I had an outstanding experience at this location! From the moment we arrived, the customer service was exceptional. Carlo took amazing care of us and truly went above and beyond to make sure everything was perfect. He was friendly, attentive, professional, and made us feel genuinely valued as customers. It's rare to come across someone who is so dedicated to providing such a great experience. Carlo's attention to detail and willingness to help made our visit memorable. If you're visiting this location, I highly recommend asking for Carlo! you'll be in great hands. Thank you for making our experience such a positive one. We'll definitely be back! read more

I'm here all the time shipping out items for my business, and this spot is easily the best in the Bay Area. The staff is always super quick, organized, and helpful. I also do Amazon returns here, which are very easy and fast to do. They have self-checkout, but the staff is easily as awesome. Ammara, Carlos, and Fausto are always willing to help and make the whole process smooth. Definitely my go-to shop! read more

Carlo and Amara were fantastic in helping me get some printing done. Not sure if they realized I was in a hurry because I tried to be quiet and patient. But they stayed on my project while politely but efficiently handling customers who came in. I thought of this as just a UPS store but was happily surprised by how efficient they were in dealing with my print project. Got out on time with a quality job done. Thank you guys. . read more

For the most part, this location is fine -- I prefer Hopyard or Alcosta as they're more friendly. But unusually in and out so it's not a huge deal if the employees just scans and takes my package without saying anything. TIP: KEEP YOUR RECEIPT. I've dropped off a few items here and when tracking it, it either shows waiting for sending (AKA me) to drop off, or it'll say "customer has dropped off at UPS store" but it doesn't move so it ends up being loss. Good thing I have kept the receipts and initiated an investigation/claim so UPS can look into it. read more

I've been coming to this location for a while now and it's honestly one of the best UPS Stores I've been to. I drop off packages for my business and Amazon almost everyday and the staff is always welcoming and makes things really easy. Ammara, Carlo, and Fausto always take care of me super friendly, helpful, and just good people. You can tell they care about their customers. Appreciate the great service every time I come in! read more

I go out of the way to drive further to this particular location because of Ammara's outstanding customer service. No matter what my needs are, she always goes above and beyond to help me get everything done. read more

Ammara and Carlo make this location as great as it is. I have been to so many shipping stores, where they seem so eager for you to leave, but not at this store. Ammara and Carlo have helped me for a while and I look forward to seeing them because they are kind, courteous, and professional and that is what makes any business. I only do my shipping business at this store because of them, even when it is out of my way. Also, I have seen these 2 deal with some rude customers and it made me feel aweful for them, but they handled it like champs. Thank you Ammara and Carlo! See you guys soon! read more

Carlos helped me out. He was great. Patently explaining the process. Then did the printing for me; the file came distorted but he was able to straighten it out and get me exactly what I needed. read more

This has been my go-to for many years. Used many services including notary, passport, business, and shipping. Staff are all kind and professional. Amara is a hard working superstar. Appreciate this place. read more

Never like needing to send anything next day because I know I'll pay heavily for it. But if you have no choice this place will help you. Appreciate the great service here. read more

I have used this UPS location for many years not just for mailing packages but also notary services. I am always so happy to see Ammara who serves you with a smile and a lot of knowledge. She just makes my day! Thank you Ammara for always being there and helping with my needs. You are the best!! Jeanette read more

I love this UPS store and Fausto I. Is always a delightful face to see. Always a smile on his face with a kind & happy voice no matter what kind of day it is with lots of patience and helpfulness in all needs . Very welcoming and nice . He brings joy to anyone's day read more

Fantastic printing service at the UPS Store in Dublin (Regional)! The staff was friendly, professional, and efficient. All of my work was completed in a timely manner, and the quality was excellent. Super smooth experience from start to finish. Highly recommend! read more

The UPS Store - Flyer/Invitation to 1000 Mothers to Prevent Violence "Evening of Healing & Remembrance" for grieving families - Printing Services Near Me - Dublin, California

Had a great experience getting my passport photos done by Ammara. She was quick and very nice.

We're a business nearby that utilizes UPS services from time to time. Ammara helped us, and we truly appreciate her help with our needs. She was patient, kind, and informative. read more

Awesome customer service, really helpful staff that care of the customers. They printed my shipping label super quickly and provided me with the sticker to apply it to my package. In and out in minutes read more

Ammara is absolutely the sweetest and most competent I have dealt with in a very long time. I was lost with some of the things I needed to copy. She was able to assist me without a hiccup while holding down the store all by herself. She was composed and cheerful while other customers were breathing down her neck. I commend UPS for employing employees such as Ammara. read more

I always LOVE coming to this store for any of my shipping needs or Amazon returns. I came in on Monday and the brothers that work here were so accommodating, they took me step by step of what I needed for my passport renewal. I'll definitely be coming back! read more

10/10 experience! I was able to walk in and get a notary done. I'm so relieved. I was definitely stressed out prior, every placed I called needed an appointment. Thank you amara for making this a breeze for me. read more

staff friendly never any issues had passport photos done here lighting wasnt good unfortunately and they are significantly more expensive for photos than around the corner heads up read more

Came here for a livescan and immediately when I walked in I was greeted. There were two women working (not sure of their names) but they were both super friendly, helpful, and got me out quick! I've experienced some pretty crappy UPS's, and this location was definitely noteworthy (in a good way)! read more

Your typical UPS store, lol. Located in a small shopping center in dublin. This location is pretty small and the line does get long. They usually only have 1 person working the counter so be prepared to wait during busy times. I drop off all of my Amazon returns here, have used notary service once, and recently used printing services. Have had no issues with any of the services except for printing. The system kept logging me out, mentioned it to the employee and he printed what I needed for me free of charge. Being that this is the closest UPS location to me and I can go during the day when it's not so busy, I'll continue coming here for my UPS needs :) read more

Have been going to this location for years. Great service, always clean, employees are super resourceful. I want to give a shout out to Ammara for her help in locating a lost package, refunding my rush fee and following up with me every step of the way until there was a resolution!!! Way to go Ammara and UPS!! read more

Amara is the sweetest! i usually come in and do little transactions this time i came in and she was so nice and accommodating we had great conversation. The customer service was excellent and honestly everything was so fast. Thank you for making things so smooth I'll definitely be back in. read more

Mailed a couple package out of this UPS in the past. Most recent package was mistakenly marked for "signature required". I did not ask for this, nor was I asked to add this feature. Ultimately, my package is even more late because of this. Hope the staff is more careful with shipping, small mistakes can have bigger unintended consequences. Will probably NOT use this UPS again, or recommend to others. read more

BEWARE! THIS STORE STEALS AMAZON RETURNS! I returned 4 items to Amazon using this store. I selected the no box just bring the items in original packaging and they will box and send out. After a week of not seeing my return I contacted Amazon. They said the warehouse never received the return. Luckily I kept the tracking return tag that was provided to me. I was told the tracking showed the shipment never left the store. read more

Would give a zero if I could. I went to this store multiple times, and they were generally ok. but this time they were trading me very bad. I come in which a att modern return，and amazon packages. they make me go through the self return，which I understand and did. But the self return cannot return the att modem，They want me to go all the way back to the line and wait，even though I was the first in the store. The person working there have a very bad attitude, basically serves me that he don't really care, and.he don't care his job either. Is the typical situation when a poor little guy who have a little by power and want to abuse it to have fun from other people. read more

I just had the BEST experience at this UPS location. There was only one very attentive employee at the desk helping people. She was awesome about acknowledging and multi tasking by helping multiple customers at the same time. Normally going to post offices can be very stressful. She made the process smooth and simple. Thank you so much for the great customer service! read more

I can always count on this place to be quick and efficient! And they can even add your outgoing USPS to their own mail for you.

I really like this location. Workers are so friendly and there is always parking. I can tell it is a neighborhood UPS because the guy in front of me spoke with the pregnant employee as if they knew each other for awhile. I really liked seeing that. read more

Returned amazon products yesterday.... 24 hours later still not credited to my amazon account. Good that I kept my print out receipt. Will not definitely recommend this place read more

The service was courteous and the line was not long. Parking was plenty. Definitely a great UPS store

UPS puts their customers at risk by not allowing them to actually social distance. I am 6 months pregnant, so I need to be careful. Another customer at this store kept moving towards me, the guy at the counter says nothing to her for continuing to inch closer and closer towards me, so I have to move to a corner near the register to get away from her while also distancing myself from other customers. When I move to the corner, which was 6 feet away from all other people in the store, the rude guy at the counter snaps at me for not being on the dot when he clearly saw the other woman moving towards me (she was about a foot away from me at one point). So, I'm supposed to be on the dot and have this other customer breathing down my neck, inches from me, but how dare I move away from the dot to actually socially distance by 6 feet? That makes no sense!!! The rude guy says nothing, completely nothing to this woman who is breaking the rules, yet thinks it's okay to snap at me. This is terrible customer service, and puts at risk customers at risk. read more

Came in as soon as they opened and Ammara was there to help out. Store was clean and she was very nice about helping me out. She knew exactly what to do unlike other stores that sometimes have workers having no clue what they are doing. I was in and out in 5 minutes so 5 stars and will make this my first option when I need to get my shipping/signatures done 5 stars! read more

What a gem !! Not the place because it is as soulless asa ups store can be but the young lady running this place is just a trooper. Nothing seems to be too much to ask; someone wants to save something in Japanese from their computer to their flash dice to print behind the counter , it gets a yes I help form her. We wanted passports photos for five 10 minutes before closing , no problem unlike the useless mike photo store a few yards away. Meanwhile she is supervising over 200 boxes being taken away and praising the new search and sniff stamps they have to another patron. read more

The UPS Store - Printing Services Near Me - Dublin, California

The man behind the counter was rude and unpleasant. He seemed annoyed that he was customer facing.

Trust the reviews on receiving terrible service here. I came in to return a package for Amazon and the owner/manager could not be more dismissive and rude. Ironic that display of service was given considering the employees were present. Sets a great example. read more

Employees here are always very nice and on top of things. The lines are sometimes long, but through no fault of the staf, who consistently moves people through as efficiently as possible. read more

Worst customer service I've ever encountered. Had an overnight that I need them to print their label for and was charged. $5. FIVE DOLLARS!!!!!! For one print. The people who own this location also own the one in pleasanton of Pimlico. I will NEVER go to either location again. Next time I will ONLY use the Postal Annex in Dublin. read more

The UPS Store - Receipt says desktop publishing. Literally one print of their label for shipping. - Printing Services Near Me - Dublin, California

Service was great. Laudan went beyond wi helping me with choices on packaging. Explaning the best way to get my stuff sent. Mahak went to my car to help with a heavy package when he saw I had a fractured foot. Was pleased with their performance. read more