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    The UPS Store

    3.9 (109 reviews)
    Open 8:30 am - 7:00 pm
    Updated 1 month ago

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    Response time

    6 hours

    Response rate

    100%

    Services - The UPS Store

    Document binding

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    1 month ago

    Bryan was really nice & helpful! I asked for my label to be printed & he kindly showed me the email so that he can get it done.

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    Local

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    3 months ago

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    10 days ago

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    Local

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    24 days ago

    The are so kind and helped me with my cake topper printout. It was totally worth the money. Excellent service

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    Local

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    3 months ago

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    Prity B.

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    2 months ago

    They helped me out with printing out labels for multiple returns. They were very helpful and service was very quick and efficient.

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    2 months ago

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    2 months ago

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    8 months ago

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    4 months ago

    Brian is great helping me and he was very friendly. Thank you very much for good service.

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    11 months ago

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    2 months ago

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    Prity B.

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    3 months ago

    LOVELY STAFF! very friendly, patient and helpful. I would recommend this location to anyone.

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    Prity B.

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    4 months ago

    Staff is Very friendly. Fast and helpful service. I was in and out for a return. I always come here.

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    Prity B.

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    6 months ago

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    4 months ago

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    3 months ago

    Customer service is always superb. From permit printing to blue prints great quality prints! I was in and out in 5 minutes for my live scan!

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    9 months ago

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    4 months ago

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    Prity B.

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    4 months ago

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    Prity B.

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    5 months ago

    Great print job for the science poster -- would highly recommend for all students in a science fair

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    2 years ago

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    3 months ago

    piety she was nice and kind she helped me with everything she teach me a lot about and I really appreciate it

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    3 months ago

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    Prity B.

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    2 years ago

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    10 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    1 year ago

    Very fast for my live scan nice people. Recommend any business going there for a live scan

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

    Always pleasant and helpful!! Always prompt service. No Amazon drama like other UPS stores.

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    2 years ago

    Great service from Prity doing my livescan. Such a nice lady! Very professional family run business.

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    2 years ago

    They are very helpful and will do so many international passport photos. I highly recommend them.

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    2 years ago

    The Amazon guy Michael is very good service, he will help you pack anything, good service

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    4 years ago

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    Prity B.

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    2 years ago

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    2 years ago

    Needed a live scan and was able to schedule the day before. In and out in 15 minutes. Quick, easy, cheap, and convenient.

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    Page 1 of 3

    Ask the Community - The UPS Store

    How much are passport photos?

    US passport pictures 2in x 2in will be $16.99 + tax for 1 set of 2 pictures. Canada, Schengen, UK, China, India PAN card etc are $26.99 + tax for set of 2 pictures.

    Do I need to make an appointment for live scan service?

    Yes. You do need an appointment for the Livescan service. You can call the store at 925-875-9340 for an appointment.… 

    Do they have fingerprinting services? Livescan? What's the rate?

    Hi, Our Livescan rolling fee is $25. In addition to that there are government background check… 

    Don’t See Your Question? Ask Away!

    Review Highlights - The UPS Store

    Customer service at this store has been excellent--Prity, in particular, stands out for her helpfulness.

    Mentioned in 11 reviews

    Read more highlights

    PostalAnnex

    PostalAnnex

    3.7
    (82 reviews)

    This was my first time ever shipping out a package, so I was honestly a little nervous because I…read moredidn't know how the process worked. The experience ended up being so easy thanks to the woman who runs the store-- I believe her name is Chetna (I hope I spelled that correctly). She was incredibly kind, patient, and graceful while walking me through everything. She made the whole process simple and stress-free, and on top of that she was so personable that we ended up having a really nice conversation while I was there. It's rare to come across customer service that genuine. Because of this experience, I'll absolutely be coming back here for anything I need in the future-- whether it's mailing packages, notary services, or fingerprint scanning. Highly recommend this location!

    I had to ship something and looked up my closest fedex shipping and this place popped up. Instantly…read moremy stomach fell to my stomach because of the experience I had there a few months back-- I needed to print two black and white pages Usually it's a quarter for a page which is fine. I asked and the lady who took my paper and said it was $2 while she was doing the printing. I said whatever, it's printed and I wanna get out of there. She asks me to pay and says it's $2.00 but minimum on any cards is $1.25 or something ridiculous like that. I said are you joking? She said no. I said no thanks, I'll cancel this transaction. And the manager lady that was assisting the front desk person decided to yell at me and that I MUST pay because she printed the sheets out. I told her to never raise her voice at me and I pointed out that the documents were still in her hand. She continued to be rude and rambling one about how dare I make her waste ink. I just walked out. Pretty sure charging merchant fees for a debit transaction is federally illegal btw. My experience there was so bad that I rather drive 15 mins and go to the FedEx in West Dublin at 5:00 pm traffic hour than to go to this shop that's literally down the street from me. Awful service and predatory pricing

    The UPS Store

    The UPS Store

    3.0
    (114 reviews)

    RUDE!!!! What a cold icy woman. She's rude as hell. Gave me attitude over the littlest thing. Is…read moreshe the owner? Jesus Christ, go Home lady. Will NOT be returning. She turns her nose up to You like you're beneath her. Ugh.

    Most importantly, this message isn't a reflection of the very nice older man working the counter…read morethis morning, but rather the business practices he's been subjected to (my guess is by the owner who's been mentioned in several other reviews in a less than favorable light). Here's what happened, I had a return, pre-paid label for a pair of Bose headphones going directly back to Bose, even brought my own box and packing materials in the hope of easing the return process. They emailed me the return label so when I asked to print it off he directed me towards the computer by the door. To use the computer it required a credit card, which was I thought was odd, but okay whatever. Swiped my card, printed off my label (in black and white) which cost $0.50. Okay fine, paying for the paper/ink, whatever. What I didn't see is they charge $3.50 for five minutes of use of the computer even though I was on it a grand total of less than 20 seconds. $3.50 for five minutes? Let alone ANY money to use the computer in the first place? Hey ownership, how much pleasure do you derive from reading reviews like this one about you seem to enjoy nothing more than squeezing every nickel you possibly can from each transaction? Wake up, you're in the customer service business, maybe take time away from counting your nickels and learn how to provide it. Maybe, just maybe, those nickels will turn into dollars. Given my experience however, to say I'm less than confident in your ability to do so is probably the understement of the millennium.

    The UPS Store - copyshops - Updated August 2026

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