Customer service at this store has been excellent--Prity, in particular, stands out for her helpfulness. They offer a wide range of services that might go unnoticed, including printing banners for marketing and events, posters, and even custom T-shirts. The print quality is impressive, and the turnaround time is quick. I ordered a banner and had it ready for pickup within just three days. It was also surprisingly cheap, especially for the quality read more

Customer service is always superb. From permit printing to blue prints great quality prints! I was in and out in 5 minutes for my live scan!

Brian is great helping me and he was very friendly. Thank you very much for good service.

Staff is Very friendly. Fast and helpful service. I was in and out for a return. I always come here.

This store is always so great! Across all of their staff, they are always nice and knowledgeable with their services. I've done returns with them, shipped packages in and out state packages, fragile items, and international passport photos. read more

Most of the time this place is quick and friendly. I only ran into one worker ever that didn't seem to be in a great mood so service was meh. But overall, quick and easy drop offs! read more

there are a few UPS near my resident and this location here is approximately 6 miles further out from my house compared to the other two location. I chose this location because the people here are a lot friendlier than the other two llocation . Service is a wild factor here read more

Bryan was a great help with my return. He was very proactive, professional, and made the whole process smooth and easy. Really appreciate his excellent service. read more

Every time I drop off my returns or need something shipped out, Ammara is always there to help and has such a positive attitude! Highly recommend this location! read more

I come here often to drop off amazon returns or mail a package or use their shredding services. Friendly, helpful, patient and courteous staff every time. The other day I had 5 amazon returns, I was almost embarrassed but the clerk was so patient and friendly. This is my go to UPS store, super convenient location and plenty of parking as you can use their parking across the street. read more

my boy J helped me out big time. great service. best ups experience Ive had. what time I walked in he was prompt. He greeted me with a smile and said he'll be right with me. I observed him helped the customer in front of me very efficiently just overall great experience. read more

Great print job for the science poster -- would highly recommend for all students in a science fair

This place always gives horrible customer service. Especially the lady. Apparently they don't print UPS labels at the UPS store interesting. All the other UPS stores print labels apparently this one special. read more

We frequent this UPS the most. There are a few others in the area, but this one always has excellent customer service. We've dropped off packages here, gotten passport photos and notarized docs from here. read more

I came. To. UpS. Fallon Some print. Service Negin is. A helpful and good and polite I like the customer service I say thank you For negin have a great day read more

I had gotten my live scan fingerprints done at this location. The first two times, I went in the evening where I was helped by an elderly male, who was the manager. He was efficient, however, I didn't like how he yelled and reprimanded his staff in front of customers. It made me feel uncomfortable to watch it happen. However, my third time (yesterday) I had to get live scan fingerprints, I was helped again by a manager. And she made everything so pleasant! She helped her staff and while she was doing my fingerprints she was actually training her only employee at the same time. It was a stark difference from my previous experiences and overall the whole experience went smoothly. Also, I get my packages sent there for pickup and they're always so quick with the service. read more

They made applying for a passport quick and easy. I came prepared with my filled out application, old passport, and payment check. They took my photo, printed it, let me staple it to my application, sold me an envelope, and mailed it off for me in less than 15 minutes. My only feedback is to let the customer choose the shipping service and speed. I appreciate that they preselected priority mail as my option for this service, as the mailed documents are important. I was just surprised to go straight to the payment for services prior to being asked what mailing service I wanted to use. read more

I got passport photos and chinese visa photos taken here by Hiten. Service was quick, you can get both types of photo either instantly or within an hour. Paid around 49 dollars for both. Thank you for the service! read more

I found this location online for fingerprints and amazon drop off. The gentleman who is works there was so kind and helpful. Then a kid lady named Pretty, helped me with fingerprints. She was so patient and detailed that repeated the process until she was confident that she got every details. I highly recommend this place for any service. Costumer service here is amazing. read more

Very fast for my live scan nice people. Recommend any business going there for a live scan

I have used just about all of their services from notary to shipping. They are quick, efficient and friendly. Always well staffed. Thankful for their kind service. read more

Great service from Prity doing my livescan. Such a nice lady! Very professional family run business.

Michael and Megan were extremely helpful in offering the best way to ship my package. They both displayed such patience as I asked too many questions. On top of what I needed, they were wonderful at taking care of other customers and volleying all of the services they needed to handle in a timely fashion. Super proud of this store! read more

Great service and always helpful! I ship stuff every once in a while. The staff is friendly and knowledgeable of what is most economical for my shipping needs. read more

Always pleasant and helpful!! Always prompt service. No Amazon drama like other UPS stores.

They are very helpful and will do so many international passport photos. I highly recommend them.

The Amazon guy Michael is very good service, he will help you pack anything, good service

After going to another UPS that told me they don't have time to help me and another that had a power outage, I decided to try this one. It is conveniently located right off the freeway with plenty of parking. I was helped by Prity who was very helpful and kind. I got everything I needed done in order to mail off my passport papers and was very satisfied. I will be back the next time I am in need read more

I have been to this location many times since 2015 and they've all been pleasant. Except for the last time. This last Saturday, I went in to ship something. I was greeted by a trainee and their trainer. The trainer's name started with an L. It was very apparent the trainer did not want to do her job and train the poor woman. The trainee was very nervous using the system, but she was very sweet and tried to make small talk during the loading times. But the way the trainer would talk to her was so rude and it made the trainee mess up a few times (the recipient of the package i was sendings last name was still wrong after repeating myself 3 times - it was close enough, though). I have trained multiple people in the past and it really bothered me seeing how she was treating this poor woman. She shouldn't be allowed to train ANYBODY let lone be in a customer-facing position. I can tell the trainee will be very good at her job - very good people skills and makes you feel like she cares about what you're saying. There was another male associate that came out and momentarily helped her with something and he was nice. He should be training her. read more

Horrible sevice! I called to ask if they had a notary today at 3:30. I was td they would be there tell 4:30. I told them aim on my way. The notary left for the day at 3:45. He validated he did talk to someone yet took it upon himself to leave before hos shift ended.. I wasted 15 mins of my time driving out of town to obtain services. I will no longer use ups services. read more

Needed a live scan and was able to schedule the day before. In and out in 15 minutes. Quick, easy, cheap, and convenient.

Very rude service read other reviews. Went above and beyond not to help in order to upsell packaging material.

Their service is very efficient. I had to print a label and was helped by Ritu. Great service overall.

This store is a god send. If you had a negative experience it is most likely your fault. I dare you to visit another location, say Union City? The manager and staff are not only extremely quick but also professional. They look out for the best interest of the customer and don't sell you on overpriced and unnecessary things. I've been using this location every week for almost 3 years. The longest I've ever spent inside the store at a single time is 15 minutes and that's even when the line is out the door. If you're one of those people who doesn't know how to print your return label for an Amazon return this comment is for you. The UPS store is not Amazon. They have the right to charge you because you can't read directions. You are a stain to society. Get it together. read more

I recently had a rush print job for company booklets. Hiten did a wonderful job of providing options to ensure the booklets looked perfect. He checked the borders and colors (I've been to other places that simply print whatever you give them) and made adjustments with my input. He also ran a sample to ensure the final product was exactly what I wanted. If you are ever in need of high quality, professional print services, I would highly recommend the UPS location on Fallon. read more

Went into this UPS for a drop off. The larger portly man working there was not paying attention to the fact customers were in the store, I called out to him multiple times only to see he had ear buds in and walked into the back completely oblivious. I again called out to him but to no avail. I guess the look of defeat and the multiple attempts to get the mans attention another sales man excused himself from another customer he was helping to come help me out. He was helpful, but halfway though him helping me the larger man came back out and just stared while licking his teeth and made me extremely uncomfortable. I would like to call the attention to the fact that his behavior was very unpleasant and he never once removed his earbuds . Thank you Calvin for helping me out sorry if the situation burdened you. (The larger man didn't have a name tag on) read more

Very helpful staff and quick service! Love that they take care of Amazon returns so easily

Nice couple owns this location. I've had horrible experiences at UPS and FedEx before where you can tell the ppl hate their job, but not here. Friendly, make good recommendations for me as a business owner, I will be back! read more

Friendly and attentive staff. It's a very clean and organized store. There wasn't a wait time when I came in during my lunch hour (noon). Shipping was a breeze with the help of Hiten. In and out of that store in about 15 minutes. Thanks! read more

Even though we were late they still helped us after closing time but still helped and was king.