I had ordered a new battery for my son's electric dirt bike from Amazon. When the battery arrived I noticed that the old battery cables were permanently attached making the new battery useless. We went to batteries plus looking for the cables and Octavio fixed the battery adding the cables that are detachable for future use for free. Thank you Octavio for all your help we will definitely be back. read more

Over the years I have gone into Batteries Plus for batteries and lights. They were always very helpful. Recently I have not been to visit them as much and several items which I needed they didn't have or couldn't fix. read more

Went for new batteries for vehicle fob. Tech checked out the fobs the batteries weren't low he cleaned out moisture from inside and they both work great now. Soooo nice and no charge for that service. So we bought two new I phone cases from them. I love batteries + I bring watches for new batteries and our alarm fob for new batteries. Everyone is so efficient and nice! Recommend this place! read more

The store manager did the repair on my phone a red iPhone mini 12 edition and when I have a problem, I'm called a liar chances of me going back in that store are none read more

I asked them for an apple battery for an apple phone and they said they had them, made an appointment for the next day went and ask, this is an apple battery for an Apple phone. They said yes they put the new battery in the technician came out and said no this is not an Apple battery. I don't recommend people that don't fall through what they have to say. read more

The worker I got the pleasure of dealing with was so patient and kind. I had told a friend that I have an angel for my tree that my mom gave me before she died, and the bulbs don't work anymore. I said I didn't know how to fix it. She suggested I go to this store and see if they could fix it. Sure thing...I called before going in and the guy was super nice over the phone. So I went on in and he saw me hiding the angel and helped me right away. He told me one of the bulbs was out and td me how to fix it. He didn't charge me either. He was so kind and caring. It was the type of customer service we gave and received in the old days. This store is blessed to have such a nice worker. I would definitely recommend this store. Happy holidays! read more

Batteries Plus - My "now" working angel - Battery Stores Near Me - Modesto, California

I can buy 4 batteries, 2032 3 volt lithium for $5 from Amazon and I paid $10 for two batteries at this place. Nice people but they really gouge on pricing unless you need it quickly. Nice people bad pricing read more

Very un-helpful. I took in a rechargeable battery to buy a couple more. The clerk asked what voltage the battery was. I had no idea so he just gave me the battery back and told me to go figure it out. He certainly did not want to put any effort into helping me. It took me about 30 seconds to find the battery online and have it shipped to me. So when your business goes out of business, just know that the customer service provided was terrible and you lose customers. read more

Excellent service! Anthony was great and helped me out a ton! I came in with a bit of a complicated issue. They helped me right away and solved the problem. read more

I had just purchased a new mobility scooter and couldn't figure out how to install the battery. I actually thought there was something wrong with it. I was in a quandary because I was a vendor at the State Fair and desperately needed my scooter that afternoon. The young man at the counter was extremely helpful, even though he had never seen a battery like the one I had. He quickly figured out the problem and had me on my way. I'm very grateful for the help I received. read more

If you go to this location please ask for Anthony, he's a lot of fun to interact with. He's patient, understanding, polite, engaging with customers and seems to really enjoy helping others. I brought a laser pointer for cats with me because I needed new batteries for it. I went to Walmart first and was told it was "creepy" a man has a pet cat. Left Walmart and went to this store. Anthony was a breath of fresh air to work with. He was done looking up the battery model I needed and installed in under five minutes. Please visit this location for outstanding customer service! Job well done y'all!!! read more

We'll, b4 today I'd list 5 stars, still do if the older adult is working there. However, today, my 6 yr old son and I went in with several hallmark ornaments left to me from my dad who passed away earlier this year. The 2 young guys seemed off... 'stoned?' Or just slow. I was the only one there. They said they'd have to charge me a premium on batteries, singles because usually labor is involved. I offered to do the labor myself which I did. I took 3 batteries to test in 5 ornaments, each takes the same 3 batteries similar to car remote alarm batteries. I was in a rush, but other customers came in and the guy left me waiting. I asked if I could get those batteries so I could install them myself while he helped the new person since i was there first and they kept leaving me to help others... no response... then another guy comes in and he goes to help him, I ask if he can open them like the regular guy does for me... ignored... at this point I asked again to help since I was there first and my son has to go to the backroom... he told me I could do it at home if I didn't want to wait... this sucked... my son was excited to see them working... I was there first... then another young guy that worked there and said "you can be patient, we're busy..." jeez! I'd be gone already if they'd have not broken away multiple times!!! I asked for the managers card... I was told they" we don't keep the managers card..." I held it together in front of my son but in 3 yrs coming here I've NEVER been mistreated as much as I was today. Oh and he charges me $45 for 9 batteries which I opened and installed myself while ignored in the store... read more

The worker was so friendly giving us all these deals for stuff and telling us where to go if we have phone / other problems! Very cool guy and clean place he got us what we needed very quick by just looking at the bulb. Not as pricey too definitely recommend I had a good experience read more

consumer beware!! I bought two high end automotive batteries $360 a piece, from the Modesto CA, Batteries Plus because of there warranty. One went bad the other is OK, I brought the battery in and they said because the car sat at the airport for two weeks it voided the warranty. I went home read the warranty. It says 30 days of non use and the battery has to be over 10 volts, and it was 12 volts when I brought it in. I copied the warranty and brought the battery back in and showed them the warranty. The employees contacted the manager now for the second time and all they can say is we reserved the right to determine if the battery was maintained. And we will not warranty your battery. They said I could come back when the manager was there. During the three visits I made two other people were there having the same problem, the last visit the other customer's battery was seven months old and in the replacement time period for the battery and all they would say is you did not maintain your battery, he said I drove the car everyday. After hearing his discussion, I left with out trying a third time.--- don't trust there warranty and I would not buy a car or marine battery from this establishment read more

If you hours are updated (2 weeks prior) with a specific closing time than adhere to that or adjust you hours of operation. I showed up 15min before 7p and was told to come back because the registers where already closed for the day. read more

Excellent customer service. The young man (Anthony) that sold my brother-in-law 3 batteries for his RV was the best. Super knowledgeable & friendly. He went out of his way to make sure we had everything we needed. The batteries were very heavy & he loaded them in my pickup for us (also took the cores into the store for us). I just don't see this level of service, knowledge & enthusiasm in stores anymore. read more

The website does not list the country of origin for their motorcycle batteries. The store sold me untested battery, needless to say when I got it home and installed found it to be bad. Returned it to store only to find the other battery they had on shelf was bad also. Two bad batteries on shelf? Found out they were junk Chinese batteries. They were unwilling to upgrade me to an American made battery ($15) difference since it was a warranty, same day return. Very deceptive advertising on website so BUYER BEWARE. I'm sure there is a profit motive for them, but they also lost a repeat customer. read more

Installed my 6S + Battery in my I phone . Very Nice and professional staff . They are working on more staff to do Phone Tech work ... I would have given another star . But, they had to reschedule me a week ago . Because, they could not accommodate me the day I was scheduled for. read more

I love this store and staff, Jacob and Jay. They went out of their way to fix my magnifying glass and light. Thank you so much Pennyd209 read more

The workers here were really nice. I have this antique light fixture that needed bizarre size and shape bulb. I brought the bulb in, the worker found them for me, and they were in stock! When we left I told my daughter, boy, those people were really nice. I will definitely be back. read more

Batteries Plus - My sitting room. The antique lamp is hanging on the wall, it required bizarre light bulbs. - Battery Stores Near Me - Modesto, California

UPDATE: After the negative review They contacted me and issued a refund... This was a few days later... WARNING!!! Batteries Plus and Bulbs will RIP you off. Went in for 2 batteries for the FOB for my car. They said it would be $14.01. Turns out that was EACH!! Told them I didn't want them at that price. So I bought the pack of two for $9.99. They charged my debit card $28.03... said it was labor for changing the batteries even tho I bought the others.... Can you imagine how they are taking advantage of the senior citizens.... I was Charged $17.32 for the service.... WTF Also, no refund of the charge.... YES! I'M PISSED read more

UPDATE: So it's March 2023 now, and I've moved on to an iPhone 13 and gave the "fixed" iPhone 11 to my brother who's been wanting an iPhone. Thought it would all go well until one day he accidentally dropped it. Afterwards, the phone only stays on for 2 minutes and then dies. We took it to Apple, and they told us that since I went to a 3rd party store (this one), a common problem is that when repairing things like this they sometimes don't fix the battery properly. That's why that one drop pretty much made the phone useless unless fixed again. More money down the drain, ugh... Luckily, the T-Mobile store nearby was doing a deal where if you traded in an eligible iPhone, you can get an iPhone 14 for half the price! Too bad my brother didn't buy iCloud. He probably had some important files, pictures, contacts, or porn saved into that phone. Oh well. After all that waiting and paying almost $100, just for the battery to be displaced, I honestly would not recommend this place. read more

I wanted to leave this review of this business because they were great. Friendly both on the phone and in person. I feel bad that I did not ask the name of the gentleman that helped me but just look for the person with the biggest smile. He listened to my problem with my iPhone (I cracked my camera lens on my phone) and within minutes had it fixed. I didn't realize that the company did so many things like replacing batteries on watches and cars besides fixing iPhone shattered glasses, etc. I 100% appreciate the care and service I was shown today and will be back for any of my battery needs. read more

So I usually always go and give this place my business for light bulbs and key batteries replacement. Well my daughter wanted LED lights, and so we bought some a couple months back. Well they didn't work and we never put them up, a cord was missing or something. I knew on the receipt that is states you cannot get your money back after 14 days. So I thought I'd go see if they could do store credit since I need some bulbs right now. Nope, they don't do that either, which is completely ridiculous, so I just told the girl they won't be getting my business again. This little girl has dark curly hair, didn't get her name but she was the rudest and most unhappy little character. She just talked crap to me all the way out the door, saying well who waits that long to return stuff? Get over it! I honestly couldn't believe how personal she took it that I wouldn't be back. She must of liked me as much as she was talking to me! I'll never return there after all that! Go somewhere else for everything cause this place is a joke. read more

Buy with confidence from Batteries Plus in Modesto, CA. The store manager Shannon will make your purchase right if there is an issue on their products or service. I had an issue with a rebate and when I showed Shannon what transpired she made it right. read more

Batteries Plus - Northstar X2 AGM battery. 5yr Replacement Warranty. - Battery Stores Near Me - Modesto, California

Well don't buy a battery from batteries plus cause they r not all affiliated like I thought. Went today to have my battery replaced under warranty was told they couldn't honor it cause I bought the battery in another location. What a scam I'll just buy my batteries at Walmart or auto parts store from now on. Just lost a customer for life. Thx for nothing Modesto batteries plus! read more

Another SLOW experience at Batts+. Don't stop here if you are expecting a short visit.

F this place can't do warranty my battery even tho it under warranty just because it was bought at a battery plus just not that specific location tf is the point in that stupid shit read more

My iPhone 6 wasn't charging, so I brought it in for a new charging port. Before installing, they checked first for dirt/lint build-up in the charging port. It took them a few minutes to clean it out, but, holy cow, it was all it needed to connect properly and charge! This was a free service, and I appreciate Robert and his staff's honesty that the port didn't need replacing. This is my second time here. The first was to replace my phone's cracked screen and get a new battery installed. That was months ago, and I've had no problems with either since then. I really appreciate this company & totally recommend. read more

I purchased 2 wheel chair batteries. They said the battery's would be under warranty till June 2023. The batteries were dead so I took them back and was told they have to have 10 % life left in them. I ask how would I know that when they just stopped working! I asked to talk to the manager, they said he wasn't there he would be in on the weekend. I also asked them to call and they looked at me as if they were scared to do the call. So went back on Sunday and asked for the manager and again not there the guy who was talking to us talked in circles again too. Did know any thing after the first time in they had the print out and still done. Then he made a mistake and said thoes weren't the right batteries for the chair they but them in charged me another $20. He was talking in circles. Just be very careful they will just sell you what they won't be careful!!!!!!! 1*u read more

Terrible follow through. Made appointment on-line. Showed up. They said they could not do it. Come back tomorrow. Asked if they fix the Google Pixels. He said that he did think so. Would have manager call. No manager called. Went back in. Was told again, the manager will call. No call but was given price when I called again. Terrible service. read more

Don't buy from this business. I ordered an AED battery on March 20, 2022 and was told it would be 2-3 weeks before it would arrive. I waited several weeks and heard nothing so I called and no one got back to me. I waited a few more days and called again and 3 days later received a phone message stating my battery should be in the next day. Again, no calls so I waited 2 days, called again and was told it wasn't available yet and they had not idea when it would arrive. When I asked for a refund their system would not work and I have to go down to the store to get the refund. This is completely UNACCEPTABLE business practice so they have lost my business. read more

I called to see if they had a bulb I needed for my fiber optic snowman, and they did. I was happy that the employee Jacob made my day, because now my snowman is working again. read more

My car literally died on the street right in front and Clay not only helped me push the car into the parking lot, but helped me find a good priced replacement battery for my 2016 Chevy Malibu, he also installed it for me. Great, friendly and beyond helpful customer service read more

Robert helped us in a jam the other day. So very thankful for him. Super nice guy!! Thank you Robert

Simple! I scheduled an appointment to replace my iPhone battery. It took just under an hour & the phone works great! Huh, if you go to the Apple store, they'll sell you a new $1k phone when all you really needed is a battery!?! I highly recommend this place read more

***READ THE WHOLE REVIEW BEFORE PURCHASING ANYTHING FROM THIS COMPANY . Don't ever go to or support this fraud ass company !!!!! Let me save you a bunch of money, time, and headaches! I bought a brand new Duracell battery for almost $200 9/2020 only for it to leave me stranded & asking for jumpstarts here & there WHILE HAVING MY 3 MONTH OLD BABY !!! I called a mechanic to look at my car & alternator to see if there was something killing my battery all the time & he ran tests & said my car is in perfect condition & has full power . He recommended me to take in my battery since I had got it 10 months ago & paid extra for 3 year warranty . I originally had bought it from the Stockton location but I was in Modesto so I brought it in & explained what happened & Jaccob immediately says well if it's under 10 volts your warranty is voided & there's nothing I can do at that point. I said well it's been dying on me a lot so I'm sure it's really dead & he instantly blamed it on my car saying it was draining the battery. He didn't offer any other options until another coworker came out & said well we can put it on the charger for you & try that route & if your battery charges back up to 10 Volts or more then my warranty is good . I asked how long it will take because I had to get to work the next day & didn't know if I needed to find a ride or if it would possibly be charged by then & they shrugged & said they didn't know it depends on the battery. So I left the battery there & called back The next day to ask the status on it & they said it's still 0 volts .... now , what does that tell you guys ??? it's a faulty battery that I got stuck with. I already ran tests on my car that came out with nothing wrong. I tried to explain that to them & then Jacob started to talk to me like I was dumb. I hung up & called back the Stockton location since that was where I originally had bought it & by that time the Modesto store had already communicated to the store manager Anthony so he automatically took their word for it & was against me. He was laughing at me when I was telling him My frustration & how I have a baby & doing this all on my own. I was just trying to get a replacement battery not trying to fight or be rude or cause problems . They were bouncing me around telling me to call corporate , call this store , call this person , call that person , HANGING UP ON ME making me call back to re-explain all over again to another rep wasting 4 hours of my day to get nowhere. I ended up having to call in to work the next day to get my battery situated . I called back to Modesto store who still had my battery charging & got ahold of Shannon the Modesto store manager , she said it was charged up to 11.6 Volts . I thought Perfect & was instantly relieved That my warranty was still good , she said she needed to call Me back in 30 minutes to make some calls about the warranty . She called me back and gave me the stupidest excuse on why it wasn't going to be honored . They switched up their story & said nope your warranty is still voided because you brought the battery in under 10 Volts LOL !!! I SAID YEAH BECAUSE IT KEEPS DYING !!! They originally told me if it charged up to 10 volts , my warranty is covered & now that it charged to 11.6 it was still voided cause nowwww the excuse is it was brought in under 10 in the first place ?! DOES THAT MAKE SENSE YOU GUYS ?!? I said okayyyy so what do you want me to do ? take the battery back home & bring it back tomorrow with it at 11.6 & ask for a replacement & Shannon said nope it's voided & I'm going to put it in your notes in case you do try to do that so that it will not be accepted ! You guys, I was so so so frustrated & goddamn mad at that point !! I am such a good & honest person that tries to do right & get stuck with a shitty battery & all for them to screw me in the end & lose out on almost $200 . The fact that they fought SO HARD to not give me a replacement & make me a happy & returning customer , I was treated like crap & I was hung up on by the store manager Shannon & laughed at by the other store manager in Stockton named Anthony. This whole place is a joke & I legit CANNOT believe that these people are store managers , it's SICK . When I asked for their manager they were messing with me saying they don't have a manager & they don't have a boss & that THEY are the boss & there's nothing more they will do for me . THEN I finally get ahold of corporate sherry to Find out one of THEIR employees did fraud on my account & processed a returned battery 8 days after I purchased this battery & pocketed $147.14 UNDER MY ACCOUNT & tried to pin it off on me !!!!!!! Rifuckingdiculous !!!! DONT EVER GO HERE ! As soon as I get back the info on who did fraud I'm pressing charges (: hope I helped you guys with this detailed review . Just spend the extra & go to freakin autozone or something . Let this company get shut down AS THEY SHOULD . Fraud asses . read more

This store and staff were able to do what no other store in Modesto could do-repair my Segway connectors which had burned out. Very reasonable price for the repair. If you have an electronics repair that no-one else can do I recommend giving them a call and at least ask, you'd be surprised what they are able to fix! read more

I tried to return some rechargeable batteries and was told that because they were opened they would not take them back. How was I to know they were no good if I didn't try them. Needless to say I will not be going back to purchase anything. Buyer Beware. read more

Jacob is amazing!!! He is so helpful and has helped me on several occasions... always remembers me and the bulb I need for my car! He's helped me install it every time too!!!! I wish more places had employees like this! He is by far the most polite and helpful person I've ever encountered in a retail setting! Hold on to Jacob he is a gem!!! Also always shows me other items I end up loving that I didn't even come in for! Like fun colored bulbs for my home and battery chargers! Thank you for having someone so great there!!! read more