absolutely trash service. unprofessional and disrespectful. This place is a total rip off. My phone is still not repaired after four visits and I was ripped off $210.00. Do not trust this place, DO NOT TRUST THESE PEOPLE.
My iPhone 11 wouldn't turn on, I assumed the board had a short so I brought it to "I fix" on hatch rd. I explained to the employee at "I fix" that Apple recommended to buy a new phone, I cannot afford to do that, so can they diagnose the phone and quote me .
The owner said "no problem I can fix it, apple always says buy a new phone I use to work at apple but I can fix it no problem let me check it out"
I'm told specifically the ONLY thing wrong is the board is shorted so they need to replace it, it cost $120 but they need one hour.
I come back, phone is on, but suddenly I'm being charged +$40 for the new NON GENUINE display they decided to put on.
Mind you my screen was genuine, had no damage to it so WHY, owners answer is that my connectors weren't working. Um ok
One hour into using my phone it glitches and shuts off, totally unresponsive. I brought my phone here 4 times back to back, 3 of those visits were AFTER the initial "fix" because it would only work for an hour and go unresponsive.
The 3rd visit I'm told he needs to take it to another store. At pick up time I find out this dude gave my phone to a friend and it's at that friends house being fixed??? NOT COOL DUDE. Once again just one hour into using my phone, it's unresponsive.
The 4th time I bring my phone in I bring my dad with me because this is bullshit, I mention to my dad this is the 4th time I've visited and the owner rudely objects and proceeds to get weirdly snappy with me and call me a liar by stating I've only been here TWICE, we kind of go back and forth until the dude who runs the front counter came out to confirm this is indeed the FOURTH time I've brought my phone in. anyways, they need one hour to look at it and they bring out my phone it's on but I'm cautious because they've bullshitted me 3 other times and here's the kicker, there was SUDDENLY ANOTHER issue they had to fix so they want ANOTHER $50.
Can you guess what happens next? PHONE GOES UNRESPONSIVE AGAIN after one hour,
I refuse to give them my phone again because they might do some weird spiteful shyt to it. idk what they did all the times I brought my phone in,, they could've been stealing and switching my parts who knows.
so I've been totally taken advantage of and I'm in debt $210, my iphone still doesn't work, at this point it's been broken for more than 30 days now.
Not only have they caused me so much stress that it makes me want to rip my hair out, but I've even missed financial opportunities due to the fact that I was waiting for call backs from jobs I had recently applied to.
I wouldn't recommend IFIX to anyone not even my enemy and I advise anyone reading this review do not do business here. read more