Great service. Prices are good and they have a huge selection of boxes. I will ship large items…read moresold on EBay and they always have what I need. Thank you Team Box World!!!!!

I recently shipped a very precious and valuable piece of artwork from California to New York for…read morethe first time, and I couldn't be happier with my experience with BOX WORLD Shipping Center in Dublin, CA. From beginning to end, their service was exceptional. Everyone was incredibly kind, accommodating, thorough, and timely. I especially appreciated the progress photos they provided throughout the process, which gave me great peace of mind knowing my artwork was being carefully handled and protected. Shipping something so meaningful and valuable can be stressful, but they made the entire experience seamless. I'm extremely satisfied and would highly recommend BOX WORLD to anyone looking to ship delicate, valuable artwork with confidence. Thank you for taking such great care of my work!

This was my first time ever shipping out a package, so I was honestly a little nervous because I…read moredidn't know how the process worked. The experience ended up being so easy thanks to the woman who runs the store-- I believe her name is Chetna (I hope I spelled that correctly). She was incredibly kind, patient, and graceful while walking me through everything. She made the whole process simple and stress-free, and on top of that she was so personable that we ended up having a really nice conversation while I was there. It's rare to come across customer service that genuine. Because of this experience, I'll absolutely be coming back here for anything I need in the future-- whether it's mailing packages, notary services, or fingerprint scanning. Highly recommend this location!

This is my go-to spot for shipping and notary public services. Very accessible and convenient…read morelocation with very helpful and professional staff. Highly recommend!

I had an outstanding experience at this location! From the moment we arrived, the customer service…read morewas exceptional. Carlo took amazing care of us and truly went above and beyond to make sure everything was perfect. He was friendly, attentive, professional, and made us feel genuinely valued as customers. It's rare to come across someone who is so dedicated to providing such a great experience. Carlo's attention to detail and willingness to help made our visit memorable. If you're visiting this location, I highly recommend asking for Carlo! you'll be in great hands. Thank you for making our experience such a positive one. We'll definitely be back!

So I've been to this location numerous times and although I never had a bad experience, I never had…read morea great experience until today. Which is the reason for four stars instead of five. But today is August 22, 2026 and I went to the store around 4:15 PM and CARLO helped me and made my experience extremely great when above and beyond to help me and be a great service. This guy is Management material. Definitely had value within his service.

Great experience with Mo. I used print and go but needed a photograph printed on a high quality…read morepaper. He spent 15 minutes finding different options and printed it out for the price of $5.

What an awful experience. I should have went to the one I usually go to, and the one I went to…read moreafterward was just a night-and-day difference. This will be my first and last visit to the Pleasanton location. When I went in, said hi, and asked who I believed to be the manager if the workstations have Microsoft Word, she didn't even greet me and just said, "I don't know. You can just go to the workstation and see". How do you not know if Microsoft Word is on there? You work here and should know... I went to the workstation section and saw that one workstation was empty. But then I glanced at some folders that I could use to put my documents in. I decided to take a minute or so to take a look. But you know what? I shouldn't have done that and someone else took my spot, as there was another customer who was already using the workstation. I waited for either of them to finish, and even the alarm sounded for the other customer to finish their session and get off. No employee came to tell them to let me use the station. I went to that same manager and I asked her if that alarm was to let people know that the session was over. She said yes. I then asked her if you could tell the customer to let me use the workstation, and she didn't even want to make the customer accountable and stop using the workstation to give me a little bit of time to get my work done, so she said, "Unfortunately, you would have to wait until the customer to finish what they were doing for you to be next". After that, I waited a couple more minutes for that customer I initially waited on to finish, but that one still wasn't done. I left and will never come back. However, my visit at my usual FedEx Office location was a WHOLE lot better! Workstations were clear the whole time, and I got my document printed very quickly! Just don't go to the one in Pleasanton unless you want to wait 30+ minutes to get something quick done.

I have patronized this location countless times mostly for Amazon or temu returns. The staff here…read moreare excellent and professional and friendly. Honestly.I can't think of anything to criticize. Keep up the great work.

The employees at this UPS store are super friendly and took a great interest in my shipping of some…read moreof my collectibles and were enthusiastic about learning more. They have dolly's for you to use with high volume shipments to make it a smooth drop off

I have been a customer of this store for over a decade. I have always received excellent customer…read moreservice except last week. The owner who is always very gracious was not present unfortunately. I was in a hurry and wanted to quickly drop a return package. There was no customer in front of me and I got the most horrible customer service from the two employees who were there. They were extremely rude to me. This is an unacceptable attitude towards a customer who will obviously not come back.

Great service!. Arda and Dar took great care of my packages. Walked right in. The store was…read moreclean and organized.

Customer service at this store has been excellent--Prity, in particular, stands out for her…read morehelpfulness. They offer a wide range of services that might go unnoticed, including printing banners for marketing and events, posters, and even custom T-shirts. The print quality is impressive, and the turnaround time is quick. I ordered a banner and had it ready for pickup within just three days. It was also surprisingly cheap, especially for the quality

The friendliest and most helpful UPS store ever! They always help me ship what I need reliably.read more

Everyone at this location is so friendly and helpful. There is always a hello and a willingness to…read moreexplain your obtions and they are concious of saving their custotmers from paying for something that is not needed, true professionalism. The store is clean and well organized and they have ample shipping supplies plus extras. I will be using them as my primiary from now on. Treat the customers well and they will come. I highly recommend this UPS location for no stress no attitude personable and professional service.

Dear ALL-STAR TEAM The UPS Store, I would like to Thank ERIC…read moreand LUCAS for being so very kind and helpful on my last visit. Thank You for helping me achieve my goals and for informing me on Your Amazing Poster Printing Machine. I look forward to visiting YOU again with upcoming Projects. Thank You, ERIC and LUCAS. :) With Love Always, Stephanie

Very helpful, stay opened for me for another minute so I could shipped me Amazon return. I really…read moreappreciate it, thank you!

I hit a Fit Kit , I needed to send back to the Lab !!!…read more So I stopped by this UPS Store to Ship it to the Lab!!! I already had a shipping label on the box!!! After a brief wait in line . The Clerk called me up to the Counter and Scanned my package into the System!!! I was presented with a Receipt for my package!! Then I was Gone With the Wind Fabulous!!! This is a Baller On A Budget Approved Establishment!!!! I keep my Pimp Hands Strong!!! Number 34 on the top 50 list of the most Prolific Yelp Elites of 2025!!!!

Mr Dipesh is extremely helpful and efficient. Great customer service. I would highly recommend him…read moreand his staff for any of your printing or shipment needs. They also do notary.

Very friendly and professional They do everything here…read moreShipping supplies, all shipping carriers, notary, passport photos, printing and so much more