Annette the phone. Answers the question... very helpful. Highly recommend using this service... they have mobile service and support other local businesses also. Thank you for your great service, Sharine read more

Professional. Quick. Easy!!!! Loved it and appreciate that they came to me!!!! They made getting rid of all my mom's old paperwork stress free!! read more

Great people to work with. Greg set up my appointment. I called him that morning to see if he could do mine first because something came up. It meant him needing to change his route. After checking with his driver, he called me back right away and the truck was here ten minutes later. The driver was fast, took it all to his truck and shredded it right on the spot. Paid him and off he went. The fees were very reasonable and the Greg was so accomodating. I wouldn't use anyone else. read more

Diablo Paper Shredding provided prompt responses, competitive pricing and almost immediate availability on short notice. Kurt, who came on site to perform the shredding services, was prompt, courteous, professional and very informative of what he was doing and answering any additional questions I had. I would highly recommend and definitely use them again for future requests. read more

Fast response, professional, efficient and friendly service. Would definitely use again.

Great service where I was able to call ahead and bring my stuff out the same day. Good rates and friendly service with Sal and Company. Thank you read more

Good communication, even when I made a mistake about contracting with them. Timely and good work.

Super reasonable rates! Easy parking, fast service, and you watch your items being shredded. Would definitely go any time we have a lot to shred! read more

Amazing service!!! They were also the best pricing I could find. But most of all, they are genuinely nice people to speak with and are so professional. Also, am I the only one who was unaware that there are portable paper shredding trucks that can come to your house or for less money, have you meet them at a location and shred your documents right in front of you? I was able to safely dispose of 30 years of old documents and declutter my office to the point that Marie Kondo would be proud!!! read more

Great service. The arrived at my home and shredded all my documents, took maybe 10 minutes for 8 boxes. The fee for shredding was fair.

Lowest price I found! Reasonable!! No-nonsense service! Decent communication! Thanks you!

A big THANK YOU to Diablo Paper Shredding. For five years I have hired them for my annual neighborhood Shred EveNt. They are always on time, affordable, and the man who comes is super nice. great company ! read more

I switched from Shred-it and it is the best decision I have made for my business in a long time. I had Shred-it for multiple years and when I first started with them things were working. Then they started to show up on days no one was in the office. We called the local office and got things fixed. Then Stericycle bought Shred-it and you were no longer able to talk to the local office. Thats when the real problems started. Every time we called it was an hour long wait on an 800 number to only get an agent who couldn't promise or even arrange anything. They would "request" things but they couldn't just arrange the driver would be there on Thursdays for instance. Then when the driver didn't show up on Thursday they would "request" another pickup. We would go weeks without a pickup. Contrast that to Diablo Paper Shredding. We called, they answered, no wait times. They knew the local area because they are a local office. They could tells us down to almost the hour when the driver would show and sure enough he shows up on the correct day and in a reasonable window. Amazing, a company who does what they say they will do. The kicker...they are MUCH cheaper than Shred-it! Save money and get better service. It's a no brainer. The funny ending...it took shred-it several weeks to pick up their bins from our office. One genius at the call center suggested we create an online account in order to get the bins picked up. Yes, create an account to cancel your service. Do yourself and your business a huge favor and switch from Shred-it to Diablo Paper Shredding! read more

Diablo Paper Shredding - Bins - Shredding Services Near Me - Walnut Creek, California

I needed about two garbage bags full of old paperwork shredded and two hard drives as well. Scheduled them to come to my house. Drive was very nice and showed up on time. Except, he brought the wrong shredding truck. This one didn't have the ability to shred hard drives. It was "out with the other driver". I was charged the $99. I called back later to have the two hard drives and two more shredded. Was going to charge me another $99 to come to the house to just do the hard drives. Or, I can meet the driver "somewhere" and would not be able to give me a receipt (?) read more

Dealing business with Diablo Paper shredding is super cool. It's so easy to schedule with them. Their response time is so quick. Their pricing is simple & reasonable. Their staff is nothing short of professional. They provided me with a quote so fast. When I had questions, they are quick to respond. Kurt was on time and very polite when he came to pick up our shredding. They take credit card and checks for payments. We will definitely use them again. read more

Great service. Fast response. Cool truck that rolls up and shreds as they load the documents. Shredded 20 banker boxes I've been jonsing to shred for years. Reasonable price. Less than $200. Same day appointment. read more

Greg contacted me ASAP to give me an estimate and scheduled within the week. I had about 140-150 boxes of documents to shred and Robert got it done in an hour!! They do not take boxes so make sure you are ready to organize them or break them down as they are emptied. I definitely recommend them and would use their services again. read more

Earlier this year we decided it was finally time to go digital and rid ourselves of many, many years of paper bills, statements and documents. After doing some initial research we called Diablo Paper Shredding and spoke with Sal who provided us with a follow up written quote and appointment confirmation via email. The day of our appointment our technician arrived right on time and started shredding the first box within a few minutes. Approximately 20 minutes later, all 14 boxes were completely empty...suffice to say it was quite a liberating feeling to not have all that paper anymore. Diablo Paper Shredding's excellent service and professionalism combined with their very reasonable rates is why we would highly recommend and use them again in the future. read more

Excellent experience. I received a quote via yelp within minutes from submitting my inquiry. Written estimate was clear, straight forward without any hidden fees. Driver showed up as scheduled, called when he arrived so I met him outside. He was wearing a mask, friendly, loaded my boxes into the container and they shred on-site. Easy, fast & friendly. Great price too! Will gladly hire them again. read more

Diablo Paper Shredding - Shredding on-site - Shredding Services Near Me - Walnut Creek, California

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On time. Great job! Easy to use, came to our business and it was quick and easy! Emailed receipt of work done

I had an on-site service performed by Diablo Shredding this afternoon. GREAT service!! These guys were fast and the service was a great price! Greg was great on the phone, got me scheduled same-day. The gentleman who helped us was very courteous and professional, and did a great job - we only wish we had cash to tip him with. Highly recommended! read more

Very professional. Efficient. Responsive to questions. Good pricing. On time. Would definitely use them again. I recommend them.

I was a packrat with respect to keeping receipts, statements and other paperwork that are way past their required retention times. I set aside times to whittle them down with my Staples shredder but, when I saw how many more boxes I had to deal with, I decided to look around for shredder services or else I would lose many weekends. Then I saw the Diablo Paper Shredding truck in the neighborhood one day. I did some research and found positive reviews. I contacted DPS here on Yelp and got a fast response and a very reasonable upfront quote for shredding at our house. The truck arrived as promised and the boxes were all empty in less than half an hour. I would call on DPS again for future shredding needs and would recommend them read more

They were very responsive and came when they said they would. I would use them again if I needed shredding. I did not have to take the paper out of their folders or files. read more

Part of shelter-in-place for us was finally determining what paper we could/should get rid of securely. Diablo Paper Shredding was amazing! Very good process, thorough, on-time and professional. Highly recommended for residential or business document destruction. read more

The first phone call went well and they were able to schedule same day. I gave him the address and he said it was very close to them. I live a 2 hours drive from my father in laws home where the 2 dozen large boxes of Paper that need shredding are. I was told between 1:00-2:00pm arrival time today with a 30 minute heads up courtesy call. I drove the 2 hours there to get this handled..only to have Diablo Paper Shredding NO CALL NO SHOW. After calling 3 times and leaving a voicemail I waited at the property until 5 PM and still no Word. I then drove 2 hours home. 4 hours of driving and an additional 4 hours of waiting in hopes I didn't just waste my entire Saturday accomplishing nothing. This was really important and I'm so disappointed and frustrated at the lack of professionalism. read more

Diablo Shredding followed up on my inquiry, they were here exactly when they said they'd be here, the driver called 20 minutes before he arrived, the shredding took about 10 minutes and I had a receipt from them within 2 minutes. Great service, super efficient, and saved me a lot of time. read more

Had a box and a half of papers I needed shredding. I went to their location, watched the papers actually get shredded/pulverized for peace of mind. Greg and team were great in communicating meeting time and location, were on time and very professional. Highly recommend for any shredding needs! read more

Highly recommend Diablo Paper Shredding! Their customer service were efficient and timely! Sal helped me with the quote and scheduling and Curt came by to do the shredding. We will definitely book shredding services with them again! read more

If you need anything destroyed like tax returns, stock account statements, banking records, etc this guy is the one to use. These days it's rare to find anyone who is qualified, competent and hospitable all at the same time. I used yelp to get quotes on some document destruction I needed done and Diablo had the best price and service "hands Down" ! He arrived promptly at my house, helped me separate the plastics from the paper, and loaded the material into a 64 gallon trash bin which he uses for measurement purposes. There's even a cool live video feed which shows your docs getting shredded in real time. Can't say enough positive accolades about Diablo Paper Shredding. When I get another 64 gallons worth of docs that need shredding He'll be the only one I call ! read more

This company was prompt professional. Owner was very responsive and answered all of my questions. The truck came to address helped with boxes and shredded onsite. Highly recommend. read more

I have to give five stars even if I didn't use their service. The five stars is for caring, going the extra mile and exceptional customer service. You see I called Diablo about a week ago to inquire on their services. A nice man named Sal answered and provided me with all the needed information. He said they need a couple days notice because they're only in Hayward on Wednesdays so they would have to add us to the list. I was unsure at that time because the service wouldn't be for myself it was actually for an elderly neighbor that I was trying to assist. The family was unsure they were departing for Michigan. I did not schedule an appointment. Now fast forward one week Thursday. My neighbors family wants to have the shredding done immediately today, so I called Diablo spoke with Sal and unfortunately they were 100% booked no wiggle room to squeeze us in. I explained the importance of getting it done immediately being about the family will be leaving for Michigan in two days he stated their Hayward shred service are done on Weds. He then recommend I call one of his competitors that he is very good friends with Shred Works. He said they're pretty good in trying to accommodate as well. I took his advice called them and lo and behold the documents were shredded today just a few hours after placing the call. A young lady named Tina was fantastic; she has the best personality you've ever come across. She is just a ray of sunshine. She tried everything in her power to make this happen and she did it! So thanks to Sal and Tina they made a very stressful day very comfortable. Great customer service from both companies and thank you from the bottom of my heart. read more

Just had Diablo Shredding come to my home to shred about 125 lbs. of papers. From making the appointment to the actual shredding it was a seamless and effortless job for me. Curt arrived right on time with gloves, face mask and stood 6 feet away. He was protecting us both from the spread of the virus. I paid him by reading off my credit card number to him so that he did not have to touch my card. I will always use Diablo Shredding in the future for any of my paper shredding needs. A very caring and professional company! Vickie L. 04/01/2020 read more

Greg came by today with his awesome shredding truck. I got rid of 20 years of accumulated financial papers in one fell swoop. I didn't need to carry those boxes anywhere!! Great service, and cheaper than the places I called to bring it in. Highly recommended. read more

Great service and great price! Greg really triumphed over adversity when the power to my storage unit went out and he still managed to get all those boxes of files out from the second floor of a dark building. Highly recommended. read more

Professional service from beginning to end. Reasonably priced. I was sent a reminder email for service with approximate time. The technician showed up within that window. He was efficient and kind. Payment was due after service. Reasonably priced. Highly recommend read more

Needed to clean out our sensitive documents and Diablo Shredding took care of everything! First class from the scheduling, follow up, and the pick up of the documents. Fast, friendly, and efficient service! Will use them for all our clinic's shredding needs! read more

Great service! I had boxes of personal documents I'd cleaned out while in isolation. There was way too many to shred myself so I called them to get a quote. Greg was professional, friendly, and gave me an approximate quote over the phone. They came the next day, on time, and it took less than 15 mins from start to finish. Super easy! I would definitely recommend them to anyone needing this service. read more

Such a great service. Called them up, Asked if I can come out to them to have some stuff shredded and Greg said where he would be and gave me prices. Went out, everything was so fast and you get to see your stuff being shredded. Greg was great and friendly, the price was very affordable and I will definitely be using them if I have more stuff to be shredded. Highly recommended read more

Our office absolutely loves these guys and it's not hard to figure out why. Greg and his team provide wonderful, reliable service and always have the friendliest people on the phones and in-person emptying out our securely-locked shred bins. We keep two bins in our Walnut Creek law firm and have a regular shred schedule of every 4 weeks or so. However, if we fill the bins early we just call up Diablo and they get here as soon as possible (usually in a day or two) to swap out the bins with empty ones. Called them Wednesday afternoon and Greg left about 5 minutes ago! Everyone here is happy with service and it's a great value too! read more