Came here for a background check for an employer and the process was quick and easy.z the background check cleared quick. Was happy with the experience. read more

I have been livescanned more times than fingers on both hands. For some government jobs, at different agencies, I needed scans for state vs. federal clearances. Sometimes, other places like local groups need fingerprinting too; so that's where I was very happy to find AAA livescan. I called one day, somewhat last minute, and headed over. It could not have been simpler. The process was much faster than any government agency and the service was friendly! (Oh by the way, I attempted to create a finger pun masterpiece for this review, but it ended up being quite a handful). read more

AAA Live Scan - storefront - Fingerprinting Near Me - Livermore, California

I was recently looking for a place to get my finger prints done. I chose this location because it was the closest location. I call ahead of time to ask "How much will it cost to get my finger prints done." The lady says $25 which I thought was cheap. I get to the location have them done. Honestly I was in and out but right before I leave she says it's 85$. This is extremely unprofessional saying one price and charging another. On their website it says a $25 application fee but that's not what I asked the person who answered the phone. I looked online to compare rates and found that 85$ is fair in California. The owners should highly consider restructuring their business model because it makes customer feel cheated and overcharged. When handed a receipt it just says 84$ with no break down. The staff should be upfront with the real price. read more

I have had a great experience here multiple times. Professional and quick live scan. Prices are reasonable and competitive. How nice to have this service locally right here in Livermore. read more

Came here for a LiveScan and was told by requesting agency that it can only be done here. It clearly says online that you can walk in from 10:00-5:00pm on weekdays. I drove over an hour round trip, only for the door to be locked. I called the business number and the person who answered was less than helpful and her response was, "well I do walk-ins when I'm there". How am I supposed to know when you're there?! Completely unprofessional. What a joke. read more

Call and make an appointment in case they are busy that day. They were very pleasant and punctual. It was very fast , maybe 15 minutes at the most. I would highly recommend this place. read more

No appointment required! Fast service. I was immediately greeted by Beverly. She is very sweet! This office isn't your typical office. I loooove the way it is decorated!! So homey and cozy! And I seriously love the fact that take your passport photo and getting a copy of it, only takes a couple minutes! Super fast service. And fingerprinting went smooth as well! If I ever need anymore services that AAA live scan provides. I know where to go!! Thanks for an awesome job read more

Awful customer service. Can'T meet deadlines, schedule appointments only to say they aren't available at that time, aren't accommodating, and are rude. the lady acted like she was doing me a favor rather than doing her job. Very disappointed and had to go to a different office with more availability read more

I showed up at a scheduled time to have live scans done and every finger was successful the first time. I was out in 10 minutes.

Beverly at AAA Live Scan was late. It was only by a few minutes, but instead of an apology she said "I knew I would be pushing it". Beverly said give her a minute as she opened the office. I waited outside and she yelled for me to "come in". Beverly had loud music playing and it made it hard to concentrate. Beverly rudely said this paper needs to be filled out. I don't need your license until it's done! Then she said to completely fill out the address of the organization. However this had already been completed by the requesting organization which only uses this live scan facility. Beverly wanted me to produce a OCA number I did not have. I am volunteering. When Beverly gave me the solution for fingerprinting I apparently was doing it wrong as she said use it like hand lotion. I did not need to put it on the backside of my hands but I did it for Beverly. She gave me my paperwork and I'd and a Thank You. It was week and I could tell she did not mean it. read more

I needed to be finger printed to Volunteer at my Granddaughters School. The School sent me here, and allows their helpers to use their corporate discount. A welcomed perk. Easy parking, uber friendly Staff, I was done quickly. To field trips and beyond! read more

The fastest and easiest Live Scan experience ever! If you need to get a Live Scan done, do it here! In and out in 5 minutes.

I highly recommend utilizing this business for your needs! I have dropped in without an appointment for two separate occasions, both times was helped immediately (I was dreading the wait for passport photos), with a smile and courtesy, and was done in 20 minutes. There is a very homey and wonderful vibe here, you feel like you're in someones home. Thanks Bev! read more

Very fast and friendly service! I was in and out in less than 5 minutes (with appointment). Highly recommend!

I came in for finger printing. I did receive Quick service. However, when I inquired about the cost of the finger printing, she said "it all varies". I didn't get a chance to refuse the service because she had already written on my form (which I didn't have copies of). Customer service sucks. Cost of the finger printing was $57!!!!! Rip off and way over priced. Not a good way to do business. AVOID THIS PLACE! read more

Excellent service at AAA Live Scan. The office is clean and comfortable. The staff was quick to set up a same day appointment and it was very easy to get service. I appreciated the friendly interaction and professionalism. Best experience getting fingerprinted. Thank you! I highly recommend AAA. read more

We used AAA Live Scan for our church to live scan the volunteers. The owner, Beverly was fantastic! She agreed to come out to our church and mobile live scanned over 20+ people, and did it within about an hour. She was extremely accommodating and worked with me to fine tune the details. I had a mess up the day of, and she worked through it and was extremely patient and professional. I HIGHLY RECOMMEND AAA Live Scan and Beverly....THANK YOU! read more

I am new in the area and was looking to volunteer at the local recreation center. The owner was very responsive, gave me some great recommendations about the area, and got me out of there in under 10 minutes. I have been fingerprinted in other cities, and this was by far the easiest and most convenient one. read more

Just left, literally sitting in my car and decided I needed to write this review. I can't believe the experience I just had here. Or, I'm sorry let me say lack of experience. I don't write reviews unless I had the best time or worse. By my one star, I'm sure you can see what my experience was like. I came here to get my live scan. First I was paying with my card, the woman looks at it and is all like whose card is this? I said my husbands then she made me call him to make sure. Okay, have to protect yourself--I get it. Next she does my live scan and literally took under a minute. At least four of the fingers came up as red but she ignored them. I've had a live scan done two time, and each time the guy made sure they were all green. Then she gave me a receipt and I asked for a second copy, which she said was 25 cents per copy. I Just looked through the reviews and saw that she emailed copies to people free of charge and provided friendly service. Wish I could say I received that, but I was in and out with her literally saying under 20words to me. Not sure if it is the fact that I look different than other people in this town or what I interuppted her conversation or what. I never have had to leave a review like this before but the entire thing left a very bad taste in my mouth. Never again... read more

Beverly provided me excellent fingerprint services! She was very fast, friendly, and I felt comfortable providing her documents with my personal information. I highly recommend her business! read more

I needed to have a last minute document notarized and, as I was visiting friends in the Livermore area, they recommended I go to AAA Live Scan. I showed up without an appointment, was warmly greeted and my document was signed and notarized in a matter of minutes. As I am a Notary Public in another part of the state, I appreciated the outstanding customer service and attention to detail that was provided. read more

Lady was fast and helped me out went in on Tuesday with no appointment no wait either good pricing as well

This is my third time using the AAA live scan service. Each time I was greeted friendly, and professionally. I did not have to make an appointment or wait to get my fingerprints taken even though an appointment is suggested. Each time I need to get a fingerprint check completed, I will continue to go to AAA Live Scan..It doesn't get any easier than here. read more

Easy to deal with and super helpful. I loved the service and enjoy giving back to a local business.

Lynn helped us with the fingerprinting process and it went smooth. This is a lovely place for your fingerprinting and Live-scan needs. We have used them in the past and have always gotten great service. And the place feels warm and welcoming as well. read more

I needed to be live scan printed for my real estate license. I called Beverly in the morning to see if I could make an appt for later that day. Beverly was very pleasant and said no problem and that I could come in later that afternoon I showed up and the entire process was no more than 10 minutes. Beverly is very sweet and professional. Thank you Beverly! read more

Friendly environment and staff. Made the first time process for me very easy and fast. 10/10 would recommend

Great service. Went in with no appointment for a Live Scan that my job required and was in and out in less than 20 minutes. I highly recommend. read more

Great service. They were very quick and had toys for my young daughter to play with. The office is very clean and comfortable. I did live scan fingerprinting and I was able to just walk in. Rolling fee was $25. read more

Great customer service! There was an issue with my document and they went out of their way to take care of it in a timely manner. They are very professional and helpful. I really can't say enough good things. I highly recommend AAA . read more

I had been putting off fingerprinting because of the time I imagined it would take. I was in and out in under 10 minutes! Friendly staff and extremely fast! read more

Customer service sucked! Walked in needing Live Scan... I explained my printer crapped out and I would pay but if she can print the application for me. She said her printer was wireless so I tried to find it and it came up. I asked for the password and she said there isn't one. Ok but the printer name you gave me is asking for one. Mind you the whole time her feet are propped up and not trying to help. Didn't care to be helpful. But the way she said it was so snotty. Not needed ever if you're a walk in welcome kind of place. So I'm like ok let me go find someone to help me print it. She said yeah do that then come back. No way would I go back to a place so snotty. Went next door and they totally helped me print it. Dayna was the sweetest. But I refused to then give my money to AAA for the lack of help. I mean I'm sorry if I interrupted your call with your feet up... but if walk ins are welcome then be welcoming. Went to get my Livescan done at Livermore Livescan!!! I'd rather drive then deal with people who have an attitude. And they were awesome read more

This is i my place I'll go to get my business taken care of. Beverly is so helpful and kind. If you need fingerprints or passport pictures this is the place to go. Please let your friends and family know also. I love to support local businesses. Thanks Beverly for always being so kind. read more

Went in for a live scan, I was in and out of there fast and the price was fair! On top of that it's a cozy place. Would definitely go again.

The staff was very friendly and informative. It was a pleasure speaking with the staff. My fingerprints were done in a quick and efficient manner. Would definitely recommend this place to friends. read more

I walked in for my passport photo and was greeted promptly. Super fast and friendly service. I felt very comfortable. I will be back and recommend this place to my friends and family. This place is also nice and clean, unlike other places I've been. read more

Went in for a live scan, was in and out very fast. Nice office, very friendly person working. Pleasure to deal with.

Very poor service - went for fingerprints. The part time help was rude to my children and to top it all off - Sunset Elementary didn't receive the form - done on 2/12. I recommended to LARPD school district to remove their name from list. The Part time help is not even certified to do fingerprinting or record keeping. Still awaiting to get matter resolved. read more

Fast, friendly, and efficient. Beverly processed my photo, stamped my papers, and lickety split, I was done! Highly recommend.

Nice clean office, Beverly is very professional. Would certainly recommend to whoever needs notary, passport photos, or fingerprinting.