Steve was very helpful finding the right router for my dad. He went to the back room 3 times to look for different routers based on my requests..yes I kept changing my mind on what one I wanted and he didn't bat an eye. Thank you for your patience Steve...keep him on the payroll read more

Went to get two sheets laminated. I had to wait for an employee on the phone, which is not a big deal. Finally, they were able to laminate. As the guy that is helping walks to the register, Steve another employee steps in front of him and starts typing on the register. He is not helping an employee at all. I have no idea what he's doing. We stay there for a while and then the guy that helped me gives me a piece of paper to take to another register where I have to wait for someone to return their Amazon purchases. And of course, they don't have their stuff saved so I have to wait again. I will never be back for laminating at Staples. Kinks on Geer is faster than a much better customer service. They probably don't care for five dollars, but I also bought printers, ink, computers here. Staples failed today. read more

Our printer needed immediate replacement, so I went to Staples. Was greeted and asked if I needed help as soon as I walked in, which was awesome! Turned in old printer for store credit (their "old tech" turn in program is great). Young lady who helped me choose the right printer for my needs was very knowledgeable and answered all my questions/concerns. I also like that she didn't try to up-sell me. Pleasant experience all the way around! read more

I came to drop off some Amazon returns at 8:50 pm and was told by a store associate that they stop accepting them at 8:30 pm. This is misleading since the posted store hours show the location is open until 9:00 pm. It was frustrating to be turned away when I arrived well before closing. read more

service was amazing, thanks to the worker david for helping us get the gaming chair we need!

I would like to give a huge shout out to the printing department and Stephanie in particular. I fat fingered in order and Stephanie was quick to notice my unhappiness when picking up my order before I got to the counter and fixed the situation immediately. She knew exactly what to do who to call and what needed to be done. If you need any kind of printing services, I highly recommend staples. My prints came out beautiful as well. read more

They closed the store early while they are walking around the store. I called they said the manager told them to close it. And he hung up the phone on me. read more

Staples - The printed sign by the manager making up their own hours. - Printing Services Near Me - Turlock, California

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The store manager (Mathew) is the rudest and most unprofessional. Same goes for the assistant manager (Steve) neither brings any value to the store they represent and the community they serve. I cringe just at the thought of the lack in value, attention and care this "management team" brings to our town. I was so dissatisfied with my experience that I filed a formal complaint with staples headquarters. It's time to humble ourselves and realize we only have a job because of the customers who choose to do business with us. Find somewhere else for your printing/business needs, this place doesn't deserve to receive any business and is an embarrassment to the town of Turlock. read more

Husband wanted sharpies qnd it was Christmas eve. Decided to skip other stores and run to staples. Store is very clean and thr employees were super friendly. I overlooked glue sticks and was directed to the correct location and some items didn't have prices, so they checked them for me. I was surprised to find slippers and other items available. I bought them and a bear that smells like lavender and you can warm up in the microwave. Super cool and unexpected! read more

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Horrible place. Walked in 20 mins prior to closing for copy of only 8 pages, and was immediately told that they will be closing in 20 mins and therefore won't be able to assist me. Like really? Customer service is non existent here. I proceeded to at least inquire to the costs (as it's been a long time I've used copy services) and the associate immediately said that she cannot/ will not help. Actions like this are why Staples as a whole is becoming obsolete. I hope management reads this and makes necessary changes. I will be taking my business elsewhere. read more

I'm a weekly customer, but today I couldn't take it anymore. My business cards were sometimes done wrong. When Paul does our business cards, they come out amazing, but when Cameron does them, they come out horrible. I always try to order when he is not there, but I need these business cards quicker. Today, I had an argument with the store manager Steve. Told him the business cards are cut wrong every time Cameron does them. Waste of my time. I had to leave the store and come back numerous times because business cards were not done right. Told Steve, I was never going back again, and he said with a tone in his voice "that fine!" Didn't afford to give me back a full refund. Was too heated to even demand one, and I felt like if I had stayed longer, the situation would have excalated. I walked away and said nothing else. Goodbye staples taking my business elsewhere. read more

Gilbert is the Staples Tech Jedi. I had previously thought about retiring my $1,200 laptop until calling to inquire about Staples in-store installation of a solid-state drive. Needless to say, David sold me over the phone, and in no time at all I brought my laptop in to Gilbert. My laptop is now performing faster than when I had originally purchased it. For a mere $170 I couldn't be happier! Thank you for resurrecting my MSI! I will absolutely be back for all my computer servicing needs. I trust these technicians completely. read more

Workers were watching me as if I were going to steal. I felt being watched. The workers were passing codes around the microphone while passing by me. I left the items in a shelf of an aisle to use the restroom and as soon as I went to the restroom a worker came from the back of the store. After I asked them if they could open the bathroom they lied to me saying they couldn't open the bathroom. After they told me that I couldn't use the restroom the stuff I left on the shelf the worker took it and put it back in its place. While checking out other items the workers were still watching me and when I put my phone number the cashier kept asking me how you pronounce the name and was on the mic saying my name trying to act like it was a conversation. Completely felt judged and based off of my outfit. read more

I have recycled electronics, sent papers to be shredded, purchased office supplies and also school supplies for local school donations. Staff is helpful and courteous. I usually go there when more supplies are needed. read more

They unknowingly helped me tremendously today !!!!! I was nearly at my wits end and called them to ask if they had a particular product that I desperately needed. The computer guy I talked to said immediately that they had it and told me about how much it cost. I showed up right away ! I asked a guy in that department when I got there and he said " Oh ya! I just talked to you" he took me to a spot that I would have never thought to go to. He apologized for the random location and I thanked him for his help. It was just what I needed and it was $20 less than he thought I have always had great experiences at this location! read more

This Staples has whatever you need. Recently needed to a large amount of coping done, the work was done on time and right on price with the estimate. Also purchased a new lab top and it was a good deal at a fair price and it was even sent from another store within four hours. I would say they have their arms around the customer service concept. They also have a rewards program and an ink cartage $2 rebate return program. One stop shopping for any office needs I have. read more

Staples - Printing Services Near Me - Turlock, California

My computer stopped working and I thought for sure it was done. I brought it in and was greeted by David in the tech department. He was super nice and understood that this was my baby and I needed it for work. He gave me a fair price (way better than I had thought) and and estimated time it would be ready. On the second day he called me first thing in the morning to come pick it up. When I got there he showed me what the problems were and what he did to fix it. Thank you David read more

Poor service. I'm wandering around, obviously not sure where to find something. I walk by 3 or 4 workers and get ignored. A group of girls in their late teens/early twenties get acknowledged by two guys immediately. HMMM! How about that. Anyhow, I find what I want and get to the register. They have one of those $0.01 deals where you have to spend a certain amount to get the deal ($5.00). Here's my conversation with the cashier: Cashier: (pulls out ad) "You have to spend $5, not including tax, to get the deal. Let me see if you get it." Me: "Ok. I think I've spent enough" (register shows $5.92 before she rings up) (each one rings up for $1.00) C: "You haven't spent enough." M: "But the register showed $5.92 before you added these. There's obviously not 92 cents tax on $5." C: "Let me remove everything and ring it all up again" (I'm wondering if this was a veiled insult to my intelligence or she was serious here) (Note that the total is $4.92 before she adds one of the remaining dollar items) C: "You need to buy something else to get the deal. You don't have $5." M: "Yes, but isn't that item $1? It would put it over." C: "But that is not including tax" (palm-face.... ok, I didn't actually do it but I visualized it) C: "Do you still want them?" M: "No, its ok. I can do without." Come to think of it, I'm wondering if she was hassling me because she didn't want to have to correct the price and have a manager come over and all of that. On top of that, she told me that an item was $1.00 (and it rang up $1.50 right in front of her) which she didn't acknowledge. Ironically (or not much so), she tells a customer in front of me that a customer yelled at her earlier. Gee, not a surprise. I won't go here again if I don't need to. read more

This review is long overdue. I manage 3 shop locations & whenever I need prints, Jody in the print department never fails to deliver. She offers exceptional customer service, with her attention to detail, communication, and patience. My 4th shop which is going to be here in Turlock hasn't even broken ground yet & even with this, I don't mind one bit as I wouldn't go anywhere else. This location & team has my business & loyalty. I needed help with forms being revised & printed. I didn't want to wait for assistance from my corporate office to make these revisions as this was a time sensitive situation. Jody was so helpful & willing. She provided me with multiple proofs to look at before print. I started this process on a Thursday afternoon, provided my approval Friday, then 10k sheets of paper later, my order was ready & delivered Tuesday by the store manager, Matt. Fast, efficient & streamlined! A BIG thank you to the team! read more

Asked to have something laminated, and were told that department was closed. Then told it's closed just this Saturday, but normally open. Asked if it's going to be closed any other Saturday and was told no. Then one employee said they don't do laminating. Then another employee said that they do, but not today. Not likely coming back here until employees know what their company does and does not do. read more

The store manager at Turlock store is the kindest and friendliest person. He generously donates to our local schools!!!

Worst place use a computer. They super slow and are not compatible with macOs. Printed some stuff cane out all wrong they couldn't give me a refund because of the way the system is. I Remember why i always go to kinkos read more

This store is struggling. My wife and I have shopped there twice in the last week and both times was made to wait for service. Not till I spoke with a Mgr. (Not sure she was...as her name tag said Sales Associate) did we finally get some help. They seem to be real short-staffed. One other thing took our laptop there to get fixed...spent a lot of money to get it repaired, only to have it totally crash 3 months later. As a teacher my wife loves this store, but recently they have failed my families computer technical needs. read more

Terrible!!! All I needed was 1 poster board (white, blue or yellow) some glue and glitter. The 2 guys standing together talking just pointed and said aisle 8. (I'm sorry to interrupt you). The poor girl cashiering was nice but no knowledge. It was not busy in the store how about help your customers and learn some product knowledge. I left without buying anything. Had to buy 5 poster boards, didn't sell just 1? I will go elsewhere for my project. read more

Night shift. Impersonal. Employee barks at customers as they walk through entrance, "Welcome to Staples...we close in 15 minutes". I walk past a circle of employees gossiping, offering no assistance to maybe help me gtfo in the 15 minutes I have to shop. read more

So far I am very happy with services here. Everyone is friendly and helpful, especially the printing services. The turnaround is fast and good quality. read more

I went to the Copy & Print department to get a banner made for a College club I am involved with. Ashley was very helpful, courteous and really worked to help get me the banner I was looking for. Job well done! read more

Unfortunately, we have to shop here because we run business nearby and often need to stop in to grab supplies. No one has ever been helpful except the bubbly females at the copy area. I would not, however, recommend for others to shop here for office supplies if they can avoid it. We came here a few nights ago looking for a few things. We wandered repeatedly searching for someone to help us. Ignored by all who passed. Is it Turlock or is the whole country like this right now? Customer service just seems to be generally complete garbage. We approached two young men who were chit-chatting and restocking near the back. They half-listened to our request and one of them lazily pointed for us to go to one of the aisles. Turns out the item we asked for would never even be displayed in that aisle and they likely misunderstood our question or didn't care about it. We searched for a few moments, but considering they didn't want our business, we didn't make any more attempts to find our items in this store. We found it at the equally awful Walmart nearby. Ugh. Turlock. read more

I picked my printer today. There service is nice, I love shopping with Staples. There easy rebate is awesome. I wish the have more choices and brands ,maybe online. Still a great place for office supplies in your neighborhood. read more

Stood near computers for 15 minutes with no acknowledgement what so ever. Once I got annoyed enough I said in a loud enough to be overheard voice "wish someone would actually care that I wanted to purchase a computer", Natalia was the tech person, said "excuse me? well I'm sorry I didn't aknowledge you but I'm the only one back here" Service was so bad I probably will never shop at another staples as the shrill voice of Natalia will be a reminder every time I see the name Staples. Cancel my rewards card and expect to never receive another dollar from me again. read more

Fast service! Friendly! Easy to find stuff so clean. People make this Staples. Keep it up. I drive from Modesto to get the great service at this location. read more

I went in twice to print a postersized display picture and Jazmine and Ashley were both extremely helpful and knowledgeable. They handled my poster with care and even wore gloves to prevent fingerprints! Great service! read more

This place is the best... Jasmine and Ashley from the print center Rock.. I have been printing memorial cards there and Ashley has did a great job always. I recently placed an online special order (my moms memorial cards) and called and got Jasmine. She was awesome... She did such an amazing job. I will never go anywhere else and will tell everyone to go there.. Thanks Staples for having such amazing employee's that go above and beyond... read more

Awesome service from Jarvis!!!! He was super helpful and nice! Would definitely recommend this location.

I came to Staples thinking I needed a new battery for my iPad. I didn't know if I could even get one or if I had to replace the whole thing. Well the tech asked what I had done and messed with it and on it comes. I had forgotten about hard closing it. So instead of just taking it in and sending it out for service I walked out with everything working fine. Thank you. read more

Worse CUSTOMER SERVICE! I waited 20 min, at the Customer Service counter, to purchase a printer and no one would help me. I had to call for a manager to come out and I get a Assistant Manager Olga. Apparently their cash register at the counter was not working so that's why no one was at the counter! I did ask a person to help me, cashier Teresa, and said she can't because she's at work he register, she did not have a customer. She would of called someone to assist me, but no she did not. I'm disappointed that Customer Service is not important to them. Wow, great job in retaining a loyal customer! read more

I always have good service when I visit this store. Someone always greets you when you walk in, even if it's from behind the cash register where they're helping someone else. There are usually employees out on the floor so finding help isn't a problem. I like the rebates you get as well when you use your rewards account. read more

took my computer there for repairs horrible !! they might have fixed it but for the price they charged i could have ended up getting a new computer they install one thing at a time then tell you something else is wrong and charge you for each individual item they need to install( item price of course and a $50 install charge on each item put in) you have to go along with each item so the other thing you had installed wont be a waste of money !! and you have to pay for it all because its installed already without telling you they charge installation charges on everything stupid and a waste of money! read more