I initially hired Man Cave of America to mount two Samsung Frame TVs - one in a media cabinet and another on a plaster wall. In the end, the work on the media cabinet was so subpar that I did not trust them with installing a TV on a delicate plaster wall and asked them to leave. Pros: - They were able to widen an in wall hole for wires without drilling into the wall Cons: - Lack of precision. They had to drill 3 sets of holes. Any experienced mounter will tell you that Samsung Frame TVs require precision - they clearly did not understand this or have experience with this. Now I have a number of holes in my wall for no reason. - Lack of efficiency. They quoted 4 hours of work for 2 TVs. I thought this was high given prior mounting job experiences but they had good reviews so I let it slide. Mounting one TV took them no joke 3.5 hours. I was flabbergasted. - Poor communication. I noticed that the team was having trouble mounting the TV and asked if there were any challenges. They said no and said it would be just another 15 minutes. 20 minutes later, I asked them again how it's going, they said it would be 15 minutes. This pattern repeated for three cycles and I lost trust in their work. I would much rather have someone explain the challenges they're facing so I can understand the issue vs. say nothing is wrong and burn time. - Lack of attention to detail. After 3 attempts to mount and 3.5 hours of work, the TV is still not level - again, I was flabbergasted! - They left a number of tools at our house which is just unprofessional. How mediocre their work is became very clear when I had another mounting company, R8Works, install the TV on the plaster wall. The mounting took less than 1 hour, was mounted on the first try, was perfectly leveled, and was legit 1/3 of the price. I cannot reccomend Man Cave of America but highly recommend R8Works.