Best customer service of any UPS store I've visited. Friendly, fast service and thorough.

Vik went above and beyond to help us navigate a few complicated challenges. We wouldn't have been able to make our deadlines without his help! Highly recommend this location. read more

Vix is amazing! This store does not overprice, friendly and quick. I recently went in to have my son's senior collage laminated. It turned out perfect. read more

Excellent service! Great people and the place is new and clean. Very quick usually no waiting.

Love this store. Best UPS in the Tri-Valley. The owner Vic is awesome. He has the best personality and makes you feel welcome every time.

They're always very helpful polite and no matter who is working it seems like they all like their job.

Great customer service, little to no wait ever, and a nice ambience to boot. Highly recommend.

Good service Informed and helpful staff Notary services and shipping (back) without any hassle read more

The workers there are always really helpful and fast service. The few times I forgot to package my items for Amazon, they stepped in and helped me at no cost. read more

Excellent service at this UPS Store! The staff was friendly, efficient, and went above and beyond to help with my shipping needs. Everything was quick and hassle-free - highly recommend this location! read more

It's no secret this is the best spot in the area! The service is consistently top-tier, and I love that it's never as crowded as other locations nearby. Vik and the team are incredibly friendly and go the extra mile. They actually saved me a trip home today by helping me package an Amazon return I hadn't realized needed a box. Highly recommend! read more

The main guy working there is awesome, always super helpful and kind. He's helped us out when we weren't sure if we'd be able ship things.

Vik is excellent! It is such a pleasure to go into this UPS store. They are organized and efficient and and really a pleasure to work with. I highly recommend them and this location. read more

Vik is amazing and always goes the extra mile for the benefit of his customers. As a small business owner and avid online shopper, I no longer dread returns thanks to the incredible service that I consistently receive at this location. Thank you Vik and team for caring about your customers and consistently going above and beyond. This is my favorite UPS store by far! read more

I've been going to this UPS store for over a year since they opened and it's amazing- much better customer service, hours and ease in getting our needs met as a customer. From returns to shipping to Christmas stamps etc it's a great local place to use! Way to go Vik and we appreciate how you make our lives easier and everyone who works with you is so friendly unlike the other UPS stores in Livermore! Thank you! read more

So happy there's a UPS store closer to our house!! The place is clean and organized and has the best customer service! Vik the owner is more than accommodating, friendly, and always has a smile on his face. Whether I forgot to print my label or need access to a computer, Vik or his employees would go out of their way to help. They are also fast and efficient! read more

Vik and Daniel are awesome!! They are always more than happy to help unload and load any packages that are heavy and large boxes. They package everything I send securely and I've never had any issues! I come to this UPS store because I appreciate their warm welcoming smile every time I walk in! I have no complaints for what they charge for materials (if needed), shipping and USPS services. read more

I am really thankful to one of this establishments employees for helping me with a fax on August 27th. I had called in over the phone and made a special request which they came through for me. I will be specifically making trips to this specific UPS store if I ever have to visit in the area. They take care of you here. read more

Went here to mail a large (1" thick) stack of documents. The owner, Vic, is very professional. He found me an affordable shipping method (no pushy upsell), and I was in an out in 5 min. I was really impressed with both the store and the guy. There's a reason this is the only local UPS store with 5 stars. read more

The staff is always very helpful and efficient. The store is kept very tidy and it's the most professional UPS store in Livermore.

this is the best UPS store ever and I will only come here for all of my UPS needs! The staff is so friendly and accommodating. read more

The owner is so incredibly friendly and gracious to his customers. The location is fairly new. I'll go out of my way to use this location over the others in town. read more

The best UPS I've ever been to the staff is courteous and helpful and very attentive love this place

Vik is the best! He helped us with our last minute wedding requests to create our seating chart and dinner menus. Vik turned this around for us very quickly and provided great quality! We knew we could count on Vik to help and our wedding guests loved it. My wife goes to his store regularly and always raves about how excellent his customer service is. Thanks, Vik! read more

Great service, convenient hours, Vik is always very helpful and even goes out of his way to help out.

Best UPS store, Vik gives great service! It's a very convenient location to do our Amazon returns and Nespresso pod recycling returns, but we've also used him as a Notary to sign our Living Trust/Estate planning documents, and we've taken our Canadian passport photos with him also! Thanks Vic!! read more

Amazing UPS store I have ever encountered. Fast, friendliest staff and super helpful. Vik is super helpful with the various services that I have been there. The correct size of packages or excellent quality passport photos. He also helped me get some fragile stuff shipped with ease and assurance. read more

Fantastic service at this UPS store. The owner Vik was extremely nice and courteous. Very happy we have the store in our area. Will be back soon. read more

Vik is always kind, patient and efficient. And he's a notary! Easy access and never too busy as it caters to our local community mostly.

The best UPS Store ever! Always efficient, no lines, and super helpful whenever I needed an extra hand with the heavy packages I have.

We love this UPS store! There are at least 3 stores closer to my house and I always go see Vic! The customer service here is second to none, and he always goes the extra mile to take care of us. We have done passport photos, returns, shipping... never had a negative experience! I highly recommend going here for your UPS store needs! read more

Viktor is amazing. Great customer service, friendly and kind. Very efficient. He's the reason we come to this UPS store. We need more Viktor's in the world. Thank you! read more

By far the BEST experience at a UPS store. I will drive a little further just to go here. The owner is so kind, it's nice and new, and it's never packed. The location near Nob hill, nobody is friendly, and it's packed. This one is SO much better, and I'm so glad they opened up! If you have a choice go here! read more

Great service by Vick. This is definitely my goto place for all my shipping needs , not crowded , walk in and walk out.

I'm so happy that this location opened. Everyone that works there is so pleasant and helpful. Easy to park as well. This is my go-to location! read more

Vik is awesome! I had a last minute big print job and needed the flyers before end of day and Vik & his staff got the job done asap. I always come here to this store because the customer service is amazing, I feel welcomed each and every time. I always bring my Amazon returns here and ship packages from this store only now. read more

Vik is awesome! Super friendly, knowledgeable and just makes it a pleasure to do business there!

UPS Livermore is a standout in the shipping industry, known for their reliable and secure delivery services. With a strong network and state-of-the-art technology, they are able to efficiently handle packages of all sizes and shapes. Their commitment to customer satisfaction is evident in their prompt communication and willingness to address any concerns. Whether you're sending a small package or a large shipment, you can trust UPS Livermore to get it there safely and on time. Sincerely, Luis Gonzalez read more

I am SO GLAD this UPS store opened. It is my go to for Amazon returns. Vik is the coolest and provides top notch customer service. He always helps me right away and greets me with a smile. I love his friendliness and positivity. The location is also so convenient. Highly recommend!!!! read more

Vik, the owner was so attentive and taught me everything that I needed to know about doing / processing returns the right way. I am so appreciative of his service and pleasantness. I value his customer service and pleasant attitude. :) read more