I had a great experience with Shred City from start to finish. Their office staff was incredibly responsive, always returning emails quickly and making the scheduling process smooth and easy. On the day of service, the driver was friendly and professional, called 30 minutes before arriving to let me know he was on his way, and everything happened right on time as scheduled. I really appreciated the on-site shredding option--it was reassuring to be able to watch my documents being securely shredded via video in real time. It gave me peace of mind knowing everything was handled safely and transparently. Overall, the entire process was efficient, convenient, and stress-free. I'll definitely be working with them again in the future and highly recommend their services! read more

These people want you to get your money's worth! 1. They schedule you and prepare you. 2. If you're just doing spring cleaning they urge you to get your pals to shred along with you. 3. They verify you are who you say you are. 4. Invite you to witness the process to ensure your documents have been destroyed. 5. They are prompt. It is like doing business with your favorite cousin. read more

I was looking for a shredding service in the Bay Area, going back and forth between two companies and I finally settled on this one. I had all my questioned answered in a timely manner and they were patient as I was trying to schedule this around my dad's availability (we're on opposite sides of CA). Shred City ultimately had a better rate for what I wanted to get done so it was a no brainer. They sent me an email to confirm the service and were able to schedule us within a few days, which was even better. My dad is closing his business of 50 years and needed to shred the contents of 26 bankers boxes. The service was completed on 2/18. The driver showed up at my dad's store, shred the contents, left the empty boxes and that was it, a super smooth process! Then I was able to call, make the secure payment over the phone and I promptly received a receipt and Certificate of Destruction. It cost $208 to shred 26 bankers boxes which I thought was fair, especially since it was a mobile service where they came to us. We have more boxes to shred at my parent's house so when my dad is ready I will contact Shred City again to handle that service as well! Great job! read more

People are very concerned with proper disposal of paper with any identifying information about anybody. Shredding erupted as a great money making business. Its not hard to do. It is just time consuming. Shredding also requires equipment that can handle high volume. A large truck is needed to go to job sites. I contacted Shred City to get basic idea of the cost to dispose properly paper with a person or a business's privileged confidential information on the paperwork. I received a price, said thank you and I will get back to you if I decide to proceed. I called around and received a variety of quotes. The cost was on an average a decent price I received from Shred City. read more

A very quick and easy service to use. The quote was very reasonable and the customer service was great! Jonathan called me when he was 10 mins away, my window time was between 1-3pm and he was here right at 1pm he came in to take away around 18 banker boxes of documents very quick,friendly, and efficient. Definitely will use them again. read more

Was available to do large shredding job with one days notice. Was communicative throughout whole process.

Shred City was great! They were responsive and thorough. They were able to provide me with a number of options to determine what was best for our needs. Robert called when he was on his way, and was friendly and professional. He was thorough in his work and explained the process again to us. We were able to watch the documents get destroyed through the screen they have on the truck. I'd definitely work with them again in the future! read more

Amazing and A+ service! I asked five shredding companies to bid for my client and Rita was by far the best to work with. Highly recommended! Nicole in accounting also made the job easy and seamless! They came on time, shredded everything on site, were professional and clean. Thank you! read more

Customer service was excellent. They were able to get me scheduled in for next day service. Overall, it was Great quick service and The guys were super helpful. read more

Jonathan was prompt, professional and a pleasure to interact with. Would highly recommend using this service.

I'm so very grateful that Robert very ably and good naturally emptied my many bankers boxes in my 3rd floor apartment and took them downstairs to his truck to be shredded on the spot while I watched. He made a job I had no way of doing myself due to health reasons disappear out from under me. I'm also thankful that Shred City charged me a price that my budget could afford. I'm one very satisfied customer who has Shred City top of my list for any future shredding needs. read more

The company I work for uses Shred City for their monthly shredding needs. This company has Great customer service!!! The pricing is outstanding for both the monthly and yearly shredding!!! The company I work for just did yearly shredding, 41 boxes total. Jonathen arrived on time, was very helpful in explaining how the process works, was very careful and mindful of all the things that needed to be handled. I will be calling them again next year when we need to do the yearly shredding. read more

Shred City is awesome! This vendor provided exactly what I needed. The business catered to my needs and traveled to my location at a time that worked for me. They worked with my schedule, which I really appreciated. The individuals who assisted me today were Fred and Juan Carlos. Both were great! They delivered fast & friendly service! (I specifically asked for their names so I could mention them in my 5 star review!) They called to let me know they were on the way and they showed up exactly on time. They had a new truck with them, and I was able to watch on a screen as my documents were shredded! That was so cool! Fred & Juan Carlos are passionate about customer service and their work, and it really shows. It enhanced my experience with this company. I also want to mention Caroline in the office- Caroline was very responsive and made sure I was taken care of. This business provided a good price and great peace of mind! If/when I need a shred, I'm calling these guys back out!!! Beyond happy with the service I received! Thank you!! read more

I have used Shred City shredding service three times. I use their pick-up up service. This time I have four Kitchen size (15 gal.) bags of paper documents for pick-up at my residence in Fremont. They are very helpful and courteous on the phone, Thursdays are pickup days for Fremont. I was lucky they could come today between 1p-3pm. I highly recommend them. They're reliable, convenient, fair prices and very professional. Just wanted to thank Amber my first contact, and Rita who scheduled my appt, estimated the price etc. and Daryl the driver who arrived early and picked up the documents, and wrote up the sales receipt. Great job, Ron & Margo read more

Shred City is an amazing vendor. My office (LG Display in N San Jose) required on-site shredding of over 20 years' worth of documents (both in Banker's boxes and loose), and they immediately came up with an estimate & proposal that was both competitive and professional. They even provided locking bins ahead of time for us to dump unsecured documents in, and said we don't need to worry about taking off most staples/clips. On the day of the project, they showed up early and immediately got to work. The on-site shredders mounted on trucks were great, and they have a camera view of the interior so you can see that the documents are indeed getting destroyed. (If you don't require on-site, they of course offer pick-up for off-site shredding). They took care of nearly 1,000 boxes of documents well under the 4 hours they initially estimated. Big shoutout to Sangita and Fred for making this daunting project super painless for me. 10/10 recommend for any and all shredding needs! read more

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Shred City shredding services was easy, quick and a a great value. Fred was so helpful with my 50 lbs of shredding and made the whole experience easy and pleasant. I will be back! read more

This review is a year overdue, but I'm going to do business again and remembered I never left a review from my first experience. Best experience hands down. Great coordination of the appointment and excellent customer service. Great prices. Most places put your documents in a locked bin, where a third party picks up and shreds. I wanted to see my documents shredded and that's why this service won me over. They come to your home, bring a rolling bin to your door and load all items for you. You then go to the truck and watch as your documents are being shredded. Thank you for your service. read more

We have used Shred City multiple times to help us with purging files and they are extremely professional, courteous and their price is reasonable so that is great! We highly recommend! read more

This company is amazing!! They really saved us.... They have wonderful customer service when you first call. Then their sales people who reaches out with quotes... The prices they quoted beat out the competitors. They fit us into their already busy packed schedules.. I also liked that they gave us a follow up call to confirm appointments. With the craziness of closing a business, and wanting to protect your clients private information. I felt safe knowing it was all disposed of properly. They also had a driver, named ROBERT... I wanted to go out of my way to make sure I mentioned him. His customer service, super friendly demeanor was so welcoming. He worked hard, quickly handled my crazy pile of shred documents. He really made the company look good, cause i will always remember his friendliness, and shred city. I will always tell anybody who mentions anything about needing shredding done about this company and about ROBERT.. so if you're calling this company for the first time, you should ask for ROBERT to be your driver. You won't be disappointed. He really is above and beyond.. read more

good morning just want to give a small little review days ago came out. His name was Jonathan and he did everything he properly put the boxes on pallets and then wrapped them with cellophane wrap dark cellophane wrap at that. I truly appreciate did super nice guy if I ever need again I'll definitely be calling him, but I just wanted everyone to know and his job to know professional very well mannered good kid keep them. Thanks again Jonathan for all your help. Truly appreciate it. read more

Friend staff , Quick, clean , great service and reasonable . Parking in back or on El Camino

They are very responsive and were able to help us with our shredding needs. You can either drop off items with them or schedule for the truck to be present read more

Robert was great. really knew his stuff. fast, efficient, thorough and funny. Showed me proof all the way that my shredding was done as promised. read more

The Shred City Union City location has incredible service! I asked for a quote literally 30 minutes ago to shred a bag of mail/documents and within that 30 minute time frame I've already dropped off my bag, paid for my service, and I'm back at home. Thanks so much to Fred, Savannah and Mike for making my experience so quick and painless! read more

Great customer service, quick fast and friendly. Very quick and simple and easy to work with

Service done by Jose and all went well. Excellent service, fast and convenient. We will keep you in our for future services. Thank you

Great service and reasonable cost. Fast service. Fast and reliable. Crew was personable and friendly.?

What a great experience! I called and spoke to Rita because our small business needed a one-time off-site shred pick up. Rita was so pleasant and was able to provide me with pricing right there during the initial call. I had contacted a few of the bigger companies and had to go through their answering service and wait for someone to call me back. Rita was able to schedule the appointment for the same week. I was contacted a few days later by Caroline to confirm the appointment and answer a few questions that I had, again, such a pleasant experience. Then came the day of the pick-up. I was contacted again to confirm the pick up would be within the window I was promised. Mitch, the pick up driver called to say he would be here in about 30-40 min. He showed up on time and was so friendly. I will definitely use Shred City in the future for all of our shredding needs! read more

I called around to 4 different companies that shed documents including Staple ($1.50 lb), UPS Store ($3/lb) and one other direct shredder. Shred City did it for $35 for my 6 boxes. Watched it shred in their truck. Great service, best value. Thank you read more

Excellent service! The staff is friendly and easy to work with. The price is reasonable, and they even come to your home...no need to haul your stuff to their location for shredding! I would recommend. read more

Great service We called them on very short notice spoke to Ashley , She was able to get me someone to come and shred 35 boxes: In less than an hour Fernando and Robert took care of business . Very happy with service overall customer service was great and the workers that were sent were a pleasure to work with . Looking forward to doing business again :) Cinthia VALERO LAW GROUP IN SAN JOSÉ read more

Shred City - Shredding Services Near Me - Union City, California

Showed up on time and was professional. I was able to make sure all data (Harddrive) was destroyed

The driver was early, but fortunately we were already at the office to meet him. Jose is a very friendly person. He showed me how the shredder works & I could see our old paperwork being shredded through a camera that is inside the hopper bin where the paper goes. Our 16 boxes of 20+ years old paperwork was shredded for a great price, with the 10% discount that was given for being a new customer. I would definitely recommend this business! read more

I had a great experience with Shred City. I needed to see my papers actually shredded. Shredding happens on their trucks and those are often sent to shred off-site. Fred helped me. He actually called me to let me know of an earlier spot when a truck returned early. He ended charging me less than what was quoted to me on the phone. He helped me with my boxes (they were heavy!). Highly recommend this business, they were courteous and professional. read more

Excellent, efficient,professional. Reasonable price.Good value. Excellent follow-up. Would use them again. Thank you read more

Amazing company! We needed a last minute same day Shredding service and they where able to work around our schedule. They sent out two amazing workers- Robert and Fernando, thank you guys very much for all your help, you guys worked so quickly and efficiently. They did the work on site too. Thank you guys for your great service. read more

Fantastic service, reasonable price! Professional! They responded to my request for service quickly and offered a price well below that of the "other" guys. i give them 10 stars and will use them for all my shredding in the future. i have already confidently referred to others. read more

While moving, I found piles of outdated bills, tax returns, receipts, and other documents containing sensitive information. Since I frequently see random people going through recycle bins, I was looking for a safe method to dispose of our private documents. Shred City made it so easy. I called, made an appointment, and arrived at their Union City location. The employees came out to my car with a cart, loaded up the numerous boxes, took them inside, weighed them, and I swiped my payment card. In under 5 minutes, I disposed of ALL of my documents. They charge by the pound, but if I recall right, it was less than $40. Now I have a box by my scanner, and once it's full, I'll be returning to Shred City. read more

This is a great company. They are vey responsive to messaging, friendly and respectful. Good pricing and fine service.

Did a very professional job,Rita in the office made everything easy and effortless to get the job done. I highly recommend to anyone needed shredding done read more