I need some things removed that I could not donate. I called and the owner sent a message thanking me for my pending business with his company. Why is that important? I DO NOT have to give anyone my money. To understand that idea is great. The two-person crew came to my house, 10 minutes early, EARLY! When they arrived they acknowledged they were early and asked if they should wait for their time. WHAT!?!?! Who does that? I said oh no, start now. They came into the home, gathered the items, I paid (a very fair price) and they were off. Thank you goodbye, right? WRONG!!! Out of the Closet was coming to get the items I wanted to donate. They were very late,the drive was super rude and they did not take ANY of items I wanted to donate (later for them). I am now in a panic. You see, Out of the Closet makes you put your items OUTSIDE. I could not just leave them there. I called the crew that just left with my removal items and asked if they could come back. They said they could but it would be about an hour and a half. That's fine, just come back! They were able to come back, get those things (a sofa was in the mix) and charged, again, a fair price. They were nice, fast and understood my frustration. Please call these people for your removal service. As I write this, I will be calling them again myself. read more

I got the recommendation for Responsive Hauling from Angi/Angie's List for someone to haul away and dispose of our very old washer and dryer. Enrique contacted me right away to get more information about the project and scheduled an appointment for 2 days later. Since we had a gas dryer, Enrique informed me that he would need to make sure the gas connection was in well working order and if it wasn't we would need to call PG&E for safety reasons. Up to the day and time of the appointment, they kept me up to date with an appointment confirmation, reminder, and notification of arrival time on the day of. Enrique and crew were extremely professional and courteous. After looking at the gas connection, he determined that it was in good working order and they safely removed my washer and dryer and hauled them away. The entire process was smooth and quick. I highly recommend Enrique and Responsive Hauling for your appliance or junk removal needs! read more

I had a bad experience with a "hauler." He didn't finish the job which was time sensitive. I needed to get everything hauled away and cleaned the next day. I called Responsive Hauling at the end of the day Thursday and spoke to Jose Diaz. He promised me that his people would be there on Friday early afternoon, arrive on time, be efficient and said I wouldn't even know they were there. Responsive Hauling and Enrique were exactly as promised by Jose Diaz. They were at my house early (!) and finished the job within an hour. What took the other "hauler" 5 hours took Responsive Hauling ONE HOUR! They also cleaned the area after hauling everything away. They were very efficient, clean, fairly priced, professional and available on short notice. When I have more hauling I will hire them without question. Please call Responsive Hauling at 510-244-0285. I spoke to Jose Diaz, but everyone I've talked with there has been friendly and helpful. read more

I had some Furniture to get rid of in Fremont this morning. My first thought was to call 800-got-junk as they are everywhere. The customer service rep on the phone was super polite and gave me rough estimate.. I made an appointment, they came by.. to pickup a couch and love seat they quoted me $386. That is unreal? I could do it myself and it would have cost me a fraction of that. However for lack of time and convenience I decide to give yelp a shot and contacted Responsive Hauling. They came within 40 minutes of my call! Which I thought was super Fast. They are very professional and polite. Did the job for $150! That's a business that does things right and I wish them the Best. I will be referring these guy's to anyone I hear in need of hauling. read more

Responsive Hauling did an outstanding job helping us get our home organized and ready for painting. They organized our garage, cleaned out the shed, stacked and moved furniture so the painters could work efficiently, and hauled away unwanted trash and junk. Enrique and his assistant were professional, courteous, fast, and extremely helpful throughout the entire process. They worked hard, stayed focused, and treated our home and belongings with care and respect. What could have been an overwhelming project felt much more manageable because of their professionalism and positive attitude. I truly appreciate the excellent service and would absolutely use Responsive Hauling again. Highly recommended. read more

I'm very satisfied with this company. They are highly responsive, quick workers, and attentive to the circumstances: they asked me if they are allowed to pull their truck into the driveway. Since our driveway is not suitable for heavy vehicles, I said no, and they politely acknowledged that. They left the truck along the street and moved the whole pile from the driveway into the truck manually. They were dressed in clean uniforms and the truck looks new and well maintained. They notified me about 45 minutes in advance about when they would arrive, and followed up again 10 minutes before they arrived, so I did not have to spend time waiting. I highly recommend this company. read more

I highly recommend this group. I had a very large and heavy pile of wood grindings/mulch in my driveway that needed to be removed quickly. I called Ricardo late Monday afternoon and when I told him I needed the pile moved quickly he had a team at my house at 8:30 the next morning. Enrique and two other strong fellows made very short work of the project. Their scheduling communication was excellent, they arrived when they said they would, they worked very hard and very quickly and had the job done in an hour. They were very polite and pleasant to interact with and the pricing was very fair. Highly recommend. Jennifer read more

Ricardo and company are terrific. It had been raining all week and the mattress, three sofas and chairs were completely waterlogged, which he warned me could raise their rates--but in the end, they didn't take advantage of what could potentially have been a very expensive haul to the dump and stuck to the agreed terms; actually going hauling well above and beyond the items that were discussed. Heads over tails a better bargain than the hauling service we had previously employed for my mother's house. Fast (I'm talking minutes), friendly and local guys--I would absolutely call again and recommend to anybody! read more

Enrique and his team of one were super efficient!!They arrived on time and haul my ridiculously heavy wooden piano away in under 10 minutes (includes the time to load onto the truck). A job that would require an army of people but Enrique, his colleague, and a small handless dolly did the work with no problem. I was amazed at how speedy they were with just one call and the same day service. I recommend this company to anyone who needs it done fast. More importantly, I will be requesting for Enrique and his team again in my next furniture removal. Thank you! Lynda read more

I had the absolute pleasure of working with Ricardo and Enrique, and I couldn't be happier with the experience! They were incredibly professional, punctual, and informative throughout the entire process. Their friendly and approachable demeanor made it a joy to have them haul away some items we no longer needed. No matter the size of the job--big or small--they handled everything with ease and efficiency. I'm beyond impressed with their service and would highly recommend them to anyone in need of a reliable and hassle-free hauling solution. Five stars all the way! read more

The team arrived promptly at 8 AM, but I neglected to hear the doorbell, however instead of getting upset, they waited outside patiently until I came to the door. once I showed them what needed to go, they got right to work and in a matter of minutes they were done, and I had a huge amount of things to get rid of. they swept up and left the area so nice and clean. both individuals were extremely professional, very kind and courteous which you don't find a lot these days. I would definitely use them again and will be referring them. read more

Enrique and his team were amazing! Very helpful and quick! I was actually running 5 minutes late for the pick up and they synced up with my housemate and waited for me. They called and texted me before arriving and were great communicators. I just told them what I wanted moved (most of it was already outside), they did it. They also accept venmo, zelle, cashapp, credit cards, cash, etc. They were kind, professional, and made my life much easier! Thank you, if I need help with junk pick up again I know where to go! read more

This was our second project with these guys. Enrique was very helpful and tried to keep everything within our budget. Our first project was removing the old shed attached to the house. They did a great job for a portion of the price compared to other estimates. The second job was to remove a lot of soil from our side yard. The previous owner made it "nice" by piling gravel and pavers on top of the existing soil. The ground level was too high and we were having moisture issues. Soil is really expensive to remove! read more

I needed an old carpet removed. Most places i called do it only with carpet installation. Responsive Hauling was able to remove my old carpet. They did a wonderful job. From start to finish they were very professional. They even returned the next day to remove some staples that i had missed when reviewing the work. Even though it was my responsibility they apologized for missing something. They came on time, and responded to my call to return. I highly recommend them for any job. Miriam A. read more

I inquired for a junk removal using Google and this company had awesome reviews. Very accessible method to schedule for services. It was easy to send and receive communication. The service I requested was fast and VERY EFFICIENT. Enrique was so professional, upfront and honest about pricing. The load I had was cleared out in no time. Thank you Responsive Hauling!! You guys definitely live up to the company name. I will DEFINITELY be using the service again. Happy first time customer read more

I've used this company 3 times to haul away junk I cleaned out of my house and garage. They came over fast, friendly and professional. I did all the communicating by phone, they gave an honest no obligation estimate and then got to work. I even had junk spread around my backyard and they picked it all up with no problem. I highly recommend this business if you need reasonably priced junk removal and you want it done quickly by friendly hard working people. read more

If I could give 100 stars we would !! Moving can be such a stressful time but Enrique and his team made it a lot easier We needed sone items removed and he quoted a very fair price When they got there we realized we needed a few more things removed No problem he said ! Wow ! These guys are nothing short of amazing Quick, efficient patient and thorough clean up. Do not hesitate to support this business They go above and beyond! Thank you again Enrique ! read more

Very satisfied with their work and how they handled it. Communication with Ricardo was very prompt and polite. Enrique met on site to carefully assess and provide options. The team returned on my preferred day and time and did everything thoroughly and professionally, and swept all the areas afterward. It was completed within schedule and for the exact estimate Enrique had provided. I would be happy to recommend them to my neighbors and others. read more