They helped me out with printing out labels for multiple returns. They were very helpful and…read moreservice was very quick and efficient.

I came here for fingerprints for the board, and this girl helped me so much! Everything was quick,…read moreeasy, and professional. Prety was very kind and made the whole process stress-free. Thank you so much, I really appreciate your help and highly recommend this place!

Always excellent friendly and professional service. Been helped by various staff members and always…read moreimpressed by their fast and efficient service and helpfulnes. My Go To place for their selection of services..z

2/16/25 - This is my 13th year as a Tri-Valley resident. As part of the Pleasanton experience, the…read moreJelly Donut in this plaza is a must for any sweet lovers. As I walked by, I saw Pleasanton Postal. I was curious of its offerings since I'm looking for either a private or virtual mailbox for my postcard and card exchange hobby. I sent Pleasanton Postal a message on Yelp requesting if there were any promotions for new customers. I received an instant response even though they're listed as closed! Jay promptly answered my question and encouraged me to visit in person tomorrow to discuss my options. Stay tuned!

I'm here all the time shipping out items for my business, and this spot is easily the best in the…read moreBay Area. The staff is always super quick, organized, and helpful. I also do Amazon returns here, which are very easy and fast to do. They have self-checkout, but the staff is easily as awesome. Ammara, Carlos, and Fausto are always willing to help and make the whole process smooth. Definitely my go-to shop!

Carlo and Amara were fantastic in helping me get some printing done. Not sure if they realized I…read morewas in a hurry because I tried to be quiet and patient. But they stayed on my project while politely but efficiently handling customers who came in. I thought of this as just a UPS store but was happily surprised by how efficient they were in dealing with my print project. Got out on time with a quality job done. Thank you guys. .

I have patronized this location countless times mostly for Amazon or temu returns. The staff here…read moreare excellent and professional and friendly. Honestly.I can't think of anything to criticize. Keep up the great work.

The employees at this UPS store are super friendly and took a great interest in my shipping of some…read moreof my collectibles and were enthusiastic about learning more. They have dolly's for you to use with high volume shipments to make it a smooth drop off

EXCELLENT Customer Service! They did my passport photo. They're very customer focused…read more She took several pictures and we picked out the best one. And for $5.00 more you can have a digital photo emailed to you. I would rate this place a TEN!! They were very patient and showed me that they valued me as a customer! I'll be coming back to mail my passport papers

I cannot say enough good things about this place! I went to three different places because I…read moreneeded a rush job with slightly complicated printing. Fail after fail until I called this Postal Annex and they gave 5 star service! They were so patient and customer oriented as we worked together to make the print job perfect. Prices were reasonable if not the lowest from the three other places in town. We need to support small businesses like theirs because they understand the true value of going the extra mile for their customers!

I used to live nearby and went to this UPS a lot. I love their hours (open 7 days a week) and…read morestaffs are so friendly. I normally don't leave comments for services (chain), but the UPS in San Jose that's near my house now is totally different that makes me miss the San Ramon Market Place UPS

I have been a customer of this store for over a decade. I have always received excellent customer…read moreservice except last week. The owner who is always very gracious was not present unfortunately. I was in a hurry and wanted to quickly drop a return package. There was no customer in front of me and I got the most horrible customer service from the two employees who were there. They were extremely rude to me. This is an unacceptable attitude towards a customer who will obviously not come back.

Dear ALL-STAR TEAM The UPS Store, I would like to Thank ERIC…read moreand LUCAS for being so very kind and helpful on my last visit. Thank You for helping me achieve my goals and for informing me on Your Amazing Poster Printing Machine. I look forward to visiting YOU again with upcoming Projects. Thank You, ERIC and LUCAS. :) With Love Always, Stephanie

Great service. Notary was $15. There was a place for notary for $5 close by but the convenience…read moreof the place suited its purpose.

I went to notarized a document I need. I had a little bit of time and the service was great and…read morefast. No line. The staff were very helpful and nice.

This was an interesting experience to say the very least. This is a very small UPS store in a…read morelittle plaza. When I initially walked in, there was literally one lady ahead of me. Next thing I knew a couple came in and this other staff member came out to help. He looks at me asks what I needed and then said that he can't do that. So I have to wait for the employee that's currently helping another individual. Unfortunately for me, the lady in front of me took a very long time. In that time, the line backed all the way out the door. I waited a good 30 minutes before I was helped. My process took probably about 5 minutes. The young lady that was helping me was friendly enough. I'm not sure what I was expecting, but this definitely wasn't it. I think because they are such a small store. They get very busy very quickly, and there really isn't any room for anyone to stand so the line backs up out the door. And unfortunately, when one customer brings in 30 packages to send back, it makes it difficult and a longer wait time for everyone else. Based on my service receivedand entire experience, I have to give this a 2.