Awesome service and great price... I would highly reccomend this company to someone who is looking…read morefor outstanding service!!

Brian, thank you so much for helping us out last Friday. You were right on target with what it…read morewould take to swap the line, and your timing was impeccable. We'll definitely be in contact with you for future projects. Toby Silva, I.T. Director Berkshire Hathaway HomeServices Drysdale Properties

Customer service experience here was terrible, seems like they just do the bare minimum and don't…read morego out of their way to help their customers. Ordered a new phone and I needed assistance in getting it sent to a new address since my phone was returned to the sender. All I was told from one of the employees is I need to call 611 since they couldn't help me in store and "sorry we just have stupid policies" and left me to pretty much figure it out on my own. Afterwards I came back to the store to cancel my service due to the poor customer service experience and I was lucky enough to have EDDIE help me out and he went above and beyond the rest of his coworkers and was able to assist me in creating a new PIN, giving me the customer service number, providing me my account number and giving me guidance as to what to say the the customer service representative. Honestly had I been helped by Eddie from the start I probably would have kept my service with T mobile since he was much more helpful in helping me find a solution. Big shout out to Eddie for understanding how to properly service his customers.

I have made 6 trips to T-Mobile store on Hotel Dr. in Turlock Ca. They have my exchange phone…read more(new) that was order on 7/14 ,with my name (Lynn Warren Rodriguez) on the box in there store . The employee with the (PINK) hair, would not take my old phone . Reason for exchange is phone screen is black has been this way since 7/2 . The phone has a warranty and insurance. Have only had phone since 9/12/2024 (Samsung A15) . Phone has NO psychical damage. PINK haired employee went in backroom to talk to manager , returned and said her manager said they cant take the old phone becuz it doesn't come on . I wouldn't be there if it would come on . WTF is wrong with these people? I ask to speak to the manager. The PINK haired girl tells me I can't the manager is not there . She had just came out of the back room where she had gone to speak to her manager . So WTF I said , now she is saying she talked to the manager on the phone OK B_ _ _H get the manager on the phone so I can talk to her . PINK haired girl says she can't do that becuz the manager is busy . WTF , to busy to talk to a customer. What the F_ _ _ is wrong with this picture ? I am going to report the PINK haired girl to the BBB and file a complaint . The PINK haired girl should not have that job . She does not have the skills to make the customer satisfy with the business they are conducting in the store . To be continued ...

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!