We have been a customer of Integrity Networks Fresno since 2018. They have been timely and…read moreresponsive on the few occasions that we have contacted them. They recently upgraded our routers and dish without charge, increasing our internet speeds. We highly recommend them.

Love them! Always there to help. They got me set up quick and didn't make a mess. We live in the…read morecountry and the networks works great for us. No complaints!

10/9/26 Pure Greatness everyone! There was a bit of a wait,…read morebut they were busy and it was totally worth it! Major iPhone issues! Black screen and, after a wait TYL, Joey made everything better! Got a GREAT deal and lavender iPhone 17! Simply traded in my severely messed-up iiPhone. Everything went very smoothly and Joey was Very kind and welcoming! Loving the new iPhone! Safe, clean, calm atmosphere to get iPhone set up too!! Thank you Joey and Xfinity! GREAT service & cellular provider! Highly recommended!!

So I was having a new fence put in and the contractor hit the line feeding into my house from the…read morestreet. It was only buried about 4 inches underground and was only adding to an already bad day. I reached out to Xfinity support and they got somebody out the next morning to put in a temporary patch until they could get the guys out to re-run my line. Aaman performed the patch (within 24 hours of incident) and then returned after they ran a new line up to the house (also within 24 hours). Aaman was an amazing individual!! He assured me that he'd get everything handled quickly and professionally. We relocated the box on the side of my house and he ran the new line into my office where my modem is. I'm writing this in hopes to shed some light on him, he is an amazing employee. So, to close, Thank you Aaman for your hard work and dedication to your customers. I've been very happy with my Xfinity Internet here at my home for the last 10 years. Hardly ever any outages!! I'm gonna share this story with as many as I can in hopes of his leadership seeing what a wonderful individual he is.

I just had Uverse internet installed for my parents, since their existing ISP (Clear/wire) is…read moreshutting off in November 2015. I'm writing a review hoping that it might be helpful to somebody else if they find themselves in this situation. My parents and myself have two older (7+ years) Macs running Snow Leopard. We also have 2 iPhones and a Nexus 5, and a ChromeCast. When they came to hook up the internet, the tech was helpful and friendly. Unfortunately, when it came time to test the network, it seemed to only be working reliably for the newer devices (my phone, my mom's iPhone and the tech's iPad). On my parents' iMac it caused incessant hanging, and it actually froze up my MBP's entire Finder four times in a row, necessitating a hard reboot each time. The tech's eventual answer was to 'buy a new computer.' While that might be true, my parents shouldn't be expected to dump $$$ on a new computer just because of a switch in ISP! After much troubleshooting, I came to the conclusion that it was the all-in-one Modem/Wireless Router. I don't know if there are some settings that would make it function better or not, because it was basically impossible for me to check the settings before both computers would freeze. I had to boot in safe mode to turn off the wireless in the MBP, and unplug the Ethernet from the iMac. I ended up plugging an ethernet cable into my parents' old wireless router, and then using another ethernet cable to go into the iMac and using their old wireless for the rest of the devices. I wouldn't have bothered with their device as a router, except the tech unplugged everything and insisted that it should work. Maybe for newer Macs and Windows machines, but for the people who have totally functional computers that happen to be older, it's ridiculous and wasteful to think we would throw them out because they won't play nice with their buggy router! That said, the service they are getting currently is much better than Clear, and so far has been okay. We'll see how it holds up in the next few months.

Absolute worst customer service experience i have ever received. Couldn't deliver a new phone…read morecorrectly. Then charged me for the device after the package was returned to sender after multiple failed delivery attempts. Tried to switch to a service provided and they won't provide me with a port pin to transfer my number to a new provider. They say there is a balance on my account even though it shows nothing owed. Don't worry they can give you a pin if you come to AT&T but hold your number hostage if you try to leave. Worst service provider with the worst customer service.

Seems easy enuff. Saturday evening cable box pickup. No line. In & out. More was spoken about the…read morecell service they want you to sign up for than the actual cable service i was buying

I walked in and everyone greeted me and they came to help me right away but the 2 guys that helped…read moreme where James & Steven They were very helpful and helped me what I asked for I would recommend this location fast nd out the door and no wait ....

i was at this location today ( this store 5195 n. blackstone, fresno and 1398 shaw ave, clovis are…read moreboth verizon corporate stores) i had a problem with a verizon gateway, that i received from the up the street blackstone store. i picked up the new gateway box, friday afternoon, it didn't work. went back there this morning and was pretty much told to bad. so as i said, i went to this corp store and the team there jumped all over this and took care of me thank you very much team, and thank you jacob, one if the managers. jacob took time to resolve the mistake from the non-corperate store. do yourself a favor go to the fresno or clovis verizon company store. the rest are franchises, they don't care about you, they just want to make a sale.

Came here around 2:50 p.m. to return two pieces of equipment today. We were told to have a seat and…read morethat it would only take a few seconds. We waited until 3:43 p.m. before finally being seen by someone, who then told us he was still waiting for someone else to help us. Multiple walk-in groups were helped before us. Eventually, the same guy who told us to wait ended up helping us anyway. Ridiculous! I understand that what I'm here for doesn't make money for Verizon, but this was such a simple request that should have only taken no more than 5 minutes. We were finally able to leave the store 3:46pm.

Our business uses TelePacific and has for several years. We are very pleased with the customer…read moreservice and the local rep, which we never got from AT&T. The pricing on a 3 year term was way better than what we were paying and they really spent the time to provide us a business solution rather than just selling us something we didn't need. I would highly recommend them to everyone.

We use to have Comcast business but the service would often go down and we would be out internet…read moreand phones for hours at a time. Sometimes it would take the whole day to get us back up and running. We would then switch to AT&T but experienced the same situations. Our company, H. Markus & Co. relies on our internet connection and phone service to do business, when we are down we are losing money. We found out about Telepacific but we were still leery so we held off until we did further research. Shant P. was our go to guy for all our questions and concerns. He was very friendly and knowledgeable. Our next door business neighbor had AT&T and was experiencing the same problems we were. The owner had asked me what service we were using, I told her Comcast but that we were considering Telepacific. She then went ahead and contacted them and was set up before we knew it, this was really good for us because we then had a real life Telepacific client that we could compare the services. After a month, checking in with our next door business neighbor to see how she liked the new service we decided to finaly commit and we are very happy we did. Its been a few months now and we have been down once, for about 5 minutes. To top it off the phone service is excellent, with clearer connection.

9/18/26 Complete…read morecraziness and mother thought I was too! I went in, greeted by Paul, great worker and let him know that my cell only worked with WiFi and not outside of WiFi. Also, that it worked only when I was with mother, near her cell. He smiled and knew exactly what the issue was instantly. TYL!! He said AT&T sim was still on there and just needed to be taken off. He did it. He also said it only worked around mother's cell because hers is a hotspot. Wow!! Now, it works GREAT! GREAT service, thank you Paul and great mobile phone service! Highly recommended!!

This review isn't about Xfinity stores it's about Xfinity cable/internet service. I joined Xfinity…read morein May 2021. Since then every month my bill has increased slowly. This past February 2026 it was $165, then my April bill arrives and it's $227! No explanation, no change in service, no upgrades just a giant jump in monthly service. I call Xfinity and spoke with Alex informing him I'm considering canceling my service unless my billing is adjusted lower. After his blah blah blah and round and round we go for 30 minutes he states he can lower it to $147.63 locked in for 5 years, including upping my WiFi speed to 1 GPS and no change in service. Cool, I agree and we part ways. Three hours later I flick on the TV to see I'm missing a bunch of channels. I call Xfinity and spoke with Yvette and after awhile she states I went from 125 channels down to 20-25 channels. Grrrr j aws tight moment. I ask to reinstate the 125 channels. She does and after 15 minutes said my monthly would be $220 and that's the best she could do. Ridiculous. And gave her an April 30th end of service. My money goes to streaming not to rip off Comcast/Xfinity.

Dropped Xfinity after 5 years due to their shady business practices. Xfinity raises your monthly…read morerates w/o informing the customer. They do the same with internet speed which raises your monthly rates too. They bumped inet speed to 800 mbps from 300. There is no noticeable difference. They bumped up TV price w/o adding any improvements or channels. Some HD channels are not 1080p but are 720. In one month the monthly service went from $147 to $227! Called Xfinity for a lower price. Agent stated he could get me a promotional offer for $147.63 including 1 gbps speed. I asked if this was my original TV channels + the 1 gig for $147.63. He (Kyle) said yes. I turn on the TV 2 hrs later to find a ton of missing channels. Called Xfinity, the agent said I had 25 TV channels not 125. I asked reinstate everything to my original package. After a few minutes she stated everything was back to my original. Feeling suspicious I call 2 hrs later only to be told my inet speed was 1g with a bump in price. Cancelled all service in one week. Cleaned up the Xfinity cable mess behind the TV; no TV box, no cable internet box, and no cables for each box. Went to DirectV Streaming (dongle on TV) WiFi connected to MinterNet 5g WiFi gateway. All for under $130. Note: Not satellite, streaming as Direct is doing away the ugly dish. Everything comes thru the internet.

No one ever showed up or texted me while waiting for a tech to fix their equipment that does not…read morereceive internet. It's Tuesday and I hv not been able to escalate this problem to anyone !!! Today I'm going in person with another service. I called place an 800 number who claimed to be Xfinity/ Comcast Who wanted money to send me a new modem. They said the area on Shaw and Bullard has very bad reception so that's why the tech never showed up. My daughter lives 600 yards from here and gets excellent reception through Xfinity. Then the rep said TMobile had better quality. That's when I hung up. I would Gv them a zero if I could. And I'm a brand new customer who never even received any service due to the old box they sent me !!!

I usually hate walking into a Verizon store and our Walnut Creek store is a nightmare, but this was…read morea actually a great experience. Jade was awesome. Took her time and explained the products. Great job Jade!!!!

This used to be a CORPRATE STORE, not any more. I had a problem back in 2014, but they took care of…read moreit. Fast forward, helping my MIL update her TV, along with her wifi. I went to this location for advice on her wifi. The sales person Ali, (I asked Ali if something change at this store, he gave me a funny look) said oh your Gateway box is out dated. (Funny she just changed to Verizon 11 Mos. Ago) So I take the new box on the advice of Ali. Get to my MIL'S house and I cannot get service. I call the store, Ali does a 3 way call with the tech, 48 minutes on the phone, no help. Tech said it will work in 1 hour. Tech asked for my email address to set up and appointment to come and check it if it doesn't work. This is Friday, they are talking about the following Monday. Thank goodness we still had old Gateway and used that for wifi. I rebox the new Gateway Box and take it back, again 2 days later. The sales associate tells me to take it to UPS, WHAT! He is new so I ask for a Manager, the managers , Israel and Frank, both told me to take it to UPS. I go down the street on Blackstone 5195 N. Blackstone ( THIS IS A VERIZON COMPANY STORE ) They said it hasn't been 30 days so they should take it back. I told them the Managers basically told me to go pound sand. They took care of the whole thing for me, explained everything and took the box and said don't worry we got it. HERE IS WHAT THEY TOLD ME. THEY HAD THE WRONG ADDRESS IN THE SYSTEM AS THE HOOK UP ADDRESS. ALL THE INFORMATION IS CORRECT FOR MY MILS ADDRESS. SO THEY SCREW UP, ARE NOT TRUTHFUL AND OFFER NO HELP. YEP THATS HOW THEY WORK. So go to Fresno Company Store 5195 N. Blackstone, or Clovis Company Store 1398 Shaw. The rest are franchise store, and they don't care.

I walked in there to change my service from cricket, and the owner Tony got me in and out in 15…read moreminutes. Not only that but he even got me a free phone. Best service I could ask for.