I recommended this place to my sister to complete her live scan for a job offer. After weeks of…read morewaiting with no results, we contacted the California Department of Justice (DOJ) and the Capital Live Scan Support Team, only to learn that the delay was due to an error by the staff member from Postal Annex who failed to submit her live scan. We had to call the office three weeks later to have it properly submitted. This mistake could have cost my sister her job. I strongly recommend going anywhere else to avoid a similar experience.

The phone is never answered - I had called several times just to check if they are open before I…read moredrive there only to find out that they are not open during their stated business hours

2/16/25 - This is my 13th year as a Tri-Valley resident. As part of the Pleasanton experience, the…read moreJelly Donut in this plaza is a must for any sweet lovers. As I walked by, I saw Pleasanton Postal. I was curious of its offerings since I'm looking for either a private or virtual mailbox for my postcard and card exchange hobby. I sent Pleasanton Postal a message on Yelp requesting if there were any promotions for new customers. I received an instant response even though they're listed as closed! Jay promptly answered my question and encouraged me to visit in person tomorrow to discuss my options. Stay tuned!

Amazing customer service! The guy was super sweet. I went in to ship a large package and they were…read moreable to do it no problem! Excellent prices as well.

Great service. Wonderful people. Will highly recommend for all services. Thank you for taking care…read moreof us.

Went to drop off an Amazon return. The box needed a wee bit of tape - $1.50! Seriously! The entire…read moreroll costs only $2-$3! Took my package and walked away.

This was my first time ever shipping out a package, so I was honestly a little nervous because I…read moredidn't know how the process worked. The experience ended up being so easy thanks to the woman who runs the store-- I believe her name is Chetna (I hope I spelled that correctly). She was incredibly kind, patient, and graceful while walking me through everything. She made the whole process simple and stress-free, and on top of that she was so personable that we ended up having a really nice conversation while I was there. It's rare to come across customer service that genuine. Because of this experience, I'll absolutely be coming back here for anything I need in the future-- whether it's mailing packages, notary services, or fingerprint scanning. Highly recommend this location!

This is my go-to spot for shipping and notary public services. Very accessible and convenient…read morelocation with very helpful and professional staff. Highly recommend!

I did live scan for a state requirement licensing. The process was quick, the equipment very clean…read moreand seemed new. The rep was polite and made the process easy.

The live scan fingerprinting service was a smooth and simple process this past Thursday. Service…read morewas instant, with no other customers in sight, and the staff who assisted me was nice and provided helpful information, even offered to make me a duplicate receipt for reimbursement from my employer. The experience was stress free and easy, just had to bring the form and ID.

Wow! Anthony is AMAZING. What a great help he was in tracking down a missing mailpiece. He checked…read morein with me as we sought to resolve the issue and remained on top of it until it was sorted. I haven't had great experiences with the main P.O. downtown, so I had pretty low expectations, but they had me covered.

What a great store,friendly staff,fast service all your shipping needs and services really…read moreimpressed will definitely return!!!

Vix is amazing! This store does not overprice, friendly and quick. I recently went in to have my…read moreson's senior collage laminated. It turned out perfect.

They're always very helpful polite and no matter who is working it seems like they all like their…read morejob.

Review is for Travis:…read more He was so so helpful and amazing customer service. I definitely will be back because of him. He helped me carry my 50 pound box from my car in the store and then helped me measure it for shipping. He was smiling the whole time and helping multiple customers. 100/10 employee!

Excellent friendly quick service. Went for a quick notary. I was in and out in just a few minutes.read more

Customer service at this store has been excellent--Prity, in particular, stands out for her…read morehelpfulness. They offer a wide range of services that might go unnoticed, including printing banners for marketing and events, posters, and even custom T-shirts. The print quality is impressive, and the turnaround time is quick. I ordered a banner and had it ready for pickup within just three days. It was also surprisingly cheap, especially for the quality

Yes - consistent good customer service. Easy drop off and close to home. I haven't tried their…read moreprinting business yet - but it seems convenient.

Amazing service by Jasmin! Efficient, smart and very helpful! This is not go to shipping store for…read morefuture. Thank you,

I went to the store on a Sunday at 2 PM. The sign says open until 3 PM. The Yelp says open until 3…read morePM and Google search also says open until 3 PM. The store was closed at 2 PM. I had a return and it had to be returned today .Now I don't know what to do and I don't think this is good business practice.!!!