I have always loved Sonic burgers since I grew up with them in the 70's. I have had good luck and bad luck, depending on the locations. This location did well. They had a special on Chili Cheese Coney Dogs, so I ordered a couple of those. I also tried the new style fries... Last time I ate at a Sonic, they still had the regular (non-groovy) fries. Coneys were good, fries were good, my rainbow slush was delicious. Got exactly what I ordered, and the carhop was friendly and helpful. I will be back.... read more

Sonic Drive-In - Rainbow slush - Burgers Near Me - Springfield, Oregon

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Took forever and food was cold definitely would say I have been to a lot better places

I ordered food at the drive up (as most people do) just to wait 30 minutes for my order not to arrive. I ordered a small slushy and a burger that is it... after 20 minutes had passed I decided to ring the button and ask where my food was and the lady told me that it had been delivered... it clearly wasn't delivered. Jasmine was the name of the person I had been talking to and her excuse was that she was busy and that I did get my food. I saw maybe 4 cars at the time and 2 of them got food before me. I had a simple order and she was nothing less than unprofessional. Not a pleasant experience and honestly disgusted with how these people are being trained to handle situations. 0/5 stars read more

I love coming here for the Rt 44 (44 oz) drinks. They last me all day, while I run around doing errands. Since I have the app I get the drinks at 1/2 price. I also really like their Sonic Blasts (Sonic version of the DQ Blizzard). They are a definite treat. read more

Terrible service. 30 minutes for a drink with a 10 year old boy trying his hardest to be patient. Called corporate to express my dismay. Was promised a call back. Given a "verification code" that my voice was heard. Almost a month now. NO RESPONSE. NO RESPECT. NO MORE CUSTOMER. SONIC is off my "to go to" places. Nice work corporate who care MOST about filling there corporate pockets then having a satisfied customer. In my humble opinion...soon your pockets will be empty because of your greed. Ciao. read more

If I could rate this 0 zeros I would. Literally the worst customer service every single time I've even been there. Not one time there has ever been good service. To add to that- also takes 30-45 each time I've gone. Got a soda today and was half full and the wrong size after waiting 30 minutes just for 2 drinks and nobody even took our order at the speaker through the drive through. read more

I'm for raising minimum wage, and pro- workers rights, but I genuinely hate this Sonic's staff. My drink was made incorrectly again, and I didn't see it till I got home. Y'all don't deserve benefits, no childcare, no dental, nothing. Pay the billionaires more. read more

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We got in the drive-in line, no one spoke to us at the ordering speaker. We waited at least five minutes and just drove to the window where we waited another five minutes without anyone acknowledging us at all. Yo I'm 18 weeks pregnant and just wanted a milkshake. read more

We placed a mobile order at 6:48 that said it would be ready at 6:54. At 6:52 the reader board said it was on its way. We waited until 7:05 then pushed the red button, at 7:08 we pushed it again and someone finally responded a minute later. He told us our order would be right out. At 7:10 when we finally got our order, our blasts were only 2/3 full. The visit was such a disappointment. I'm not usually one to complain but it seems that every time we visit this store we have a similar experience. Our orders are always 10 minutes late, something is screwed up or missing, or like tonight we only got 2/3rds of a blast in each. We most definitely did not get what we paid for. I can get a full large Blizzard for cheaper than this medium let down. Avoid these guys if you're after ice cream. Read their other 1 stars and avoid these guys. Their management team is super lacking and it shows from their other reviews, come on guys I expect better. We gave you yet another chance and your store blew it, fix your standards. read more

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Waited a long time at one of the stalls just for them to forget the sauce we ordered and also an add-on to a drink that costed extra. They also put coconut flavoring instead of vanilla in the drink. It's not like you can go in and get something quickly fixed, we'd probably be waiting another good 20-30 minutes to get the order made correctly in the stall. read more

It's 730 at night and been waiting for over 25 minutes... what a joke. Won't be back, the food isn't worth this wait. read more

Sonic Drive-In - Drive thru.. waiting..waiting - Burgers Near Me - Springfield, Oregon

Every time I go here they forget something! Usually like sauces or we order something in a large and they give us smalls every time! And charge us for larges I just feel they could do better :( read more

Ordered clearly was repeated back correctly was made completely wrong. One person was in a bad mood. Another apologetic.. on a 30 dollar order wanted to charge additional for water. I have been here a couple of times... had one of the worst hotdogs ever... not one of the best places to eat. Some things here are pretty good but not really worth it to go out of the way for. Better burgers and especially hotdogs elsewhere. read more

Stopped in on our way back to Portland for lung. It was amazing! The onion rings were delicious and hot. Not oily at all. The burger tasted clean and fresh! I wish we had one closer to our house. read more

Ordered online. Arrived at the store with a HUGE line at the store. Literally wrapped around. All parking spots closed. We had to wait 45 minutes IN line to get our shakes. By the time we finally got them, they were completely melted and warm. Yes, my shake was warm. The Oreos (1 or maybe as many as 2), just like the cherry, sank to the bottom..... Just like my feelings for the store..... The wait was far too long, the shake.... Pathetic. I can make better at home without the 45 minute wait read more

Just ate there, burger, fries and onion rings were completely burnt. I will not be returning to this restaurant

I went there at 7:15pm on a Monday. I walked there and pushed the red call button to order, no response for 5 minutes. I pushed it again, no response. A customer went to Employees only and knocked to get assistance because her order was incorrect. I saw the inside of that place, it was a disaster. The floor had trash all over it. This entire time one employee was having a personal discussion with a customer who was in her car. When I asked if somebody was going to acknowledge I had been standing there the employee's response was "we are a little backed up right now." She then continued her personal conversation. Unbelievable. That was my first, and will be my last time ever going there. I just walked away in disgust. read more

I would give 0 stars if I could. Food was cold, buns were stale cheese wouldn't even melt on chicken sandwich. No receipt in bag so customer care won't help. Biggest waste of $24 ever!!!! And they weren't busy. read more

2 days, 2 screwed up for orders as simple as a drink. Wrong flavor first time and none of the extra stuff that I ordered in it the second time. Jeesh! read more

Fast food and great burger. Fast service and everything was on point. I love Sonic and have never had a bad experience there..

Careful with this location. Employees here are too dumb to listen to their customers and what they want on their food.

Stopped by sonics and really enjoyed eating in an old fashion style drive in stall. Listening to my sports radio while chowing down a 1/2 pound Super sonic bacon double cheeseburger is pretty cool. No worries about mask or social distancing while in the car. The meal was great. Service excellent. read more

Sonic Drive-In - Super sonic bacon double cheeseburger. - Burgers Near Me - Springfield, Oregon

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the pretzels are so good but they forget the cheese sauce like every time. imagine wanting a yummy, salty, soft pretzel with nacho cheese sauce and then all you get is the pretzel. lame i expect a free pretzel WITH cheese sauce. i will never rest. read more

Sonic Drive-In - :( - Burgers Near Me - Springfield, Oregon

It shouldn't take 21 minutes to get through 3 orders worth of cars. The young lady at the window didn't even apologize for how long she was taking getting the order ready as well as taking the payments. read more

Frustrated that this particular Sonic doesn't feel it is obligated to honor happy hour prices or items listed as half price on their website, even though I showed drive-through employee the same post as attached. Employee just said we don't honor the tots being half price. The total cost of the 3 items I ordered should have been only .99 for each med drink and 1.85 for the large tot at half price for a total of 3.83 but I paid 7.52. I know that's not alot of money but I hate false advertising and them not being accountable for what they advertised. read more

Sonic Drive-In - Burgers Near Me - Springfield, Oregon

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Took 20 mins to make my food and have my very bad attitude they even brought out 2 employees just to try and intimidate me

Always the best with their service, and especially their mozzarella sticks! The place is great! I also love that some of the employees roller skate to your car with your food! The place in general is super fun to be at, and always clean when I'm there! read more

We waited for 40 minutes after ordering our food and a girl came out with an attitude and not our food. She said she'd come back to help us but she never did so we left. read more

Nothing I ordered was very good. The food sucked but the staff and old times ambiance was good.

I live an hour away and go to the Springfield Sonic when I am Eugene weekly. They have been out of pretzel twists when I go (every week) for the past 4 weeks. I even called an hour before I arrived to make sure they had them in stock and weren't in danger of running out (otherwise I'd find someplace else to go) and was told they had plenty and were not going to run out. Placed my order over the app less than an hour later but, when I arrived, I was told they ran out. Called the manager and was told, "I'm sorry you don't understand we are a busy restaurant and run out of things". Ever hear of placing a larger inventory order?? Last time I go there. read more

Food was delicious, filling and the order was accurate. Their chili is my favorite of all places Ive tried. Gotta love a coney dog and slush!!! read more

It's sonic. You will get the standard items that you expect with the same taste anywhere you go. I guess my only complaint would be temperature of the food seems to be low indicating not as fresh as it could be, but that really is par for the course of almost all fast food burger places. Overall, I know what I'm going to get when I go and generally will be satisfied. read more

Been here numerous times and always had a good experience. Tot's are always good, Burgers are always done right and when I ask for "No ice", I get no ice in my beverage. Shakes are also pretty darn good and the longest wait (I always park and order), might have been 10 minutes. Staff has always been friendly and one time the car hop came by and asked if I needed any ketchup or a refill. No kidding. For fast food, this place makes a pretty honest burger at an affordable price. read more

Sonic Drive-In - Big menu. - Burgers Near Me - Springfield, Oregon

Put in my order via the app. I arrived on time, but could not check in due to an app error. I pushed the stall button and waited 5 minutes to be told they would be right with me. Nobody got with me. I pushed the stall button again and after ANOTHER 5 minute wait finally got to tell them i arrived and confirmed the stall. About 10 minutes later my order finally arrived. I was told "be carefull the lid comes off easy" i went to set the shake down and the lid popped off spilling the shake all over me and my car. I drove home and immediately called the store, the offered me a new shake i asked for a refund and was told i would need to get back into my ( shake filled) car and bring my card again. I told the on duty manager i didnt feel like ever returning and suggested they get better fitting lids to which i was told the lids had been that way for months. Absolutely worst experience possible read more

What can I say??? It's Sonic... I am a fan. Yes. This Sonic is the same as others -- LOVE the friendliness of the staff here. Haven't experienced too many negative attitudes at all. I always pull into a stall. I almost always go during Happy Hour. So 2-4 EVERYDAY all drinks and slushes are 1/2 price. I AM a huge fan of Mango Peach Unsweetened Iced Tea, Diet Limeades with extra lime and the AM Energy drinks (definitely NOT diet). Corn dogs are also 99 cents during happy hour. The food is good at Sonic it just isn't something I regularly get. I always order Route 44's.... the ice is the BEST in this world -- anyone who is an ice lover like me knows this -- I usually buy 3-4 drinks and put them in my fridge since this Sonic is across town from me. I've only experienced a few times where the order was wrong or incomplete other than that it is always a good experience!! read more

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Horrible experience we ever had!!! About two weeks ago on Friday night, we got there @7 and put car in parking spot to get orders and eat there. Big mistake we made!!! About 7:15 we pushed red button to order and waited for a while and then "push to order appeared. It was 2 and half hours later when they answered!! Why did we wait there for two and half hours??? Well it was kinda late to decide where else to go to dine in and we had cravings for burger and onion rings so we waited!! While we were sitting in parking lot, we warned people around us and told them they never answer to take orders!! And we were there for two hours and nothing happened!! Well we are at #1 parking lot and be able to see the inside of kitchen. Oh my God!! The kids in kitchen was flipping out and throwing staff on the ground! I guess he was overwhelmed with orders which no coming in from drive through and parking lot. We don't see any employees coming out from the door to deliver the food tho!! Well after we finally got our food, which they didn't have onion rings again (it was fourth time they didn't have it) the burger my husband ordered was cold and horrible as the pics. The tots and fries were undercooked and cold. We didn't even bother them to complain about it to the managers at that time but we saw the kids was forced to take a break in the front so we told him about our food. He was nice kid and apologized for the food and told us to tell the manager. But we were tired and disappointed so instead we called next day( so they weren't busy to take our complaints seriously) Well the manager was making excuses and short of employee that night but they were still giving the kids a break???!! After we told her what kind of experience we had, she said she would send us free meals coupons in a mail. Well Well Well After we waited two weeks, we haven't got any thing from them. I don't understand how and why those managers couldn't manage that night.. FYI even you want to talk to them in person, and go inside to get attention, a woman manager will tell you that you can not come in!! read more

Sonic Drive-In - Garlic butter bacon is NOT the same as picture - Burgers Near Me - Springfield, Oregon

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okay, four months ago, i left a negative review because the multiple experiences i had over six months justified it for me. today, i am leaving another review, albeit positive, as i was able to visit Sonic three times and not be frustrated (yeah, maybe a low bar, but relative to my review, it is actually positive progress). i want to like Sonic cuz i like eating at the stalls and i like their food and drink offerings. that is why i was so patient before i wrote the first review. anyway, for whatever reason, it seems that Sonic is now being more attentive and professional, so i am providing them this cautiously positive review. give them a try! Sonic has unique food and drink offerings, like breakfast all day, many flavors for drinks, and wonderful ice you won't find anywhere unless you buy an ice machine (though you can buy bags of ice here, too) read more

They are always out of onion rings, stalls are closed most of the time I go, and their fries are not the best. I've always been a Sonic fan until recently. read more

Been going here ever since they opened (seems close to a decade now?). The junior burger with some fry sauce added and mozzarella sticks are my go-to. The slushees are great for those now-hot summer nights while we all don't have central AC in our homes. Master Shakes never disappoint - rich, thick and flavorful, you'll drink hard an fast on these for a sugar rush. My lower rating is that larger or complex orders through the drive-thru always come out wildly incorrect. Either missing items I paid for, sometimes it's not even my order. If you're getting more than 3 food items, pull up into a spot so you have a chance to make sure it's what you ordered. read more

This Sonic is always out of something. ALWAYS! For me, Sonic is an ice cream treat. Guess what they've been out of for at least one full month? No Shakes or Blasts available here. There's a little piece of paper taped to each carhop slot saying, no ice cream, with no explanation. After this amount of time without ice cream, we have to assume their machines are dead and what, they can't afford to replace them? Another quirk here that's happened in the past: pull in, watch the video that shows menu items not listed on the regular menu, one of which said, make any Blast chocolate! On two different occasions I asked for a chocolate Blast and both times was told, all our Blasts are vanilla. This is disappoint/bad experience #3, which means we no longer go to Sonic. Luckily there's an original/vintage drive-in restaurant in Springfield that so far has always done right by us. read more