DataSafe - now VRC - They are not a local company. VRC took over Data Safe and my rates basically doubled in 2 years. They moved my storage boxes without my permission and without notifying me - to an hour away from my office. Instead of being able to drive 5 minutes to drop in and review my boxes, now I have to pay a courier to bring them to me. I'm a small business and even though I only have a small number of boxes, I have to pay a minimum each month which is equivalent to having 200+ boxes in storage. They have never notified their South San Francisco customers that their boxes are now in Fairfield, Vacaville, or Newark. I like to do business with local companies - not "Big Business" who don't care about their customers. read more

These guys were absolutely great. I hired them to shred a few boxes worth of sensitive business documents. I spoke with Idalia about it, the sales rep. called me next day. She was able to schedule an on-site appointment for the same week. The cost per box was, without exaggeration, half that of other local shredders I was using before. On shred day the driver arrived on time. He was friendly and extremely helpful, exceeding my expectations by giving me few extra boxes since I discover I had a lot more staff to shred. At the end I had to fill in two more boxes and to my surprise he did not charge me anything more then the company originally quoted me !!WOW!! Prompt, reliable, courteous service. Highly recommended!!! Nana Sarkisian read more

Friendliest place I found at very inexpensive prices. They also do media film storage for fellow local filmmakers with closets of film reels/negatives! read more

DATASAFE is a RIp Off.....Stay Away Their contracts are written to invoice you as many ways as they can. The fees for handling or destruction are so high that it makes more sense to simply ignore your inventory and keep paying for storage. This is exactly what they want you to do - just keep sending them a check. Not only that, the customer service is horrible and for a records storage company, their record keeping is almost non-existent. I strongly encourage you to think twice (and read the contract 3 times) before you consider them for storage. read more

Ok ok ok... you're reading this review (if you actually read my reviews...) thinking "Oh yes! New review from Jill K.! That totally turns my Monday around!" and suddenly you are like "huh? a DATA STORAGE CENTER? why is Jill K. reviewing a DATA STORAGE CENTER?" Well... my organization stores old files and paperwork with DataSafe, and I was extremely impressed with both the facility and personnel. We called ahead to have some of our files pulled, and when we arrived, they were waiting for us in an office. The staff was friendly and helped us locate two files that had been MIA. Most impressively, while my coworker and I were waiting in the lobby for our bosses to finish up, the CEO walked in (we recognized him from his picture on the wall) and asked us if we were being helped. To me, that speaks volumes about a company. I'd definitely recommend DataSafe for your document storage needs. read more

I don't know if you are as tired of the horrid abuse also known as 'customer service' these days as I am. Datasafe is a shining example of how to run a company and really care about what you are doing. When you call them you invariably get an intelligent voice that will give you the help you seek. They also do what they say they are going to do (that right there is worth 4 stars). They are thorough and 100% professional. The extra star is for the goodies - squeeze toys, a great newsletter, fun contests, referral perks. read more

Datasafe is a well managed and run company, and you will feel that your money is smartly spent when you choose to use their services. Their prices are competitive also...i had to go through a quoting process with at least 3 of their competitors to get approval for services, and although they were not the cheapest, the cost difference was minimal and the service was at least 10 notches above. I cant RECALL the other company name we were forced to initially choose because of spending guidelines, but the trouble we had with the other company did not justify the pennies we saved making that mistake. bottom line: go with Datasafe and be secure and happy!! read more

Very efficient and cost effective solution to file storage. I also get my shredding done here from time to time and they are very efficient. Reasonably priced though a bit off the beaten path. Well worth the trip if you are bringing your stuff in yourself. read more

I needed to store some office stuff at the last minute, just before TGiving. Though most of the crew had left early for the holiday, I was happily greeted by GAYLE at the front desk. With ALEX's help, they helped me unload my van and saw to it that my items were inventoried and shrink-wrapped with assurance and patience, even though they likely had other plans to close out and leave on time. Service with a smile! Hard to find, these days! Great experience. Thanks, DS! read more

The result of a records purge was about four bankers boxes of documents that needed shredding. They couldn't be just dumped/recycled as they contained old tax returns, various transaction documents and the like. DataSafe was easy to drop off the material for shredding and the most cost effective option for me. Others charge by the pound (understandably so) but I had no idea of the poundage and the likely cost. Enter DataSafe, they'll shred up to five bankers boxes of material for $25 (after that they have additional charges). I arrived at a little after 5pm (open til 5:30pm) so many of their staff had already left but when they rounded up the right personnel this got done easily. You can't observe the destruction process, so if that's important to you there are other providers, but I was happy to just hand this off to a professional organization known for their professional quality document destruction. read more

We use Datasafe for all of our document storage and shredding. Our account manager is always very responsive and helpful. I was new to navigating the Datasafe website and requesting to have documents picked up. Our account manager Idalia had Kristina from their client services team give me a call to walk me through the process. They were both fantastic and very knowledgeable & kind. I am highly satisfied with the services we are receiving from Datasafe :) read more

We have been a client of Datasafe's for over 20 years and are very pleased with the various services we use. In addition to the Data boxed file storage, we are storing our computer back up media and als using the shred services. Ordering a box of computer media to be retrieved could not be easier and the drivers are always service-oriented I highly recommend them! read more

I had met Robin Lombard, an Account Executive with Data Safe at San Francisco Chamber of Commerce Events. When a decision was made to clear out 20 years worth of filing. etc., she was the first one I called to organize this massive shredding project. This turned into a great experience. We must have had 50 LARGE garbage bags of paper that needed to be destroyed/shred. An estimate for the bins was provided to us, the delivery of the bins was organized and pick-up arranged for the next day. Just like magic 20 years of out-dated documents were picked up and destroyed. Robin is fabulous to work with and knows her products. read more

Best team in the Bay Area for IT info (tapebackup, hdd, harddata). DataSafe drivers are courteous, on time , every time. Your request for tape retrieval has immediate reply (Patt & Rosa are lightning fast in their response time). Datasafe online sign in for databackup makes it extremely efficient. Highly dependable & fully trust worthy company and team members. I would 110% put my data storage for weekly offiste safe storage with DataSafe. read more

These people suck. No show on my 93 year old Dad. TWICE!! Made him pay in advance. Going to call my credit card company and reverse charges. BEWARE. read more

The company I work for has been using DataSafe services for many years. I personally worked with them for a year and a hlf and am very happy with the service. They have very good customer service. Always on time, and help you over the phone even though you could have done it yourself on line, for people like me that wouold prefer over the phone service on a website. The account manager is very responsive for any issue and will help find new solutions if needed for other related services. read more

My company has been using DataSafe services for many years. I personally worked with them for two and a half years now and am very happy with the service. The account manager is very responsive and customer-focused. The service is always onetime and price is reasonable as well. Five stars! read more

I like these guys. They come to your office, pick up your data, then take it to a secure location. They also bring it back when you need it. What could be cooler than that. Highly recommend. read more

Datasafe's commitment to excellent customer service is evident in all aspects of their work. Their employees are always courteous, professional and extremely helpful. Many of our projects have included voluminous box reviews, large deliveries and pick ups. They listen to the customer's needs and follow up to make sure that a delivery has been received. I hear the nightmare stories from other offices dealing with other storage companies (who shall remain nameless). I am glad and thankful that I don't have to worry about that with Datasafe. read more

I have been dealing with DataSafe for about five years now and have had excellent service from them. DataSafe services our office needs above expectation and the guys who come and empty our locked cabinets are always very helpful and quick. If you need this kind of service that takes away your financial documents to be shredded this is the place to go. I went to another company first but left as the service was awful. Your secrets are safe with them. read more

The customer service at DataSafe continues to be some of the very best service that we receive from any of our vendors. I highly recommend their services. You'll be getting a vendor that you can truly rely on! read more

After going through a nightmare with a different shred and storage company, I was hesitant to trust another company. DataSafe was able to shred all of my concerns (pun intended) about the industry and about the storage and destruction of sensitive documents. Stan Ford in particular has been the best example of what customer service and business integrity are supposed to look like. He has always been available to us for questions and continues to help us determine what our company needs in the way of shred services and storage services. The drivers are polite and quiet when they walk through the building and they arrive like clockwork every week. We are a healthcare organization and must comply with HIPAA privacy regulations to keep PHI safe. DataSafe comes through with their secure disposal system and their secure storage facilities. I highly recommend DataSafe! read more

What a great service based company. Everyone I spoke with was knowledgeable and friendly. And on the day they were to come there was a morning info call and then 1/2 hour before their arrival another call. What a relief that my old confidential files have been properly disposed of! read more