Paramount Home Theater

(31 reviews)

Brian is the owner provides awesome customer service. We been using Pro-Tech the last 5 years for…read moreour home alarm, video security camera, and Ethernet wiring.

Pro-techs is one of the few companies we could find that installs 3rd party cameras. We bought…read moreReolink wireless solar cameras for our community outdoor spaces to save on installation costs, and Brian and his team set them up easily. I deducted a star since I felt the sales rep wasted our time (it was very difficult to try to politely end the video call with him) by trying to tell us that consumer-grade cameras weren't going to meet our needs and he tried to upsell us by showing an unrealistic simulation of how fuzzy the images would look compared to their systems he wanted us to buy. Brian wasn't able to get one of our pre-existing wired professional camera system to work, and he dropped communication and delayed appointments by months several times while this was all happening, but I appreciate that he didn't charge us for this, so I'm just adding this as an FYI.

California Security Cameras

(173 reviews)

I recently decided to upgrade my security system since technology has come a long way in 10 years…read more California Security Cameras did the upgrade for me and the entire experience was exceptional from start to finish. A quality security system is truly invaluable when you consider the peace of mind it brings, and this is a company you can absolutely trust. The process began with excellent communication from the office before any work was even scheduled; they provided quotes in a timely manner that were easy to understand and fit perfectly within my budget. What impressed me most was that they use only quality equipment, and Israel took the time to review both what I needed and what I didn't need, which was equally important to me. Israel and his team can be counted on to show up right on schedule and complete the work in a timely manner. The installation itself is top-quality, with a lot of care going into strategic placement to ensure total coverage. Before any work started, Israel walked through the property with me and openly listened to my needs before deciding on the final camera placements. Additionally, they are respectful of your home and animals while working. they take care to close gates and doors when coming in and out which was important to me. Once the installation was complete, he tested the entire system, ensured all cameras were adjusted properly, and then personally went over how to use the system. I'm the type of person who asks a lot of questions about projects before, during, and after, and Israel and his team made sure that I fully understood everything before wrapping things up. If you are looking for a professional, reliable security team, I highly recommend California Security Cameras!

Isreal took the time and was extremely helpful. He solved our issue and explained everything in…read moredetail. We also had great customer service leading up to the appt.

Suntech

(120 reviews)

I can say without any reservation that Suntech is the best security company in the Bay Area, and…read moreI've consulted with nearly all of them. Mike and his team were absolutely incredible from start to finish while installing my full home NVR system. Suntech stands out above the rest with their unparalleled technical expertise and exceptional value for the quality delivered. When choosing a company for something as important as your family's safety, it's crucial to pick one that really understands the technology inside and out and how to optimally utilize it to secure your home. During my consultations with various security companies, I kept going back to Suntech because I just felt like Mike was the sharpest out of them all. He fully understood my situation and grasped the entire NVR ecosystem more fluently than all the others, and he has an excellent memory too! On top of that, I feel that Mike truly cares about his clients- he's not in the business only to make money, but rather to make a truly positive impact in his clients' lives. The actual installation went smoothly and it feels so much better knowing that my whole house is now covered both inside and out at every angle with 24/7 continuous surveillance. Having that peace of mind is priceless and I'm so thankful to Mike and the Suntech team for it!

Excellent service. Completed the job quickly and were very careful not to be disruptive while…read moreworking at my home. Their pricing was fair and straightforward. Recommended.

Safe and Sound Security

4.3

(135 reviews)

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

I asked this company to check the defunct HD on my relatively new CCTV. They said they don't work…read moreon systems they didn't install. They said they would sell me a new system. The cost for a new system was in the thousands. I called a computer repair company in Walnut Creek. They replaced the defective CCTV HD with a much greater capacity industrial quality CCTV HD in a matter of minutes! Cost of the industrial quality CCTV HD (4 times larger capacity than the original HD) was $150.00!!! Works great !!!

Protection Now

(81 reviews)

Eyal and Ernesto are honest, reliable, and caring professionals who made sure our security needs…read morewere met to the utmost quality. We inherited a complex system, but Eyal made sure that we could work with the system instead of replacing the entire thing (like most national companies had suggested). He took matters into his own hands to resolve issues that stemmed in the process of making the system our own and treated our case with attention and urgency. Ernesto was also a phenomenal tech and took detailed steps to ensure that our security system was up and running smoothly. At a time when many companies cut corners and try to upsell customers, Eyal is a breath of fresh air. We would heartily suggest working with Protection Now to everyone!

Eyal with Protection Now did an outstanding job installing a camera security system at my parents'…read morehouse. After my father passed away, my mom, my brother, and his family were the only ones remaining in the home, so getting the security system installed gave us much-needed peace of mind. Eyal was patient, understanding, and sensitive during a very emotional time for our family. He was professional, respectful, and made sure everything was done right. I highly recommend Eyal and Protection Now.

Johal Solutions

(77 reviews)

Dan did an outstanding job installing security cameras at our home, and I can't recommend him…read morehighly enough. From the very beginning of the process to the very end, he was extremely professional. He went well beyond just installing the cameras--he took the time to understand my preferences and worked with me to come up with solutions given both the constraints of the house and exactly what I was looking for. He came up with creative ideas and was incredibly meticulous throughout. It was clear he genuinely cared about the house and about getting everything done in a neat, clean way. I'm particular about cables being hidden and out of sight, and he took that to heart and made sure everything looked tidy. All around, he did an amazing job.

Wired ethernet thru the attic. Good work. Came by first and gave an honest scope of work…read morerecommendation. Honest quote. Trustworthy guy.

Valley Alarm

(3 reviews)

My Ademco Vista 20p suddenly died in the middle of COVID and in the process of fixing it myself, I…read moresomehow damaged my transformer. After installing a replacement transformer, I was continuously getting low battery messages. I called Valley Alarm hoping they could send someone out to help me get my alarm back up and running and although they didn't end up coming out to fix it, Al was extremely professional, courteous, and honest on the phone and made some great suggestions on troubleshooting the issue and how I should try and go about getting the alarm working again. Low and behold, Al's advice worked and I was able to get my alarm up and running and I saved a bit of coin too by doing it myself. Valley Alarm is one of the last few remaining honest local independent alarm companies. When I move off my current monitoring, I intend to move my business to Valley Alarm. Valley

I've had Al come out a couple of times to work on my system. I find him friendly, courteous, and…read moreprofessional. His prices seem about market rate, as I compared with one other company. He was more dependable than a Pleasanton company I called who never even got back to me after promising to do so.

The Remo Group

(269 reviews)

Outstanding Service!…read more I can't say enough good things about Rhemo. He went far beyond what I expected from an installer. After discovering my Starlink system had been activated under the wrong service plan, he took ownership of the problem instead of simply saying it was a Starlink issue. He documented everything, submitted a detailed support ticket, and continued working through the process until Starlink corrected my account. I trusted Rhemo enough to give him access to my Starlink account and simply told him, "Make it happen." He accepted that responsibility without hesitation--and he delivered. Because of his persistence and professionalism, my internet was up and running correctly within 24 hours. He was knowledgeable, patient, and genuinely cared about making sure I had a working system before considering the job complete. In today's world, it's refreshing to meet someone who takes ownership of a problem and sees it through until it's resolved. Rhemo exemplifies that kind of integrity, professionalism, and commitment to his customers. If you're looking for someone who stands behind his work, takes pride in his craftsmanship, and genuinely looks out for his customers, I highly recommend Rhemo. He doesn't just complete the installation--he owns the outcome. Thank you, Rhemo, for turning a frustrating experience into a positive one!

Great guys. Professional job and done in a very reasonable amount of time. They removed a dish for…read moreus and all associated wires and did a very quick and efficient job. highly recommended!

365 Secure Home - ADT Authorized Dealer

(58 reviews)

I am thrilled with Cory and his amazing team!!! We recently…read moremoved into a new home, and I wanted to find a company to install security cameras as soon as possible. Cory responded right away with a competitive quote so I decided to hire them. After coming out to assess the job, Vinnie actually recommended a different camera system than the one I originally planned to use because it had better technology and would better suit our needs. I really appreciated their knowledge and expertise. Fortunately, the cameras he recommended were in stock locally, so we were able to purchase them the same day the installation was scheduled. The installation was a big job-they had to go underneath the house and run wiring through many access points for all seven cameras. They handled everything efficiently and with great attention to detail. The final result looks amazing and everything works perfectly. I am absolutely thrilled with the outcome and the quality of their work. I would hire Cory and his team again in a heartbeat and highly recommend them to anyone looking for a security camera installation. These guys checked all the boxes for me.

Had a project to replace my old lorex system with one I got from Costco. Cory's initial response…read morewas quick and gave a reasonable quote. I sent pictures of the positions of our current cameras to be replaced to Cory. Dusty and Vinny came out and did a quick walk around of what they were going to do. Found out they would leave some of the PoE cables exposed without using UV resistant cables. Work was completed in half a day on installing 8 cameras and the system was running perfectly. After they completed the installation and left, I discovered our OTA reception to our tv was poor. I went up in the attic and found the antenna was damaged. Luckily, I was able to correct the antenna enough to get a good signal to the tv. I also noticed that they forgot to remove one of the old cameras. Contacted Cory and he said they would come out to remove the old camera. After 2 scheduled times to come out, Cory said the installers didn't remove the camera because it would leave a large hole. There was no further contact from Cory concerning removing the camera. I ended up removing the camera myself, which only left 2 small screw holes. Overall the cabling looks great with only short sections of the cables exposed and not in direct sunlight. We just wish that the installers would have let us know about the damage to the antenna, since mistakes do happen and that after the work being completed their follow-up was better.

Atla Smart Homes

(92 reviews)

Great service! Have used this company a few times and the work is always top notch. Would highly…read morerecommend!

Excellent work. Will definitely hire again if he is available but have not had any responses so not…read moresure if still in business or not

A/V Doctor

(103 reviews)

Called Aaron a few days ago to inquire about having our TV mounted, which we've had for a while and…read morewanted to finally get up to clean things up. He responded quickly, showed up on time (early actually), and was extremely knowledgeable. Once he arrived, I explained that I had been going back and forth for months between upgrading to a soundbar with a sub or investing in a full audio system (receiver, towers, sub, etc...). We spent well over 30 minutes talking through the pros and cons of each, along with important things to consider like the size of the house and living room. Ultimately, I decided that I will be upgrading our current soundbar to a newer and nicer one in the near future. He was extremely polite and patient, taking the time to explain terminology and concepts in a way I could easily understand as we installed and set things up (picture and display settings, 1080p vs. 4K capabilities, audio/video/HDMI cables and what they do, device "switches," and how everything works together) as he was installing things so I'll be able to manage it myself down the road. And he came with mounts and equipment that was better than what I bought and was cheaper as well. I highly recommend him and will definitely be calling him again in the future.

Aaron came on the same day and was very friendly and helpful. He knows his stuff, and was…read morereasonably priced. Don't hesitate to hire him. Thanks Aaron

Sightpro Solutions

(59 reviews)

Wanted to install unifi security cameras throughout our house so needed new Ethernet wired. The…read morescope was a laundry list of items: - 12 cameras (both indoor and outdoor) - added support for existing ring system alongside unifi camera system (so Ethernet wiring plus convenient 120v outlet near ceiling) - added new solar powered lighted house numbers - completely redone the network cabinet and made it clean and the wiring organization is on point. - repositioned security cameras to be more privacy centric - acted as a knowledgeable consultant on both wire organization, camera positioning, and has enough technical plasticity to understand what could be optimized from a visual and practical standpoint while completing the job on time - still maintained communications for additional troubleshooting In all the value I got from this company was immense and will use them again in the future for home audio entertainment and possibly other projects too.

We had done a full camera system upgrade with another vendor, but they weren't very motivated and…read moredidn't want to come back to finish the last camera. I found Alfredo on Yelp and reached out for help activating it. He was honest and upfront that he wasn't very familiar with our system but willing to give it a try. He came out, took the time to understand the setup, and got our newest camera working. Since the first experience was positive, we opted for Sight Pro for another job. Overall, we're pleased with the team.

New Citi Locksmith

(144 reviews)

I was having a problem with my van alarm going off randomly so I stopped by to check out the…read moreproblem. He repaced the battery in my FOB and that was it. Such an easy fix I couldn't be happier.

Mr. Kuldeep is extremely HONEST and PROFESSIONAL in that he knows his craft. He provided wonderful…read moreservice, solved my problem and a couple more I was just living with without realizing it. Very reasonable price. Great attention to detail and willingness to take the time to do the job right. Experience could not have been better. Thank you New Citi Locksmith.

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