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    These guys are great! Fast and efficient and great price! They are very customer service oriented and friendly. Highly recommend!

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    6 years ago

    Has been using their service a couple times,happy about their Excellent service! Nice crew! Highly Recommend!

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    Big Junk USA Bay Area

    Big Junk USA Bay Area

    5.0
    (224 reviews)

    Ric and his Big Junk business truly deserve all five stars. We had already disconnected and…read moresectioned our hot tub and just needed someone to haul it away. After a few phone calls, my conversation with Ric stood out immediately -- he had me laughing the moment I giggled about his company name. He came out to look at the project, and we ended up having a great conversation about his business, the challenges he's faced, and the positive attitude that keeps him going. He was honest, transparent, and never pushy. Ric also took into account the work we had already done and made every effort to give us a fair price. His quote was significantly lower than the competitors, and his attitude sealed the deal for us. He returned later the same day, loaded everything up, and hauled it away without any hassle. I highly recommend Big Junk and genuinely hope Ric continues to find success. We'll absolutely use him again.

    Called the number listed on the website and attempted to get a quote. From the beginning of the…read moreconversation the person answering was RUDE, CONDESCENDING, and would not even let me explain what services we were inquiring. His tone of voice was very off putting with ATTITUDE. Perhaps because I am a female? Told him I did not appreciate his tone and informed him we will not proceed with inquiry of rates. --- EDIT: right after I posted this review, I received a text with a lengthy explanation and apology. We appreciate that. So, editing to increase the rating. However, given our first impressions we have chosen to move forward with another company that aligns with our preferences!

    Junk Star - junkremovalandhauling - Updated August 2026

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