The owner is usually on sight. He and his staff go out of their way to help you find what your looking. They won't try to just sell you anything if the gadget isn't right for you they will be honest. If there is something you want they will try to get it. They are informative, honest and fairly priced. Not only that but they are not greedy if your maybe a few dollars short, they will give a discount to help. I keep going back because I know they are fair. read more

This store has the best service very friendly, great atmosphere, a LOT of tech, and a great place to sell your gadgets and tech you don't need/want for store credit which is what I go for and outside money (not in store credit) I drive from Stockton just to go here! Great place! read more

Rescued me AGAIN!! THANK YOU. Verizon sold me a phone in June 2024 but didn't tell me about the Google messaging issue that would accure later. The owner helped me retrieve my original text messages and downloaded a new app for me. IM GRATEFUL read more

Wow! Amazing customer service! Dude really came through and saved the day for me! I am 3 days into my college semester and my computer stopped working. Unfortunately so did my car. I had to drop my car off in the shop and have no choice but to work from home because my school is so far. I went everywhere trying to find someone to help fix my computer since I have been trying for the last 2 days. I aaa scared I would get dropped from my classes. I begged and cried for help to everyone, but they wasted my time and tried to rip me off. So I finally ended up here and this man at first said he would have the time to help me today, but I broke down crying and begging him to help me, so he decided he would. In the end I walked out with a working computer so that I can get right back on my school work. He was so honest and nice. He also hooked me up with a great deal. This man was so kind and compassionate that he actually was running late from other obligations just to help me. I am so grateful for this man and his business! While we were there we browsed his awesome selection of merchandise, and we had fun playing the old school arcade games that he has in the shop. I definitely recommend this business! read more

I am not one for writing reviews. That said this one needs to be done. Khalil's Gadget Exchange is the only one my family trusts. I have family throughout this State of California who also have their stuff serviced here. We all trust this business with our sensitive information. We know this store is not only honest but very knowledgeable of anything having to do with gaming, pc's, and or media and the equipment. He isn't just there to make a buck. He is there to help out his community. It the past 11 or so years I have been coming here it is rare I take anything back. He takes very good care of his customers. He blows the competition out of the water all the way around. I came here after I got burned on the other famous guys who were caught setting up PC repairs for failure so you can go back. Khalils personality is a huge plus, and the vibes at this store make it fun to be there. read more

I came in yesterday and while looking around he has a little bit of everything from phones to consoles. Reasonable pricing as well. I came back today and I sold him a Ps5 I had and he paid me cash on the spot. Honest guy and would not hesitate to return whether it's selling or buying. 5/5 stars. read more

I came to this guy for a broken front window galaxy S 10 He said I needed a front window . So I bought one . When it arrived he then stated that I I bought an incomplete item . Stated I needed lcd digitizer assembly kit.He never said that upon my first assessment of this phone. Not pleased. read more

These guys were absolutely amazing to me! I had to stop in for a service & I was the most frantic & stressed out Ive been in forever because of what I had going in my life, I was about to break down. They had me in & out in no time, but more than that, they were the only people to be human to me the whole day. Thank you for that! read more

I took a TV to be repaired, spoke with Gene at front of store and he was very helpful. I had gone here after another store that was supposed to be open and even had the open neon sign on, wasn't. These folks were honest and told me tv could be fixed but it would be expensive. At my request the tv was thrown away. read more

I have always liked coming into Gadget Exchange for the neat stuff they have to offer, the amazing customer service I got and the deals they gave me. they took a few items and bought it from me, and I have used it to buy store items with credit from the item. I kind of like to upgrade my electronics with out the retail mark up. My transactions were quick, fast, and I felt they listen to me even while on the phone or helping others with the same needs. This is my first stop for my gadget needs, and I'm always leave feeling like it was a red carpet experience . read more

I've talked to the guy over the phone a few times and he's pretty awesome. Haven't gone in yet but planning on bringing a lot of electronics to check out. People...Never expect to get much when you're selling used, everyone wants new toys to play with not ones you've had your ass scratching booger picking fingers on buttoning the hell out of the device till "x and B" stop springing back up when pressed..Realize its a bit harder to sell let alone make much off of. If it's $5 for your controllers and $12 for the ps vita I can understand why you'd be pissy but $25 and $30 ...that's $55 more than your pocket had & for what? A gift your uncle Milton gave you so he didn't have to deal with your psycho ADHD toosh when it was storming outside? Calm down, be grateful places that buy ass-juice encrusted controllers still exist!! How else would you get your cheeseburger fix waiting on payday?? I doubt anyone would buy your sperm and you can only donate plasma every so often I'm confused...WHY would you drive from Sacramento to Modesto for that item?...Why not order it online? There is fast shipping. It'd be about the same as the gas ur gunna pay to drive that distance. When it comes to business you can't expect anyone to hold an item for you..Do you know HOW MANY PEOPLE FLAKE?? He'd be an idiot to have not taken the sale and for $10 more than the possible flake agreed to pay. How can you be SO UPSET you're gunna go outta ur way to make them look bad online when you could have avoided it all and bought online or hell offer to pre pay for the item online with a card so you secure your item before going... Common Sense tells your brain "hey that sh*t might be sold while I'm taking my sweet time finishing an episode of Gilmore Girls and picking up a pizza.. " Idk we'll see, maybe I'll cry over money on Yelp too...So tomorrow then? read more

*****READ FIRST BEFORE GOING HERE****** WoW!! Why didn't I think about coming here to Yelp and reading the reviews prior to wasting my time going there at the "GARBAGE EXCHANGE ." (Is what they should be called) I actually found them on the Offer up app. And figured I'd sell a few gaming "stuff" I had laying around for some good "change"...change as in "foldable bills" that I can make a fair amount of money in for my almost new items. BOY WAS I WRONG!!! I skipped going to game stop because I knew from previous experiences, they don't give you nearly as much cash and they want to make 100% profit off your items. (You know what I'm talking about, look it up on the tube) So my items were: 2 New black 2019 ps4 controllers.(no visible damage anywhere,like new) And a good condition PS vita. (Not broken,not damaged,with memory card and charger. Minor scuff on corners but overall 9/10) Here's the story.... Guy says: "realistically, how much you want?" I said: "$60 for controllers, $70 vita... (so $130 for all your math majors out there). Guy says : "i sell controllers for $20...sometimes $15...and the vita I just sold one for 75...." "I'll give you $25 for both controllers and $30 vita" I said: ..." you have 1 ps4 controller on offer up for $40 and it's in worse condition then mine.... I'll keep the vita and give me $60 for both controllers." Guy says : "let me talk to my. Boss and see what he says ......says $75 for everything...." I said"you guys want to make 120% profit on these things and I'm not desperate. I'm not living on the streets or anything and these are not stolen....and NO thanks...." I walk out to my truck and I look up and I see the same exact guy that helped me on the roof of the building lmao I'm like wtf?? Think he wanted to see if I came walking in from the streets or something and wanted to see what car I drove up in but strange kid....I yelled out one last deal to him what I would take and he said" no brother my boss won't do it"... ok ok sooo anyways don't waste your time in this shop. They buy stolen things all the time and double or triple the price up. Reminds me of city cell down the street, how those guys still in business boggles my mind but these clowns at "garbage exchange" should be out of business in no time... plenty of better places to get your phone fixed, buy new phones or even little "gadgets" at i don't know maybe "Best Buy"..."eBay" ..."Amazon" or if you really want quick cash and they'll give you more is at "GameStop"... Went to GameStop after I laughed my way outside the "garbage exchange" and wow! Surprisingly, They gave me way more for my stuff! I was already a member and was easy for me to sell them there then on offer up and actually came out winning! ****Shop everywhere else and don't get scammed out your stuff or don't buy stuff from "garbage" at all! The only thing new they got in their shop is probably the glass counters they have in the shop.....wonder if they even paid full retail for it or found it along the street, gave it some paint and let's create a "pawn shop of a scam...." "NO OFFENSE....BROTHER" read more

This might be my quickest review but the service here is on point and has to be heard. Came in to try and find an outdated 12v dc charging cord. This is a cord for a portable DVD player I'm trying to find because we lost ours. We have searched all the major stores with no luck, which sounds right since it's not a commonly used cord. So aI am driving down Mchenry Blvd and find a gem of a place in the cuts of Modesto. Not sure if this place has what I need, but I still venture inside for a try. Long story short they could not. As I first walk in there was an employee outside smoking his cigarette on a break I am sure. He quickly got off the phone, then started to help us. He introduced himself and shook my hand which is not the norm anymore. Afterwards he was super attentive to all our needs and tried his best to find the cord we needed. They have lots of different new and used electronics to choose from along with cords. I've never seen an employee run through a store to try and get what I want like he did. He felt bad when he couldn't find our needs and gave plenty of advice to us to help us find what we were looking for. Overall, this was my first time in this gem which seems to buy and sell electronics. The customer service is awesome and plenty of options if your looking for something cool. Btw.. I might have lied about my shortest review:) read more

The only place I go to buy my phone or electronics. They have fixed my TV, repaired my computer, fixed my phones, they do it all. Always friendly and helpful and great prices can't beat that. read more

This place of business rocks!! I have been there customer for years now and I always receive the best customer service when I'm on the hunt for something. If they can't get you what you need they will gladly refer you out. Keep up the good work Gadget Exchange! read more

This place is pretty bad.. I garantee you this store has every freaking attachment, mod, converter, replacement or what ever it is that your looking for that's phone related it's 90% chance they got it!! Don't believe me you can go see for yourself :) read more

poor customer service and very rude when he told me to drive across town to get a quote. I was treated like an inconvenience to his day

This place is easy better than going to any gamestop when it comes to buying used controllers or anything else. I actually found this place through offer up. They were fast with the response and very helpful. I was going to buy a used Playstation 4 controller from gamestop, which was $49.99. At that rate I might as well buy a new one for ten more dollars. So I looked around and end up buying from this place for $35 + tax. Fast, easy, and they offer a 30 day warranty.. I forgot the guy that helped me. He was awesome though. Will definitely go back there again. read more

A friend of mine had visited and shared her experience with me and i came to this gem of a store and i received same great service, i feel like i went back in time where i could get friendly service without the angry vibes, and they listened to my concerns and addressed them. Thank you gadget exchange i'll be sure to share with my friends. read more

This place is growing like the weeks in my yard. You can see why when you walk in the door. It's very clean and organized. The 2 guys working there are super nice and helpful they have helped me with my phones, computers and lots of other items. I for one believe in customer service. They are the best in customer service in this town of Modesto. If you need help or simply want to buy a computer or phone. Stop here first. You will walk out knowing you got the best deal in town read more

First time coming here was amazing. Second and third time not helpful at all. They sold me a charger that only lasted 2 weeks. Whoever was the person who sold me the charger knowing it wouldn't last more than a week, shouldn't be working there. This place sells cheap china cords cheap but won't last. The person who helped me last was not helpful at all, was willing to sell me another charger but wouldn't want to help In any other way. Don't buy cheap china stuff from this place because there's no warranty. If they sell original charger buy those instead. My fault for getting cheap chargers from them. Overall, good place to shop but wouldn't spend another dollar there. Customer service is rude. read more

This is a long overdue review. My funds are limited, so I don't so much buy a new computer every few years, but put a few hundred dollars every few years into component upgrades, and smaller replacements when things conk out. Quite some time ago, my USB controller on my motherboard died, so I had to install a USB expansion card. No big deal, but on Good Friday, 2014 THAT conked out. Now I've been limping along on this motherboard for years -- and it is not the most modern. I needed a USB card that used the legacy PCI bus. I drove all over Modesto that day looking for this, admittedly slightly outmoded expansion card. Many promising places were closed, it being Good Friday. The places that were open that did not have the part would direct me to a promising store ... which would then direct me elsewhere. I had only been living in Modesto a short time, and I learned much of the town geography that day! Finally a guy at Radio Shack told me about Gadget Exchange. When I walked in, I knew I had the right kind of place -- it reminded me a bit of the hobbyist electronics stores of times past -- only stocked with consumer goods instead of components to build your own stuff. When I described what I needed, a young man, that honestly reminded me of myself, 2 or 3 decades past, encouragingly said, "I think we may have that!" He pulled out a small cardboard box with a jumble of expansion cards (to someone like me, such a sight is MOST EXCELLENT). But alas, no card of the type I needed was found. I looked crestfallen, sighed and began to walk out. The young-geek-with-much-potential stopped me and said, "there is another place to look!" at which point he went to the front of the store, and to a pile of old computer cases, which he began taking the covers off, looking for a PCI bus USB card .. and found one. He cannibalized the old machine, and held aloft the sought after card most triumphantly. Then... well like I said, I am of limited means, and had very limited funds at my disposal. The initial asking for price was barely just over what I had (by only a few dollars). They brought the price down for me, and I walked out, card in hand. That same card, that the mouse I used to navigate this site RIGHT NOW is plugged into. I promised a Yelp Review, and a customer for life. After many months, I have made good on the first part of that promise. Sorry it took so long, guys. read more

Gadget Exchange ROCKS!!!! I was in the middle of writing my thesis when the ac port on my laptop broke and my computer would only operate at 6%, super glitchy and would not hold a charge. I asked on Facebook for recommendations, and Bonnie Fontana from the Modesto Rams Football and Cheer Team, recommended the Gadget Exchange. They fixed my computer in less than 24 hours for 1/4 the cost of other companies. The service is excellent. I highly recommend them read more

Offered these guys a price on offer-up for an item and one of the guy (not going to say his name) said "its yours." So i left Best Buy from Sacramento to drive all the way to modesto because the deal was great! As I was 6 minutes away from the store the guy starts ranting on about how he sold it so fast and he is so sorry and bla bla bla. That doesn't cut it for me. A good business man knows he will take a loyal customer over $10 more that another person offered for "my" item. And I even told him that I was a previous customer. BS!!! Bad business. read more

Best phone store ever been too!! Love there service and there products! I highly recommend going to this place!!

READ BEFORE BUYING FROM THIS PLACE !!!! We first bought a Xbox one for our son and kept going out took it in to them and they said it was fixed a week later it happened again then they said it was a power supply so they gave a new one then a day later the Xbox blew our son didn't even want an Xbox anymore cause it exploded they offered a new Xbox from games stop witch just sits in trim cause son is scared to play it so we buy him a Hoover board from this place and goes out 3 days later witch I'm on a business trip for a week and can't take it in so brought it to them then two weeks later I get a call witch they are supposed to call 48 hrs after they tried to blame the covid-19 witch has nothing to do with it and tell me the can repair or replace the unit it was our sons fault witch is 4 years old ! I'll be contacting the BBB and making a formal complaint against this business witch is very faulty! read more

HORRIBLE HORRIBLE HORRIBLE SERVICE!! RUN!!!!! I am SOO surprised at the good reviews this place has, which is why I went there. I am soo disappointed and MAD at how they have serviced me from the beginning. They DO NOT stand behind their work at all, and turn it to blame all of it on you somehow so they don't have to own up to any responsibility. I came in with a cracked screen Sony Phone. I paid almost $180 when all was done to have the screen replaced with a new one. And less then 2 months later my screen started glitching and stopped working, I could see on the side that the screen had lifted and took it in. I specifically asked them to fix it free of charge since I had just had them replace it, and it obviously looked like screen they had put on was malfunctioning or defective. All they did was put weight on the phone and call it fixed. When i picked it up, it was not working again, I looked on the side and could see the screen lifted from the phone AGAIN, so I asked what they did to fix it, and they told me they put weight on it, that's it!!! And that there was nothing they could do because when you put these new screens on it, the phones don't tend to last very long and that the adhesives aren't that good on them. REALLY?? And you tell me this AFTER I paid you over $180!!! No owning up to the fact that they can clearly see they sold me a defect screen, and making it right??? ....If you need a phone fixed, go to Vintage Faire Mall. They do a 1 YEAR WARRANTY! How I wish i had gone with them! i WILL NEVER EVER EVER EVER DO BUSINESS WITH THIS COMPANY AGAIN!!!! read more

Not just long overdue, also many times over - The gadget exchange isn't just succeeding as a small business, it's succeeding as a genuine positive force for change in our community. I am on SSI and a student at MJC. At times, homeless even. I have had to take the same laptop I got an awesome deal on to ace my finals, back just to eat and live. I have had the awesome fortune of being treated like a human being, every time - and not because I enjoy any special relationship with anybody, but because the standard with which they conduct business is beyond "ethical," truly practical, in the sense... like a good neighbor, more so than a business. I couldn't even express my gratitude to the owner, contrasting the affordability between another local shop - WITHOUT HIM SPEAKINGTO THEIR CHARACTER, and insisting on their good reputation. This isn't just the sort of "business" you want in your town, it's the way of life we want for our kids and our community. I don't have to worry about being had, or any member of my family, young or old. If something isn't absolutely perfect - they just make it right. (and unlike the myriad of perfect experiences I've had, those are next to nil) You can not hope to find a better place to find exactly what you need, or something fun and interesting and worth the price. I look forward to them stocking more midi instruments.... fingers crossed.... anyways... I digress. Peace Love Unity and Respect read more

Great place!! They've got everything from computers to cell phones. Lots of accesories for all electronis etc. Love my laptop!! And they have tech support (the owner anwered my frantic phone calls after business hours)lol for all those non-techi people like me:) Going back to by shower speakers and set my blue tooth up for my car. Lots of used and new stuff (camers too) with warranty. No more geek squad for me!!! read more

Good guy knowledgeable and helpful. Store is well stocked. Will be a repeat customer.

I had sim card stuck in my tablet and was told $10.00 charge to discover, then if needed to be replaced would call me first. Well after two days fee of $25.00 but said didn't need to replace got it working for new card. Well I get new card and T-mobile says they didn't want to put in take it back. So when I did now he says its working but thinks its on my end and need to activate. Go back again and tell him its not reading any sims card well now he says when he opened the 1st time to take card out he didn't notice damage and it can't be fixed. But now I have a scratched up tablet and out $25.00 not to mention how many times I had to go back and forth. I'm reporting to better business and be very careful if you go there. I don't and won't send anyone I know there, the worst and lie like dogs. read more

Calil (I hope I have the spelling right) was very on top of his product in terms of hardware, networks, services, fees, etc. But more importantly, he was more than fair. He went above the call of duty to help us in a difficult situation. I felt safe dealing with him. I will certainly deal with him again. Plus his customer service was outstanding. He helped us gladly and with a smile. read more

I stopped by just to price a used cell phone and was surprised at the great selection and reasonable pricing! Very helpful people as well. I'm definitely going to do business with them when I'm in the market! read more

I sold 2 Apple laptops to Khalil at Gadget. He gave me a very good price and handled things professionally. Returned 5 months later to buy an iPad and a tv and again received great value and great service. This place is fantastic and the boss there is a class act. Can't say enough good things about this place - and I hope they enjoy great success because all businesses should be this good. 5 stars!!! read more

This place is great they got just about anything you need. Plus it's a great place to get rid of your old stuff as they pay top dollar for electronics. I went in today and got 80$ cash for a broken ps4 that they will now use for parts. R.I.P to my first PS4 . You won't be disappointed guys these people are great! 10/10 read more

This store has the best prices and selections of electronic products I have ever seen. The owner is very fair and knowledgeable. Do yourself a favor and check this store out first when looking for any of your electronic needs. You will be glad you did! read more

Friendly staff, good humor, very helpful. If you have anything electronic or need help in that department I recommend these people.

Had the misfortune of breaking the belt clip on my phone holster for the 100th time. I didn't want to go through the hassle of ordering a new holster online and wait for a week to receive it. I remember having driven by a couple of cell "repair" places down the road and decided to drop by and ask to see if they could help me. All I got were rude vendors trying to browbeat me into buying their crappy phone holsters which were cheaper in quality and not what I needed in the first place. After trying a couple of spots, I decided on my way out of town I'd try this place as a last resort. I'm so glad I gave this place a try. Josh who is one of the owners was the first person to greet me at the door with a smile a friendly welcome. He immediately inquired how he could be if help and didn't hesitate to jump into action looking through some retired inventory from where he could locate what I wad looking for. Not only did Josh help me locate a replacement part, he even installed it at no extra charge... talk about going above and beyond 110%. While waiting for the replacement part to be located I had a chance to check out his electronic devices and equipment. The merchandise he carries is in good condition and priced very fairly. I will definitely keep Josh and his shop in mind next time I have a need for a gently used phone, laptop or even a repair. Even before handing over payment for the replacement / repair Josh didn't want me to leave his shop unsatisfied with my purchase. I have to say those two other shops should stop by and take some notes on how to treat customers like Josh and his staff. Two thumbs up for Gadget Exchange and Josh. read more

I was referred to this business by a friend and I cannot say enough positive about my experience there. Khalil, the proprietor, was incredibly knowledgeable, and went very far above the initial small item that I had come to purchase. He performed several extra services for me beyond what he charged me for, and was wonderful about helping me understand my product. Additionally, he charged me roughly half of what I would have paid in a big box for the same item, and installed it for me too! I have already returned for other computer needs and come away equally happy...I absolutely recommend this company! read more

Happened to stumble into this tech paradise by accident. Store was filled with Tons of neat electronics, even spy equipment. I happened to ask the owner if they could fix my broken iPod touch screen and to my surprise he said yes. Within 20 minutes I had a brand new screen on my iPod. Thank you Khalil, Josh And Kareem. read more