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    inSITE Shredding

    5.0 (311 reviews)
    Closed • 8:00 am - 2:00 pm
    Updated over 3 months ago

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    Response time

    10 minutes

    Response rate

    100%

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    Diane W.

    Called to make an appointment about a month ago. I got a very fast response through text. Jim was able to accommodate us with our schedule. He arrived today, on time, and finished everything in less than 15 minutes. We had about 15 boxes of documents that needed shredding. I can't believe how fast he was. We watched everything get shredded right in front of our driveway. Price was very reasonable and we had excellent customer service. I highly recommend inSITE Shredding.

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    3 months ago

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    3 months ago

    Jim is great at communication and flexible with times. Showed up at the agreed time and it was SUPER quick. Great pricing. Recommend!

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    1 year ago

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    2 months ago

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    1 year ago

    Jim was responsive and punctual, which we greatly appreciate. 15+ years of junk was shredded in less than 15 minutes.

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    2 years ago

    Helpful 5
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    3 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    5 years ago

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    3 years ago

    He was great! Came and took care of it so fast and he was reasonably priced. I would definitely recomend him!!

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    2 years ago

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    4 years ago

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    3 years ago

    Reliable business. Great experience! Highly recommend. Jim came to my office and shredded everything needed. No issues.

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    2 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Very helpful, easy process, efficient friendly staff and a good price!!!!!!!!!!!!!!!!!

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    2 years ago

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    5 years ago

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    2 years ago

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    3 years ago

    Jim and his company are professional, responsive and handled our needs with care. Highly recommend for residential services. A+++

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    6 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    2 years ago

    Showed up on time and was neat and quick. Price was better than driving my stuff someplace. This guy is the best.

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    Page 1 of 8

    inSITE Shredding Reviews in Other Languages

    Ask the Community - inSITE Shredding

    Does InSITE Shredding use cross-cut or strip shedding? Thank you.

    Most mobile shredding companies use pierce – tear shredders. Your material is turned into chunks.

    Do you travel to Monterey to shred documents?

    Hi-thanks for the interest in our service. Unfortunately, Monterey is out of our service area. Good luck.

    View All 3 Questions

    Review Highlights - inSITE Shredding

    “Jim was communicative and prompt in his responses and very clear and reasonable in his pricing and scheduling.”

    Mentioned in 210 reviews

    Read more highlights

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    Reliable Affordable Shredding

    Reliable Affordable Shredding

    (72 reviews)

    Fairgrounds

    I started bringing my documents to this place to shred a few months back. They are very nice and…read moreprofessional. Plus I get a certificate of shredding. I used to go to Red Dog Shred, but they keep and store everyone's credit cards in their data base. One time I noticed the guy at their counter at Red Dog Shred entering my credit card info into their computer. He kept trying to distract me by talking about some stupid song, and a few days later someone went to Walmart in Santa Clara and spent $800 of my hard earned money there. I knew exactly what happened and who did it. I posted a bad review on their site and the owner replied that she keeps the card info in their data base in case the charge doesn't go through. That's when I switched to this company, Reliable Affordable Shredding. They don't do anything shady like that. Plus I get to watch them Shred my documents. They are professional and get the job done.

    Very limited hours or service for drop off. Even during business hours, no one was at the drop off…read morelocation. Called and was advised that the crew was 'out in the field' on a service call and to return in 15minutes. I returned but still no luck. Just as I was leaving someone came and opened up the shop. I told him that I have 9 banker's boxes to be shredded. He then told me immediately that it's almost closing time and he is not able to get to the shredding...!! Mind you he just came to the drop off location. He ended up taking the boxes I needed to be shredded but did not provide any detailed receipt of the transaction; I only received the credit card receipt. I will not be returning to Reliable Affordable Shredding and cannot recommend them as a shredding service.

    Bay Shred - untitled

    Bay Shred

    (47 reviews)

    Marina/Cow Hollow

    We recently moved, and had boxes of mail to shred so we scheduled a pickup with Bay Shred. They…read moretold us: "We'll call you thirty minutes before we come over". Then a few days before, we got a worse-than-the-cable guy window of 10:30am - 4pm. We have already moved out of the old place, so this was important -- both my wife & I work, so we couldn't just hang out at an old place with no internet. Two hours passed, and I thought, "What's the most likely failure mode? Calling my wife's phone or forgetting to call?". So I called them and was told "Oh they'll be there in an hour." An hour passed. No call. So I called again, "They're on their way!". Finally it was 3pm, so I drove half an hour back to our old place, on the theory they would have to be there by 4pm... right? No calls on the way to our place, so I called them once I got there. "Let me see if we can find the driver!". Then came the admission that the driver had actually dropped by our place around 1pm, but had simply forgotten to call either of us [!]. I don't rightly know how you can forget this since it was part of the engagement and I called about it repeatedly throughout the day... Anyway, after another 30 minutes of waiting at the empty house in which dispatch told me she would work it out with the operations center. When she finally got back in touch with me, she told me that well, the business closes at 5pm, and well, would I be available the next Tuesday? This was Thursday. Anyway, she promised the driver would be disciplined. I don't really care about that -- maybe this one driver is a screwup, but if your business processes can end up with someone having a _five day_ delay, they don't seem very robust. In fact, they're so bad it made me skeptical of whether I would trust them with shredding personal documents. Anyway, I'd spent so much time at our old house it was rush hour so it took an hour getting home (normal travel time: 20 minutes). My wife & I cancelled the order and we're just carrying the boxes ourselves to another vendor. Maybe they dont make house calls that often? Their website makes it seem like they do, and if so, I just don't think anybody should give this company their business. Honestly, I feel like they owe *me* some money for wasting so much of my time.

    recently used a shredding service in San Mateo for a large stack of old financial documents, and…read morethe experience was excellent from start to finish. The staff was friendly, efficient, and clearly focused on security. They walked me through the process, answered every question, and made sure everything was handled safely. The pricing was straightforward with no surprise fees, and the drop-off took less than five minutes. The facility was clean, organized, and easy to access with plenty of parking. If you're looking for a reliable and secure shredding service in San Mateo -- whether for a one-time purge or ongoing business needs -- this place is a solid choice. Highly recommended.

    inSITE Shredding - shredding - Updated October 2026

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