Went in there and was expecting a long wait. I was quickly helped by an agent named Jason. Jason…read moreanswered my questions and provided me info on my current equipment. I just want to thank him for the customer service he provided. More internal and external employees could learn from him!

Useless, they can't help you unless your paying the bill . Can't even connect my devicesread more

Have been a customer for four years or more. When ever I…read moreneed technical help or advice they are available to answer my questions. They also have a decent military and, veterans discount. The billing department also offers help and good customer service. Also, their equipment and installers are very patient and are able to offer good suggestions.

I have been a customer for over 5 years. Living in a rural area, reliable internet used to be hard…read moreto come by, so I was glad to find Unwired at first. I even have one of their relay towers within 500 feet of my home, and in the beginning the service was decent. Over time, however, the connection slowed significantly. When I called customer service, they upgraded me at no extra cost, but only after I asked. I found it frustrating that they don't automatically extend available upgrades to loyal customers. Their policy seemed to be that you have to complain or ask before they offer improvements--even if your service is struggling. That didn't make sense to me from a customer service standpoint. In the past year, the issues have gotten worse. Video meetings often cut out or force me to turn off my camera because of poor connection speed. I've spent countless hours troubleshooting and calling customer support, but nothing has resolved the problem. I finally tested a new internet option and was shocked at the difference: four times the speed at half the cost. When I called to cancel Unwired, they didn't even try to keep me as a customer--they simply admitted their product wasn't the best available and let me go. My advice: Before signing up with Unwired, research other options. It doesn't take long to find better internet service at a much better price.

We have been a customer of Integrity Networks Fresno since 2018. They have been timely and…read moreresponsive on the few occasions that we have contacted them. They recently upgraded our routers and dish without charge, increasing our internet speeds. We highly recommend them.

Love them! Always there to help. They got me set up quick and didn't make a mess. We live in the…read morecountry and the networks works great for us. No complaints!

Verizon changed their home internet service without first contacting their customers by limiting…read morethe unlimited service we've been promised and signed up for bad business I don't recommend them or their internet service

Was a little hesitant to go here because of the reviews they had online but was immediately greeted…read moreby Jas. He provided an excellent representation of good customer service and made sure we walked away with a great new IPhone and a good cell phone plan. Despite the negative reviews, this place at least for us did exactly as expected and honored their commitment to excellence. Thank you Jas!

If I could give Gilbert 0 stars I would. This man is so flakey and unreliable. He never shows up to…read moreappointments and had the audacity to hang up on my colleague, tell her he is on the way but never showed up over 4 times, and just hung up on me for my furious tone of voice?! How is this man in business with all the bad reviews!!!! Gilbert I hope your lunch was great after our conversation, your work ethics are terrible and your service is not up to par. I will be speaking to AT&T and DirectTV about stripping your rights as a service provider/contractor considering you are not dependable and putting people's businesses at stake with your false advertisement of a business.

CAUTION, this company is a SCAM. This company was at our…read morelocal Home Show. They took are personal information, credit card information and signed us up for new DirecTV service. Promised an installation date, etc.. NO SHOW for the install appointment. WILL NOT answer their phone. AT&T/DirecTV does not have information on this company! SCAM! SCAM! SCAM!

The employees are so nice but management can't do anything ... completely powerless and couldn't…read morecare less. Tks for nothing, Brett.

They broke my personal modem so they gave me one saying it would be free and I would never be…read morecharged. Then they proceeded to charge me $15/month until I gave it back. While waiting in the xfinity store to get it fixed, there were two other people who were given "free" hardware then charged for it. The in store representative told us it was my fault and I was supposed to have returns it. However it was free because they broke my one. They refused to refund the money even after returning their modem.

The internet drops often. Weak signal even though I am supposed to have the fastest residential…read moreservice internet speed. They never volunteer to refund or credit my account if I go without service for a day.

Dropped Xfinity after 5 years due to their shady business practices. Xfinity raises your monthly…read morerates w/o informing the customer. They do the same with internet speed which raises your monthly rates too. They bumped inet speed to 800 mbps from 300. There is no noticeable difference. They bumped up TV price w/o adding any improvements or channels. Some HD channels are not 1080p but are 720. In one month the monthly service went from $147 to $227! Called Xfinity for a lower price. Agent stated he could get me a promotional offer for $147.63 including 1 gbps speed. I asked if this was my original TV channels + the 1 gig for $147.63. He (Kyle) said yes. I turn on the TV 2 hrs later to find a ton of missing channels. Called Xfinity, the agent said I had 25 TV channels not 125. I asked reinstate everything to my original package. After a few minutes she stated everything was back to my original. Feeling suspicious I call 2 hrs later only to be told my inet speed was 1g with a bump in price. Cancelled all service in one week. Cleaned up the Xfinity cable mess behind the TV; no TV box, no cable internet box, and no cables for each box. Went to DirectV Streaming (dongle on TV) WiFi connected to MinterNet 5g WiFi gateway. All for under $130. Note: Not satellite, streaming as Direct is doing away the ugly dish. Everything comes thru the internet.

9/18/26 Complete…read morecraziness and mother thought I was too! I went in, greeted by Paul, great worker and let him know that my cell only worked with WiFi and not outside of WiFi. Also, that it worked only when I was with mother, near her cell. He smiled and knew exactly what the issue was instantly. TYL!! He said AT&T sim was still on there and just needed to be taken off. He did it. He also said it only worked around mother's cell because hers is a hotspot. Wow!! Now, it works GREAT! GREAT service, thank you Paul and great mobile phone service! Highly recommended!!

This review isn't about Xfinity stores it's about Xfinity cable/internet service. I joined Xfinity…read morein May 2021. Since then every month my bill has increased slowly. This past February 2026 it was $165, then my April bill arrives and it's $227! No explanation, no change in service, no upgrades just a giant jump in monthly service. I call Xfinity and spoke with Alex informing him I'm considering canceling my service unless my billing is adjusted lower. After his blah blah blah and round and round we go for 30 minutes he states he can lower it to $147.63 locked in for 5 years, including upping my WiFi speed to 1 GPS and no change in service. Cool, I agree and we part ways. Three hours later I flick on the TV to see I'm missing a bunch of channels. I call Xfinity and spoke with Yvette and after awhile she states I went from 125 channels down to 20-25 channels. Grrrr j aws tight moment. I ask to reinstate the 125 channels. She does and after 15 minutes said my monthly would be $220 and that's the best she could do. Ridiculous. And gave her an April 30th end of service. My money goes to streaming not to rip off Comcast/Xfinity.

Our business uses TelePacific and has for several years. We are very pleased with the customer…read moreservice and the local rep, which we never got from AT&T. The pricing on a 3 year term was way better than what we were paying and they really spent the time to provide us a business solution rather than just selling us something we didn't need. I would highly recommend them to everyone.

We use to have Comcast business but the service would often go down and we would be out internet…read moreand phones for hours at a time. Sometimes it would take the whole day to get us back up and running. We would then switch to AT&T but experienced the same situations. Our company, H. Markus & Co. relies on our internet connection and phone service to do business, when we are down we are losing money. We found out about Telepacific but we were still leery so we held off until we did further research. Shant P. was our go to guy for all our questions and concerns. He was very friendly and knowledgeable. Our next door business neighbor had AT&T and was experiencing the same problems we were. The owner had asked me what service we were using, I told her Comcast but that we were considering Telepacific. She then went ahead and contacted them and was set up before we knew it, this was really good for us because we then had a real life Telepacific client that we could compare the services. After a month, checking in with our next door business neighbor to see how she liked the new service we decided to finaly commit and we are very happy we did. Its been a few months now and we have been down once, for about 5 minutes. To top it off the phone service is excellent, with clearer connection.