This company responded immediately, communicated with me via email and text (which is what I…read morerequested), showed up on time and was very quick to shred my 15 boxes - all in about 20 minutes. The two-person team they sent was friendly and efficient. I highly recommend Shred Works if you are in the SF Bay area and need shredding of personal documents.

Response time quick. Quote very competitive no additional fees. Service requested provided detail…read moreof materials accepted.

Wonderful - they pick up and shred immediately. Value is…read moreterrific - saves many trips.

I just watched Jessica's Shredding Team throwing garbage out the passenger window of the car as…read morethey drove down City Center Drive and also Foothill in Hayward. Disgusting to see that and hope it wasn't someone's documents.... Would never hire someone with such disregard.

Annette the phone. Answers the question... very helpful. Highly recommend using this service…read more.. they have mobile service and support other local businesses also. Thank you for your great service, Sharine

On time, good price, they come to your location and haul your boxes. Will call again.read more

Love me my Berkeley shreds! I'm a professional organizer and I'm always dealing with piles of paper…read morein bankers boxes of sensitive information with Social Security numbers and medical records, etc. that need to be shredded Berkeley shred makes it so easy Easy parking Easy drop off and great value thanks so much for being a great company, and being accessible to the community... also right next-door is an awesome E Waste place that everybody in the Bay Area should know about. They are also a great company community and keep all of the E Waste in California meaning that it's not being shipped to different countries and they really do try to reuse and repurpose whatever they can or recycle it in an ethical way.

Fast, personable service Have used them several times. You'll be pleased.Easy access off of freeway.read more

We recently moved, and had boxes of mail to shred so we scheduled a pickup with Bay Shred. They…read moretold us: "We'll call you thirty minutes before we come over". Then a few days before, we got a worse-than-the-cable guy window of 10:30am - 4pm. We have already moved out of the old place, so this was important -- both my wife & I work, so we couldn't just hang out at an old place with no internet. Two hours passed, and I thought, "What's the most likely failure mode? Calling my wife's phone or forgetting to call?". So I called them and was told "Oh they'll be there in an hour." An hour passed. No call. So I called again, "They're on their way!". Finally it was 3pm, so I drove half an hour back to our old place, on the theory they would have to be there by 4pm... right? No calls on the way to our place, so I called them once I got there. "Let me see if we can find the driver!". Then came the admission that the driver had actually dropped by our place around 1pm, but had simply forgotten to call either of us [!]. I don't rightly know how you can forget this since it was part of the engagement and I called about it repeatedly throughout the day... Anyway, after another 30 minutes of waiting at the empty house in which dispatch told me she would work it out with the operations center. When she finally got back in touch with me, she told me that well, the business closes at 5pm, and well, would I be available the next Tuesday? This was Thursday. Anyway, she promised the driver would be disciplined. I don't really care about that -- maybe this one driver is a screwup, but if your business processes can end up with someone having a _five day_ delay, they don't seem very robust. In fact, they're so bad it made me skeptical of whether I would trust them with shredding personal documents. Anyway, I'd spent so much time at our old house it was rush hour so it took an hour getting home (normal travel time: 20 minutes). My wife & I cancelled the order and we're just carrying the boxes ourselves to another vendor. Maybe they dont make house calls that often? Their website makes it seem like they do, and if so, I just don't think anybody should give this company their business. Honestly, I feel like they owe *me* some money for wasting so much of my time.

recently used a shredding service in San Mateo for a large stack of old financial documents, and…read morethe experience was excellent from start to finish. The staff was friendly, efficient, and clearly focused on security. They walked me through the process, answered every question, and made sure everything was handled safely. The pricing was straightforward with no surprise fees, and the drop-off took less than five minutes. The facility was clean, organized, and easy to access with plenty of parking. If you're looking for a reliable and secure shredding service in San Mateo -- whether for a one-time purge or ongoing business needs -- this place is a solid choice. Highly recommended.

I had a terrible experience at CalWest Recycling. The owner was incredibly rude and unprofessional…read morefrom start to finish. Not only was he cursing at me, but he also called me a "dick," which is completely unacceptable behavior for someone running a business. To make matters worse, I was instructed to unload and move my own pallet of batteries for recycling. After I had already done the work, I was suddenly told I couldn't continue because I was wearing Birkenstocks. If that was actually a safety policy, one of the employees could have easily told me before I started unloading instead of waiting until I was finished. When I was told I had to wait in my car, I simply walked over to my vehicle, and the owner continued insulting me by calling me a "dick" as I left. Customer service and basic professionalism were completely absent. There are plenty of other recycling businesses that treat their customers with respect. I would definitely recommend taking your business elsewhere.

Called in for a price on clean copper and once I arrived to location they said owner wasn't there…read moreand they gave me a different price per lb on the copper. Man said he was going based off what was in the computer. After seeing the price difference I wanted to separate the copper to make a couple extra dollars since I had it mixed. I asked the man handling the transactions that told me a different price on the copper if he can lend me some clippers and he said he cant let me borrow them yet he had my ID and I was going to do it right in front of him. Words cant explain how frustrated I was. I ended up taking a loss at the end of the day and affected me mentally due to financial struggles.

Don't include medicine bottles with your shredding, they no longer accept them. Other than that,…read morethey are still professional and efficient.

Good value, efficient and I watched them shed my documents. About $ for 1 box of documentsread more

This is literally the worst business I have ever dealt with. I have cancelled their services…read moremultiple times. They have never picked up anything for us and they still continue to to send us a bill each month. They have sent us to collections and never did a thing for us. I have spoke to management bout three times each time they say they will handle it and then the same thing happens i receive a bill in the mail the next month.

Get a job here if you don't care anything about provide excellent customer service. Been dealing…read morewith the company for years. They come when THEY want, not when it is convenient for your office. Make a change to the pick up date? They come anyway. Ask to shift the schedule, they don't. Multiple calls for the same change request are required. If you are okay with a vendor setting your schedule and not the other way around, this is the place to go to for the "whatever..." service.