This was my first time ever shipping out a package, so I was honestly a little nervous because I…read moredidn't know how the process worked. The experience ended up being so easy thanks to the woman who runs the store-- I believe her name is Chetna (I hope I spelled that correctly). She was incredibly kind, patient, and graceful while walking me through everything. She made the whole process simple and stress-free, and on top of that she was so personable that we ended up having a really nice conversation while I was there. It's rare to come across customer service that genuine. Because of this experience, I'll absolutely be coming back here for anything I need in the future-- whether it's mailing packages, notary services, or fingerprint scanning. Highly recommend this location!

This is my go-to spot for shipping and notary public services. Very accessible and convenient…read morelocation with very helpful and professional staff. Highly recommend!

I recommended this place to my sister to complete her live scan for a job offer. After weeks of…read morewaiting with no results, we contacted the California Department of Justice (DOJ) and the Capital Live Scan Support Team, only to learn that the delay was due to an error by the staff member from Postal Annex who failed to submit her live scan. We had to call the office three weeks later to have it properly submitted. This mistake could have cost my sister her job. I strongly recommend going anywhere else to avoid a similar experience.

The phone is never answered - I had called several times just to check if they are open before I…read moredrive there only to find out that they are not open during their stated business hours

I've worked with this Pak Mail facility for years. I pick up and ship mail and boxes. Always…read morefriendly service. It's a one stop shop for my personal business.

The owner was very helpful and accommodating. He was efficient and accurate in preparing the…read morepackage. If you need some help in sending a package and are close to Oakhill Center, Sam's your man!

Review is for Travis:…read more He was so so helpful and amazing customer service. I definitely will be back because of him. He helped me carry my 50 pound box from my car in the store and then helped me measure it for shipping. He was smiling the whole time and helping multiple customers. 100/10 employee!

Excellent friendly quick service. Went for a quick notary. I was in and out in just a few minutes.read more

I did live scan for a state requirement licensing. The process was quick, the equipment very clean…read moreand seemed new. The rep was polite and made the process easy.

The live scan fingerprinting service was a smooth and simple process this past Thursday. Service…read morewas instant, with no other customers in sight, and the staff who assisted me was nice and provided helpful information, even offered to make me a duplicate receipt for reimbursement from my employer. The experience was stress free and easy, just had to bring the form and ID.

Amazing service by Jasmin! Efficient, smart and very helpful! This is not go to shipping store for…read morefuture. Thank you,

I went to the store on a Sunday at 2 PM. The sign says open until 3 PM. The Yelp says open until 3…read morePM and Google search also says open until 3 PM. The store was closed at 2 PM. I had a return and it had to be returned today .Now I don't know what to do and I don't think this is good business practice.!!!

Great service. Wonderful people. Will highly recommend for all services. Thank you for taking care…read moreof us.

Went to drop off an Amazon return. The box needed a wee bit of tape - $1.50! Seriously! The entire…read moreroll costs only $2-$3! Took my package and walked away.

Bight, Clean, Friendly!…read more I needed to drop off a FedEx package and recently visited this business for the very first time. It's located in the Walmart Neighborhood Market shopping center, in the old GNC spot. The store has been here a few years and looks brand new. The first thing I noticed was how bright and cheerful the store is. Everything is laid out beautifully. I had a chance to talk to the friendly owner, and she explained some of the business details. I liked everything about the store. Clean, well organized, friendly, what more could you want?

Super quick and professional notary service for a somewhat complicated document situation. Zero…read morewait.

Excellent service! Great people and the place is new and clean. Very quick usually no waiting.read more

They're always very helpful polite and no matter who is working it seems like they all like their…read morejob.

Awesome. Sowmini was responsive, affordable, and extremely professional…read more We will be coming back for our future notary requirements.

Sowamini has flexible availability. I needed a document notarized urgently one evening and she was…read moreable to take me within 90 min of my request. She was professional and efficient. In the end, her services only cost $10, where I would normally pay $30 at a UPS store. I highly recommend this Notary Public for the Pleasanton Area.