I work customer service in a highly technical field. I repair high end luxury vehicles. It's…read morealways in my mind that I'm handling the first or second most expensive item most folks own. Second only to their homes. I'm well aware of the exacting standards needed. The self discipline needed and the attention to detail and care for details needed to restore someone's prized luxury vehicle. Those same standards apply to working in or on someone's home. My previous reviews explain how I met Jake at Barker Tech. This is a new review with new perspective. It's been over two years since I paid Jake and shook his hand. In those two years Jake has reached out 3 times to check on my home and his work. It just seems to be how he is. In those two years I've reached out with some admittedly stupid questions and each time he's addressed my concerns without any snark or down talk that some techie guys use when speaking to plebes. I needed additional home tech stuff and naturally I reached out to Jake. His response was timely given his work load and he immediately offered elegant solutions to an inelegant problem. (Someone in my neighborhood is actively using my gravel yard as a dog pit stop and leaving me nasty surprises ). Jake offered some very clever options up to and including an outdoor speaker paired with my existing camera system (that he installed ) to politely ask the offending dog owner to remove their dog waste. Ultimately my wife vetoed the idea of me having the ability to leave audio messages for bad neighbors. But Jake's suggestion of an upgraded new camera with AI facial recognition and a wider field of view was perfect. Within a week Jake personally came back and upgraded the camera thus negating the one small blind spot the offender had been using. He kept his word. He sent me tutorials and worked with me not even being home to ensure that I was 100% satisfied with my upgraded surveillance view before leaving. Setting standards and holding yourself to them are key to excellence. Keeping your word and delivering what you promise are key to excellence. But. Excellence isn't derived from robot like adherence to guidelines. It's a combination of many intangible things. It's rare these days to encounter true excellence in almost any field. Jake at Barker Tech is an excellent example of excellence in action. Trustworthy. Reliable. Professional. Meticulous. Passionate. Informed and informative. Personable and Diligent. I'm a client for life.

It's not often you come across someone in business who reminds you that basic human kindness still…read moreexists. Jake at Barker Tech did that for my wife and me. Our home has an older AV system installed years ago by another contractor. Over time, the system became outdated, complicated, and the contractor became harder to reach and increasingly expensive. My wife and I separated several years ago, but she still lives in the home and has always struggled with the universal remote and the setup's complexity. Recently, she called me in distress because she couldn't turn on the television in the living room. Under normal circumstances, that would be a small inconvenience. But my wife is currently battling stage-four ovarian cancer and only has a few months left. All she wanted was the simple comfort of sitting on the couch and watching TV. I called Jake and explained the situation. Without hesitation, he said he would come take a look. The next day, he and one of his technicians, Wilson, showed up and spent over an hour patiently troubleshooting the system until they got everything working again. When the work was finished, I asked what I owed him. Jake said there would be no charge given my wife's condition. I was honestly taken back. In a world where it often feels like everything is transactional, Jake chose compassion instead. This wasn't just good service, it was humanity, and I'll never forget that kindness. If you're looking for someone who truly cares about his clients and takes pride in his work, Barker Tech is the real deal.

I had no idea that I could get blazing fast internet by putting in wired in wall ethernet ports. I…read morehad an old mesh system that was doing a horrible job extending my signal throughout the house. My sister told me she had her house "wired for ethernet," and they were very happy. I called Enterprise Communications and they were wonderful, patient (especially Ricardo--you may be able to tell I am not a techie). I needed fast internet for a therapy practice) that was affordable. They had ample availability and installed my new "drops" and a switch in about 4 hours.... I highly recommend=== wish I had called them years ago....My ISP is Sonic and now my wifi is everywhere and fast fast fast... :) YIPPEE~

I recently had my Cameras NVR PoE system installed by Enrique, Ricardo and one of their team…read moremembers. I also had 4 ethernet data lines installled. Their work was swift, professional and neat. They provided family friendly quotes for the bid. I went with them over a big company, cause they were brothers, wanted to give a family a chance over a corporation. I will do work with them in the future and recommend to others. Blessings to your business and familes.

We realized one of the most important decisions for our new home was choosing a whole home…read morenetworking system with lots of capacity and capability. As a consultant, I work from home and my wife works from home most days, so we needed a great system that accommodates lots of video calls, as well as home security, entertainment, a growing list of indoor and outdoor app-controlled devices, and strong wifi access for friends, colleagues, and family who stop by. And we also know that, in the future, nearly everything will need to be connected to the network. After weeks of searching for a solution, we discovered Brilliant Connectivity, which designs and installs Ubiquiti Unifi networking systems, the finest high-performance networks and wireless products on the market. Daniel G, the owner and founder, is a senior IT expert with deep knowledge and experience using Ubiquiti products to create customized networking solutions for his clients. And his installer, Rafael, did an excellent and clean installation that covers our entire house, upstairs, downstairs, interior and exterior. It is our pleasure to give Brilliant Connectivity our highest recommendation. Thanks to them, we have a home networking solution that meets all of our needs, and there are no more frustrating IT glitches and time-consuming DIY fixes to deal with. Thank you, Daniel and Rafael!

I brought in Brilliant Connectivity to do a WiFi upgrade for my employer, who was having a lot of…read moreconnectivity issues trying to work from his office in his large Alamo home. Daniel & Raphael are a great team and they do very clean work - friendly, professional, and super fast. They got the whole place wired up and humming within a day. Additionally, I hired them to take care of a home w/ a guest house in Napa, and the guys dialed in that property too. Getting them great coverage through the main ranch house and then running a trench to wire up the guest house in the back of the property. 5 stars!

Kurtis's team set our house up with a wired and wireless network and security cameras. He also…read moremounted our TV on the wall and hid all cables to make it fit well in our living room. Aside from being very knowledgeable about his domain, Kurtis and his team are also able to think creatively about different solutions. The pathway they created for all the wiring took them a great deal of effort, but it's almost invisible, both inside and outside the house. Their team worked tirelessly to make sure everything was installed well while maintaining the esthetic of our house. Asking for small adjustments, like lowering the TV after the first installment or removing older cameras, was never an issue. It was an absolute pleasure to work with Kurtis, and I'd be more than happy to approach him again for future projects.

We had our house-wide theater system upgrade and wifi mesh installation done by Kurtis and his very…read moreprofessional team 18 months ago. I just ran into him and seeing him reminded me that I meant to write a review after I decided whether their work was worth the money. Ours was probably a small-to-mid-size job for him, but it felt big to us, and Kurtis and team were sensitive to our concerns, as well as very efficient at getting the job done. We have been extremely happy with our new TVs with upgraded sound, our extended wifi, and mind-blowing theater system in our "man cave". I 100% recommend Kurtis Company.

Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.

Well, what can I say other than WOW. John installed outside cameras about 9 years ago. Today he…read moreupgraded our system. He told me it would be so much better because day and night would be in color meaning nigh time would be much clearer. I believed him but I was skeptical. WOW was he right. John is HONEST, RELIABLE, AND makes absolutely sure you want to make changes AND makes absolutely sure you are happy with results. Thank you so much John.

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!

Super disappointed... we have used them before and were very happy. The quality is not the same…read more They came out today to mount a Samsung frame TV. The person said to make it easier he would need to drill some holes to help hide the wires. He asked if we had paint and said he could patch it. Next thing you know we have a 5"x5" hole in our fireplace along with holes in another wall. The patch was left unfinished. He said he had a paint brush initially and then later said he didn't. Pretty sure he was using a paper towel. Then told me I should paint it in an hour. Called their office and Nikki told me their team doesn't do paint or patching...ok. Why say you can? She couldn't tell me when someone would be back out and never called me back. So we have a mounted tv but now we need a professional painter to come fix the botched patch. Not to mention I spent 30 mins cleaning up after they left.

Original post from May 30, 2020 when project was done..."I just finished working with Man Cave…read moreAmerica for the 3rd time in the past year doing long wanted A/V upgrades. MCA always do top-notch work and make everything look better than I could ever imagine. During this SIP, they created a beautiful A/V installation in our garage to create a 2nd family gaming space. They also wore PPE and took appropriate social distancing precautions. I hope I have another project in the future so I can work with them again!"

We worked with Roddy and Gabby on an art bookshelf. I was impressed with their level of…read moreprofessionalism and knowledge. I knew I could trust them with any questions, responsiveness, and dedication to completing the project with meticulous attention to detail. Roddy's ability to problem solve technical issues as well as bring creative solutions made all the difference. I highly recommend Roddy and his team to anyone looking for AV/Smart Home solutions.

I was having an issue with my Lutron RA2 system due to a IP address change. I was also having a…read moremiscommunication issue with the person I had regularly been using in the east bay. I called on a Friday and was transferred to Kevin who immediately started helping me. He set up an appointment for the next Wednesday along with a detailed email of what they would be doing. As it happens the miscommunication with my regular guy resolved itself and he came by and took care of the issue. I called Kevin to cancel and it was a no issue and no drama cancellation. I would recommend SoundVision based just on this interaction, and I will make a recommendation to whoever buys our house to use SoundVision for any issues!