Absolutely love coming to Menchies! I always get their Cake Batter and even mixed with the Creamy Cocoa Hazelnut topped with chocolate caramel turtles, strawberries, and cherries. The service is always good read more

Menchie's Frozen Yogurt - Absolutely love coming to Menchies! I always get their Cake Batter and even mixed it with Creamy Cocoa Hazelnut. - Ice Cream & Frozen Yogurt Near Me - Springfield, Oregon

I stopped in here a few Months back for the first, and probably the last time. I found the staff was not very helpful, also not very friendly. I also found the place wasn't very clean. I asked for their açaí bowl, they are pre packed. I wish I would have been able to taste before purchasing. Because this was the worst açaí bowl I have ever tasted in my life. Was just fake, or synthetic tasting gross flavoring! Their toppings that you have to choose from were a joke. I would rather go to the other shops in town. read more

I had my first taste of menchie's a couple days ago and was so impressed I had to come back! As last time, we walk in and are greeted with a smile. Different staff but the store is still clean and very busy. Staff was very enthusiastic and helpful and everything flowed smoothly. Choose your container, serve yourself from one or more flavors of frozen yogurt, pile on your favorite toppings from a wide variety, put it on the scale, grab a spoon, good to go! They also have waffle bowls that are made fresh in house. No small, medium or large, nope. Just take exactly what you want as it is all sold by weight with the exception of the floats. My previous visit I had a float, today I went nuts on seeing just how many different flavors I could pack in one container. I chose three different froyos combined with four different toppings, then grabbed a table and we indulged! It's nice that they are open late as we were out with friends and stopped here after dinner for a fresh casual dessert. There are many different flavors of frozen yogurt to choose from including a large selection of toppings and syrups. Small tasting cups are also available for you so you can sample before you buy. read more

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I visited this place with my friend tonight after we randomly started craving frozen yogurt. There was only one other person in there when we arrived, but by the time we left a few minutes later it was packed so it seems we came at just the right time. I got a peanut butter and milk chocolate bowl with a bunch of different toppings. It ended up costing about $10, more than I would normally spend but it hit the spot. It tasted pretty good, especially the peanut butter frozen yogurt, and didn't leave me feeling overfull or weighed down like ice cream usually does. The store is small but it flows nicely. There are a couple of tables inside but we chose to eat in the car instead. There's a ton of parking since it's part of a huge shopping center, but it can also be chaotic because of all the traffic. I'm glad we went here for our fix and I think I'll definitely be back the next time I want some frozen yogurt. read more

Everything here is dirty. The walls, the syrup containers, the floor. The cake batter group flavor exploded all over my hand so I stepped into the bathroom to wash my hands. Huge mistake. There was no soap, no hand sanitizer, and the bathroom smelled like someone had died inside it. It's packed so there is zero incentive to clean anything. But it's absolutely filthy. read more

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Went in excited to try a new yogurt spot, however I was so disappointed by the customer service. The girl at the front with glasses and pigtails was really disrespectful. She was staring us down since my little sister and I walked in and gave us dirty looks the entire time never spoke to us once except to say the price number of our yogurt which she barely even whispered to us and rolled her eyes. Another customer asked her a question to which she turned her head and ignored them very deliberately. Don't recommend if you care for basic respect. read more

Menchies is my favorite frozen yogurt chain. It has a great selection of flavors and toppings. The employees are very friendly as well. Wasn't too expensive either! Indoor seating. Would recommend! read more

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I come here all the time, today the employee Barbara was not nice at all. She rolled her eyes on multiple occasions, seemed super unhappy, and just glared the whole encounter. As we left several other customers were talking about how she was rude to them. I never have issues with the staff or anything so this experience was very disappointing. read more

Menchie's has a great product- refreshing, light and good flavors. We've been here several times and had better service. Sunday it was busy and I'm not sure if the employee was overwhelmed, but it was not clean- the tray that holds the little sample cups had lots of debris, the frozen yogurt dispensers were messy, the topping bins were in disarray. If we hadn't been there before and had good experiences, this experience would turn me off. And honestly I'm not sure 1 employee could manage the people paying and supervising what happened behind her. I hope this was a fluke- I hope the shop gets cleaned up. read more

I was introduced to Menchie's on January 17, 2023, when I went there with my provider, Michelle. I absolutely looooooooooooooooooooooooooove the fact that you can choose what kinds of frozen yogurt and toppings to put into a custom made container, mixing and matching flavors and toppings that you like. My personal favorites are peanut butter, cake batter, and even mud slide! Sure, it can be a bit spendy, as they charge by how much the container weighs, but I will say it's a cool refreshing snack every time! I've come back since then, and I'm sure I'll come back again and again and again. It's amazing their frozen yogurt tastes like it was freshly made! I give Menchie's a solid 5 stars. In fact, they deserve 1,000,000,000,000,000,000,000,000,000,000,000 stars from me! You guys are the best! read more

Really like their yogurt. Usually a good selection. A little pricey, but good. Staff is friendly at times and not so friendly other times .. Ambiance is not the best, but unfortunately expected. Would be nice to have an additional Menchie's in Eugene.. read more

I had a root beer float which is one of my favorite desserts, however here at Menchie's they don't really have a machine to make root beer floats they make them by hand which is a process that is tedious and slow. Just go to Dairy Queen. read more

The staff were very friendly and lots of choices of frozen yogurt and toppings! Good place to go if you have a sweet tooth.

Cold, sugar, dairy, candy. . . that's about it. I'm sure some of the flavors are artificial and its not the healthiest thing. However it is neither better or worst than your other froyo places. I wish they had more seating because its pretty limited sometimes. The chairs are a bit awkward. read more

I cannot describe the sadness I feel to write this review, also... where they at tho. I took a trek to get here I'm soooooookoloooookooooooooolooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo sad read more

Toppings always stocked. Machines always working. What more can ya ask for? 10/10. Bring back the early 2010s when the froyo industry was boomin read more

Menchie's is a favorite place to go to when in town because of the delicious frozen yogurt! Sweet spot to bring kiddos and the service team is friendly, making the experience worthwhile. Soooo many different toppings to choose from :) Definitely a must for these summer days! read more

There aren't a lot of frozen yogurt places here in town but this is one of the biggest competitors. It's a bit smaller than other places, and I'm not a huge fan that the waffle cone is sold by weighing it with the yogurt. However! This place has some amazing flavor choices! The atmosphere is fun and welcoming and the people are kind. On a hot day this is a great place to come and get refreshed. The prices are comparable to other places as well as the topping. We love the location as most of the other locations are in Eugene and not Springfield. We will definitely be back. read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Springfield, Oregon

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I came in here with my husband earlier. I wasn't excited. Lol. Mostly because I was stuffed full from dinner and in a food coma. But I had no problem getting him some frozen yogurt. Then I decided to try a sample or two. Started with the mint, which was boring. It tasted like mint chocolate chip ice cream. Which I could just eat ice cream for that. Lol. Then I tried the honeydew melon flavor. I was in love! That was amazing. So I ended up with some. I decided to not get any of the toppings because I just wasn't into a bunch of candy. My husband had some sort of strawberry and chocolate mixture, with 47 different toppings. The customer service was fine. I had no complaints. It wasn't memorable or anything special, but it wasn't bad either. Dining area seemed fairly clean. Small, but pretty clean. Would I return? Yeah, probably so. I'd go here before I go back to Dickie Yo's. I wasn't a fan of that place. The flavors were lackluster. Here I found something I wanted to come back for. read more

I was happy that they had plain, tart yogurt. They had a good selection of flavors. It was very expensive.

Pretty much everything you'd hope for in a Froyo place! Good job during Covid - you fill out a paper form with what you want (# of scoops of each topping), rather than doing it yourself. read more

Strawberry Fanta float? Come on now, I had to try it! They also have a pineapple Dole whip float, as a Disneyland fan my heart swooned with joy to see it. Right now they are taking extra steps to keep you safe but you can still get all the fun toppings and choose from a variety of soft serve yogurts that the employees serve for you. read more

Got some treats today with my roommate and I am slightly bothered by our experience. We walk in and it is slightly overcrowded. Too many employees as well as too many customers especially during this pandemic. However, that's not what upset us. Other than one dirty piece of pineapple, our treats were fantastic and we took them home and enjoyed them. I was mainly bothered by the fact that the cashier was too busy arching her posterior for a social media post to pay attention to anything we were asking her for or saying to her. In addition she made us both never want to go back there because of her attitude. Not to mention there was never permission asked for my roommate and I to have our photo taken by a stranger.. I wish I could have spoken to a manager but my social anxiety made me have to leave before I could ask for one. read more

Absolutely adorable FroYo shop has an ideal layout to make the experience of customizing one's own unique creation a part of the enjoyment of going there. We will be back! read more

Menchie's Frozen Yogurt - End of winter break treats!! - Ice Cream & Frozen Yogurt Near Me - Springfield, Oregon

Super super yummy! Sienna at the front desk made goof conversation and uplifted my mood tremendously. Everything was clean and tidy, awesome way to end my Monday night read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Springfield, Oregon

Horrible customer service. Pulled in and the staff looked to be making a tiktok. Dancing around not keeping tables and stations cleaned. Unfortunately we will not spend money or support this business read more

Bland, not full of flavor, my thoughts as well as friend I was with. It was a hot day, and we said "well it is cold!" This is the store at the Gateway Mall. read more

Great selection of dry toppings including candy bar bits, cookies; animals, Oreos, crushed gram crackers, waffle cone bits, gummies worms and bears medium/small selection of chilled toppings such as Mochi balls, boba balls, and fruit Large selection of syrup/liquid toppers such as marshmallow, peanut butter, chocolate, Carmel, ect Decent dipped cone selection ready such as m&ms, Oreos, regular cone, plain chocolate ect Cons: fruit bars in the display case that are not yet for sale per the register gal, she said they were put out by management today and they were contemplating their sale price I do appreciate their containers for dry toppings being magnetic and containing attached lids. Their cool whip on the contrary is in a container vs some places that use whip cream and contain it via the can. Sample cups for soft serve are all placed out on serving trays so you know someone has touched each individual cup which I don't love. Spoons are heavy duty and offered in two colors; green and pink. Complimentary lids if you can't finish your treat and conveniently located. read more

Menchie's Frozen Yogurt - Flavored chocolate cones - Ice Cream & Frozen Yogurt Near Me - Springfield, Oregon

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First time we took the family and it was ok. They had ok flavors. The waffle cones dipped in chocolate where not very good. They had a good selection of toppings. Some of the toppings tasted stale. Wasn't as good as we thought it was going to be. read more

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Got the yogurt delivered and I'm pleasantly surprised it didn't melt. I had the NY Cheesecake flavor and it was delicious

LOVE this place! Excellent location, great service and very COVID friendly. You can place your order via the order sheet upon entering the store, and pick out your dry ingredients while they get your yogurt ready! All the workers are so friendly and love that they are open until 10PM. read more

They have the best flavors and the quickest friendliest staff. I can't wait for all the pumpkin flavors to come out. Yay! I love fall @Menchie's read more

Their stuff is good buuuut what's annoying more than anything is they have this new girl who's AWFUL!!! Every time it's my turn she's like "I'll be right with you!" And either runs in the back or something else... super annoying. I love their stuff and I thought this was one off but today irks literally the 4th time this happens. I never get the little "welcome" she does but the person after got the welcome I don't care but could she kill the stupid attitude? It's not flippin free I'm literally going to search and see if there's another place for something like this because not worth my money... I don't just pay $3-5 when I'm here but it's so unpleasant... I wonder what happened to the person before this girl... I will not be recommending until someone tells me it's gotten better... read more

People that work here are so nice. They have an excellent system amidst COVID. The dole strawberry is delicious for those nondairy eaters like me. read more

Decent selection of flavors. Definitely pricey. I love the variety of toppings. The building is super cramped. It's very weird trying to get some right now during covid, so I don't really suggest doing that anymore. Otherwise, one of the more decent places to go in town. read more

By far the best frozen yogurt in the Eugene and Springfield area! Lots of options and rotating flavors so there is always something you like. There is great service from the moment you walk into the store, up until you walk out. Would recommend to anyone! read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Springfield, Oregon

Froyo + toppings is always fun, and Menchie's is what you'd expect from a make-your-own frozen yogurt place. The variety of froyo flavors, toppings, and sauces is very good (my favorite is the lovely fresh fruit and oh, the Reese's sauce) and the prices are fine. The rewards program tied to your phone number (so you don't need a punch card) is a nice perk. What I don't like is that this location is super small and cramped and not the cleanest. There's often nowhere to sit inside or out unless you want to sit on the ground beside the parking lot. If you get a table, it's probably dirty because they can't/don't clean in between uses. I have seen garbage cans (including at Firehouse Subs a few doors down) overflowing with Menchie's trash. In my opinion, a food establishment that has self-serve bars needs to keep the place extra pristine inside and out, or it gets ... creepy. This doesn't keep me away, but it means it's not my first choice for getting a sugar fix. read more

This is my favorite place to get frozen yogurt in Eugene! They have delicious flavors - like Dole Whip Pineapple and Banana Pudding Nilla Wafer - and an amazing selection of toppings. And the toppings bar is always nice and clean! They're in The Shoppes at Gateway, so there's plenty of parking, and they're open until 11:00pm (much later than many other spots in town). I highly recommend getting a rewards card because you'll be coming back! read more

Menchie's Frozen Yogurt is so cute! I love their selection of froyo and toppings to choose from. They have been doing a great job at making customers feel safe by wearing masks, and gloves. I can't wait for my Bumble date to try Menchie's! read more

I have never been a huge fan of frozen yogurt till I came to menchies. The customer service is excellent and management is great! I had a request for a birthday cake and management went over and beyond with their services. They're great wth bringing in new flavors when requested and their topping selection is great! Definitely coming back! read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Springfield, Oregon