Ayera has been a great decision for us. During the 2 years that I have been using them, here are my comments. 1) They answer the phone quickly. Anytime I have had to call I have never had to wait on hold, they pick up. The people I have talked to in the office are always helpful and friendly. 2) We have the 60 MB plan and have not had too many issues. Occasionally there may be some lag time, but for the most part the service has been good. We do have a couple extenders in the house and I think these help a lot. 3) It is easy to set up your account online and manage anything you need. I am on autopay and it makes things very easy 4) We have had technicians come out twice over 2 years. Once when we moved in and again this week when we were able to upgrade to a higher speed plan. They had to replace the radio antenna to get the higher speed. Vance and Ryan were the technicians that came out. They are both professional, friendly, calm, knowledgeable and work efficiently. They arrive on time, introduce themselves, explain what they are going to do, and then get the job done. For me, it is the little things that matter. For example, this week when they both came out and it was wet outside from the rain, before they entered my house they wiped their feet. These little things show you that they care about what they are doing and that they want the customers to have a good experience. If you are debating about what internet to go with, choose Ayera. We have been very happy with our decision. read more

Service tech was very nice and installed the service like a true pro! He called me 30 mins before his arrival and helped me set up wifi with my own password if choice Great service !! read more

Excellent reliable connectivity and amazing customer service. I had Ayera for several years and left for Starlink but came back to Ayera a year ago because of slowness. I have the 60Mbps connection and four of us are actively browsing and streaming with occasionally game play and no issues. Glad I came back read more

Ayera seems very solid and willing to correct service issues. The problem that I have is finding a reliable VOIP for home phones to replace AT&T. Most of the providers that Ayera recommends are for commercial accounts, Vodex Communications came recommended in December 2023 are inferior - it's been over four months and Vodex still hasn't been able to complete the switch from AT&T, the owner recommended purchasing equipment unsuitable for the job and shows just all around disregard for and lacks basic competence to complete the job. Stay away from VODEX COMMUNICATIONS. read more

They have great internet for those in the country for a good price. It can have problems at times but their customer service is amazing and are always willing to go above and beyond to help! read more

Always going above & beyond and exceeding all expectations. Customer service is wonderful!

they had the crew come over and they hook me up they were great crew my internet is great no problems

The Technician Vance Haskin called me 30 minutes prior to his arrival. Very professional, courteous, cleaned up behind him, downloaded my new Ayera App, changed my networks on my computers and explained everything throughly. Even my dog loved Vance and he's pretty picky who he lets in the house! Be sure to ask for Vance if your considering their Internet service!! read more

Another great success!! Ayera techs are the BEST in trouble shooting. A year ago I also wrote a review. There is consistent excellence . I had several connect issues and each technician spend a great deal of patience resolving every issue. I should add that none of my issues had anything to do with Ayala equipment or internet speed. It was simply a couple of fine techs helping an "old guy", deal with settings. read more

Be super SUPER careful with this company. They have some cool things like no contracts and levels of bandwidth at different prices which is fantastic! BUT they will also ding you with a decent service charge when you want them to church their equipment! I specifically gave a tech instructions NOT TO TOUCH ANYTHING except for Ayera's equipment! Of course the tech did not do what I asked Ayera then proceeded to charge us $50 because he moved something I asked him not to When I called to get it taken care of, the man on the phone was unwilling to help. Basically said because the tech move an item we will be charged and that's it! I also didn't cate for his "you're a fool, nothing is going to change" tone Not a fan of that guy! So if you switch to Ayera be careful if you need any help from them. They'll ding ya read more

We have had Ayera for a few years now and we've been so happy with them. You always hear horror stories about other internet companies, but we have never had a bad experience with Ayera. Specifically today I needed help adjusting something and I was helped by Romel. Romel was super helpful, very knowledgeable, and extremely nice. I recommend Ayera every chance I get and was just reminded why today! read more

Ayera is a great company. I could not be happier. Great customer service! Being out in a rural area my internet was horrible before signing up with Ayera. Had a small issue today and they resolved my issue in no time. I would defiantly recommend Ayera to anyone that wants dependable service. read more

my only disappointment is when I live outside Ayers's service area. I have had this internet service in 3 different locations and always had perfect experience, from the people in the office that sign you up, the tech helpers and the installing crew, all the best. read more

Love this service. You can reach these people on the phone and they are always nice and helpful. They are not changing your rate every three months. It works great. read more

Great ISP. Tech and customer service are fast to answer the phones and help you. Internet is reliable and fast (base on your mps plan). Been with this company over 3+ years now with no issues. Would recommend Ayera Tech if you live in a rural area and are a gamer or like to stream movies online. read more

They have been so great! I just got my service set up today but they were so friendly and helpful with everything and it already works way better than my other wifi! read more

Great customer service from set up. Has been 100% since we had it installed, so glad I made the switch

My lady and I get our Internet service through Ayera's point to point wireless internet access service. $49 a month gets 5 megabits per second up and download on a single static IP address. Before ;you sign up for their service ($149 setup fee), a technician comes to your home to verify that your home is serviceable, since Ayera uses a line of sight microwave link. Once line of sight is verified, an antenna is installed along with a box that connects to your router or computer. Having had the other Big Guys for high speed internet and having experienced service and support ranging from mediocre to abysmal, Ayera delivers very high uptime high speed Internet access with a level of expert support that brings a wistful smile to the face of this former ISP senior tech support guy. If you are sick of the landline internet access run around, consider Ayera. read more

Finally found a great speed internet for our area. It works without kicking us off, like other providers did. The installer, Jaime, was the best. He was fast, efficient and helped with setting us up. I hope to get this at a family members house, next. They too have spotty wifi right now and live out in the country. read more

Living out in the country of Escalon, we have never been happy with what was offered to us in the way of internet providers. Ayera was recommended and we are extremely happy with the installation, office staff, and most important...our connection. I work from home and have never experienced any connection problems and we can finally stream movies without any buffering! read more

Simply the Best... Live in rural Ripon. Over the years have tried verizon, frontier, and others... no comparison... Ayera beats them all by far for service and reliability. They service both our residential and commercial. read more

Internet out on Wednesday night due to a massive storm. Phone call TO ME from Ayera on Thursday that our tower was blown down and explained their plan to resolve. Email on Friday outlining the situation and how they would compensate those without power. Saturday internet was restored. I called three times in the midst of the outage and every time they were nothing but kind. This is how every company should be ran. Excellent customer service. Thank you Ayera! read more

Arrow technologies has been a fabulous internet but to work with. I was with them for five years and never a problem. Always courteous service billing always correcting on time with extremely good monthly fees. I just moved back into my previous county and just can't wait till they open this morning to see if they service this area I'm going to be really disappointed if they don't I really don't want anybody else but them. read more

I live in the country and have battled with slow internet service from several providers for years . A friend of mine recommended ayera and i am so glad that i decided to call them and switch over to them, we now have very fast internet and are able to use 6 to 7 devices at once and stream movies. Great service from the receptionist all the way down to the tech that comes to the home. I highly recommend this company!!!! read more

I've had this internet service for over a year now, when we first got this service the internet was fast and great. We didn't worry about losing connections or worry about streaming more than one device at a time. However, these past couple months have been terrible with streaming. Can't stream a movie without buffering and getting completely kicked out from the lack of internet connection. We don't dare use more than one device at a time, including our cell phones, and we do have a top of the line wifi router. Called the company to ask what the issue might be, customer service rep ran a couple diagnostic tests and didn't find anything wrong. They offered a free week trial of the next internet package, and there was no difference in internet connection or streaming speed. I ended up canceling my service entirely, because you can get faster Mbps for a cheaper price at a different company than what Ayera offers. This company's internet is terrible at an expensive cost, don't waste your time. read more

These guys rock! I've dealt with several wifi providers over the years. They've all had major shortcomings (I won't mention names). Ayera installed their receiver thingy and got me online with no hassles. They didn't lock me in with a contract, and have adjusted my speed a couple times now with nothing more than a phone call. Quick response times, always. I hope these guys go big, because everybody deserves this kind of service. read more

The service has good latency for gaming, and it's super reliable. The customer service is excellent, and you can get a quick response via email or phone--from people in Modesto. Their referral bonus system is great! I've already received multiple credits due to friends who have signed up. Where I live there is no cable service, and satellite has too much latency. Ayera is the answer. read more