I recommended this place to my sister to complete her live scan for a job offer. After weeks of waiting with no results, we contacted the California Department of Justice (DOJ) and the Capital Live Scan Support Team, only to learn that the delay was due to an error by the staff member from Postal Annex who failed to submit her live scan. We had to call the office three weeks later to have it properly submitted. This mistake could have cost my sister her job. I strongly recommend going anywhere else to avoid a similar experience. read more

The phone is never answered - I had called several times just to check if they are open before I drive there only to find out that they are not open during their stated business hours read more

We needed a notary on short notice over a weekend, and our neighborhood Postal Annex was there to provide the service that we needed. While their hours are reduced on a Saturday closing at 2:00 p.m., I was able to get a quick confirmation of their service and opening hours with a quick phone call, and when I arrived service was immediate and friendly. I even got to take advantage of their Yelp notary service coupon which made it a great deal with pleasant customer experience. I highly recommend this Postal Annex for notary service. read more

I came here for fingerprinting, and got done with it pretty quickly. Didn't need to book an appointment. The lady was friendly, patient and helpful. I was done with my job in about 15 min. They also do Notary services. The store is clean. They have cute little car charms for sale. It's located in a shopping center so lots of parking available. I'd definately come here again. read more

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This place is fast and the location is convenient. There's always parking and the people are friendly. I did have one very bad experience here with this Indian lady with curly hair. I didn't catch her name. Usually I'm in and out in 5 minutes or less. when I got there there were 3 people waiting in line. I waited for 10+ minutes while she helped one person. The people in front of me seemed very agitated from what I'm guessing was already a long wait. Finally the lady offers to take the package but informed me I won't get a receipt. I told her I understand and was ready to hand it over. Then she started talking to me like an actual child. It threw me off so much. I look younger but I am indeed a full grown adult who is not a 5 year old. She continued to explain how a postal annex works even after I told her I came there regularly. As I was leaving I needed to take a picture of the package at the post office and she politely explained to me how to take a picture too. Still I had a good experience with everyone else and every other time. Would recommend read more

They will accommodate any package (ups, usps, fedex). The people are very nice and always smiling willing to help. Furthermore fast quick read more

PostalAnnex+ - Front - Shipping Centers Near Me - Pleasanton, California

This mail service is fantastic! Kind and extremely helpful and go above and beyond with their customer service! I am so glad I used them to forward my mail after I moved out of Pleasanton! They are very communicative and helped me understand my best options for forwarding my mail! read more

Extremely great service...lots of stuff to do with and even in less price...went for PP photos which were very clear than the other stores and even they have mail boxes there cheaper than others highly recommending for all the stationary purposes and much more. read more

I needed a Notary and discovered this Annex nearby. Convenient access and plenty of parking. The fee is $15.00, but a $5.00 discount is offered with a YELP checkin. Fast and easy . read more

We came here for notary services and had a great experience! Thank you so much for the wonderful service!

I found this location through their partnership with PostScanMail. I've been very happy with their service thus far. They always answer all my questions and are very helpful when handling my mail. read more

Only reason I don't give this business one star is because it's nice and close to where I live and I can do a few things quickly through them without having to drive across town to FedEx or another UPS store. However... There is only been one visit where I received decent customer service/help from an employee. Every other time I am met with contempt, rudeness and smugness. (Not that I'm really going there for the customer service, but still) I use this location when I need to drop off an Amazon return which requires a QR code to get scanned in for the return. I've done this on several occasions without a problem. Just today, the woman behind the counter refused to do it. I ended up having to get back in my car with a cranky, crying baby, just to drive across town to the other UPS location to do my drop off. Pretty sure this is a privately owned small business which I love supporting as I'm a business owner myself, but treating your customers like garbage is completely uncalled for. Definitely won't be going back. read more

Make sure you set an appointment if you need fingerprinting done. It'll help the staff. Luckily, the woman working this morning was kind enough to help me. read more

PostalAnnex in Pleasanton offers much more than just shipping. The people there are always friendly and you rarely have to wait. Close and easy. read more

I was so happy to see this Postal Annex store come to the Vintage Community! I have a small eBay store and having this store located 90 seconds away from my home gives me the convenience to drop off my packages as well as order new supplies for my packing supplies. The owners are friendly, unlike the "Postal" people who work for the USPS. The US Postal Service can't even delivery our mail on time as well as being rude when you need help. Hopefully, the nearby community will use this store for all their postal needs. read more

Very accommodative and friendly people at the store, passport photos and notary services are available as well. Janaki is very helpful and treats customers with a smile! read more

Saw this recommended on Nextdoor and decided to give it a shot being so close to my house. I had shipped the exact same box and exact same sweatshirt to my mother in law through usps the week before. The second time, through Postal Annex was $5 more to my mom in the same Portland, Oregon area and through usps. Sent it that way anyway since I had already invested the time in line. It took over a week to get from the postal annex to Usps to start shipment. Will probably only use this service if I'm desperate. read more

PostalAnnex+ - Shipping Centers Near Me - Pleasanton, California

Fast, easy and the owner is super sweet. She was very transparent and easy going. I appreciated how clean the store was and how easy finger printing was. I understood as being a single person there are times she had to take a sec to help someone else. She couldn't be any kinder! She really deserves a pat on the back for her good job. Thank you for helping me today! read more

Super quick and easy process. The ladies that helped me were very sweet and kind. Would recommend and return if I need to mail packages.

I'm a frequent flyer here as it's highly convenient with options to ship through all carriers including USPS! Staff is very friendly too

Everyone here is very nice and helpful. Needed a quick and easy notary service so I came here. This is a new location, so it's very clean, organized and well stocked. Will be coming back for other services in the near future. read more

Went in for a last minute notary service, was very pleased with the speed and quality of service, as well as the low price.

Awesome service! Very helpful and conveniently located. Will come here again. Easy to work with and always willing to go out of their way to get stuff shipped on time. read more

Super helpful and friendly ladies. They made my mailing experience super fast and easy. Please support our local businesses.

First time in the store to send some packages out. The owner, Janki, was very helpful and went out of her way to make visit simple and efficient. I ended up completing two of my errands in one stop. I used the color copier for small project and the process was user friendly. Great to have a local store that has fair prices, friendly and helpful. read more

I ship a lot of items, need copies, and notarized forms, so it's great to have such a conveniently located postal annex so close by to where I live. Friendly staff as well! read more

I was there for LiveScan service. A lady and her daughter were ahead of me needing notary service but left to get something and came back. The staff at PostalAnnex was already helping me while the lady and her daughter left but the staff said she's going to help that lady first since she came in before me. Although I wasn't too happy that the staff just stopped in the middle of entering my information to help them but they came before me so I understand that I need to be in line. Then, another customer came in and the staff told me that I have to wait for her to help that person too. Her reason was that LiveScan takes a long time...... So, I wonder if people keep coming in, do I need to wait until the store closes?! I think the staff did not handle the situation very well. She could have told the people who came after me that it might take a while before she can help them or at least ask me if it's fine with me to wait for her so I won't feel that my time wasn't respected. read more