Our organization has had a very positive experience with Corodata Shredding. As a small nonprofit, reliable service and responsive support are extremely important to us. When we needed assistance with a payment issue, it was quickly handled in a short phone call. We worked with Cam Walker, who was incredibly helpful and kind. They addressed our issue promptly, provided clear directions with options that best fit our needs, and made the process smooth and stress-free. Overall, we are very happy with the services provided and appreciate the professionalism and support we've received. Even though we are a little far from their main offices, they take care of our requests quickly. Their pricing is extremely fair and we have been contracted with them for almost 3 years at this point. read more

Juan is great. Efficient, kind, and great to interact with. We use Corodata on a regular basis for the last few years and we are happy with the service. Juan in particular is our favorit. great job Juan. Thanks for your service read more

Great customer service! Guillermo and Miles have been very helpful in supporting us with our business needs especially in difficult times. Thank you! read more

Great service. Liz was super friendly and helpful ! Easy to find. Easy to unload. Thanks!

corodata service is spot on, they always respond quickly and efficiently. always a great resource and staff is always friendly.

Good customer service, helpful and responsive. I would recommend this vendor. They provide all the details prior to pick up.

I contacted coro data to get a simple quote on destruction of some documents. The entire experience was fantastic. There's nothing I like more than getting information clearly an accurately the first time. What makes it better? When the person you're dealing with (Liz Rudolph in this case), he is responsive, professional, friendly and informative. Add to all this the great quote I was given! read more

They billed me TWICE for one service! I had to change my credit card number because it looked like they put me on RECURRING billing for monthly charges!! I called TWICE and got NO REPLY. They both said they "couldn't find my second billing" when I'm looking right at it on my credit card statement!! Fortunately, I got my credit card company to reverse the second charge. BUT it is a huge pain to change all my automatic charges to a new credit card number. I HATE THEM!! read more

Liz and the guy that helped her unload my SUV were great, get customers service, great price and very helpful, I highly reccomend this company for all ur shredding needs. GREAT JOB!!! read more

I am not sure if other people have had similar experiences, but sometimes when I am talking on the phone with the San Jose reps, they aren't always the nicest. Simple questions are responded with blunt and annoyed answers, almost like me asking was bothering them. It has only happened with a couple of people, and I understand that the simplicity of the questions was annoying, however I shouldn't be able to hear the sighs of annoyance over the phone. Maybe the calls need to be recorded for review purposes like at call centers. The pick up drivers are amazing which is what prompted the fourth star!! read more

They are SO friendly and super helpful. I was really happy to have found them on Yelp. They responded fast. Got me all setup in record time. Long story but they went way above and beyond what they had to do. They could just as easily said too bad. You'll have to wait to get started. Their prices are in line with everyone else's. However, they are friendlier, easier to work with AND helped me out! Can't say that about some other places I contacted... I got lucky this time. Check them out! read more

I originally requested a quote for a screen repair and they offered me other services to try and make a sale. Not the type of business I am hoping to work with. read more

What an amazing, customer-oriented business! I requested a quote through Yelp and had a response within 30 minutes. My job was small enough I needed to drop it off and they were wonderful. I highly recommend them for small shredding jobs (I had two full garbage bags). Great courteous service! read more

I used Corodata today for shredding several of my letter boxes for first time The transaction couldn't have gone smoother . Liz was my primary contact and answered all my questions and she responded promptly. Juan the pickup. driver who met me at my storage facility was very personable. and professional. Highly recommend Corodata , couldn't have been more satisfied ! Great job Liz and Juan ! read more

Corodata telemarketers have been a plague on my life since they first started calling me over a decade ago. I've asked them at least fifty times to take my name off their call list, but they keep calling. I wish I were exaggerating. I finally got some peace when my company got a phone system that blocks nuisance calls. That hasn't stopped them from trying. They started sending me spam emails a few years ago. I directed them to my junk folder, but then they started spamming other people at my company. "I just got an email from Corodata. Have you checked them out? They might be able to save us some money." That's happened to me three times so far. Another example: just before the pandemic, my boss was at a conference where Corodata had a booth. She knew that a company that had been rudely and relentlessly telemarketing me for years, but she didn't remember the company's name. The Corodata salesman at the conference stopped her, pitched her their service, and was able to convince her that they're a legitimate business. My boss got back to the office and proceeded to pitch me their service herself. I had to explain exactly how disrespectful, arrogant, and unprofessional these people were, and that I wouldn't work with them if they were the last company on Earth. Corodata just doesn't get it. They call me. I ask them to stop calling. The telemarketer then calls me an "idiot" (his words.) Someone else from Corodata calls a week later. I asked them to take me off their call list again. The telemarketer then calls me a "moron" (his words.) A few Corodata telemarketers did say that they would take my company off their call list, but (in one case) a different telemarketer from Corodata called later that day. No exaggeration, none necessary. One telemarketer -- I think the thirtieth call? -- screamed profanity at me when I asked him to stop calling. Corodata, please. Think about it. Why would I want to trust important documents to someone who thinks I'm an "idiot"? Why would I want to reward that kind of behavior? If they're that rude when they're trying to forge a business relationship with me, how would they behave if we actually had one? Since they think I'm a "moron" who doesn't know what he's doing, why would I think they'd ever follow any instructions I gave them? Say I did hire Corodata for document storage. What if I had a client who needed an important document, I called Corodata to retrieve it, and the customer service representative called me an "idiot" and refused to fill the order, just as they've refused to take me off their telemarketing list? What if I needed something urgently and the Corodata representative responded by screaming profanity at me? I have to provide good service for my own clients, and I can't take the risk! Why would I hire a company that thinks their clients are "morons" who don't deserve common courtesy? What if I ordered something retrieved from storage and the driver got stuck in traffic through no fault of their own? All I'd know is that I placed an urgent order that hadn't been filled when Corodata said it would be. I'd call Corodata headquarters and ask for a status update. What if, instead of answering my questions, the receptionist called me an "idiot"? I can guess what the receptionist would tell their boss. "That client I spoke to yesterday just called again. He wants to know the status of order 12345. He says they were expecting it last week." "Oh, he's a moron. Ignore him." I can only imagine what it's like at their call center. "Boss, this mark just asked us to take his company off their call list." "I don't care. Keep calling. Try again tomorrow." "He said he's asked us to stop calling over fifty times." "Well, try him again next week. When he says no, call him an idiot and a moron. If we keep harassing him and making his life hell, eventually we'll make a sale. Maybe we can convince his boss to ORDER him to hire us. Wouldn't that be grand? That would sure show him! Believe me, If we refuse to take no for an answer, someone at that company will eventually say yes." I won't ever work with Corodata. The last thing you want to do with someone who's harassing you is show them that bad behavor works. That will only encourage them to keep doing it. The only thing I've ever asked Corodata to do is to stop telemarketing my firm, and they refuse. In every interaction I've ever had with Corodata, they've gone out of their way to prove that they are discourteous, heartless, and dishonest. read more

I recieved outstanding customer service from Joanne O. I had 32 boxes of junk that needed shredding. I called on a Friday and a driver was out first thing Monday morning! It was very inexpensive too. A great value. read more

I scheduled a pick up for files that were for car sales as far back as 2011. The team that came to pick up the stuff was great. They were done within 2 hours which was crazy because I had 200 boxes to be picked up. I'm just an employee of one of their clients but I would say 5 stars for the amazing Update 4/18/18 I had called to confirm a pick up with corodata again. The receptionist had said that she will have to call me back regarding when they can pick up my boxes. Here I am two days later and the guy picking up my boxes calls and says I'm here outside. I had no idea they were even coming. I would've stayed longer at work had I known they'd even come. The service is great but don't rely on a confirmation as to when they will come. read more

BEWARE OF CUSTOMER SERVICE WITH THEM. Spoke with someone named Peggy and she was completely sarcastic, rude and unhelpful. When it comes down to a time crunch you absolutely can not rely on Corodata. I have had customer service mishaps like this several times and overall just quite tired of it. The company should consider hiring people that don't hate their job because if more things like this happen I will be taking my business elsewhere. Make sure you have access to your records because at some point they make it completely unavailable. read more

After speaking with Max, he was able to assist me with all issues i experienced. The Shredding pick up guy was very professional and gave us an accurate ETA. I would use this company again. read more

We just completed a client appreciation shredding event and Manny and Nico helped to make it a great success. Not only did they help collect documents from our clients, they are fantastic in how they were upbeat and made our clients feel welcome. Their management should be very proud - they are great ambassadors of Corodata and were also great ambassadors for our business. I would give them 10 stars if I could! read more

Our law firm had 30 years of paperwork that needed destruction. Yup, 133 boxes. I picked Corodata because they had a great rate. I had the choice of dropping it off myself; having them come to me and shred on-site; or having them pick it up and shred it at their office. We went with #3 as it was the most time and cost effective. They were easy to schedule and the driver was on-time. The driver was the best part. He was organized and worked hard. Friendly. Professional. It was one of the hottest days (over 100 degrees) and he never complained. He got everything loaded up quickly and before you knew it, he was gone. Just like my headache. I've referred Corodata with confidence. You won't go wrong. read more

This is Laurel Dahlgren at law firm, Clapp Moroney Vucinich Beeman & Scheley in Pleasanton. I want to put in a review for Donna Martin an employee of Corodata SJ. All I can say as of the past 9 years I have worked at my firm, the last couple of years working with Donna has been so fantastic. She has been the most helpful person that I have dealt with in all of those 9 years that I have been dealing with my orders (in & out). She is extremely professional as well as very friendly & accommodating re: whatever I ask of her in relation to either delivering or of picking up files from our office. Just wanted to put in a good word for her, as for me in my job.... it makes a HUGE difference in who I get in customer service. I can ALWAYS count on Donna Martin!! Sincerely, Laurel Dahlgren-Paradiso read more

Donna Martin is great to work with! She is friendly, helpful and efficient. Give this lady a raise!

I have worked with Corodata for the past 3 years and happily recommend their services. The team is very responsive and customer service oriented. I'm giving a shout out to Donna Martin, Kim Holland and Jack Barnes! read more